100% predictable costs Total customer care

Repair and maintenance contracts
Customers can confidently budget the service and repair costs
for the life of a vehicle through ADLs impressive repair and
maintenance contracts. Covering as few or as many of the
service and maintenance tasks as required including scheduled
inspections, servicing and lubricants, MOT inspection and
preparation, they take the guesswork out of budgeting and
offer 100% predictable costs.
Work can be carried out at ADs own service centres or at the
customers own premises. Whatever the need, there is an ADL
fixed price solution.
For operators who require a total aftermarket
support package, ADL can provide one all-
encompassing care package to look after
vehicles for their entire working lives.
Different contract levels are available to exactly match
the operators needs

Servicing and Vehicle

Vehicle
inspection
with defect
MOT inspection
and
MOT
with defect
Garage
management Parts and Service
TOTAL
lubrication inspections rectification presentation rectification SOLUTIONS

PLATINUM

Driving
GOLD forward
PLUS
Theres excellent visibility through the panoramic screen, plus
an attractive, ergonomically designed drivers compartment.
With a fully adjustable seat, steering column and instrument
binnacle, all optimised for ease of use.
GOLD
Featuring a soft touch switch panel, plus a Vehicle
Information Centre showing software and running data on a
large clear-view screen.
SILVER
Passenger
PLUS comfort all the way
An all-new interior features more fixed seats. Enviro200Dart
is welcoming and bright, with modern colours, textures and
shapes, plus standard cantilever seats.
SILVER
Convector heating is featured, with optional air conditioning
further advancing passenger comfort.
Comfort thats enhanced by a new suspension system
BRONZE
contributing to a smoother and quieter ride.

Better Access
Theres better access thanks to a low and wide DDA
compliant entry step, with the standard kneeling further
reducing step height.
Service Engineers With a wide gangway and flat floor, step-free from the
ADLs team of fully trained and skilled mobile service entrance to the rear axle making access easier for every
engineers provide the highest standards of total vehicle passenger.
support at customers own premises amd at a wide range of
The wheelchair area features Alexander Denniss powered
locations throughout the UK and Ireland.
wheelchair arm, freeing-up space and making wheelchair
Refurbishment extending your boarding and alighting simplicity itself.
Service Centre Network vehicles life
Crucial to ADLs operations are our Regional Service Centres, Extended service life is the aim of ADLs increasingly popular
providing customers with a local point of contact for service and refurbishment service.
repair. Taking a vehicle direct from service, ADLs experts can carry
Routine servicing and maintenance, MOTs, glass supply and fit, out any task from re-trimming the seats to a complete AZ
vehicle inspections and insurance estimates, refurbishment and refurbishment. New glazing, new flooring, full or partial
general mechanical or body repairs. Any requirement at all from repainting, modified ramp, retrofitting air conditioning
a simple repair to a comprehensive vehicle rebuild can be whatever is needed to give a bus an extended service life can
accommodated, all to the highest standards, including any make be achieved. Alexander Dennis Limited
or model of bus. Alexander Place,
Priorswood Dennis Limited
East Pimbo,
ADLs fully equipped workshops have a track record in 91 Glasgow Road,
Skelmersdale WN8 Falkirk
9QB FK1 4JB
Availability that includes daily delivery to the customers successfully refurbishing lost causes including massive Tel: 01324 621672
0845 358 9988
garages or even a dedicated ADL parts warehouse on the accident damage and even burnt out vehicles for some of the Fax: 01324 632469
0845 358 9992
customers premises. biggest names in the business. Email: enquiries@alexander-dennis.com
parts.sales@alexander-dennis.com www.alexander-dennis.com
Alexander Dennis Limited (ADL)
introduces RAPIDE RESPONSE
Parts and Service total support
for one to a thousand vehicles.
RAPIDE RESPONSE is designed to include
everything needed to keep a bus running
reliably and efficiently and with minimum cost
for its entire life. It includes:
Guaranteed parts supply for all
body or chassis products
Comprehensive service support
from a network of ADL service
centres or mobile service engineers
Full vehicle refurbishment to extend
vehicle life
The full spectrum of body or chassis
Responsive parts
repairs from minor items to
complete vehicle rebuilds
Fixed price maintenance packages
including servicing, inspections or
and service
full repair and maintenance
Fixed price parts contracts for
between 110 years
Extended warranties
On site garage management
A total aftermarket support
package
All carried out by a team of skilled
experts, fully trained in every aspect
of bus maintenance and repair.
Single Point of Contact
To make the process for customers as simple as
possible, all RAPIDE RESPONSE calls are
routed to one telephone number Responsive parts support Fixed price parts
where knowledgeable staff solve all
ADL sets the industry pace for parts supply, offering ADL offer operators wholly predictable operating costs
parts, warranty and technical guaranteed, Original Equipment, standard replacement through fixed price parts contracts
queries A single point of contact parts for all ADL chassis and body products. One of the main operating cost elements parts costs
for all Parts and Service issues: ADLs state-of-the-art, 43,000 sq.ft. central warehouse, can vary considerably month to month or year to
provides industry-leading first pick availability, with year, making predictable budgeting difficult.
Call: 0845 358 9988 over 30,000 parts lines in stock and over 17,000 parts
shipped every day.
ADL provide guaranteed pence per mile parts costs
through fixed price parts contracts for between 1 to 10
This is supported by satellite parts centres serving years. A programme offering genuine quality parts
London, the West Midlands and overseas customers in thats being enthusiastically adopted by operators of all
Hong Kong and North America. ADL offers an sizes, including some of Britains operating giants
unrivalled supply of parts wherever you are located. Plus industry beating availability that can include daily
delivery to customers garages or even dedicated ADL
parts warehouses on customer premises.