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AN ORGANIZATIONAL STUDY AT TEAMTRONIX INDIA PVT LTD

CHAPTER 1

INTRODUCTION

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Introduction

The Internship program as part of the curriculum of Bangalore University for MCOM (F&A)
students plays a vital role to bridge the gap between the theories studied and the real business
world. It helps the students to get the real exposure in understanding the functioning of an
organization.

The internship study helps to enrich the practical knowledge of the students on activities of
the organization, its functional departments, organizational structure, strengths, weakness,
opportunities, threats and the business performance in terms of growth and market share.

The present study was carried out at to understand the overall organization.

The study started on a daily basis visit to the organization. Through the method of
observation and informal discussions the information are collected at primary level and the
secondary sources includes both published and unpublished sources. The factual information
was mainly collected from published annual reports of the company.

1.1 NEED FOR THE STUDY

This study is taken up to fulfill the requirement of MFA degree course of Bangalore
University. The training is undertaken the main purpose of the training is to know the
application of the theoretical aspects in our course in the corporate environment and gain
firsthand experience and expose ourselves to corporate policies, ethics, culture, practices,
procedures, facts about the work culture and policies of the company.

1.2 PURPOSE OF THE STUDY

I wish to explore the key factors which make TEAMTRONIX INDIA PVT LTD, the No: 1
in the respective sector.

The parameters for the need of this study are

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 Functional departments.
 Organization Structure
 Financial Performance
 Human Resource

1.3 SCOPE OF THE STUDY

The scope of the study entitled “Organizational based Study on TEAMTRONIX INDIA
PVT LTD” includes
 The organizational structure.
 The Interdepartmental communication.
 The interconnectedness between different departments.
 The working condition in the organization.
 The market position of the company.

1.4 OBJECTIVES OF THE STUDY

 To study the organizational structure.


 To study and understand the interrelationship among different departments.
 Getting practical exposure of the functional area.
 To find out the roles and responsibilities of each personnel in the organization.
 To look out for organization problem.

1.5 RESEARCH METHODOLOGY

Methods of Data Collection


Collection of data is the most important stage in the research process. Any mistake
occurs in the collection of data will affect the entire study. Hence at most care must be
exercised in the collection of data.

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For the research study conducted on the topic “An Organization Based Study on
TEAMTRONIX INDIA PVT LTD”, I had used the primary and secondary data
collection method.

 Primary Data
Primary Data is the data that is obtained by a study specifically designed for specific
research process for the first time and original in character. The method I used here is
Direct Interview Method.

 Secondary Data

Secondary Data are those types of data which are collected by some others for some other
purposes and now available for the present study. The following are the secondary data
sources used for the preparation of this report.

 Brochures
 Websites
 Officials records
 Annual reports
 Organizational manuals
 Department manual.

LIMITATIONS OF THE STUDY

The project work done on the topic “An Organization Based Study on TEAMTRONIX
INDIA PVT LTD” has the following limitations.

 Being a busy firm, numbers of staff met were less than desirable.
 Time being a limiting factor.

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CHAPTER 2

INDUSTRY PROFILE

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INDUSTRY PROFILE

2.1 Manufacturing industry

refers to those industries which involve in the manufacturing and processing of items and
indulge in either creation of new commodities or in value addition. The manufacturing
industry accounts for a significant share of the industrial sector in developed countries. The
final products can either serve as a finished good for sale to customers or as intermediate
goods used in the production process.

Evolution of the manufacturing industry:

Manufacturing industries came into being with the occurrence of technological and socio-
economic transformations in the Western countries in the 18th-19th century. This was
widely known as industrial revolution. It began in Britain and replaced the labor intensive
textile production with mechanization and use of fuels.

Working of manufacturing industry:

Manufacturing industries are the chief wealth producing sectors of an economy. These
industries use various technologies and methods widely known as manufacturing process
management. Manufacturing industries are broadly categorized into engineering industries,
construction industries, electronics industries, chemical industries, energy industries, textile
industries, food and beverage industries, metalworking industries, plastic industries,
transport and telecommunication industries.

Manufacturing industries are important for an economy as they employ a huge share of the
labor force and produce materials required by sectors of strategic importance such as
national infrastructure and defense. However, not all manufacturing industries are
beneficial to the nation as some of them generate negative externalities with huge social
costs. The cost of letting such industries flourish may even exceed the benefits generated
by them.

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2.2 Electronic and Electrical Equipment Industry

All establishments engaged in manufacturing machinery, apparatus, and supplies for the
generation, storage, transmission, transformation, and utilization of electrical energy.

HISTORY OF EVOLUTION

1. BATTERY

Batteries provided the main source of electricity before the development of electric
generators and electrical grids around the end of the 19th century. Successive improvements
in battery technology facilitated major electrical advances, from early scientific studies to the
rise of telegraphs and telephones, eventually leading to portable computers, mobile phones,
electric cars, and many other electrical devices.

Scientists and engineers developed several commercially important types of battery. "Wet
cells" were open containers that held liquid electrolyte and metallic electrodes. When the
electrodes were completely consumed, the wet cell was renewed by replacing the electrodes
and electrolyte. Open containers are unsuitable for mobile or portable use. Wet cells were
used commercially in the telegraph and telephone systems. Early electric cars used semi-
sealed wet cells.

One important classification for batteries is by their life cycle. "Primary" batteries can
produce current as soon as assembled, but once the active elements are consumed, they
cannot be electrically recharged. The development of the lead-acid battery and subsequent
"secondary" or "rechargeable" types allowed energy to be restored to the cell, extending the
life of permanently assembled cells. The introduction of nickel and lithium based batteries in
the latter 20th century made the development of innumerable portable electronic devices
feasible, from powerful flashlights to mobile phones. Very large stationary batteries find
some applications in grid energy storage, helping to stabilize electric power distribution
networks.

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2. SOLAR ENERGY

The history of photovoltaic energy (aka. solar cells) started way back in 1876. William
Grylls Adams along with a student of his, Richard Day, discovered that when selenium was
exposed to light, it produced electricity. An electricity expert, Werner von Siemens, stated
that the discovery was “scientifically of the most far-reaching importance”. The selenium
cells were not efficient, but it was proved that light, without heat or moving parts, could be
converted into electricity.

In 1953, Calvin Fuller, Gerald Pearson, and Daryl Chapin, discovered the silicon solar cell.
This cell actually produced enough electricity and was efficient enough to run small
electrical devices. The New York Times stated that this discovery was “the beginning of a
new era, leading eventually to the realization of harnessing the almost limitless energy of
the sun for the uses of civilization.”

The year is 1956, and the first solar cells are available commercially. The cost however is
far from the reach of everyday people. At $300 for a 1 watt solar cell, the expense was far
beyond anyone’s means. 1956 started showing us the first solar cells used in toys and
radios. These novelty items were the first item to have solar cells available to consumers.

In the late 1950’s and early 1960’s satellites in the USA’s and Soviet’s space program were
powered by solar cells and in the late 1960’s solar power was basically the standard for
powering space bound satellites.

In the early 1970’s a way to lower to cost of solar cells was discovered. This brought the
price down from $100 per watt to around $20 per watt. This research was spearheaded by
Exxon. Most off-shore oil rigs used the solar cells to power the waning lights on the top of
the rigs.

The period from the 1970’s to the 1990’s saw quite a change in the usage of solar cells.
They began showing up on railroad crossings, in remote places to power homes, Australia
used solar cells in their microwave towers to expand their telecommunication capabilities.

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Even desert regions saw solar power bring water to the soil where line fed power was not
an option!

Today we see solar cells in a wide variety of places. You may see solar powered cars.
There is even a solar powered aircraft that has flown higher than any other aircraft with the
exception of the Blackbird. With the cost of solar cells well within everyone’s budget, solar
power has never looked so tempting.

Recently new technology has given us screen printed solar cells, and a solar fabric that can
be used to side a house, even solar shingles that install on our roofs. International markets
have opened up and solar panel manufacturers are now playing a key role in the solar
power industry.

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CHAPTER 3

COMPANY PROFILE

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COMPANY PROFILE

Company Name TEAMTRONIX INDIA PRIVATE


LIMITED
Corporate Identification Number (CIN) U32109KA2006PTC040749
Ownership Type private
Primary Business Type Manufacture
Year of establishment 18/10/2006
Age of Company 11+ Years
Category Company limited by shares
Sub Category Indian Non-Government Company
Primary Location Bangalore
Main Language ENGLISH
Registered Address No.61, MDM Road, Opp : Post Office
Lane,,Bangalore,Karnataka,560005
Date of Balance sheet 2017-03-31
Date of Last Annual General Meeting 2017-09-30

Registration Type Company Registration


Registration Number 40749
Registration Year 2006
Registration authorities RoC-Bangalore
Registered for activities 32109
Activity description Manufacture of other electronic
components n.e.c, Other electronic
components n.e.c., manufacturing

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Introducing group of Engineers providing quality solutions in the field of Power


Electronics. The guiding principles of Trust & Excellent Service have seen us grow
multifold in the past 18 years. Strong business ethics has been our backbone of success,
which is acknowledged by our customers like Prestige, Hewlett Packard, Google, IBM,
Aditya Birla, KMF, Powerica, PowerPoint, Naseer Electricals Alpine Housing, Soles,
Sathvahana Ispat, TOT, HISCO, DPS, TNS Mode, GCE, KNSIT, HKBKCE, HMSIT, Al
Ameen Group, Shifa, Mediscope, Karnataka State Reserve Police and 3500 more

I would like to introduce our company Teamtronix India pvt ltd that has been in business of
UPS, LED and solar products for the past 10 years.

We have been an established and popular company with an excellent track record for the
best customer satisfaction. We have never compromised on the quality and the services
provided to the customer. We believe in keeping the customers happy and providing them
with products at a very competent price. We have an excellent staffs who will guide you
with their best ideas by keeping in constant touch with your company and informing about
the market trends.

After having studied the customer’s requirements for more than a decade we have the
following quality variety of products.

 Team Tech City Lite TM


LED LIGHTS
* Street Lights.
* Flood Lights
* Down Lights
* Misc Lights

 UPS, Inverters, Stabilizer & Batteries


 Mfr, Sales, Service & AMC

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3.1 PRODUCT PROFILE

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3.2 CUSTOMERS PROFILE

CUSTOMERS
HMS Institute of Technology – Tumkur JUCC – Jamia Uloom Computer Centre
Al – Ameen – Group Mount Carmel College
Education First APD (The Association of People with
Disability)
Education First Taha College of Management
HKBK College of Engineering ESSL
N.M. Academy (Brindawan College ) Hasanath College
KNS Institute of Technology Gem School
DPS – (Delhi Public School) Dr. Ahmed’s Best Clinic
DPS – (Delhi Public School - EAST) Asian Diagnostics
DPS – (Delhi Public School - SOUTH) F.M. Eye Clinic
DPS – (Delhi Public School - WEST) Mediscope Hospital
Christ School F.M. Eye Clinic
Vijayanagar Engineering College – Bellary Sai Hospital- Whitefield
Rajiv Gandhi College – Tumkur Medicscope Diagnostics Centre
Ghousia College of Engineering – Ramanagar Karnataka State Reserve Police
K.K. PU & Degree College Central Prison
Basava Academy Director General of Police (Home Guards)
The Learning Center Hewlett Packard
St. Joseph’s Evening College TELISMA
Alphine Infotech – Medical Transcription IBM Mantri @ Commerce
Ganga Kaveri Institute of Management TIMKEN Engineering Pvt. Ltd.,
Purple Ace Wireless Solutions (I) Pvt. Ltd Cap Gemini
Financial Objects GMR Group

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Digilog Systems Saits Constructions Adobe Software


Oracle (I) Pvt Ltd Central Data Systems Pvt. Ltd
Kodiak Network – Prestige Sigma Stimulus Consulting (I) Pvt. Ltd
Alpha Source Sonoa Systems
Andale Sonata Software
Intel Technologies (I) Pvt. Ltd., Guardian Risk Advisors (P) Ltd
GOOGLE Jai Padmavathi Dev. Pvt Ltd
ORCALE – NEW DELHI Powerica Ltd – IRAQ
AIRTEL Powerica Ltd
AFT (Advanced Fire Technology – Germany) Saits Constructions
Shimnit Infrastructure (P) Ltd Sathavahana Ispat Limited – Bellary
Shimnit Infrastructure (P) Ltd Pizza Corner
MPHASIS Bangalore News Photos
Mentor Graphics Maharaja Furniture
CYBERSITES Pratik Arts Interiors
RSA Security Toys & Toys
FLEXTRONIX Soles Fashion ( Global Designs)
ZICOM Wood Castle
AFT (Advanced Fire Technology – Germany) Wonder Woods
Dueteche Babcock Power Systems – Chennai Inland Roadways
E- Info Chips Hayath Regency – Goa
FLEXTRONIX KMF - Mother Dairy – KMF - Mother Dairy – G.K.V.K. (P.O)
G.K.V.K. (P.O)
NOKIA - Concept Inc Fantasy Builders Fantasy Builders
YATRA .COM M. Fazal & Sons
Salar Press Bangalore Mercantile Bank

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Professional Couriers Subroto Bache – Mind tree


Alphine Housing Pvt. Ltd Aerowise Travels (P) Ltd – B’lore
Ahluwalia Contracts Aero wise Travels (P) Ltd – Hyderabad
ODS International Bright & Co.,
Prominent Tours & Travels Birdy Export Pvt. Ltd
M.K Ahmed Prestige EVA MALL
Tally Solutions Pvt. Ltd., Green Chem
Prestige Estate Project (I) Pvt. Ltd Green Valley Builders
Trans Oceanic Travels South Western Railway
Base Corporation Ltd New Central Prison
Saits constructions Mediscope Diagnostics Centre
SOTC TATA Asset Management
SLR Steels Ltd Addidas (I) Pvt. Ltd
Crescent Shipping (I) Pvt. Ltd Kay son
Apex Realtors Deputy Commissioner Office
Kodiak Network – Prestige Sigma Sapphire Toys

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1 Arabic College Nagawar, Bangalore

2 Cerative Group Darus-Salam Tanzania, Africa

3 JUCC City Market, Bangalore

4 Masjid-e-Iqlas R.T Nagar, Bangalore

5 St.Patricks Church Brigade Road, Bangalore

6 Dehli Public School East, Bangalore

7 Dehli Public School Mysore

8 Al-Ameen-College Lal Bagh Road, Bangalore

9 Tafe Doddabalapur

10 Deccan Herald Printers Mysore Road, Bangalore

11 Lunar's Mysore

12 TMS India Pvt Ltd. Pennya, Bangalore

13 Mishra Peda Frazer Town, Bangalore

14 Two Bros Inc Bangalore

15 Malabar Beedi Bangalore

16 Classic Auto Mobiles Nagawar, Bangalore

17 Florishm Bangalore

18 Sun Crafts Pvt Ltd Kolkotta

19 Fazal Dress Point Shivajinagar, Bangalore

20 Asian Diagnostic City Market, Bangalore

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21 Crescent Solar Chennai

22 Dubai Collection Shivajinagar, Bangalore

23 Prisha Properties Hanging Garden, Bangalore

Commercial Street,
24 Shaadi-Ki-Biryani Bangalore

25 Green Power Solutions Bangalore

26 Sheeja Bakery R.S Palya, Bangalore

Commercial Street,
27 Orkids Bangalore

28 Sana Creation Bangalore

28 Alliance Venture Group Basvangudi, Bangalore

Aurigene Discovery
29 Technologies Electronic City, Bangalore

Commercial Street,
30 Nina Boutique Bangalore

31 United Industries Neelamangala

*ABOVE LIST OF CUSTOMER IN BANGALORE CITY WITH THEIR

ADDRESS

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3.3 PREVIOUS CERTIFICATIONS

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3.4 INFRASTRUCTURE FACILITIES


a) Canteen facility:

TE Connectivity has developed and acquired a good canteen facility for the employees.
Hygienic food is provided to the employees at low cost and some amount is deducted from
the salary. TE Connectivity also provides mineral water facilities to its employees.

b) Travelling allowance:

In addition to salary the company also provides Travelling Allowances to its employees.
TE Connectivity also runs its ownvehicles to bring forth its employees from the various
corners of the city. Transport facility with the perfect timing makes the employees reach
the work place in time.

c) Health Schemes:

 Medical Scheme–TE Connectivity provides its worker a medical claim policy up to


Rs.7500 in ESI hospital.
 Insurance– TE Connectivity also provides an overall insurance coverage of
Rs.1,00,000

d) Office system:

TE Connectivity maintains a well-equipped office system. A separate individual cabins and


PCs are provided to each employee. The company also provides all the necessities required
to perform their work efficiency and effectively. The office is divided in to different
departments such as- reception, visitor’s hall, conference hall, meeting hall, purchase
department, operation’s department, production department, quality control department,
human resource department, finance department, internal sales department, managing
director chamber, joint managing director chamber and vice president chamber

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e) Attendance and Uniforms:

Being at work regularly and on time is an important part of the overall job performance.
Employees have to take an entry / exit to the company at the specified timings and have to
sense their identity cards on the electronic machine where their attendance details are
maintained in the electronic system which is further used by the HR department for the
calculation of remuneration. The company also provides uniforms to its employees. The
uniforms are different to different levels of employees via, engineers, supervisors, workers
and security.

f) Work Environment:

The working environment acts as the primary motivator for all employees. TE
Connectivity has an amiable and conductive working environment. The quintessence of the
organization lies in the people working there. It has been their constant endeavor to achieve
and provide an atmosphere of perpetual growth and shared learning to all their employees.
They have ceaselessly tried to promote a team-based culture and encourage a sense of
innovation and positive through

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CHAPTER 4

FUNCTIONAL DEPARTMENT

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4.1 FUNCTIONAL DEPARTMENTS AND THEIR MANAGERS


 FINANCE DEPARTMENT - MUHAMMED ASIF
 HR DEPARTMET - NAZEER
 SALES & MARKETING - UNUS
 PRODUCTION - PRASHANT
 QUALITY CONTROL - HABIB
 DISPATCH - LINGESH
 R&D - AFROZ PASHA

4.1(a)HUMAN RESOURCE DEPARTEMENT

Human resource department is the activity in an enterprise, which strives to mound human
resource into an effective organization, provides opportunity for maximum individual
contribution undesirable working conditions promotes individual development and
encourages mutual confidence and understanding between employers and employees as
well as employees themselves.

OBJECTIVES:

 To maintain good relationship between employers and employees.


 TO assist employees in achieving personal goal which in turn.
 To maintain good industrial realign.
 To select right type and number of employees.
 To help individual development.

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Activities of the Department Are:

 Requirement and selection and wage administration.


 Training and development.
 Health and safety
 Organization development interventions
 Personnel administration

The main functions of the human resource manager:

 Planning
Planning is a process that includes defining goals establishing strategy and
developing plans to co-ordinate activities.

 Organizing
Organizing is defined as the form of human association for attainting common
objectives.

 Directing
Direction is a process of motivating and influencing them to work willing fully
towards the goals of the organization.

 Co-coordinating:
Co- ordination is the process of interrelating the activities of an organization to
each other in order to achieve the organizational objectives effectively.
 Controlling:
Controlling is the function that includes monitoring activities and to ensure that
they are being accomplished as planned and correcting if there is any significant
deviation.

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THE MAIN ROLES OF HR DEPARTMENT:

 Hiring
 Promotions
 Reassignments
 Position classification and grading
 Salary determination
 Performance appraisal review and processing
 Awards review and processing
 Personnel data entry and records maintenance
 Consultation and advisory services to management and employees
 Conduct problems
 Performance problems
 Policy development Technical policy interpretation
 Work Permitting Immigration Visa Program

HR POLICIES:
Co., policy will be guide line to help you to acquaint you self with the rules framed by the
co., to settle in quickly with the existing tradition and culture and built up team work.

1. Working hours

All employees must report for duty as per the timings specified at the respective
units/location

All employees should swipe their cards before entry and exist at their respective location or
sign the attendance as applicable. The Factory work consists of four shifts per day:

A. First shift - 07:00 AM to 03:00 PM

B. Second shift -03:00 PM to 11:00 PM

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2. Leave

There are mainly types of leave that are provided by the organization

 Casual leave
 Earned leave
 Maternity leave
3. Transfer policy

Their services of an employee are liable to be transferred to any department office or


established of this co., or any member unit of the company with in India.

4. Promotions

On the basis of employees merit

5. Separation

 Resignation

 Termination

 Retiring

6. National and festival holidays

7. Employees welfare

 Canteen
 Transportation
 Uniform
 Dispensary
 Salary advance
 House rent alliance
 Health insurance policy

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 Others
Security procedures

Due to the recent security issues around the world, its perceive that “prevention is better
than cure”. Accordingly, it is decided to maintain certain security procedures guard against
the introduction of any unwanted good in the shipment viz. ships, explosives, bio hazards,
or any other such products.

Physical securities

Company has provided round the clock security vigilance in the factory premises.A list
detailing out the Do’s and Don’ts of security in drawn out as per the enclosed annexure.

BENEFITS TO THE EMPLOYEES:

 Health care insurance


 Life insurance
 Disability insurance
 Employee provident fund i.e. employee salary of 12% p.m.
 Maternity leave
 ESI sick leave
 Bonus
 Workers' compensation
 Incentives (actual)
 Yearly bonus
 Paid leave (15 days out of 300 days) one leave on every 20 days working.
 Gratuity (After completing 5yrs service)

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RESOURCING AND RECRUITMENT:

Recruitment

“Recruitment refers to the process of attracting, screening, and selecting a qualified person
for a job”

 Recruitment is the process of locating and encouraging potential applicants to apply


for existing or anticipated job openings
 Attracting a large number of qualified candidates seeking for job
 Providing information to unemployed workforce regarding various job options

OBJECTIVES /IMPORTANCE OF RECRUITMENT:

 Determine the present and future requirements of firm in conjunction with its
personnel planning and job analysis activity.
 Increase the pool of job candidates at minimum cost.
 Helps increase the success rate of selection process by reducing the number of
visibility under qualified or overqualified job applications.
 Meet the organizations legal and social obligations. Identifying and preparing
potential job applicants who will be appropriate candidates.
 Increase organizational and individual effectiveness.
 Evaluate the effectiveness of recruitment techniques and sources for all types of job
applicants

SOURCES OF RECRUITMENT:

a) Internal Sources of Recruitment:

a) Transfers: The employees are transferred from one department to another


according to their efficiency and experience.

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b) Promotions: The employees are promoted from one department to


another with more benefits and greater responsibility based on efficiency
and experience.
c) Upgrading and Demotion: of present employees according to their
performance.
d) Retired and retrenched: employees may also be recruited once again
in case of shortage of qualified personnel or increase in load of work.
e) Deceased and Disabled: The dependents and relatives of employees
are also done by many companies so that the members of the family do not
become dependent on the mercy of others.

b) External Source of Recruitment:

o Advertisement -The biggest advantage of advertisement is that it covers


a wide area of market and scattered applicants can get information from
advertisements.
o Employment Exchanges -There are certain Employment exchanges
which are run by government.
o Employment Agencies -Private agencies run by private individuals
supply required manpower to needy concerns.
 Educational Institutions- Campus Recruitment.
 Recommendations -There are certain vacancies which are filled by
recommendations of trusted people.
 Labor contractors -These are the specialist people who supply manpower to
the factory or manufacturing plants

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HUMAN RESOURCES DEVELOPMENT (HRD):

Human Resource Development is the integrated use of training, organization, and career
development efforts to improve individual, group and organizational effectiveness.

HRD develops the key competencies that enable individuals in organizations to perform
current and future jobs through planned learning activities.

OBJECTIVES OF HRD:

 Work Opportunity.
 Development of Traits.
 Ability development.
 Creative Motivation.
 Good Relation.
 Develop team spirit.
 Organizational Growth.
 Human Resource Information.
ESSENTIALS OF HRD:

 A desire on the part of the human resources to find better methods to improve
quality and productivity
 Removal of hurdles from the organization affecting productivity of the employees
 Requires skills, attitudes and ability in the persons engaged in HRD program.
 Proper rapport between the HRD dept and the key personnel in the organization.
 Involvement of the personnel of the organization to get a lot of information for
understanding the dynamics of the organization for developing HRD program.

 The need for suggesting the introduction of simple methods which can be
implemented by the HRD division without much cost.

 Human resource information system (HRIS) to keep continuous track of every


employee and use performance appraisal.

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 Member of HRD team should possess a pleasant personality common sense,


imagination, enthusiasm, objectivity and the sense of humor required to induce
change towards HRD.
 The HRD department must be ready to face resistance to their ideas and dispel these
with facts, patience and consideration.
 The HRD department must make all the employees in the organization understand
the implications of new methods through seminars, lectures, role plays or any other
method.

PERFORMANCE MANAGEMENT AND APPRAISAL SYSTEMS:

Performance Appraisal

Performance Appraisal (PA) or Performance Evaluation is a systematic and periodic


process that assesses an individual employee’s job performance and productivity in relation
to certain pre-established criteria and organizational objectives.

Other aspects of individual employees are considered as well, such as organizational


citizenship behavior, accomplishments, potential for future improvement, strengths and
weaknesses.

Performance Management

Performance Management (PM) includes activities that ensure that goals are consistently
being met in an effective and efficient manner. Performance management can focus on the
performance of an organization, a department, employee, or even the processes to build a
product or service, as well as many other areas.

TRAINING METHODS & TECHNIQUES:

A) On Job Training:
 Job instruction training
 Coaching

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 Mentorship
 Position rotation
 Apprenticeship
 Committee Assignment
The most frequently used method in smaller organizations that is on the job training. This
method of training uses more knowledgeable, experienced and skilled employees, such as
mangers, supervisors to give training to less knowledgeable, skilled, and experienced
employees. OJT can be delivered in classrooms as well. This type of training often takes
place at the work place in informal manner.

Job instruction training:

Job instruction training: Job Instruction Technique (JIT) uses a strategy with focus on
knowledge (factual and procedural), skills and attitudes development.

Procedure of Job Instruction Technique (JIT)

JIT consists of four steps:

 Plan: This step includes a written breakdown of the work to be done because the
trainer and the trainee must understand that documentation is must and important
for the familiarity of work. A trainer who is aware of the work well is likely to do
many things and in the process might miss few things.

 Present: In this step, trainer provides the synopsis of the job while presenting the
participants the different aspects of the work. When the trainer finished, the trainee
demonstrates how to do the job and why is that done in that specific manner.
Trainee actually demonstrates the procedure while emphasizing the key points and
safety instructions.
 Trial: This step actually a kind of rehearsal step, in which trainee tries to perform
the work and the trainer is able to provide instant feedback. In this step, the focus is
on improving the method of instruction because a trainer considers that any error if
occurring may be a function of training not the trainee. This step allows the trainee

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to see the after effects of using an incorrect method. The trainer then helps the
trainee by questioning and guiding to identify the correct procedure.

 Follow-up: In this step, the trainer checks the trainee’s job frequently after the
training program.

Coaching:

Coaching is one of the training methods, which is considered as a corrective method for
inadequate performance. According to a survey conducted by International Coach
Federation (ICF), more than 4,000 companies are using coach for their executives. These
coaches are experts most of the time outside consultants. It helps in identifying weaknesses
and focus on the area that needs improvement This method best suits for the people at the
top because if we see on emotional front, when a person reaches the top, he gets lonely and
it becomes difficult to find someone to talk to. It helps in finding out the executive’s
specific developmental needs. The needs can be identified through 60 degree performance
reviews

Mentoring:

Mentoring is an ongoing relationship that is developed between a senior and junior


employee. Mentoring provides guidance and clear understanding of how the organization
goes to achieve its vision and mission to the junior employee. The meetings are not as
structured and regular than in coaching. Executive mentoring is generally done by someone
inside the company. The executive can learn a lot from mentoring. By dealing with diverse
mentee’s, the executive is given the chance to grow professionally by developing
management skills and learning how to work with people with diverse background, culture,
and language and personality types.

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Some key points on Mentoring:

 Mentoring focus on attitude development


 Conducted for management-level employees
 Mentoring is done by someone inside the company
 It is one-to-one interaction
 It helps in identifying weaknesses and focus on the area that needs
improvement.
Job rotation:
Job rotation takes on different perspectives. The executive is usually not simply going to
another. Departments in some vertically integrated organizations.
For example, where the supplier is actually part of same organization or subsidiary, job
rotation might be to the supplier to see how the business operates from the supplier point of
view.
B) Off Job Training:

 Vestibule training
 Apprenticeship
 Classroom training
 Internship
 Conference
 Role Plays
 Programmed Learning

HUMAN RESOURCE INFORMATION SYSTEM (HRIS):

A Human Resource Management System (HRMS) or Human Resource Information


System (HRIS), refers to the systems and processes at the intersection between human
resource management (HRM) and information technology.
It merges HRM as a discipline and in particular its basic HR activities and processes with
the information technology field, whereas the programming of data processing systems

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evolved into standardized routines and packages of enterprise resource planning (ERP)
software.
The function of Human Resources departments is generally administrative and common to
all organizations. Organizations may have formalized selection, evaluation, and payroll
processes. Efficient and effective management of "Human Capital" progressed to an
increasingly imperative and complex process. The HR function consists of tracking
existing employee data which traditionally includes personal histories, skills, capabilities,
accomplishments and salary.

IMPORTANCE OF THE HUMAN RESOURCE MANAGEMENT


SYSTEM:

 To reduce the manual workload of the administrative activities, organizations began


to electronically automate many of the processes by introducing specialized Human
Resource Management Systems.

 HR executives rely on internal or external IT professionals to develop and maintain


an integrated HRMS. Before the client–server architecture evolved in the late
1980s, many HR automation processes were relegated to mainframe computers that
could handle large amounts of data transactions.

 In consequence of the high capital investment necessary to buy or program


proprietary software, these internally developed HRMS were limited to
organizations that possessed a large amount of capital. The advent of client–server,
Application Service Provider, and Software as a Service Seas or Human Resource
Management Systems enabled increasingly higher administrative control of such
systems.

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HUMAN RESOURCE INFORMATION SYSTEMS ENCOMPASS


ARE:

 Payroll
 Time and Attendance
 Appraisal performance
 Benefits Administration
 HR management Information system
 Recruiting/Learning Management & Training System
 Performance Record.

4.1(b) PRODUCTION DEPARTMENT

NATURE OF PRODUCTION

Production is the process by which raw materials and other inputs are converted into
finished products. Manufacturing is understood to refer to the process of producing
tangible goods. Where a production includes a creation of both tangible goods as well as
intangible service.

Definition of Production Department:

A sector of the company that is responsible for manufacturing products or service.

OPERATIONAL DEFNITIONS

MEANING OF COST:

Cost is the amount of expenditure [actual or national] incurred or attributable to a


given things. As a verb, cost means of estimate the amount of money needed to
produce a product or perform a service.

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MEANING OF COST ACCOUNTING:

Cost accounting is the process of accounting for cost from the point at which
expenditure is incurred or committed to the established of its ultimate relationship
with cost centre and cost units.

DIRECT AND INDIRECT COST:


 Direct costs are those cost which are incurred for and conveniently identified
with a particular cost unit, process or department.
Ex. Cost of raw material and wages of machine operator.

 Indirect cost is those cost which are incurred for the benefit of a number of
cost unit, process or department and theses cost cannot be conveniently
identified with a particular cost unit or cost centre. Ex: insurance, lighting,
power, rent etc.

PRIME COST:
Prime cost consists of cost of directs materials, direct labors and direct expenses. It is
also known prime cost.

FACTORY COST:
It comprises of prime cost and in addition, works or factory overheads that include
cost of indirect material, indirect labors and indirect expenses incurred in a factory. It is
also known as works cost, production or manufacturing cost.

MEANING OF COST SHEET:


Cost sheet is a document which provides for the assembly of the detailed cost of a
cost centre or cost unit. It analysis and classifies in a tabular form the expenses on
different items of a particular period.

Cost sheet may be prepared on the basis of actual data [historical cast sheet] or on the
basis of estimated data [estimated cost sheet].

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SELLING AND DISTRIBUTION COST:

The selling cost refers to the cost of selling function i.e. the cost of activities relating
to create and stimulate demand for company’s products and to secure orders. The
distribution costs will be incurred on goods available to the customers.

VARIABLE COST:

The variable cost is a cost that tends to vary in accordance with level of activity
within the relevant range and within a given a period of time. The prime costs i.e
direct material, direct labour and direct expenses tend to vary in direct proportion to
the level of activity.

FIXED COST:

The fixed cost is a cost that tends to be unaffected by changes in the level of activity
during the given a period of time. The fixed cost remain constant in total regardless
of changes in volume up to a certain level of output.

SCOPE OF PRODUCTION MANAGEMENT:

The scope of production management is indeed vast. Commencing with the selection of
location, Production management covers such activities as acquisition of land, constructing
building, procuring and installing machineries, purchasing and storing of raw materials and
converting them into saleable products.

Production is the basic activity of all industrial units. All other activities revolve around
this activity. The end product of the production activity is the creation of goods and
services for the satisfaction of human wants. The production activity is nothing but the
step-by-step conversion of one form of materials into another either chemically or
mechanically. This is done in factories which house manufacturing processes. The basic
inputs of the production processes are men, machines, plant, services and methods. The
products of the mine, farm, sea and forest are used as raw materials on which the
processing is done to create or enhance the form utility. It should be noted that the finished

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product of one manufacturing unit does not always furnish a readymade product for the
ultimate consumption. In a chain of manufacturing activities, the finished product of the

processor sometimes becomes the raw material (or component) for the other manufacturing
firms falling next in the sequence.

(A) MANUFACTURING PROCESS:


This shows how the production is carried on in the production department

Order from customers

Design / Sketch

Pattern Design

Sample Making

Production Pattern

Grading

Marker Making

Spreading

Cutting

Sorting

Assembling

Inspection

Pressing/ Finishing

Final Inspection

Packing

Dispatch

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This is the Basic Production Flowchart of a Manufacturing:

 Design or Sketch: Before making a control panels we must have to design or


sketch the appearance completely. It helps us at the further process to monitor the
manufacturing faults and process shortage.

 Pattern Design: Every piece of industrial enclosures is built upon a pattern. The
pattern is made by the standard sizes. We must have to make pattern to follow
while manufacturing a product. It saves time and increase the rate of accuracy of
making
 Sample Making: Before going for a bulk production; it’s a smart step to make a
complete sample of the desired control panels. After making the sample if the
production manager thinks that this obey; then the further bulk control panel
production is to be carried out by following the exact size and quality of that
sample.
 Production Pattern: After making the control panel sample that I have
mentioned in the previous process step; it’s wise to make a production sample that
will be hanged out in front of every labor that are recruited to make this products
eventually.
 Grading: grading is done in order to grade various sizes of products in separate
place so that it would be easier to inspection and maintain the export works at last.
 Marker Making: Marker making is the process to sketch on metal before
cutting it. Market is to be in standard size required by the buyers.

 Spreading: After making a market; we have to spread the whole metal over the
spreading table in order to put Marker and pattern over it.
 Cutting: After successfully spread the metal and putting all the marks and sketch
by the marker; this is the time to cut the sheet metal according to design.
 Shorting & Bundling: Some shorting task is done in order to list the same
number of parts in a separate place.

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 Assembling: Each of the parts assembled in order to make complete system


solutions.
 Inspection: In this step of control panel manufacturing process each of the
complete system solutions is to be checked and rechecked. If any fault is found;
then the whole process should be repeated.
 Pressing or Finishing: After manufacturing system software it is to be pressed
by the Compressed Machine in order to bring it in bale form for export.
 Packing: After making a bale of these control panel Packing is done!

4.1(c) QUALITY CONTROL (QC):

Quality Control is a most essential department of a manufacturing Industry. The main task
of the quality control section is to check the quality of the products during the
manufacturing process. Every products need to be pass the quality test. The Quality control
officers identify the quality of a running process and let the Production unit know what is
going on and where to improve

(B) PLANING DEPARTEMENT

Planning department is responsible for all planning activities related to the production and
the delivery of products. They prepare the loading plans for lines. panel details plans and
the entire production process from the receipt of the metal, the cutting plan, the quality,
time of loading, type of metal to be loaded that is the hourly out put the work in progress
in a line etc. are prepared by planning department.

(C) PRE PRODUCTION DEPARTEMENT:

The activities of this pre-production department start with receipts of orders when a
customer places an order it is passed on to the pre-production department for the pattern

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and the same pattern after the review of the sample approved. The customer if required
makes the necessary changing’s and confirms the orders. The order is then for the final
sampling and approval and that sample is known as proto.

Then the final pre-production sample is approved and the size set is been done. For all
these processes it has to have the approval from marketing and merchandising department.
The next process is pilot run process, since the TE Connectivity Industry pvt Ltd. After
this process the bulk production takes place.

D) CUTTING DEPARTMENTS:

The cutting function starts from the time of the receipt of the orders from the
marketing/merchandising department issues cut ticket and as per that grading, size set and
the bulk cutting is done.

The main operation starts with the receipt of the control panel from the department. It is
then goes for the process for cutting after the numbering is done and a panel inspection is
made to find the defects, the size, shape and notch, once this process is completed, the cut
material is sent through the manufacturing process.

E) MAINTENANCE MANAGEMENTS:

A maintenance manager typically is a plant engineer who reports to a plant or


manufacturing manager

Maintenance departments are usually split into two groups:

* Buildings and Grounds


* Equipment

MAINTENANCE ACTIVITIES:

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Repairs

1. Repair activities are reactive.

2. Breakdowns and malfunctions typically occur when equipment is in use.

3. Standby machines and parts can speed repairs.

Preventive Maintenance (PM)


 Regularly scheduled inspections are performed.
 PM activities are performed before equipment fails.
 PM is usually performed during idle periods.
F) FINISHING:

Finishing is a process of value addition to material.

G) STORES DEPARTMENT:

It is a place where material are received and stored. Material received will not be issued
immediately it will be held in stores and that is called inventory. The inventory held in bell
is for one and half months.

FUNCTIONS:

 Goods inwards
 Holding stores
 Scrap and surplus stores
 To receive raw materials and account for them.
 To receive the purchase requisitions.
 Checking inspection letters.
 Invoice must match with purchase order
 Made rejection and replacement.

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SCOPE OF STORES:

 Ready accessibility of major material permitting efficient services.


 Efficient space utilization & flexibility at arrangement.
 Reduced need for material handling.
 Minimization of material deterioritation and pilferage.

4.1(d) MARKETING DEPARTMENT:

Marketing is the human activity directed at satisfying needs and wants through an
exchange process of goods and services from the producer to consumer.

Marketing is so basic that cannot be considered be as a separate function. It is the whole


business seen from the point of view. Business success is not determined by the producer but
the consumer. Marketing is indeed an ancient art it has been practiced in one form or the
other since the days of Adam and Eve. Its emergence as a marketing discipline, however, is
of relatively recent origin. And with in relatively short period, it has gained a great deal of
respect and structure. In fact today most marketing thinkers and practitioners the world over.
Regard marketing as the most important of all marketing functions in any business.
Marketing is the economic process by which goods and services are exchanged between the
producer and the consumer and their values determined in terms of money prices.

According to Philip Kotler

“It is a social managerial process by which individual and groups obtain what they need
and want through creating, offering and exchanging products of values with others.”

Marketing department of TE Connectivity Industry pvt ltd. has played a vital role in
gaining back the company is prestige and market for its products. It’s also controls the
export department.

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OBJECTIVES OF THE MARKETING DEPARTMENT:

 Improvement in customer service.


 Capture large market share.
 Expanding profit margin.
 Price stabilization.
 Standardization and grading.

OVERSEAS NETWORK:

With the opening up of international markets, wider customer base and the ability of
company to provide factored control panel to its customers through its wholly owned
subsidiary TE Connectivity Industry pvt. Ltd., the trust of the products division on export
will continue. However, the margins on exports are under pressure due to fierce
competition in international market.

MARKET SHARE AND DISTRIDUTION:


Continued revamping and widening of distribution network helped the division maintain its
market share both at home and the neighboring countries.

CHANNEAL OF DISTRIBUTION:
1) Manufactures to direct whole sellers
2) Manufactures to dealers then to whole sellers
3) Manufactures supply the based on clients order basis also

RISK MANAGEMENT

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Business and Operational risk:


 Business concentration risk
A significant part of our revenue is earned from our customers in North America. Any
change in consumption pattern in these markets affected by political or economic events
specific to them could potentially affect our results. The Group is actively pursuing
opportunities in other geographies and evaluating alternative distribution networks in
existing markets.

 Manufacturing risk
A disruption at our manufacturing sites would significantly affect our production
capabilities consequently impacting product deliveries.The plants are designed to restrict
the effect of unseen disruption on the manufacturing facilities. Further, risk evaluation is
conducted and observations are implemented on a periodical basis

 Commodities risk
Our operating results may be adversely affected by increased costs, disruption in supply or
shortages of raw materials and other supplies. The Group continues to evaluate various
alternative sourcing options so as to address requirements optimally.

 Competition risk
Competition in the home textiles industry from producers in India, China and other
developing countries may adversely affect our performance. The Group maintains its
competitive advantage by continuous investments in portfolio of brands, product designing
and manufacturing capabilities and ensuring timely deliveries at competitive prices.

Financial risk:

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 Foreign exchange risk


The Group owns assets, incurs liabilities, earns revenues and pays expenses in currencies
other than the Indian Rupee. Additionally, consolidated financial statements are presented
in the Indian Rupee and hence financial statements are translated at exchange rates in effect
during or at the end of each reporting period. Therefore, fluctuations in the exchange rates
may have an adverse effect on our business results and financial position.
In order to control and limit risks arising from fluctuations in foreign exchange rates, the
Board of Directors through its Risk Management Committee (RMC) has established
Treasury Risk Management Policy (Policy). As per guidelines set by the Policy, a certain
portion of the anticipated net flow of receipts and payments of the parent Company is
hedged continuously during the year with maximumspecified duration. In addition,
contract based flows are fully hedged to protect the gross margin.

 Credit risk
Our commercial transactions subject the Group to credit risk principally consisting of trade
receivables.
Credit risks on account of trade receivables are minimized mainly due to cash sales and
factoring of receivables without recourse in case of large customers. For remaining trade
receivables, the credit risk is diversified over a large number of customers and
satisfactorily reflects the spread of sales.

 Liquidity risk
Changes in the debt and capital markets, including market disruptions and limited liquidity
could restrict the Company’s access to potential source of future liquidity and payment
commitments cannot be met as a result of insufficient liquidity. The aim of the financing
strategy is to maintain a well-balanced maturity profile of liabilities to minimize funding
risk.
The net cash provided by operating activities, supplemented as necessary with borrowings
available under our existing credit facilities and existing cash and equivalents and short-

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term investments, will provide sufficient resources to meet our current expected
obligations, working capital requirements, debt service and other cash needs over the next
year. CRISIL, the credit rating agency, has assigned the CRISIL BBB / Stable outlook for
long term borrowings and CRISIL A3 + for its short term borrowings.

 Interest rate risk


Interest expenses are sensitive to fluctuations in level of interest rates.
The Group has a balanced portfolio of fixed rate and floating rate loans thereby minimizing
impact on financial performance due to change in interest rates. In line with the Risk
Management Policy of the Company, Interest Rate Swaps are taken to ensure the
mitigation of interest rate movements.

4.1(e) FINANCE DEPARTEMENT

Finance is the life blood of any business and is concerned with proper utilization of cash by
manipulation in the use control of money. It is also concerned with the acquisition of the
funds and wide application of funds.

The financial statements are prepared based on the mandatory accounting standards issued
by Institute of Charted Accountants Association of India and relevant provisions of
Companies act 1956.

Fixed assets are stated at cost less accumulated depreciation/ straight line method
depreciation is used.

Raw materials, stores and packing materials are valued at weighted average cost.

OBJECTIVES:

 To protect financial interest of the company


 To help in achieving the business results
 To exercise the cost control and cost reduction techniques

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 To monitor the budget and budgetary


 To coordinate with other departments in order to achieve the company’s objective

MAJOR FINANCE FUNCTIONS:

Finance department is to perform these functions effectively.

 Monitoring the funds collections and payments


 Negotiating with the banks, financial institution and other suppliers of credit
 Funds requirement decision
 Evaluation of financial performance
 Financial and investment decision making
 Auditing
 To ensure flow of funds
 To keep the track of stock exchange

RESPONSIBILITIES OF FINANCE DEPARTMENT:

 Collection of accounts from all the sections and departments.


 Preparing the books of accounts of the company.
 Bill payment activities.
 Payment establishment.
 Costing and costing auditing.
 Preparation of financial statements on date.
 Internal audit.
 Help statutory authorities.

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AUDITING:

The company has an internal audit system that’s conducted in accordance with auditing
standards generally accepted in India. Audit system is commensurate with the size of the
company & Nature of businesses for the purchase of inventory, fixed assets and the sale of
goods. An audit includes examining on a test basis, evidence supporting the accounts
disclosures in his financial statements accounting principles used & significant estimates
made by the management.

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CHAPTER 5

SWOT ANALYSIS

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SWOT ANALYSIS OF THE COMPANY


A seen of the internal and external environment is an important part of the strategic
planning process. Environmental factor internal to the firm usually can be classified as the
strengths or weakness and those external to the firm can be classified as the opportunities
or threats. Such an analysis of the strategic environment is referred as SWOT analysis.

The SWOT analysis provides information that helpful in matching the firms’ resource and
capabilities to the competitive environment in which it operates. As such, it is an
instrumental in the strategy formulation and selection in and administration of the
company.

 S = Strengths

 W = Weakness

 O = Opportunities

 T = Threats

Strengths

 Access to comparable industries is possible.

 The industry has unique products.

 The industry shows a strong diversification.

 This is a global industry.

 Skilled workforce

 Existing distribution and sales networks

 high growth rate

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Weaknesses

 We see high investments in research and development. (53%, 47%)

 The industry still faces barriers. (44%, 14%)

 Competitive market

Opportunities

 -The industry faces a recovery. (35%, 25%)

 The industry shows a positive trend. (27%, 44%)

 New products and services are possible. (41%, 38%)

 New market trends can be seen. (29%, 13%)

 New trade agreements between countries are possible. (50%, 18%)

 new markets

 new products and services

 global markets

 venture capital

 growth rates and profitability

 income level is at a constant increase

Threats

 New products and technologies change demand. (40%, 46%)

 rising cost of raw materials

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CHAPTER 6

FINDINGS, SUGGESTIONS & CONCLUSIONS

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6.1 Findings

 The company having good relationship with vendors of raw material and clients.
 It was found that there are more number of unskilled laborers in the company.
 There is a lack of management application by the management employees.
 The company utilization of resources in a systematic way.
 Store department undertakes both storage of goods and purchases.
 The employees of the company are helpful and co-operative.
 Company using safety security policy.
 The company maintaining good environmental and quality standards with awards
for recognition.
 There is a high level of satisfaction among Clients for the services provided.
 There is no proper implementation of performance Appraisal technique in the
organization to evaluate the performance of the workers.
 Training programmers for every new joiner is given. Online training (it is regularly
given when there is change in orders, complaints and so on.)
 Skilled employees are sent outside the organization for seminars.
 Training is given to employees as per the international quality standard.

6.2 Suggestions

Following are certain suggestions which might be beneficial for both individual
and organization point of concern.

 The benefit of computerization should be wide spread to the entire department.


 More stress should be paid towards the training and development programmer in
order to meet requirements.
 Wage and salary administration should benefit the employees of the organization.
 Application of the latest policy with respect to performance appraisal of the
employee, So that they can get promotion as per their individual ability.

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 Safety measures have to be strictly enforced for the purpose of reducing the rate of
accidents.
 360 degree performance appraisal can be followed by the organization.
 Transportation facility should be provided to employees.
 Plant should be modernized and automatic machines should be installed.
 The company has to employee more number of qualified and skilled workers.

6.3 Conclusions

The effort in this study was to make a survey on the employees TE Connectivity. To find
out their opinion and identify how stress had various effects on the employees and
suggestion mechanism to reduce job stress.

From the overall study it was found that all the employees are stressed at their work place
and stress had various effects on employees like psychological, behavioral, organizational
and cognitive effects and even stress had considerable impact on their family. Most of the
employees also tried to overcome from it most of the employees agree that there is change
in their behavior in the form of sleeplessness, experience high heart beat and blood
pressure, frequent forgetness, poor in productivity an increase in accidents etc.

It can be thus conclude that the stress is become an inevitable part of employees life and
also they undergone various effects. It is necessary both for employees and organization by
adopting either individual strategy like time management, physical exercise, relaxation,
social support, open up to others etc. or organizational strategy like supportive
organizational climate, improved communication personal well-being etc.

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CHAPTER 7

ANNEXURE AND BIBLIOGRAPHY

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REFERENCE BOOKS

SL
NAME OF THE BOOK AUTHOR PUBLISHERS
NO

1. Human recourses Management Ashwathappa Kalyani publisher

2. Marketing Management Phillip kotlar Margam Publisher

3. Management Accounting B S Raman United Publisher

REFERENCES SITE
 www.teamtronix.in

MAGAZINES
 Annual Reports
 Magazines about the Company

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