Possible Short Answer Questions for Exam 4

1. Define and explain the concept of span of control. How does span of control impact the
efficiency of an organization?
2. Identify and describe three common organizational structures.
3. What is the relationship between organizational structure and strategy? In your answer,
use the terms “mechanistic model” and “organic model”.
4. Work specialization, job satisfaction, and human diseconomies. Define these three terms.
Explain the relationship between these concepts.
5. Define organizational culture. Identify and explain three functions of organizational culture.
6. Organizational culture can sometimes be a liability. Identity and explain three negative
factors about organizational culture. For one factor, give a specific example.
7. Define and explain the following: (a) dominant culture, (b) sub-culture, and (c) counter-
culture? How can all three exist within an organization?
8. How do organizations create and sustain organizational culture?
9. Identify and explain three sources / forces for change. Give a specific current example for
one.
10. Identify and explain three tactics to help overcome resistance to change.
11. What is a paradox? Give an example. Explain the difference between exploration and
exploitation.
12. What is an organizational stressor? Give an example. What are the three types of
consequences of experiencing stress at work?
13. Experiencing stress can sometimes results in positive outcomes. Explain. Be sure to use
specific terminology in your answer.