ARNEL M.

REYES
Block 10 Lot 1 Humanity Vill
Brgy, Bagong Silangan Quezon City.
+63 9186737237
Passport # EB5080580
Email add: bangsreyes85@gmail.com

TARGET POSITIONS
• RESTAURANT SUPERVISOR
• CAPTAIN WAITER
• WAITER AND BARTENDER
• BARISTA AND CASHIER

AL DAR HOTELS AND HOSPITALITY LLC ( YAS VICEROY HOTEL 5 STAR )

Yas Island, Abu Dhabi. UAE
BANQUET TEAM LEADER DECEMBER 18, 2014 TO MARCH 2016
 Daily briefing before and after the functions.
 Deliver quality service to achieve customer satisfaction
 To supervise the function rooms.
 Preserve excellent levels of internal and external customer service
 Responsible for the receivables on the succeeding functions
 Ensure cleanliness and hygiene is maintained in all areas of the store
 Resolve guest complains
 Give assigned areas to banquet waiter.

EMIRATES TASTE CATERING SERVICE

26st Musaffah Industrial Area, Abu Dhabi UAE
CATERING SUPERVISOR July 10, 2012 up to November 30, 2014
 To supervise daily function, to monitor the daily preparation and requisition of stocks
 Supervise housekeeping, servers and office boys
 Participate in Menu Planning to collaborate on the development of new standardized menu, contributing
item, pricing and design
 Responsible for the cleanliness and maintenance of the assigned area
 Give assigned areas to the food servers
 Manage/resolve Customer complaints and suggestions efficiently
 Responsible for the receivables on the succeeding functions
 Ensure cleanliness and hygiene is maintained in all areas of the store

NEW HORIZON HOTEL 3 STAR

Boni Ave, Mandaluyong City, Philippines
BANQUET CAPTAIN May 2011 to May 2012
 To supervise the function rooms.
 Give assigned areas to banquet waiter.
 Daily briefing before and after the functions.
 Responsible for the receivables on the succeeding functions
 Ensure cleanliness and hygiene is maintained in all areas of the store
 Resolve guest complains
 Preserve excellent levels of internal and external customer service
 Deliver quality service to achieve customer satisfaction
THE DIPLOMATIC CLUB
• MAJOR CATERER OF 15TH ASIAN GAMES
• OFFICIAL CATERER OF 2011 AFC GAME
P.O. Box – 3395 - Doha State of Qatar
BANQUET WAITER Dec 10, 2005 to March 27, 2011
 JOB DESCRIPTION: Preparation of mis en place buffet set up table settings and layout preparation for next
function. Load and unloads the things for outside catering and installs required facilities. Observes diners to
respond to any additional requests and to determine when meal has been completed.

MEMBER’S LOUNGE COFFEE SHOP

CAPTAIN WAITER.
 JOB DESCRIPTION: Mis en place preparation attends the morning briefing and read the reservation book.
Responsible for the cash fund and morning duty or afternoon shift. In charge for the daily attendance and
weekly schedule or duty roster.
 Supervise front/back house restaurant operations for this high volume restaurant
 Identify customers’ needs and respond proactively to all their concerns

SEMINARS ATTENDED
BASIC FOOD HYGIENE QATAR CENTER FOR CAREER DEVELOPMENT
JOHNSON DIVERSEY BUSINESS ETIQUETTE AND PROTOCOL SKILLS
11TH OF FEBRARY 2006 25 TH JULY OF 2010

TELEPHONE ETIQUETTE ABU DHABI FOOD CONTROL AUTHORITY ESSENTIAL

THE DIPLOMATIC CLUB FOOD SAFETY RMK EXPERTS TRAINING SERVICES
27TH OF JUNE 2007 11TH AUGUST 2012

SKILLS & QUALIFICATION

• POS, MICROS & Opera Knowledge
• Willing to work and can be trained
• Can easily adapt to a new working environment
• Gives honest priority to whatever task given
• Computer Knowledge

EDUCATION
COLLEGE National College of Business and Arts
HOTEL &RESTAURANT MANAGEMENT
SY- 1999 to 2001 (under graduate)
VOCATIONAL AMA-Computer Learning Center
COMPUTER TECHNICIAN
SY- 1997 to 1998

PERSONAL INFORMATION
Born on April 14, 1980 in Quezon City, Philippines. 36 Years of age with 5’6 in height. With over 14 years of
experience since 2002 in Food & Beverage Industry. Agreeable in a shifting schedule and field work. Interested in
travelling. Willing to learn and undergo training. Can work with any position suite to my ability. Adaptable and Self-
oriented person. Hard working and focus person. Punctual with regards of time and schedules.