Dear sir/madam

I have been referred by one of your employees, Eunice Tihisa to apply for the position of
Partner Service Associate. I understand that your company is seeking a professional with a
proven track record of maintaining customer service quotas while consistently receiving
positive feedback. In the past four years I have worked in customer service in an agribusiness
loan company. My primary role included, placing orders and complaints, processing returns
and assisting clients with website navigation. Address customer service inquiries in a timely
and accurate fashion .Giving accurate and appropriate information to customers on options
for service and coverage, I developed effective relationships with all call center departments
through clear communication .Collected customer feedback and made changes to exceed
customer satisfaction

During my career I have demonstrated the ability to help and improve levels of customer
services. I was also able to maintain customer satisfaction and contributed to company
success. Proven ability to establish rapport with clients and exceed sales quotas. I am a
resourceful person who consistently meets and exceeds productivity goals. I have the
capacity to troubleshoot issues and resolve issues quickly. I can maintain a high level of
professionalism, patience and efficiency to minimize customer dissatisfaction and increase
customer loyalty. I am reliable and process driven, with strong time management and
prioritization abilities.

I believe my background and qualifications would make me a perfect fit for you organization.
My resume provides more details about my experience and accomplishments. I look forward
to the opportunity meet with you and discuss how my strength and positive mind can be an
asset to your team. Thank you for your time and consideration. Please feel free to contact me
via phone or email.

Sincerely

Melisa Kadzviti