Servicing the

full integrated
drive system

We’re local – Servicing the Mining

Industry from Queensland
Introducing our Rockhampton Service Centre – Reliable and
­Responsive support where you need it most

www.siemens.com.au/industry/service&support

Siemens’ state-of-the-art Central Queensland Responsive on and off-site repairs, proactive strategies for
Service Centre will bring specialist engineering support reliability improvement and reduced transportation costs
right to the heart of your mining operation, providing are just some of the advantages that you will reap with
you with the high level of responsiveness, reliability and our Central Queensland Service Centre.
the OEM competence that you deserve for the full
integrated drive system. This includes gearboxes,
motors, couplings, VSD’s, automation ... and more.

Answers for Industry.

“Our experience with Siemens
supply and support services has
greatly assisted in improved
turnaround time for our
equipment.”
Stephen Jones
Commissioning Engineer
Fluor SKM Iron Ore Joint Venture
Siemens offers lifecycle
services for all our products,
systems and solutions,
designed to protect your
investment, by increasing your
reliability and productivity.
We understand service as
the keystone to sustainable
business – making your
success our goal.
Siemens Product Lifecycle
Services and Value Services
can be tailored to match your
individual needs. From cost
effective services on demand
through to full operational
plant management, our life
cycle services and programs
ensure availability of your
assets while providing
predictive operational costs.
Servicing the smart way to optimise
Your advantages
at a glance
ƒƒ Siemens has invested in Central
Queensland with a workshop
based locally in Rockhampton.
This allows us to turn around
your equipment faster,
maximising your uptime and
lowering your costs
ƒƒ High level competence by local
Siemens experts for the entire
drive train: motor, gear unit,
couplings, brakes and Variable
Speed Drives (VSDs)
ƒƒ High level of responsiveness
through timely assembly,
maintenance and spare parts
availability due to close
proximity to Central Queensland
ƒƒ Value added services through
condition monitoring and
condition-based maintenance
ƒƒ Local engineering and
retrofitting capabilities to
increase performance.
Our services
Overhauling
Siemens Service Centre in Central
Queensland is designed to ensure
your overhauls and repairs are always
processed quickly and efficiently.
Our workmanship is backed by a
network of certified repair facilities,
operating to our stringent quality
control and standard warranty
conditions.
We are able to support your business
through overhaul services for all
Flender gearboxes, Winergy drives
and many other makes.
Preventative maintenance
Siemens can undertake routine
inspection, repair and refurbishment
of mechanical power transmission
equipment during scheduled
downtime. This will decrease your
likelihood for unexpected operational
downtime, increase service life of
equipment and assist in achieving
your operational goals.
 Original equipment manufacturer
– servicing you can trust.

Our local service centre means

e your productivity. quicker turnarounds for you.

Condition monitoring including our Service Centre
Our team of expert technicians
can provide on-site support to
manage the reliability of your
assets. This includes vibration
analysis, online monitoring
solutions, oil condition monitoring
complemented through visual and
borescope inspections while allowing
for improved forward planning of
spares and repair management.
Laser alignment
If the assembly of your gearboxes and
motors is required to be aligned on
swing base or to machinery, we can
provide market leading laser alignment
services utilising best in class
technology to assist you in optimal
set-up of components, minimising
wear and replacement cycles.
Field service
If on-site support is required, Siemens
can quickly dispatch regional service
engineers to your location, ensuring
the availability of your assets. To
provide a quick response, we
maintain regional service offices
and workshops around Australia
capabilities in Central Queensland.
Spare parts and gearboxes latest technology and provide
Original Flender spares as well as
those for alternative makes can be
provided. We will complement your
spares strategy or even your renewal,
upgrade and modernisation projects
with our state-of-the-art quality
and manufacturing.
Technical support
Our dedicated local engineers will
assist you with your queries relating
to the functions and operation of
our product portfolio.
Right from the start, we will support
you with technical expertise during
planning and conception of your
solution.
Optimisation and
modernisation
Boost your productivity and reduce
your lifecycle cost by utilising the full
potential of our innovative
technologies and expertise.
Our services could be used as cost
efficient alternatives to new
procurement to extend the lifecycle
of your investment. We can replace
superseded products with our
detailed project design as well
as configuration support.
Long term storage and
preservation solutions
We can assist you in improving the
availability of your critical investments
on-site by providing intelligent
solutions for long term storage.
We can also assist in the management
of off-site storage, thus reducing your
spares management cost.
24/7 availability
Our Call Centre is available 24/7 all
year round providing you with the level
of security expected from an OEM.
Load testing facility
Our Central Queensland gearbox
repair facility will be equipped with
state-of-the-art 2.8 MW load testing
equipment, providing the extra
performance guarantee following
successful repairs – extra assurance for
optimised availability of drive trains.
 on of
ular,
service
e in
t

Far North Queensland

Alcan

Stackers Siemens oldest GMD,

GOVE Crushers originally
commissioned in
Control room equipment Norway in 1979, was
NuWepia
Conveyors purchased in 2007 by
MMG Century Pumps Century mine (now
MMG Century) and,
Fans
WEIPA Century Mine – Port site Karumba Scrubber mills
with a new control
system, was
Hilton Mine Filter press commissioned at
Century in 2008. It is
Cannington Mine still running today.
Yabulu refinery

Queensland Nickel refinery

Bowen Basin
Goonyella Riverside
Hail Creek Conveying and bulk
Bucket wheels
Peak Downs handling solutions have
Reclaimers
Blair Athol been installed from
BMA
Stackers Biloela to Emerald,
Conveyors
TOWNSVILLE Dalrymple Bay Coal Terminal
Gregory Crinum Wagon unloading units
Clermont to Moranbah,
Dysart, Middlemount,
PLCs and Mackay. All
MT ISA BMA/Hay Point
Curragh Draglines integrate electrical
engineering and
Kestrel Coal De-watering pumps technology solutions
MACKAY Lake Lindsay Automation and life cycle processes
Locomotives including design and
Santos GLNG commissioning,
Water treatment
Rio Tinto Yarwun modernisation,
Diesel electric trucks
upgrade, and
Rio Tinto alumina refinery
ROCKHAMPTON H BG QCLNG
refurbishment.

GLADSTONE

Examples of Siemens’ installed technology in Queensland helping create sustainableHunter Valley / Central
and efficient Hunter NSW
Valley
business for the mining sector.
Shiploaders Cadia had the first
Callide Stackers 40ft 20MW Gearless

COOBER PEDY Scrapers

Mill Drive in the world.

Bucket wheels More than 300 drive

Siemens Ltd.train systems in place.
Winders
H Rockhampton Service Centre: Dalby
www.siemens.com.au
Gearless mill drives
77 diesel electric haul
320t trucks Australia Nationwide
Siemens Ltd MUSWELLBROOK Origin APLNG
trucks (320t and 280t)
280t trucks Telephone +61 3 9721 2000
292-296 Alexandra Street Mount Thorley Warkworth
Conveyors
Facsimile 1300 360 222
Kawana QLD 4701 NEWCASTLE Bio-ethanol plant
Automation Email: customercare.au@siemens.com
PARKES Bengalla Instrumentation
Head Office Australia
Bayswater Power Station
885 Mountain Highway
Kooragang
Ulan
Liddell Coal Bayswater VIC 3153
Tahmoor
Mount Owen ABN: 98 004 347 880
Single point of contact: Appin
West Cliff
Kooragang Coal Terminal
Port of Newcastle
Siemens (N.Z.) Limited
Telephone: 1300 369 515 Northparkes
Cadia Valley
Mount Arthur Coal
Tritton Copper www.siemens.co.nz
Fax: 1300 651 280 Lake Cowal
TRARALGON
Email: industryservice.au@siemens.com
Head Office New Zealand
Latrobe Valley 55 Hugo Johnston Drive
For more information, please visit Penrose Auckland
Control room equipment From the Yallourn coal
Telephone
fields, Siemens helps +64 9 580 5500
www.siemens.com.au/industry/service&support Conveyors keep Victoria ‘energised’
Facsimile +64 9 580 5501
Bucket wheel excavators by providing
ia Loy Yang Power Station and Mine Bucket
Email: drive
(automation & control) Wheel Excavator customercare.nz@siemens.com
Yallourn Mine
Wagon-loading units systems at the mine
ntractor for At Port Latta, Siemens and 2,000 MW of power
hment of mine, automation solution generation and control
controls the 5 pelletising at the power station.
g: plants, producing iron
ant automation ore pellets which are Towns
d conveyors used for blast furnace
About Siemens
feed stock.
Port Latta
Drives
ushers
QUEENSTOWN
Our world is rapidly changing due to four global
Hellyer megatrends
Mine Southwell River – climate change, urbanisation,
Mines

eders globalisation and demographic change. Savage

The River
pressures brought on by these four global Off shore
Mount Lyell
megatrends can affect businesses and individuals significantly. Siemens has a portfolio of
Siemens has provided technological solutions for mining equipment and applications at sites listed

technology-based solutions to help tackle such challenges. Through our innovative offerings,
we can help you find solutions in the areas of water, energy, environment, healthcare,
productivity, mobility, safety and security. © 2013 Siemens Ltd. All rights reserved.
The information contained in this brochure merely contains general descriptions or All trademarks used are owned by

mining industry’s biggest challenges.

performance characteristics which, in the event of actual use, do not always apply as Siemens or their respective owners.
described or which may change as a result of further development of the products. An
obligation to provide the required characteristics shall only exist if expressly agreed in the
terms of contract. Printed in Australia

All product designations may be trademarks or product names of Siemens AG or supplier

companies whose use by third parties for their own purposes could violate the rights
of the owners.

Innovation for generations.

www.siemens.com.au/industry/service&support