De Leon, Juvycel M.

#68 1st Floor, Grey Bldg.

Hamad Mubarak Street, Salmiya, Kuwait
Phone no: +965-90038868
Email: juvycel.deleon@yahoo.com

OBJECTIVES: To apply the knowledge and experienced I gained that would further enhance
my skills in the field of Hospitality Industry and can contribute significantly to the
company’s growth and productivity.

JOB DESCRIPTION:
 In-charge on the overall operation of the store as well as the staff/employee in the absence of the Store
Manager
 Ensure guests are always welcomed in a warm and friendly manner to establish and maintain good
customer relations.
 Assist in managing appropriate inventory and control cost of goods.
 Jointly complete daily/ weekly/ monthly sales report.
 Ensure cash handling and till point procedure is handled with accuracy and as per company policy.
 Determine/ recommend the types of food and beverage quantity o be ordered.
 Monitor and appraise the quality of food produce and resolve problem areas.
 Maintain high standards quality, presentation and cleanliness through the restaurant.
 Facilitate and monitor the correct quality of food and service to customers at all times.
 Ensure implementation of health and safety, food hygiene and local legislation at all times of operation.
 Continuously assist the operation at all times.
 Ensure restaurant is properly set up and ready prior to the opening.
 Confident enough to face and handle customer complaint.
 Assist in training, developing and monitoring all staff to ensure consistent demonstration of required
customer service standards.
 Assist the Restaurant Manager in implementing special promotions and events.
EDUCATION:

Tertiary: Bachelor of Science in Hotel and Restaurant Management

Polytechnic University of the Philippines
Sta. Mesa, Manila
2004 – 2008

Secondary: San Miguel National High School

San Juan, San Miguel, Bulacan
1999 - 2003

Elementary: San Miguel Elementary School

Poblacion, San Miguel, Bulacan
1993 - 1999

PERSONAL DATA:

Birthday: October 15, 1986

Birthplace: San Miguel, Bulacan
Marital Status: Married
Religion: Roman Catholic
Language: English, Tagalog, Arabic
Skills : Basic Cooking, Table Skirting, Flair tending,
Computer Literate (MS Office)
Passport number: EB1903975
Civil I.D number : 286101505637

TRAININGS:
Hotel Practicum (400 hours) - Reservation Department
Dusit Hotel Nikko – Ayala Center, Makati City - Dusit Club
January 21- March 16, 2008 - Basix Restaurant

Front Office Hands-On (50 hours) - Front desk Staff

Hasmin Hostel, Sta. Mesa, Manila
Polytechnic University of the Philippines
January – March, 2007

CoffeShop Hands – On Operation - Dining Staff

Hasmin Hostel, Sta. Mesa Manila - Kitchen Staff
Polytechnic University of the Philippines - Dining Manager
August 2006
 Restaurant Practicum (200 hours) - Dining Staff
“Italianni’s Restaurant “ - Bar Staff
Building A SM Megamall, Mandaluyong City
April – May 2006

Housekeeping Hands-On(50 hours) - Housekeeper

Hasmin Hostel, Sta. Mesa, Manila
December- January, 2006

SEMINARS:
Fast Forward: Life After Diploma
Hasmin Hostel, M.H. Del Pilar Campus
Sta. Mesa, Manila
September 7, 2007

Hello Philippines & Hello World!

A Trend in Hotel Reservation
Hasmin Hostel, M.H. Del Pilar Campus - Sta. Mesa, Manila
July 28, 2007

On Site Lectures and Demonstration On Hotel Operations Hotel Exposure Seminars

Executive Plaza Hotel, Malate, Manila
June 28, 2004

WORKING EXPERIENCE:
Potbelly Sandwich Shop
Shift Supervisor
Kuwait International Airport – Airside
August 07, 2010 - Present

Dairy Queen
Assistant Store Manager
Robinson, Ermita, Manila
Dec. 2010 – May 2011

Goldilocks Bakeshop Inc.

Manager 1
Isetann Cinerama Complex
Sta. Cruz, Manlia
July 2008- September 2010
CHARACTER REFERENCES:

Ms. Daisy Bungay Mr. Fazlul Anaan

Training Officer Store Manager
Potbelly Sandwich Shop Potbelly Jabriya Land
96598009730 965-65185442