SUMMER INTERNSHIP PROJECT REPORT

ON
CONSUMER SATISFACTION ON SERVICES OFFERED BY
PUNJAB AND SIND BANK
PROJECT REPORT SUBMITTED IN PARTIAL FULFILLMENT
OF THE REQUIREMENT OF
BACHELOR OF BUSINESS ADMINISTRATION
(BANKING AND INSURANCE)

Under the guidance of

MS. RINEET KAUR

ROHIT KUMAR
Enrollment No. 02790201815

SRI GURU TEGH BAHADUR INSTITUTE OF

MANAGEMENT & INFORMATION TECHNOLOGY
(Affiliated to GGSIP University Delhi)
(2015-2018)
 CERTIFICATE

This is to certify that ROHIT KUMAR student of Sri Guru Tegh Bahadur
Institute of Management & Information Technology of course BBA(B&I)
Batch (2015-2018), has completed her research work titled CONSUMER
SATISFACTION ON SERVICES OFFERED BY PUNJAB AND
SIND BANK under my guidance and supervision .The work submitted is
genuine and authentic.

.....
Signature of Project In charge
PROF. (DR) BIPASHA CHAUDHARY

Signature of Guide
MS. RINEET KAUR

Place: Delhi Signature of Scholar
Date: ROHIT KUMAR

CERTIFICATE

ON THE JOB TRAINING TO STUDENT

It is certified that Mr. ROHIT KUMAR a student of Sri Guru Tegh Bahadur
Institute of Management & Information Technology deputed to this
Branch/Deptt. vide HO HRD Department letter dated 17/04/2017 for undergoing
on the job training has undergone the training in this Branch/Deptt. w.e.f.
12/06/2017 to 05/08/2017.

The student completed training as per guidelines on the subject. During the
training period, the student availed NIL days of leave and the same was /were
duly sanctioned by the Deptt.. During the training period his/her performance was
Excellent.

Place: Delhi Chief Manager

Date: Branch Office: Roshanpura, New Delhi

 ACKNOWLEDGEMENT

With profound sense of gratitude and regard, I express my sincere thanks to my

guide and mentor Ms. RINEET KAUR for her valuable guidance and the
confidence she instilled in me, that helped me in the successful completion of this
project report. Without her help, this project would have been a distant affair, her
thorough understanding of the subject and professional guidance was indeed of
immense help to me.

I am also greatly thankful to the faculty members of our institute who co-operated
with me and gave me their valuable time. ACKNOWLEDGEMENT

..

Signature of the Scholar

Place: Delhi ROHIT KUMAR

Date: 02790201815