Formal Letter

The rubbish in your housing area have not been collected for more than a week. Write a letter of
complaint to the director of the local municipal council to complain and highlight this issue.

Use the points below in your letter.

 Rubbish not collected for more than a week – supposed to be collected every three
days – not the case
 The area is dirty – dogs, cats, sometimes monkeys gnaw through the plastics – scatter
– stench
 Attract – flies
 Water in containers – allow – mosquitoes to breed
 Worried (state a reason why)
 Called the municipal councils – numerous times – no avail

While writing the letter, you should remember to :-

 lay out your letter correctly (addresses, dates, title, points, closing)
 use all the notes given.
 provide your own points when prompted

Note :

For your letter, you will receive up to 15 marks for the format and content points and up to 20 marks
for the quality of your writing.
Mohd Albakri
12, Taman Manja
34100, Taiping,
Perak

The Director,
Taiping Municipal Council,
Bangunan TMC
34200 Taiping,
Perak. 14 MEI 2017

Dear Sir,

Uncollected Rubbish in Taman Manja

Referring to the subject above, I would like to highlight the problems that it has caused among
residents in Taman Manja. It is indeed sad, that we have to live in dismal conditions brought by this
problem.

2. Rubbish in our area has not been collected for more than a week now. Before his, the rubbish was
collected every three days. We do not know why our rubbish has been sitting in front of our gates
overflowing from the bin. Are the garbage collectors all on vacation?

3. Due to the rubbish not being collected, stray dogs, cats and sometimes even monkeys have
ventured into the bins gnawing through the plastics containing the rubbish. As a result, our roads are
scattered with food scraps, cans containing leftover soured milk and other oily residue from the
kitchen. The stench is unbearable and some of the residents have resorted to wearing face masks.

4. The rubbish attracts flies and water left in containers are becoming a breeding ground for
mosquitoes. On top of our living in a smelly, unsanitary environment, we have to worry about the
possibility of a dengue outbreak in the area.

5. We have done our part to make our living conditions as bearable as possible, taking turns to take
as many garbage bags as we can to the nearest rubbish dump. We also pick up the rubbish clogging
our drains, those scattered on the roads and also in our compound. However, we cannot keep doing
this as we have our work, school and family to attend to.

6. We have called up the municipal council help line numerous times to no avail. Most of the time
we are put on hold or are given the false promise of our problems will be attended to promptly. It’s
now nearing week two. We hope that something is done immediately to rectify this problem.

Thank you.
Yours sincerely,
Al.Bakri
(Mohd Albakri)
referring –berdasarkan
indeed – benar-benar
dismal – suram
overflowing – melebihi
vacation – bercuti
due – ini kerana
stray dog – anjing liar
ventured – meneroka
gnawing – menggigit
scattered – bertaburan
scraps – cebisan
residue – sisa
stench – bau busuk
unbearable – tidak tertanggung
resorted – terpaksa
attract – tarik perhatian
breeding – membiak
unsanitary – tidak bersih
possibility – kemungkinan
outbreak - wabak
bearable – dapat ditahan
dump – pembuangan
clogging – sumbat
compound – halaman
numerous - banyak
avail - berjaya
promptly - segera
immediately – serta merta
rectify - memperbetulkan