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Service in a intangible goods, which can be procured by a

vendor.

Sap Service known as External Service Configuration (ESM)

Its a well tested business process in SAP. ESM is a component of MM

module, It support the complete cycle with procurement as well as invoice
verification.

Service master contains the service number, description, characteristics etc.

This is also called master data in External Service Management. It play as
master data when you create a service entry sheet.

A service number is a unique number for each service entry sheet. It can be
maintain internally or externally.

T-code = ACNR

Configuration Path = SPRO-IMG-MM-External Services Management-

Service Master-Define Number Ranges

Maintain Number range and assign group as per your requirement. (little bit
same as material master number range)

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As we know, Account Category Reference is used for group together many

valuation class, so that we can use these valuation class for service master
under service category.

Valuation class is used to group together several material or service with

their same attributes. So that we don’t need to maintain G/L for every
service master.

T-code OMSK

Configuration path = SPRO-IMG-MM-Valuation and Account Assignment-

Account Determination-Account Determination Without Wizard-Define
Valuation Classes

Click on Account Category Reference

Give the ACR code ans description, and save your data.

Then click back and press on valuation class.

Here maintain valuation class and maintain the account category reference
(which you have created in previous screen).

Service category is a most important area for service master record.

Organizational status describe the attributes of service category, It specify

the organizational unit on where the service master will stored.

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T-code OMV2

Configuration Path = SPRO-IMG-MM-External Services Management-

Service Master-Define Organizational Status for Service Categories

Maintain Organizational status as per your requirement. This will be assign

to Service category. So Maintain these as per your requirement.

According to uses of service service category is maintain different.It has

control function and its define the attributes of services.

T-code OMV1

Configuration Path = SPRO-IMG-MM-External Services Management-Service

Master-Define Service Category

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Here you have to maintain the service category. Give the Service Category,
give the organization status(which is created previous step), tick the number
range uses(External number range uses or not). Give the access sequences
and description.

Maintain the Account Category Reference which you have created in Step
2.

Give the description and save your data.

Field selection is used for how the field are looking to you. It can set as
editable/ non-editable and hide. you can set the field selection as per your
business requirement.

There are two steps for field selection of service entry sheet.

1. Define Field Selection for Service Master (Individual Maintenance)

2. Define Field Selection for Service Master (List Entry)

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Here you can maintain field selection for individual service master record.

Maintain here as per your requirement.

Here you can maintain field selection for a large number of service master
record with list entry.

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Also maintain this portion as per your business requirement.

As we know system messages can maintain the message attributes as

Warning/Error.

Configuration Path = SPRO-IMG-MM-External Services Management-

Define Attributes of System Messages

You can set up the system message attributes here as per your business
process. You can more on clicking New Entries.

Message Contains E for Error, W for Warning, Blank for not populate.

In this step, you can maintain how your screen will be looking. You can
maintain here any field as suppress mode, optional entry mode, Mandatory
entry mode.

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Also this screen is depend on your business requirement. Maintain here and
save your data.

In this step you can maintain Source determination facility, default value of
unit of measure for service item level, material group for service, service
specification line number etc…..

There are two steps for that:

Client Level

Purchase Organization Level.

You maintain the configuration here for all purchase organizations.

Configuration path = SPRO-IMG-External Services Management-Source

Determination and Default Values-for Client

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Maintain Service specification, default material group, default unit of

measure and following data as per your requirement.

If you maintain here any default value, then this is apply for only certain
purchase organization which you have used.

Configuration path = SPRO-IMG-External Services Management-Source

Determination and Default Values-for Purchasing Organizations

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Maintain here your default data for service master.

Note : If you maintain default value here, it will be the first prior of service
master.

Save your data.

Service group is used for group together several service with their same
attributes.

Service material group is similar to material group.

T-code OMSF

Configuration Path = SPRO-IMG-Logistics – General-Material Master-

Settings for Key Fields-Define Material Groups

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Here maintain the service group (as material group)

Save your data.

Division is grouping several materials, products or services to determine the

sales area and business place.

T-code OVXB

Configuration Path = SPRO-IMG-Enterprise Structure-Definition-Logistics –

General-Define, copy, delete, check division-Define Division

Create you division and save your data.

Then You have to assign the division to plant and valuation area.

T-code OMJ7

Configuration Path = SPRO-IMG-Enterprise Structure-Assignment-Logistics

– General-Assign Business Area to Plant/Valuation Area and Division

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Choose the option and assign Division, then save your data.

The calculation formula in service master can be used to calculate the

quantity of variable-size items.

Suppose for hoarding, if you have rate per inch, then with this formula
service master will auto calculate the total quantity.

T-code ML89

Configuration Path = SPRO-IMG-MM-External Services Management-

Formulas for Quantity Determination-Define Formulas

Maintain the formula as per your business requirement.

Now we have to specify the variable definition for formula calculation in

service line.

T-code ML99

Configuration Path = SPRO-IMG-MM-External Services Management-

Formulas for Quantity Determination-Specify Names of Formula Variables

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Maintain the Formula Number, Variable, Base UoM and Description for each
variable.

Do as per your requirement for every variable.

Service Master configuration has been done.

Now we have to do and

and .

Continued to next Document. SAP Service Configurations In SAP MM –

Part 2

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