Your Name

(999) 999 9999

youremail@dotcom
City, State

To Whom It May Concern:

I am a motivated and knowledgeable customer service representative with 5 years of industry experience
and a track record of high retention and satisfaction ratings. My ability to build a strong rapport with
customers, resolve problems quickly through active listening, and commitment to serving others
makes me a strong candidate for your organization. My schedule is flexible, and I am willing to go the
extra mile to be an asset to your organization.

As a customer service representative with previous company name I had the opportunity to expand my
communication and conflict resolution skills. During my tenure, I increased overall satisfaction ratings
by 10% in my department while maintaining a personal customer service rating of 98%. These achieve-
ments were noted by management and led to my promotion to customer service manager after one year
with previous company name.

I am looking forward to advancing in my career, and I appreciate you taking the time to consider my ap-
plication for a role as a job title in your organization. My commitment, drive, and past achievements have
prepared me well for this opportunity, and I would love to schedule a time in the next week to discuss my
plans to boost your customer engagement levels.

Sincerely,
Your Name