1.

0 CASE SUMMARY

TOP GLOVE is the Malaysia-based company was established since 1991, is the
worlds largest rubber glove manufacturer producing a comprehensive range of gloves
including latex examination gloves, nitrile examination gloves, surgical gloves, vinyl
gloves, cleanroom gloves, household gloves, polyethylene gloves and polyethylene apron.
The company is currently marketing its products internationally to more than 185
countries worldwide to the U.S.A., EU countries, Middle East, Australia, Japan, Latin
America, Canada, Africa and many others.

Through the relentless effort of training its staff and the progressive drive for
Research and Development into product and marketing with close adherence to its
concept of Continuously Striving for Improvement and Innovation, the company was
bestowed with the prestigious Enterprise 50 Achievement award for 9 years from 1998 to
2007. This extra milestone has proven the company in term of quality, reliability, and
most importantly, price competitiveness in the market. Coupled with its advantageous
logistic locality (approximately 10km to Malaysias International Seaport Port Klang), it
undisputedly commands an extra edge over other glove manufacturers.

It has been and it will always be the companys objective and commitment to keep its
customers satisfied with its quality, reliability and price competitiveness in the market.
This extra edge over other manufacturers is made possible due to its CONTINUOUSLY
STRIVE FOR IMPROVEMENT AND INNOVATION concept which has become a
daily practice in the company.

1.1 Company Vision and Mission

VISION
We strive to be the worlds leading manufacturer with excellent quality glove products
and services that enrich and protect human lives.

MISSION

To be a world class glove manufacturer providing top quality products with excellent
services through continuous improvement and innovation.

1.1.1 Mission Components;

1. Products and services

TOP GLOVE had stated that produce world class glove manufacturer
providing top quality products with excellent services. It is showed that TOP
GLOVE are having their main products that they want to produce toward their
customer which is rubber glove. Customer will well know about the products
that will be produce by this company.

2. Technology

Other than that TOP GLOVE also stated about their mission related with the
improvement on their technology in their products. Mission of TOP GLOVE
that shows the components of technology is continuous improvement and
innovation. The word continuous itself this company have a clear mission
they are always increase their value on their product.