Professional Documents
Culture Documents
SEMESTER – VI
2017 – 2018 (EVEN)
SREE SASTHA
INSTITUTE OF ENGINEERING AND TECHNOLOGY
CHEMBARAMBAKKAM – 600123
CERTIFICATE
4
person. Formal conversations are often held in a professional setting - with a doctor, lawyer,
banker, clergyman, builder, etc. as opposed to informal conversations with family & friends. I
think it's the situation or setting that makes it formal - for example, if you go to your lawyer‘s
office to discuss making your Will, that's formal; if you meet him in the pub that evening & chat
to him about the latest football scores, that's informal.
Informal is used when talking to friends only! A casual form of information sharing typically
used in personal conversations with friends or family members. Within a business environment,
informal communication is sometimes called the grapevine and might be observed occurring in
conversations, electronic mails, text messages and phone calls between socializing employees.
Formal Conversation
Nice meeting
Hey. Hi. Hey. Hi.
Ann, this is Hi Jim. Nice you.
Jim. He‘s in
to meet you.
How are ya? I‘m good. All my class. Take it easy. You too.
right.
How are
Pretty good. I‘m Dave. Take care.
things? Hi. My Nice to meet
name‘s John.
How‘s it goin? OK. Not bad. you. I‘m off. OK, bye.
I‘m doin
How ya doin? I gotta go.
good.
Here is a handy chart that shows you what types of English (formal, informal or ―in
between‖) you can get from different sources of input:
Module:
Date:
GROUP DISCUSSION
What is a GD?
GD or group discussion is generally used when a large number of candidates appear for a test
and around 50 to 60 % of them need to be filtered out of the process. Candidates are made to sit
in a comfortable arrangement and then made to discuss a topic. The topics may vary from
current, to abstract to general and even technical depending upon the level of the exam.
Examiners observe the students in the course of discussion and rate them for selection or
rejection depending upon the contribution made by the candidates during the discussion. The
duration for which a group discussion is allowed varies from a mere 5 minutes to around 40
minutes.
Types of GDs
A discussion is a discussion is a discussion, how can it have types? Well I have tried to
categorize GDs with the intention of helping students organize the information pertaining to the
variety of topics on which a discussion takes place.
First and foremost there are general topics eg - ―Management is only for men‖, or
―Engineers are better managers‖, or ―Exams must be banned‖ or ―It does matter‖ etc..
These are topics which have been around for a while and most of the students already have
an opinion on these issues.
Then there are abstract and ―arbit‖ topics eg- ―walk and talk or walk the talk‖, ―pink pajamas
on the red fort‖, and ―geography is history‖ etc. These are topics on which most of the students
find difficult to handle, but, with some preparation, are in fact the easiest to handle.
And finally there are current topics eg – ―Global warming is heating up the intercontinental
relations‖, ―Good Bye – Recession‖, ―Are we ready for commonwealth games?‖ etc. These
are issues that are currently being debated and discussed on the print as well as the electronic
media.
What is being assessed in a GD?
Leadership Skills – Most of the group discussions nowadays are leaderless discussions. And
unless specified otherwise, candidates are allowed to speak in a random order just like a
normal conversation. But, someone with a potential for leadership shows the potential for
leadership naturally. Look around for someone with a flair for leadership and you will see
these traits almost instantly. I think the examiners look for the following when they look at the
leadership potential of any candidate-
1. Clarity of thought
2. Ability to withstand criticism
3. Confidence
4. Ability to give direction to a GD
5. Problem solving
6. Knowledge of the subject
7. Ability to persuade
8. Ability to initiate a GD
Interpersonal skills – The term interpersonal skill refers to an individual‘s ability to interact
effectively within a group. Interpersonal skills are all about working with other people. Quite
often interpersonal skills are assumed to be equal to communication skills. This is more so
because of the importance of communication in developing interpersonal skills. Interpersonal
skills however are much more than mere communication. They include being able to support and
encourage others, being able to give and receive constructive criticism as well as being able to
negotiate. These also include the ability to listen to and to value other‘s opinions, and the ability
to convey your points to a group. The examiner would look for the following when considering
the interpersonal skills of an individual –
Then...
Capture your listeners’ attention: Begin with a question, a funny story, a startling
comment, or anything that will make them think.
State your purpose; for example:
‗I‘m going to talk about...‘
‗This morning I want to explain…‘
Present an outline of your talk; for example:
‗I will concentrate on the following points: First of
all…Then… This will lead to… And finally…‘
The Body
The Conclusion
It is very important to leave your audience with a clear summary of everything you
have covered.
It is also important not to let the talk just fizzle out. Make it obvious that you
have reached the end of the presentation.
Summarise the main points again, using phrases like:
‗To sum up...‘
‗So, in conclusion...‘
‗OK, to recap the main points…‘
Restate the purpose of your talk, and say that you have achieved your aim:
‗I think you can now see that...‘
‗My intention was ..., and it should now be clear that ...‘
Thank the audience, and invite questions:
‗Thank you. Are there any questions?‘
If you read out your presentation as if it were an essay, your audience will probably
understand very little and will lose concentration quickly.
So use notes, cue cards or overheads as prompts, and speak to the audience. Include everyone by
looking at them and maintaining eye-contact (but don't stare or glare at people).
Keep it simple. The aim is to communicate, not to show off your vocabulary.
Emphasise the key points—and make sure people realise which are the key
points. Repeat them using different phrasing.
Check the pronunciation of difficult, unusual, or foreign words beforehand.
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Section I : Listening Comprehension
Part 1: Gap filling (This part carries 5 Marks)
Instruction: Listen to the passage and type the correct word in the blanks.
Click play button to listen the Audio.
Q 1. Filmmaking began when Joseph Nicéphore invented . Since that time, it has been possible to take a physical image of
something. Filmmaking really started when the Thaumatrope was invented. After that, made different devices.
Phenakistoscopes, Zootropes, Zoetropes, and Kinetoscopes were made. Then, a great was conducted. Mr. E.
Muybridge created a sort of flip book by setting up a row of cameras and then having an animal walk across the . Then he
programed every one of the cameras to go off one after the other. The animal was photographed in every single position so that people
could study the animal's movements. Later, Mr. Muybridge's were displayed in the University of Pennsylvania. Once film
projectors were invented, a lot of people could study things such as a jaguar , an ostrich walking or a horse . These
things were new to them. Nobody had seen these things before. Soon, scientists invented a way to record their using a single
camera. They no longer had to take a lot of pictures using a row of cameras. The video had been born.
Correct Answer :
photography~scientists~Praxinoscopes~experiment~background~pictures~pouncing~trotting~movements~camera
Your Answer :
photography~sceintist~pragzinotropes~experiment~background~pictures~bouncing~throting~movements~camera Status :
Wrong Marks : 3
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Section I - Listening Comprehension: Multiple Choice (This part carries 5 Marks)
Instruction: Listen to the passage and answer the question/s by clicking on the appropriate option.
NOTE: Audio can be replayed twice.
Click play button to listen the Audio.
Material advancement
Cultural advancement
Development of science
The law
His cunningness
Correct Answer : 2 Your Answer : 2 Status : Correct Marks : 0.5
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Right
Might
Spiritualism
Money
Q 5. The essential condition for the promotion of higher activities of life is:
Economic freedom
Safety
State support
Q 6. What according to the author, is the second merit of the present civilization?
Space research
Q 7. What according to the author has the freedom from the fear of pain led to?
Better health
Devotion to duty
Abundant leisure
The present civilization is more wide spread in the sense that large number of people are civilized now than ever before
Previous civilizations were confined to a very limited area while barbarians were far larger in number
Q 11. The most appropriate title to the above passage may be:
READING COMPREHENSION
Conflict had existed between Spain and England since the 1570s. England wanted a share of the wealth that Spain had been taking from the
lands it had claimed in the Americas.
Elizabeth I, Queen of England, encouraged her staunch admiral of the navy, Sir Francis Drake, to raid Spanish ships and towns. Though these
raids were on a small scale, Drake achieved dramatic success, adding gold and silver to England's treasury and diminishing Spain's
supremacy.
Religious differences also caused conflict between the two countries. Whereas Spain was Roman Catholic, most of England had become
Protestant. King Philip II of Spain wanted to claim the throne and make England a Catholic country again. To satisfy his ambition and also to
retaliate against England's theft of his gold and silver, King Philip began to build his fleet of warships, the Spanish Armada, in January 1586.
Philip intended his fleet to be indestructible. In addition to building new warships, he marshalled 130 sailing vessels of all types and recruited
more than 19,000 robust soldiers and 8,000 sailors. Although some of his ships lacked guns and others lacked ammunition, Philip was
convinced that his Armada could withstand any battle with England.
The martial Armada set sail from Lisbon, Portugal, on May 9, 1588, but bad weather forced it back to port. The voyage resumed on July 22
after the weather became more stable.
The Spanish fleet met the smaller, faster, and more manoeuvrable English ships in battle off the coast of Plymouth, England, first on July 31
and again on August 2. The two battles left Spain vulnerable, having lost several ships and with its ammunition depleted. On August 7, while
the Armada lay at anchor on the French side of the Strait of Dover, England sent eight burning ships into the midst of the Spanish fleet to set it
on fire. Blocked on one side, the Spanish ships could only drift away, their crews in panic and disorder. Before the Armada could regroup, the
English attacked again on August 8.
Although the Spaniards made a valiant effort to fight back, the fleet suffered extensive damage. During the eight hours of battle, the Armada
drifted perilously close to the rocky coastline. At the moment when it seemed that the Spanish ships would be driven onto the English shore,
the wind shifted, and the Armada drifted out into the North Sea. The Spaniards recognized the superiority of the English fleet and returned
home, defeated.
Q 13. Sir Francis Drake added wealth to the treasury and diminished Spain's _________.
unlimited power
unrestricted growth
territory
treaties
warlike
strong
accomplished
timid
complete
warlike
independent
isolated
open to change
triumphant
open to attack
defeated
closed off
damaged
alone
circled
Marie was born in 1867 in Warsaw, Poland, where her father was a professor of physics. At an early age, she displayed a brilliant mind and a
blithe personality. Her great exuberance for learning prompted her to continue with her studies after high school. She became disgruntled,
however, when she learned that the university in Warsaw was closed to women. Determined to receive a higher education, she defiantly left
Poland and in 1891 entered the Sorbonne, a French university, where she earned her master's degree and doctorate in physics.
Marie was fortunate to have studied at the Sorbonne with some of the greatest scientists of her day, one of whom was Pierre Curie. Marie and
Pierre were married in 1895 and spent many productive years working together in the physics laboratory. A short time after they discovered
radium, Pierre was killed by a horse-drawn wagon in 1906. Marie was stunned by this horrible misfortune and endured heart-breaking
anguish. Despondently she recalled their close relationship and the joy that they had shared in scientific research. The fact that she had two
young daughters to raise by herself greatly increased her distress.
Curie's feeling of desolation finally began to fade when she was asked to succeed her husband as a physics professor at the Sorbonne. She was
the first woman to be given a professorship at the world-famous university. In 1911 she received the Nobel Prize in chemistry for isolating
radium. Although Marie Curie eventually suffered a fatal illness from her long exposure to radium, she never became disillusioned about her
work. Regardless of the consequences, she had dedicated herself to science and to revealing the mysteries of the physical world.
Q 18. The Curies' _________ collaboration helped to unlock the secrets of the atom.
friendly
competitive
courteous
industrious
strong
lighthearted
humorous
strange
Q 20. When she learned that she could not attend the university in Warsaw, she felt _________.
hopeless
annoyed
depressed
worried
Q 21. Marie _________ by leaving Poland and traveling to France to enter the Sorbonne.
challenged authority
showed intelligence
behaved
was distressed
Dejectedly
Worried
Tearfully
Happily
Dinesh burnt midnight oil in order that he might complete the task well before time.
What India needs today are more scientists, technicians and planners.
In the end the customer complained that someone hadn't been ruder to him.
In the end the customer complained that someone hadn't been more rude to him.
To
The Human Resource Manager,
Hyundai Auto Limited,
Nandanam,
Chennai -85.
Sir,
SUB: Application for the post of Senior Production Engineer
REF: The Hindu dated ________
In response to your advertisement in “The Hindu” dated ______ for the post
of Senior Production Engineer and I wish to apply for the post, keeping in view
my experience and qualifications.
I felt that my experience would be found suitable for the above post and my
application may be kindly considered.
Thanking you
Your’s truly
sign
(NAME)
RESUME
N.Deenadayalan,
No.2,Srimushnam,cuddalore, 8056886008
608703. deenadayalanvemal@gmail.com
Objective:
To achieve the highest standards in my work through innovation and
dedication and simultaneously contribute to the growth and success of the
organization.
Profile:
A highly motivated Mechanical Engineer with dedication and application of
innovative ideas.
Played key roles in Lucas-TVS and in the present company and guided to
achieve top positions in the industry.
Work Experience
Company Designation Form To Acheivements
Lucas-TVS Junior June 2012 May 2015 Increased Production
Padi, Chennai Production by 12%
Engineer
Ashok Senior June 2015 Till date Reduced wastage
Leyland,Chennai Production during production by
Engineer 58%
Educational Qualifications:
Degree/Branch University/Board Year of Passing Percentage/Grade
M.E. Electrical Anna University, 2015 8.58 CGPA
and Electronics Chennai
Engineering
B.E. Electrical and Anna University, 2013 7.96 CGPA
Electronics Chennai
Engineering
HSC State Board 2009 82%
SSLC State Board 2007 89%
Internships/Implant Trainings:
Underwent implant training in Ford Motors India LTD for one month
Attended summer internship program in TATA Motors for two months
Attended implant training in BENZ India, Mumbai for 20 days
Projects:
Did a mini project in solar powered trusting vehicles
Completed a full length in four wheeler engine designs with financial and
patent support from Lucas -TVS,Chennai.
Technical Skills:
CADD/CAM
MAT LAB
Personal details:
Father’s Name :V.Narayanan
Date Of Birth :29.11.1997
Gender :Male
Nationality :Indian
Marital status :Tamilnadu
Reference:
Mrs.D.Lakshmi,
HOD-Dept. of Electrical and Electronics Engineering,
SSIET,Chennai,
Lakshmi12@gmail.com
Er.T.Jaykumar,
Manaing Director,
Thangam Industries,
Chennai.
Jk@thangam.com
Declaration:
I hereby declare that all the information’s stated above are true to the
best of my knowledge and belief.
Date:
Place:
(sign)
NAME
Module:
Date:
WRITING MEMO
What is a memo?
A memo is:
a hard-copy (sent on paper) document
used for communicating inside an organisation
usually short
contains To, From, Date, Subject Headings and Message sections
does not need to be signed, but sometimes has the sender's name at the bottom to be
more friendly, or the sender's full name to be more formal. If in doubt, follow your
company style.
How to write a memo
Memos should have the following sections and content:
1. 'To' section containing the name of the receiver. For informal memos, the receiver's given
name; e.g. 'To: Andy' is enough. For more formal memos, use the receiver's full name. If the
receiver is in another department, use the full name and the department name. It is usually
not necessary to use Mr., Mrs., Miss or Ms unless the memo is very formal.
2. 'From' section containing the name of the sender. For informal memos, the sender's other
name; e.g. 'From: Bill' is enough. For more formal memos, use the sender's full name. If the
receiver is in another department, use the full name and the department name. It is usually
not necessary to use Mr., Mrs., Miss or Ms unless the memo is very formal.
3. 'Date' section. To avoid confusion between the British and American date systems, write
the month as a word or an abbreviation; e.g. 'January' or 'Jan'.
4. Subject Heading.
5. The message.
Unless the memo is a brief note, a well-organised memo message should contain
the following sections:
a. Situation - an Introduction or the purpose of the memo
b. Problem (optional) - for example: "Since the move to the new office in Kowloon
Bay, staff have difficulty in finding a nearby place to buy lunch."
c. Solution (optional) - for example: "Providing a microwave oven in the pantry
would enable staff to bring in their own lunchboxes and reheat their food."
d. Action - this may be the same as the solution, or be the part of the solution that
the receiver needs to carry out; e.g. "we would appreciate it if you could
authorise up to $3,000"
e. Politeness - to avoid the receiver refusing to take the action you want, it is
important to end with a polite expression; e.g. "Once again, thank you for
your support.", or more informally "Thanks".
6. Signature
This is optional. See above.
WRITING MEMO
Date: 17-8-2015
To
Mr. Alex
Designation:. Senior Engineer
Mr. Alex
It is reported against you that on 16th of August 2015 at 11 am you were found to be smoking
in the office premises. As per the company norms, we follow No smoking policy which is not
adhered by you intentionally. No employee or visitor is allowed to smoke in any work area
whether it is private cabins, conference rooms or the toilets.
You are working with the company from last 5 years and it has been two years when the
company enforced No Smoking policy in the office premises. Being in the company from such a
long time, you are well acquainted with the company‘s rules and policies. There is no reason that
can justify your act. Moreover it is not the first time that you are caught violating the No
Smoking Policy. It is third time in six months that the management has received a complaint
against you. You are setting a bad example for the junior staff and the new employees. It is
affecting the work culture negatively. A bad example can spoil the entire staff.
Seeing the severity of the matter, the management has decided to suspend you for a time period
of 15 days. You are further advised in your own interest to be cautious and not to repeat such
an act in future.
Authorized Signatory
Module:
Date:
REPORT WRITING
From
N.Deenadayalan
The Class Representative,
III-year, Electrical and Electronics Engineering,
SSIET,
Chembarambakkam-600123
To
The Head of the Department,
Department of Electrical and Electronics Engineering,
SSIET,
Chembarambakkam-600123
Respected Sir,
Our class mates with two faculty members went for a one day industrial visit to
INFOSYS, Chennai on 17th September 2011. As planned earlier, everybody assembled at the
department at 8.45am.After confirming that all the 50 members have come, we took college bus
and left the college and reached company by 9.45am. The company infra structure was quite
astonishing, the hierarchy of the company organization was also observed.
A team comprising of H.R, a project manager and two developers received us. First we
were taken to the conference hall where a brief presentation on the visit was given. Next we were
taken to all departments with the instruction that we were not supposed to disturb the work of the
any the staff there. We also gained knowledge about the programming concepts, we learnt how
to work with the programs to get solutions in a creative manner.
The visit came to an end at 3pm with refreshment at the cafeteria. We left the premises at
4pm. On the whole the visit was very useful. We hearty thank our HOD for giving this useful
opportunity to rebuild ourselves.
Thanking you,
Yours faithfully,
(Sign)
The Basics
Both IELTS and TOEFL are designed to test your proficiency with the English language,
especially your ability to communicate effectively in a classroom setting and fit into a
predominantly English-speaking culture. Consequently, while SAT/GRE/GMAT test your verbal
ability, including reading comprehension, vocabulary, etc. IELTS and TOEFL only test how
comfortable you are with the English language. That doesn‘t mean these tests are a cakewalk, but
you won‘t be stretched nearly as thin as with the SAT, GRET or GMAT.
IELTS or TOEFL is usually a requirement for students from countries where English is not the
primary language. In some countries, taking either of these tests may also be required for
obtaining a visa. At the same time, high scores in the standardized tests – SAT/GRE – or a
English-heavy course curriculum at the high-school or Bachelor‘s degree level (for students
applying for Master‘s and PhD‘s abroad) may exempt you from these requirements, though this
is the exception, not the norm. In 90% cases, you will be required to take either the IELTS or
TOEFL.
Acceptance
IELTS is mostly a British test. Hence, it is more readily accepted in universities within the
commonwealth. This includes colleges in Britain, New Zealand, Canada and Australia. Many
American universities accept the IELTS as well.
TOEFL was initially developed at the Center for Applied Linguistics at Stanford University. As
such, it has very wide acceptance in US universities. Almost every American college will accept
the IELTS, though that can‘t be said for the IELTS.
As a student, you can should consult the testing requirements of your target universities. Broadly
speaking, if you‘re applying for colleges in the British Commonwealth, go with IELTS.
Otherwise, take TOEFL. It isn‘t uncommon for colleges to accept either scores, regardless of
what testing requirements state.
Availability
Because TOEFL is an older test than IELTS, and because more students apply for universities in
US than Australia or Britain, TOEFL boasts a higher number of test centers as well: 4,500
centers spread across 165 countries.
IELTS, on the other hand, has only 900 centers globally, though this shouldn‘t be an issue as
they have a center in pretty much every major international city.
Both IELTS and TOEFL are offered 48 times per year.
Types
TOEFL offers just one type of test – the TOEFL iBT (Internet-based Test). Some centers also
offer the Paper-based Test (PBT) which is just a paper version of the iBT.
IELTS offers two types of tests:
Academic: This test is used for meeting the admission requirements of universities. It is
harder, with the tests concerned primarily with performance in an academic setting.
General: This is a general purpose test used to meet visa requirements when immigrating
to a country. It is easier with most questions concerned with performance in a real world,
social setting.
The IELTS test taker split is almost equally divided into 50% academic, and 50% general test
takers.
Cost
Testing fee for both TOEFL and IELTS varies between $150-$250 depending on your location
and test type.
Scoring
The TOEFL is scored out of 120 points. IELTS scores are based on a 9 point scale with half-
point increments. Since the TOEFL is scored on a wider point range, some students feel it to be
fairer than IELTS, where a few mistakes might degrade your score by a point or two.
Speaking
The IELTS speaking section is actually a one-on-one interview. Question topics can range from
the academic (―talk about the theory of evolution for a minute‖), to the mundane (―what is
your favorite hobby and why?‖).
The TOEFL speaking section involves speaking into a microphone. Most questions will be
academic in nature. You will also be asked to listen to a lecture or academic discussion and voice
your thoughts on the same (such questions are called ‗integrated tasks‘ on the TOEFL).
If you‘re more comfortable speaking into a mic than sitting across an interviewer, you‘ll find the
TOEFL Speaking section way easier.
Closing Words
The differences between TOEFL and IELTS are few but not inconsequential. Depending on
where you want to study – US or UK/Australia – you may choose either one of them. They cost
roughly the same, have the same duration (approx. 3 hours) and validity (2 years), and are
offered nearly year round.
Module:
Date:
The candidates successfully qualifying all the three stages will be short listed at
the following posts:
Indian Administrative Service
Indian Foreign Service
Indian Police Service
Indian P & T Accounts & Finance Service, Group 'A'
Indian Audit and Accounts Service, Group 'A'
Indian Revenue Service (Customs and Central Excise), Group 'A'
Indian Defence Accounts Service, Group 'A'
Indian Revenue Service (I.T.), Group 'A'
Indian OrdnanceFactories Service, Group 'A' (Assistant Works Manager,
Administration)
Indian Postal Service, Group 'A'
Indian Civil Accounts Service, Group 'A'
Indian Railway Traffic Service, Group 'A'
Indian Railway Accounts Service, Group 'A'
Indian Railway Personnel Service, Group 'A'
Post of Assistant Security Commissioner in Railway Protection Force, Group
'A' Indian Defence Estates Service, Group 'A'
Indian Information Service (Junior Grade), Group 'A'.
Indian Trade Service, Group 'A' (Gr. III)
Indian Corporate Law Service, Group "A"
Armed Forces Headquarters Civil Service, Group 'B' (Section Officer's Grade)
Delhi, Andaman & Nicobar Islands, Lakshadweep, Daman & Diu and Dadra & Nagar
Haveli Civil Service, Group 'B'
Pondicherry Civil Service, Group 'B'
2014 QUESTION PAPER – CIVIL SERVICES – VERBAL ABILITY
Module:
Date:
INTERVIEW SKILLS
Types of interviews
Interview preparation steps and tips
Stages of an interview
Developing effective answers
Types of Interviews
1. Structured / non-structured
2. One-on-one / panel / group
3. Responsive / reactive (stress interview)
4. Phone (pre-screening)
5. Informational
6. Traditional / Behavioural
Pre-interview Preparation
Documents
Copy of resume for each interviewer +1
Pen & paper
Interview Agenda - your questions – remember it‘s a two way street to see if you fit
into their organization AND if you feel comfortable there)
Copy of job posting
References
Portfolio (optional depending on career)
Professional Attire
A day or two before the interview:
Try on your intended outfit (fit)
Check for stains, rips, missing button, creases, etc.
Coordinate accessories (tie, belt, socks, shoes, jewelry, etc. )
Set aside in a ―safe‖ spot
Dress one step above
Preparation Tips
Be prepared to discuss negative experiences (choosing those that turned out well or you
made the best of the situation and what you learned from it)
There are no right or wrong answers - just give enough details to allow the interviewer to
accurately assess your past accomplishments
Keep a record of your achievements, use them to come up with great STAR examples
for the next time you go for an interview
First Impressions
Studies show that an interviewer forms judgments within four minutes of meeting
you Much of the impact you create in an interview is based on your visual and
nonverbal presentation
Non-verbal Communication
Non-verbal communication is composed of appearance, posture and body language.
Appearance:
Personal hygiene and clothing
Posture:
Attentive listening position
Avoid slouching or sitting on edge
Make comfortable (slight)
adjustments Avoid crossing your legs
Allow for a personal space of about 36 inches
Body Language
Body language includes:
Hands
Handshake
Eye contact
Facial signals and head movements
Your Hands
Hand movements can liven up an interview, but should be used in moderation, and below
eye level
Avoid crossing your arms
Avoid unconscious hand movements (biting nails, picking at nails, adjusting tie,
wringing hands, rubbing the back of your neck, hands in pockets, clicking a pen, etc.)
The Handshake
Comfortably firm; 2 - 3 shakes
Use only 1 hand and put it all the way into the interviewer‘s hand, with palm up
Be aware of possible perspiration
If you don‘t feel comfortable shaking hands for cultural/religious reasons, you
can ‗gesture‘ a greeting
Your Eyes
Eye contact is essential and an excellent way of conveying your interest in the job
By looking directly at the interviewer you are giving them a sign of
trust Allow for eye movement to avoid staring
Avoid looking away, down, or over your glasses when answering questions
Panel interview: focus on the person who posed the questions, and ‗sweep‘ the others
Post-Interview
Reflect on interview – note unexpected questions or answers that need polishing
Send a Thank You email / card (within 24 hours)
Follow up (clarify during interview)
Prepare for a second interview
Continue your job search