WHERE TO COMPLAIN FOR GUIDANCE AND HELP

Complaints of a representative nature may be filed by registered consumer organisations like Consumer
Guidence Society of India. For such enquiries, you may seek guidance from:

1. The Complaints Committee -  Consumer Guidance Society of India , Block J, Mahapalika marg , opp.
Cama Hospital ,Mumbai 400 001 , Tel.No: 2262 1612 , Fax No: 2265 9715 ,

2. Council for Fair Business Practices - Great Western Building , 130/132 Shaheed Bhagatsingh Road ,
opp. Lion Gate, Mumbai 400 039 , Tel.No: 2284 4783

3. Mumbai Grahak Panchayat Grahak Bhavan, - Sant Dnyaneshwar Marg , Juhu Vile Parle,J.V.P.D
Scheme ,
    near Cooper Hospital ,  Mumbai 400 056 , Tel.No: 2620 9319/2623 8124

HOW AND WHERE TO COMPLAIN FOR GUIDANCE AND HELP

Consumer Disputes Redressal Forums are established at each District Level

and State Commissions at Each State Capital

CONSUMER GUIDANCE SOCIETY OF INDIA,"J" Block, Mahapalika Marg,opp. Cama Hospital,mumbai 400
001
TEL.NO. 2262 1612

THE CONSUMER PROTECTION ACT ENSHRINES THE FOLLOWING RIGHTS OF CONSUMER:

 Right to be protected from hazardous goods and services
 Right to be informed about the quality and performance of goods and services
 Rights to free choice of goods and services
 Right to be heard in decision making process concerning consumer interests
 Right to redressal if consumer rights are infringed
 Right to consumer education

By becoming a member of CGSI, you are entitled to:-

1) Receive a free copy of our monthly magazine "Keemat".
2) A FREE Food Adulteration Testing Kit to life Member.
3) Purchase at cost price our publication,' Buying Guides.'
4) Handling of your complaints at concessional charges (50 % discount)
5) An Identity card for Life Members on production of stamp size phot.
6) A Free copy of CGSI constitution and memorandum of rules and regulations on demand.
7) Free access to CGSI Library reference books/news letters from all over the world.
8)Free Guidance and advice.
As an aware consumer and responsible citizen,You should Know and assert your Rights.
1) The Right to the Satisfaction of Basic Needs.
2) The Right to Safety
3) The Right to be informed
4) The Right to be Heard.
5) The Right to Choose.
6) The Right to Redress.
7) The Right to Consumer Education.
8) The Right to Healthy and Sustainable Environment.
Tel. No. : 91-22-2262 1612 , Fax : 91-22-2265 9715 , E-mail : cgsibom@mtnl.net.in, cgsibom@gmail.com ,
web site – www.cgsindia.org

Mumbai Grahak Panchayat - Grahak Bhavan , Sant Dhyaneshwar Marg , Vile Parle [West] , Mumbai 400
056 , Phone: [022] 6288624 , eMail: mgp@bom5.vsnl.net.in - mgpanchayat@hotmail.com