KPI related to Blocks and Drops are basically represented in terms of percentage. e.g
Block % and Drop %
Block % = No of Blocked Calls * 100
Total Seizures
Drop % = No of Dropped Calls * 100
Total Assigned Calls
Mohsin Noor Alam –PDO
BLOCKS Demystified
There are several reasons for BLOCKED calls
BLOCKS
Traffic Other Blocks Set Up Failures Resource Blocks
Channel (SUF) Confirmation Failure (TCCF), 95%
TCCF Reasons SUF Reasons Resource Block Reasons
High Traffic Areas Hardware goes Faulty RF Power Blocks MOU tab from Voice Trending, NTAC ROP Analysis Voice Data Trending, CarrAssign tab from Voice trending, Alarm String from Netwatch Netwatch Live Voice Data Overall Erlang usage Speech Handler Failures Channel Element Blocks Cross Carrier TCCFs Alarm String from Netwatch Voice Data Trending, Voice trending, Voice data trending, ROP analysis from NTAC Netwatch Live Reveal TCCF Report T1 related Issues Walsh Code Blocks Poorly Defined Neighbor Lists NTAC ROP Analysis Netwatch Live FCI Tab, RFISS-HOMAX Packet Pipe Blocks Excessive Soft Handoff Zones Netwatch Live Secondary CE usage from Voice Data overall Lack of RF Coverage Major Functions of the Tools Reveal Distance Banding REVEAL Search Window Problem Distance Banding/Drive Equivalent Data GoTraf report from Reveal, User Distribution Mapping CEQFACE tab from Translation CFC distribution MS wise report IFHO report External Interference Cross Carrier TCCF Report RevAvgRSSI tab from Voice Data GoTraf Report/SW Optimization trending, FFER, RFER from HOFER PN ambiguity Report report NTAC Mobility Failover 2 CO PN interference RCV Log Filter/Recent Changes, Review RFISS report for PN confusion Reveal Data ROP filter for cell diagnostic Hardware goes into bad state Network Health Look up Alarm String Netwatch, NTAC ROP RSSI Rise Average Intermittent Hardware Problems Netwatch LIVE Alarm String Netwatch, NTAC ROP Same Day Hourly Network Monitor Faulty MS User Query Reveal Data
No of Blocks = TCCFs + SUFs + BP + BWC + BCE + BPP+ Other Blocks
Mohsin Noor Alam –PDO **RED-Possible Causes, BLUE-Possible Tools/Trends to diagnose the problem DROPS Demystified
There are two major reasons for DROPS
DROPS
Lost Calls,2/3th Call Shutdown,1/3th
LOST call Reasons CALL Shutdown Reasons
Poorly Defined Neighbor lists Semi Soft Handoffs FCI tab from Translation, RFISS-HOMAX Poorly Optimized Border Sectors High Traffic Areas HOFER Report, ROP analysis, MOU tab from Voice Trending, Voice Trending, CarrAssign tab from Voice trending, Voice CDHFL, CDHNL, CEQFACE Data Overall Erlang usage tabs in Translation Report, Poor Coverage Area Reveal IFHO report Reveal Distance Banding Defective Hardwares Island Mode Cell Alarm String from Netwatch, Map info Tool, Google Earth NTAC ROP Handoff cell is Blocking on all Carriers Backhaul Outages Netwatch Live, Voice Data Trending Alarm String from Netwatch Search Window Problems Pseudo Noise Conflict GoTraf report from Reveal, CEQFACE tab RFISS report for PN confusion from Translation report Reveal Data Pilot Polluted Areas Soft Handoffs Secondary CE usage from Voice Data HOFER Report, ROP analysis Major Function of the Tools overall External interference Netwatch RevAvgRSSI tab from Voice Data Alarm String Monitor trending, Alarm String FFER, RFER from HOFER SoCal/Nocal EVDO CO PN interference Detailed EVDO trends RFISS report for PN confusion SITE Map Views Reveal Data T1 occupancy Reports Hardware Outages/Intermittent Hardware RFISS/Falcon Problems Overall Site Database Alarm String from Netwatch, NTAC ROP Carrier Deployment Status Poorly Optimized New Cell Major Report Extractions Translation Report Auditing, PN conflict/Missing Trending Monitoring NBR/HOMAX reports Inadvertent Change of Translations Translation Parameter Dump Translation Report Auditing
No of DROP Calls = No of Lost Calls + No of Call Shutdowns
Mohsin Noor Alam –PDO **RED-Possible Causes, BLUE-Possible Tools/Trends to diagnose the problem
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