Heidi 385.528.

5825
Petersen.heidi.ann@gmail.com

Petersen LinkedIn Profile

Skills
• Customer service – 4 months of customer
service work at DigiCert as well as two years of
working with parents and students at the
American Kindergarten
• Employee Training – I have trained coworkers to
excel at their work at DigiCert
• Coding – 2 years of coding in school in C# and
C++
• Communication – 2 English courses, 1 public
speaking course
• Hard worker – I work the swing shift (8am-
2am) while also maintaining full time status
at school as well as high grades
• High aptitude for learning – Taught myself
math. I struggled with it originally starting
with basic algebra, but by working for hours
every day I worked my way to Calculus in
which I’m enrolled this semester. I also
taught myself ASL and took first place in the
Utah Highschool ASL competition the same
year (2012) as well as the next year (2013)

Experience
SEP 2017 – PRESENT
Business Validation Specialist / DigiCert
I currently work in the cyber security field researching and ensuring that companies are registered by
their governments with valid locations as well as making sure they aren’t on any black lists or have fraud
history. I help provide real companies with SSL certificates as well as code signing. I work with clients
mainly in Japan with an emphasis in quality of service and customer service

MAY 2013 – APRIL 2015

Teacher / American Kindergarten
Located in Miyazaki Japan, I taught the English language to children under age 6 the English language
and helped develop their teaching curriculums with the school leaders

Education
CURRENTLY WORKING ON
Bachelor’s in Supply Computer Science / Utah Valley University
GPA: 3.91 : Computer Science with Computer Science Emphasis : Projected graduation December 2019.

MAY 2013
High School Diploma / Provo High School