Professional Documents
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Discussion On Management Approach
Discussion On Management Approach
climate change and natural resource scarcity, our world is facing challenges that will
positioned to create innovative solutions to tackle these challenges. This is not just what
our business dictates, but it is also driven by our new purpose: To create a Globe of Good
Aligned with our purpose is the way we communicate our sustainability approach,
actions, and performance to our different stakeholders. Our Sustainability Report presents
sustainability focus areas: Care for the Environment, Care for our People, Positive Societal
Impact, and a Digital Nation. We also align our four focus areas with the United Nation’s
Quality Education
Climate Action
Life on Land
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Partnerships for the Goals
MATERIALITY
Prepared in accordance with the GRI Standard guidelines and the 2030 UN
identify material issues for reporting. Material issues and an update on the stakeholder map
Hong Kong. The Materiality Analysis and Stakeholder Engagement exercises were done
STAKEHOLDER ENGAGEMENT
and governance performances have been grouped into eight categories after a full
stakeholder engagement exercise in 2015. These groups are: customers, frontline vendor
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partner, service vendor partner, government, parent companies and affiliates, employees,
media, and disaster respondents. Stakeholder engagement takes many forms, and it can be
formal and informal. Rather than having one-off consultations around specific topics, we
prefer to take an integrated approach. This means that we have an ongoing dialogue about
our role in society, our products and services, our business performance, and other issues.
and engagement surveys, field visits, and product launches for customers;
Meetings, alignment, and operations review and audit for service vendor partners;
Vendor engagement survey and town halls for frontline vendor partners.
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WE AIM TO CREATE A WONDERFUL WORLD.
The best way we can do this is through innovation. We come up with relevant and
communications technology. To make these sustainable, we create shared value among our
through relevant and innovative solutions that harness the power of collaboration and
creating shared value among our employees, customers, and beneficiaries. As our business
POVERTY ALLEVIATION
employment opportunities within our value chain and enabling community-based business,
we hope to offer viable entrepreneurial opportunities and new possibilities for prosperity.
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Employment Facilitation (Technical-Vocational Opportunities)
LEARNING
We want to make learning wonderful for all—where everyone has access to quality
education and everyone has the potential to become a responsible digital citizen. That is
why we seek to advance 21st century learning and education technology in the country's
public schools.
the Filipino youth the impact of their online behavior. Through the different
workshops, students will learn cyber security and safety, online responsibility and
This program is Globe's answer to the need to push for adoption and application of
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EXCELLENCE IN PUBLIC SERVICE
enabling programs that support climate action to providing opportunities for youth
positive change.
Project 1 Phone
As part of Globe's continuing efforts to build the nation after Typhoon Yolanda and
those who are in emotional crisis. The 24/7 HOPELINE is managed by trained
professionals and can be contacted via (+63) 917-588-HOPE (4673) and 2919 (toll-
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Do a #GlobeofGood with HERO Foundation Inc.
HERO means Help, Educate, and Rear Orphans. In honor of the fallen heroes who
kept the country safe from war and terrorism, Globe customers can help ensure the
promoting mental health awareness in the Philippines. In its pursuit to provide a platform
for a 24/7 suicide prevention hotline, toll-free HOPELINE 2919 was built with Globe
Depression continues to be a leading cause of ill health and disability among many
countries around the world. Many people think that depression is not an illness but just a
negative feeling that one eventually snaps out of but in fact, it is one of the leading causes
of suicide.
Based on data from the DOH and the World Health Organization (WHO), more
than 300 million people are currently undergoing depression, up by more than 18 percent
from 2005 to 2015. In the Philippines, an estimated 3.3 million Filipinos are suffering from
depression. Only 1 out of 3 who suffer from depression will seek the help of a specialist
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With the creation of HOPELINE in 2012, over 14,000 calls have been received and
most of the calls were related to issues on depression, suicidal thoughts, and relationship
problems.
“Today, many people are still unaware of the causes of depression, anxiety, and
other serious mental health disorders. The illness is highly misunderstood and is further
exacerbated by the stigma attached to it. Hence, there is a need to better understand the
Filipinos who are under these circumstances. It is necessary to make them feel that they
are not alone in their fight; that there are people who care and are a willing to listen,”
“By powering the hotline, Globe makes the significant contribution of turning the
tide and raising awareness on mental health. This way, we are able to offer various
opportunities for people to seek help and support,” adds Yoly Crisanto, SVP for Globe
Corporate Communications.
partnership with the Natasha Goulbourn Foundation, College of St. Benilde (CSB), and the
National Center for Mental Health launched “Hope in 40 Seconds,” a video animation
competition among students and young adults aged 16-30 years old.
The competition aims to promote the importance of mental health among Filipinos
and boost awareness for HOPELINE 2919. “Hope in 40 Seconds” wishes to convey to
people undergoing depression and who may be exhibiting suicidal tendencies that they are
not alone, that there are others who actually care and are willing to listen.
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The Top 5 finalists of the “Hope in 40 Seconds” competition are “Hope in your
Hands,” by Nia Colinayo and Jade Velasquez; “Light Beyond Shadows” by Rex Lynnus
Sueno; “Out of Reach,” by Maria Marquiala and Ralph Reyes; “Hope^4” by Aleks
Elizabeth Dolor Isla; and “Black White Red,” by Ma. Isabella Parca.
An awarding ceremony is set to recognize the best three entries this April 2018 at
Globe Telecom gets its volunteerism programs in full swing to help various
Just recently, Globe turned over a total of 20 bikes made by a total of 80 volunteers
under its “Build-A-Bike” program. These bikes were donated to children in Marawi aged
three to six years old in order to uplift their spirits following the tragic events in the city
last year. Globe partnered with the Philippine Air Force and the Marawi Task Force to have
“We hope this initiative will bring joy once more to the displaced children of
Marawi. Globe is one with the nation in rebuilding the affected communities in Marawi,”
said Yoly Crisanto, Globe Senior Vice President for Corporate Communications.
helping rebuild the lives of the people in Marawi. The real work for this initiative has just
begun and we will continue to support rebuilding phase in line with our commitment to
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nation building,” Globe Senior Vice President for Corporate Communications Yoly
Crisanto said.
The bike donations were undertaken in partnership with the DeXT (Digital
employees and LGCM members volunteered their time and effort in putting together the
Globe also partnered with the Provincial Social Welfare and Development Office
of Lanao del Sur to help send gifts to around 70 kids in Marawi. These gifts consist of
various school supplies that include portfolio cases, notebooks, writing pads, pencil case,
pens, pencils, and crayons among others. Aside from the school supplies, the kids also
received a hygiene kit that came in a sling bag containing white T-shirts, face towels, bath
In collaboration with the Armed Forces of the Philippines (AFP) and the
free calls and text messages to prepaid customers to help Marawi residents and the soldiers
300 of its employees to volunteer for a meal packaging program that resulted to a total of
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GLOBE ORGANIZES CLEAN-UP ACTIVITY AFTER PANAGBENGA
FESTIVAL
[March 13, 2018]
After the Panagbenga Festival that drew 1.5 million visitors to Baguio in February,
Globe organized a clean-up activity to collect trash that were left in the city.
Volunteers from Globe, OnCue Media, and other partners got together for the
activity on March 4, the morning after Sponge Cola concert at Upper Session Road. The
rocking concert, attended by some 5,000 revellers, was part of the numerous
“We are known for our innovations in communications, but we are equally
ensuring that we minimize our carbon footprint and leave a place cleaner than we found
it,” says Yoly Crisanto, Globe Senior Vice President for Corporate Communications.
Since 2012, Globe has set up initiatives as part of its environmental sustainability
policy. It has launched programs on marine life protection, offshore clean-up training,
where volunteers collected trash after a major event participated in by over 60,000 local
and foreign tourists. In January of this year, volunteers also collected 28 trash bags after
3,500 people attended Love Dance, a party organized by Globe in Iloilo for the Dinagyang
Festival.
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Panagbenga is one of the Philippines’ most popular festivals featuring Baguio’s
flowers. Each year, for the whole month of February, locals and tourists pay tribute to the
Since the inception of the religious and cultural Dinagyang Festival in 1967, Iloilo
hosts an annual celebration that includes a fluvial procession, street dancing, the
Kasadyahan Cultural Parade, and the Dinagyang Ati Competition. According to estimates,
this year’s Dinagyang drew in at least 50,000 spectators who watched the competition
alone.
venues around the city, Globe led a clean-up activity to collect trash left after the party as
The clean-up was held the day after Love Dance, a party organized by Globe in
partnership with Headrush. Love Dance was attended by over 3,500 people who saw some
of Manila’s best DJs including Mars Miranda, Carlo Atendido, and Deltrastreet, among
others.
Volunteers from Globe and Headrush collected 28 bags worth of trash that were
through our events, but we are also committed to ensuring that the event venues we use are
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taken care of through clean up drives. We are also glad and thankful for the volunteers who
helped us gather more waste and clean the different areas," shared Yoly Crisanto, Globe
In the past, Globe has organized various environmental activities as part of its
initiatives on sustainability and responsible partying. Since 2012, Globe has launched
programs in Boracay on marine life protection, offshore clean-up training, support for
conservation efforts by local stakeholders, and raising environmental awareness among the
The importance and value of breast milk for newborn or sick babies can never be
understated. Stories have been written numerous times as to how babies’ lives have
depended much on the availability of breast milk while its scarcity brought dire
consequences.
As a research project undergraduate, Kevin Facun and his team were tasked to
Bulacan. One of these concerns involved health care, particularly in hospitals in his home
Facun said they visited neonatal units and saw how breast milk is considered a basic
necessity for babies for them to survive. “We heard lots of stories on the need for
breastmilk, especially for premature babies and it’s so hard to find trusted sources. What
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most people and mothers don’t know is that breast milk is very important for premature or
nationwide, but the lack of available breast milk is still prevalent, particularly in
government hospitals. He said that there are 11 milk banks nationwide and only four are
government owned. Private milk banks sell breast milk at P500 per bag, and a baby needs
at least 3 bags a day. “So you can imagine how hard it is, especially among mothers from
poor families. There’s really a huge demand but supply is limited. Couple this with lack of
awareness and education so we came up with an application to help for supply to cope with
the demand because we know that saving lives is of importance,” declares Facun.
Thus, Facun’s team came up with “MilkTrack,” a mobile application that will
facilitate the logistical and information dissemination concerns when it comes to sourcing
breast milk. Among its key features are information focused on storage of milk, proper
expression and others that aim to correct common misconceptions about breast milk, plus
a breastfeeding location tracker through Global Positioning System (GPS) that can zero in
Users can also use MilkTrack to sell, buy or donate milk or place an order as a
beneficiary, and have the milk delivered right at one’s doorstep. “We follow the guidelines
of the Philippine Human Milk Bank. Mother donors need to undergo a strict testing process
on HIV and Hepatitis B. We also track the medical records of donor applicants. We started
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MilkTrack received a big break when it was picked as one of the top five winners
of Globe Future Makers Program which seeks to influence and build a whole ecosystem of
social innovators. The program received 135 entries from individuals and startups from all
over the country who want to make a difference in society through the use of technology.
“We know that the award will take us to an even better place to help realize our
dream. With the magnificent partners at Globe, Ashoka, and Kickstart and their invaluable
mentoring, we are confident that we will realize that dream,” Facun said.
“We believe in the advocacy of Milktrack and what they want to achieve. Globe
wants to build a better world and espouse the creation of social innovators and game-
changers in order to create a brighter tomorrow especially for the next generation,” said
MilkTrack plans to put up its own facility instead of going to the nearest milk bank
to have the milk pasteurized. “Other than selling the product, we wanted a modern-day
bayanihan initiative because this concerns the lives of mothers and babies. Through
Facun figured its best to focus on his hometown first within 3 months but they are
already eyeing Metro Manila since it has the biggest and greatest demand. The Philippine
General Hospital alone, he said, needs at least 10 liters of breast milk per day.
Although MilkTrack primarily operates through its mobile app and website, Facun
said there are also plans to establish a direct partnership with hospitals and doctors, with
priority on Pediatrics and Obstetrics-Gynecology because they already have the network.
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REFERENCES
https://www.globe.com.ph/globebridgecom
http://newsroom.globe.com.ph/
http://www.globe.com.ph/
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