International Journal of Trend in Scientific

Research and Development (IJTSRD)

International Open Access Journal
ISSN No: 2456 - 6470 | www.ijtsrd.com | Volume - 2 | Issue – 5

A Case Stud
tudy on Absenteeism of Workers
orkers
in Coca
Coca-Cola Beverages Pvt. Ltd
A. Venkat Rao1, N. Veena2, P. Asha Latha2
1
Head oof the Department, 2Assistant Professor
Mother Theresa Institute of Management, Palamaner, Chittoor, Andhra Pradesh,
Pradesh India

ABSTRACT
Employee absenteeism has been a growing concern to  To identify the variables that lead to absenteeism.
employers. Absenteeism may lead to financial losses  To Study the variables that reduces the rate of
and thereby resulting reduction in productivity and the absenteeism.
costs of sick leave benefits paid as wages for no work.
This project on Employee Absenteeism reveals that SCOPE OF THE STUDY
one of the major problems ems is absenteeism. Study of absenteeism among industrial workers is not
Absenteeism is the practice or habit of being an only from view point but it is important from the view
absentee and an absentee is one who habitually stays point of the moral of the employees. Even though the
away from work. Employees Absenteeism is a serious effect of the good moral of the employee, may not be
problem for management because it involves heavy evaluated in terms of costs, but it should be say that it
additional expenses. Absenteeism hinders
inders planning, is important than cost. The main purpose behind this
production, efficiency and functioning of the project is to find out the causes that lead to
organization. In fact high rates of absenteeism affect Absenteeism.
an organization state of health and also supervisory
and managerial effectiveness. LIMITATIONS
 The worker’s name is mentioned in questionnaire
Keywords: Absenteeism, Performance, Productivity while collecting the data, this might have been a
negative approach in their view.
INTRODUCTION
 Because of their busy schedule the data is
Absenteeism has been variously defined authorities
collected in permitted area.
from time to time. Thus the term absenteeism refers to
 To collect the information superiors are not
the worker’s absence from his regular task when he is
interested, because they are feeling work may
scheduled to work. Any employee may stay away
disturb.
from work if he has taken leave to which
ich he is entitled
or as the ground of sickness or some accident without
DATA COLLECTION
any previous sanction of leave. Nevertheless usually
Data collected from primary and secondary sources.
involuntary layoff, lack of work, authorized leave or
 Primary data
vacation period of work stoppage is not counted as
Primary data collected through questionnaires,
absence strikes and lockouts
uts are treated as absence are
observation and personal interview.
many include late attendance in it.
 Secondary data
Secondary data collected through reference books and
OBJECTIVES OF THE STUDY
past records and absenteeism reports of the company.
 To find out the rate of absenteeism in coca
coca-cola
 Sample Size : 50
beverages pvt ltd.,

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 328
 International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
PROCESSING AND ANALYSIS OF DATA
After the data have been collected it has to be
analyzed. The data obtained from the questionnaire is
arranged in a serial order then a master copy with
tabulation method is being prepared. Tabulation is a
part of the technical procedure where in the essential
data are put in the form of tables.
CALCULATION OF ABSENTEEISM RATE
The absenteeism rate is a statistical expression of the
total time lost due to the unauthorized absence during
a particular period.
The standard formula to calculate the rate of
absenteeism is the ratio of man shifts lost due to
absence of workers to the number of man shifts
scheduled to work.

Man  Shifts lost due to absent

Absenteeism percentage rate  x 100
Man  Shifts scheduled to work

Numberof absents in a year

1. Spell of Absence  x 100
Average number employed in the year
2. Absenteeism percentage rate
Number of employee ' s days lost through out job absence
during the period
 x 100
Average number of employees x number of work days

Man  days lost

According to FLIPPO Absenteeis m%  x 100
Man  days scheduled to work

TABLE – 1 DISTANCE BETWEEN RESPONDENTS k.m. distance, 10% of respondents are residing in 1 to
HOUSE AND FACTORY 5 k.m. distance, 16% of respondents are residing in 5
Distance Respondents Percentage to 10 k.m. distance, and 34% of respondents are
Below 1 km 20 40 residing above 10 k.m. distance.
1 to 5 km 5 10
5 to 10 km 8 16 TABLE – 2 ABSENT DUE TO UNEXPECTED
Above 10 km 17 34 WORK
Total 50 100 Unexpected Work Respondents Percentage
Source: Primary Data RARELY 19 38
Some times 10 20
120 100 Always 0 0
100 RESPONDENT Never 21 42
80 S
60 40
50 Total 50 100
34 PERCENTAGE Source: Primary Data
40 20 16 17
20 510 8
0 120 100
100
80
km

l
to m
m
ov km

ta

50 RESPONDENTS
k
5 5k

To

60 42
10
1

Ab 1 0

38
PERCENTAGE
w

40 21
to

20
lo

19
1

10
Be

20 00
0
r
ly

l
ys

ta
ve
es
re

Inference:
To
wa
tim

Ne
Ra

Al
e

The above table represents that from the total

m
So

respondents 40% of respondents are residing below 1

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 329
 International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
Inference: Inference:
The above table represents that from the total The above table represents that from the total
respondents, 38% of respondents are absent rarely due respondents, 10% of respondents are sometimes
to unexpected work, 20% of respondents are absent absent due to late coming, 4% of respondents are
sometimes due to unexpected work, and 42% of always absent due to late coming, 36 of respondents
respondents are never absent due to unexpected work. are rarely absent due to late coming and 50% of
respondents are never absent due to late coming.
TABLE – 3 HEALTH IS THE REASON FOR ABSENT
Health Is Reason Respondents Percentage TABLE – 5DIFFERENT PROBLEMS FACING TO
Rarely 15 30 ATTEND DUTY
Some times 23 46 Problems Respondents Percentage
Always 0 0 Sickness 19 38
Never 12 24 Social 12 24
TOTAL 50 100 Personal 19 38
Source: Primary Data TOTAL 50 100
Source: Primary Data
120 100
100 120 100
80 RESPONDENTS
46 50 100
60
40 30 23 24 PERCENTAGE 80
15 50 RESPONDENTS
12 60
20 00 38 38 PERCENTAGE
0 40 19 24 19
12
20
r
ly

l
ys

ta
es

ve

0
re

To
wa
tim

Ne
Ra

Al
e
m

al

l
l
ss

ta
a
So

on
ci

To
ne

So

rs
ck

Pe
Si

Inference:
The above table represents that from the total
respondents 30% of respondents are absent due to ill
health, 46% of respondents are absent sometimes due
to ill health, and 24% of respondents are never absent
due to ill health.
Inference:
The above table represents that from the total
respondents 38% are facing sickness problem, 24%
are facing social problem, and 38% are facing
personal problems.

TABLE –4 ABSENT DUE TO LATE COMING TABLE – 6 EMPLOYEES MODE OF TRANSPORT

Response Respondents Percentage Mode of Transport Respondents Percentage
Sometimes 5 10 BY BUS 26 52
Always 2 4 By bicycle 7 14
Rarely 18 36 By Scooter 13 26
Never 25 50 On foot 4 8
TOTAL 50 100 Total 50 100
Source: Primary Data Source: Primary Data
120 100 120 100
100 100
80 RESPONDENTS 80
60 50 50 52 RESPONDENTS
36 60 50
40 25 PERCENTAGE
18 40 26 26 PERCENTAGE
510 24
714
20 13
0 20 48
0
r
ly

l
es

ys

ve

ta
re

To
wa
im

Ne

l
ot
Ra

er

ta
cle
Bu
et

Al

fo
ot

To
m

cy

co

n
By
So

bi

O
S
By

By

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 330
 International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
Inference: Inference:
The above table represents that from the total The above table represents that from the total
respondents, 52% of respondents are coming by bus, respondents 24% of respondents are sometimes absent
14% of respondents are coming by bicycle, 26% of due to heavy work load, 6% of respondents are always
respondents are coming by scooter and 8% of absent due to heavy work load, 58% of respondents
respondents are coming on foot. are rarely absent due to heavy work load and 12% of
respondents are never absent due to heavy work load.
TABLE – 7 ABSENTEEISM AFFECTS THE
ECONOMIC CONDITIONS OF WORKERS TABLE –9 FEELING BOREDOM IN DOING THE
Economic ASSIGNED JOB
Respondents Percentage Response Respondents Percentage
Conditions
Strongly agree 35 70 Rarely 16 32
Agree 15 30 Sometimes 14 28
Disagree 00 0 Always 0 0
Strongly disagree 00 0 Never 20 40
Total 50 100 TOTAL 50 100
Source: Primary data Source: Primary Data

100 120 100

120
100 ECONOMIC 100
70
80 50 RESPONDENTS 80 RESPONDENTS
60 35 60 50
30 40
40 15 ECONOMIC 32 28 PERCENTAGE
00 00 40 16 20
20 PERCENTAGE 14
0 20 00
0
ee
e
e

ee

l
ta
re

re

To
gr
gr

r
ag

l
Ag

ys
es

ta
ve
el
sa

sa

To
wa
im
ar

Ne
ly

di
Di

R
ng

et

Al
ly

m
ro

ng

So
St

ro
St

Inference:
Inference: The above table represents that from the total
The above table represents that from the total respondents, 32% of respondents are rarely feeling
respondents 70% of respondents are strongly agree boredom, 28% of respondents are sometimes feeling
that absenteeism affects the economic conditions, boredom, and 40% of respondents are never felt
30% of respondents are agree that absenteeism affects boredom in doing the assigned job.
the economic conditions.
TABLE – 9EMPLOYEES SATISFACTION
TABLE – 8 ABSENT DUE TO HEAVY WORK LOAD REGARDING SAFETY MEASURES
Opinion Respondents Percentage
Satisfaction Respondents Percentage
Sometimes 12 24
Strongly agree 35 70
Always 3 6
Agree 10 20
Rarely 29 58
Disagree 3 6
Never 6 12
Strongly disagree 2 4
Total 50 100
Total 50 100
Source: Primary Data
Source: Primary Data
120 100
120 100
100 100
80 70
58 RESPONDENTS 80 50 RESPONDENTS
60 50 60 35
40 24 29 PERCENTAGE 40 1020 36 24
PERCENTAGE
12 20
20 36 612 0
0
e

ee

ee
e

l
ta
re

re

gr

To
gr
ag

Ag

sa

sa
r
ly

l
es

ys

ta
ve

ly
re

di
Di
To
wa
im

ng
Ne
Ra

ly
et

ro
Al

ng
m

St

ro
So

St

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 331
 International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
Inference:
120 100
The above table represents that from the total 100
respondents 70% of respondents are strongly agree 80 58 50 RESPONDENTS
60
about the safety measures provided, 20% of 40 29
respondents above the safety measures provided, 6% 20 714 612 816 PERCENTAGE
0
of respondents are disagree about the safety measures
provided and 4% of respondents are strongly disagree

al
if t

if t

l
2n f t

ta
er
sh
hi

sh

To
about the safety measures provided.

ts

en
d

d
1s

3r

G
TABLE –10 RESPONDENTS HAVING ANY OTHER
SOURCES OF INCOME
Sources of Inference:
Respondents Percentage
Income The above table represents that from the total
Agriculture 13 26 respondents 14% are facing problem in 1st shift, 12%
Business 8 16 of respondents are facing problem in 2nd shift, 50% of
respondents are facing problem in 3rd shift, and 16%
Nothing else 29 58 of respondents are facing problems in general shift.
Total 50 100
Source: Primary Data FINDINGS
From the study it has been found that there are many
120 100 factors including that workers absenteeism, some of
100 them are as follows.
80 58 RESPONDENTS
60 50  Absenteeism in shifts is mainly in third shift i.e.,
29 PERCENTAGE
40
13
26
16 10 p.m. to 6 a.m. that means it is high in night
20 8
shifts. So workers in the night shift experience
0
greater discomfort during their course of work
than they do during daytime.
l
re

se
s

ta
es
tu

To
el
sin
ul

 From the samples of the workers, some of the

g
ic

in
Bu
gr

th
A

No

workers are debited, other workers in work place

due to which they absent themselves in order to
escape the creditors.
Inference:
 Some may absent because of ill health, family
The above table represents that from the total
member’s health and unexpected work etc.
respondents 26% of respondents are having
 Most of the employees facing personal problems.
agriculture as sources of income, 16% of respondents
It is also reason for absenteeism.
are having business as sources of income, and 58% of
 Some of the workers strongly agree that they have
respondents are not having any other sources of
cordial relationship with their higher authorities.
income
 Some of the workers absent because there are
having other sources of income i.e., agriculture,
TABLE – 11 WORKERS FACING PROBLEM IN
business etc.
SHIFTS
Shift Respondents Percentage SUGGESTIONS
1st shift 7 14 The following are some of the suggestions in order to
2nd shift 6 12 minimize absenteeism in the company.
 Many of the workers agree that they have good
3rd shift 29 58 relationship with higher authorities. Some may
General 8 16 fear to talk with them, improving the
Total 50 100 communication network particularly the upward
communication.
Source: Primary Data
 By providing high wages and allowances based on
organizational, financial positions.

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 5 | Jul-Aug 2018 Page: 332
 International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
 By providing proper loans in order to satisfy the
workers need. The company may reduce the
absenteeism rate.
 Selecting the workers by testing them thoroughly
recording their aspirators, value system, and sense
of responsibility.
 Selecting the workers who do not have any other
sources of income i.e., agriculture and business
etc.
CONCLUSION:
Based on the information and analysis we finally
conclude that absenteeism very much evident in coca-
cola company on the basis of many factors involved
such as Health issues, boredom, lack of transportation
facilities, lack of motivation, no proper measures
taken to resolve the employee issues at an appropriate
time, lack of job satisfaction and finally employees
looking for green postures for their social and
economic well being.
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(September 9, 2012). "Coca-Cola to spend $30
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Constitution. Retrieved January 24, 2013.
2. Geuss, Megan (October 2010). "First Coupon
Ever".Wired. 18 (11): 104.
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3. Richard Gardiner, "The Civil War Origin of Coca-
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of the Muscogee Genealogical Society (Spring
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