®

International
Customer Your
Support
Greater China and ready-to-use

ook
Southeast Asia

technical support

L
options.

Look inside!
Keep this handy!
 ®
International
Customer
Support
Greater China and
Southeast Asia
Access free technical info
online—any time, any day.
If you have e-mail, a fax machine,
Internet access, an online communica-
tions service, or a modem, you have
round-the-clock access to free
technical information online.
Use your complimentary
phone support.
Your registered Adobe product
includes, person-to-person phone
support that begins with your first call.
Just dial the technical support number
for the Adobe region in which you
reside, and you’re on your way to
resolving your issue with expert staff
alongside you. Please note that
charges may be applicable in certain
regions. For a list of current support
providers, please visit our Web site at
www.asia.adobe.com/supportservice/
main.html or www.adobe.com/
supportservice/intlsupport.html
Adobe provides many service options that comes with every Adobe
product you buy. Our service offers you a choice of person-to-person
telephone support options through authorized Adobe distributors
and support providers, as well as unlimited, 24-hour access to our
free technical information resources.
How to retrieve free technical information
You pay only the cost of the connection.
By Internet Visit our home page on the World Wide Web at
www.asia.adobe.com/supportservice/main.html or
www.adobe.com/supportservice/custsupport/database.html
to search our technical support databases, participate in user-
to-user forums, or download free plug-ins, filters, or updates.
By e-mail Send an e-mail to techdocs@adobe.com to receive an automatic
e-mail response containing a technical reference document, fact
sheet, or answers to common questions. More than 1,000 technical
documents are available. (When you send your first e-mail to this
service, you’ll receive an e-mail with complete instructions about
how to request documents.)
By fax Call our FaxYI line at +1-650-556-8481 to receive automatic faxes of
fact sheets and answers to common questions for your Adobe
products. More than 1,400 technical reference documents are
available. For an index, follow the phone prompts and have your fax
number handy. Please note that this is an international phone call to
the U.S.
How to use person-to-person support
You pay only the cost of the call. You may activate your support period at any time
after you register a product. Each product has its own support duration. Please note
that charges may be applicable by region.
Visit our World Wide Web site at http://www.asia.adobe.com/supportservice/
main.html, http://www.chinese-s.adobe.com/supportservice/main.html, http://
www.chinese-t.adobe.com/supportservice/main.html or www.adobe.com/
supportservice/intlsupport.html for information about how to contact a support
provider in your country.
 ®

International Who to Call for Customer Support

To obtain customer service and technical support on Adobe products, please find the
Customer support provider closest to you. For the current listing of support providers, please

Support also refer to: www.asia.adobe.com/supportservice/main.html,

www.chinese-s.adobe.com/supportservice/main.html, www.chinese-
Greater China and t.adobe.com/supportservice/main.html, or www.adobe.com/
Southeast Asia
supportservice/intlsupport.html.

Greater Central and Southeast
Asia (Afganistan, American
Samoa, Bangldesh, Bhutan,
Brunei Darussalem, Cambodia,
East Timor, Indonesia, Laos,
Macau, Maldives, Mariana
Islands, Mauritius, Micronesia,
Mongolia, Nepal, Pakistan,
Reunion Islands, Seychelles, Sri
Lanka, Vietnam)
Adobe Support Center Asia
Tel: +(63) 2-636-8450
Fax: +(63) 2-636-8534
http://www.asia.adobe.com
All Adobe products
Hong Kong
Adobe Support Centre Hong
Kong
Tel: 800-962-234
Fax: +(63) 2-636-8534
http://www.chinese-t.adobe.com
All Adobe products
India
Adobe Support Centre Asia
Tel: +(63) 2-636-8450
Fax: +(63) 2-636-8534
E-Mail:
APTechnician@adobesupport.com
http://www.asia.adobe.com
All Adobe products
Malaysia
Adobe Support Centre Malaysia
Tel: 1-800-80-8821
Fax: +(63) 2-636-8534
http://www.asia.adobe.com
All Adobe products
People’s Republic of China
Adobe Support Center Asia
Tel: +(63) 2-636-8450
Fax: +(63) 2-636-8534
http://www.chinese-s.adobe.com
All Adobe products
Beijing Hope Computer Ltd.
Software Department
Tel: (8610) 6261-3322 ext. 109/107
Fax: (8610) 6254-0094
E-Mail: zhoubg@mail.hope.com.cn
http://www.hope.com.cn
Adobe PhotoDeluxe products only
Compose Electronic Systems, Ltd. -
Beijing
Tel: (8610) 6827-7947
Fax: (8610) 6827-7948
http://www.compose.com.hk
All Adobe products
Compose System, Ltd.- Shanghai
Tel: (8621) 6277-0183
Fax: (8621) 6258-8893
http://www.compose.com.hk
All Adobe products
PacRim Technologies Ltd. - Beijing
Office
Tel: (8610) 6253-2642
Fax: (8610) 6257-1928
E-Mail: PacRim_BJ@hotmail.com
http://www.pacrim.to
Adobe Macintosh & UNIX products
except Frame
PacRim Technologies Ltd. -
Guangzhou Office
Tel: (8620) 8759-2389
Fax: (8620) 8759-2456
http://www.pacrim.to
Adobe Macintosh & UNIX products
except Frame
Pacific City International Ltd. -
Beijing Office
Tel: (8610) 8849-5800
Fax: (8610) 8849-5838
http://www.pci.com.cn
All Adobe products except After
Effects and Premiere
Pacific City International Ltd. -
Chengdu Office
Tel: (8628) 521-6681
Fax: (8628) 521-6684
http://www.pci.com.cn
All Adobe products except After
Effects and Premiere
Pacific City International (Group)
Ltd. - Guangzhou Office
Tel: (8620) 8755-2200
Fax: (8620) 7855-0159
E-Mail: luofn@pci.com.cn
http://www.pci.com.cn
All Adobe products except After
Effects and Premiere
SiS Everbright Computer Co. Ltd. -
Beijing Office
Tel: (8610) 6874-5630
Fax: (8610) 6874-5642
E-Mail: sisbj@public3.bta.net.cn
All Adobe Windows products except
Frame
SiS Everbright Computer Co. Ltd.-
Shanghai Office
Tel: (8621) 6467-2098
Fax: (8621) 6473-9987
E-Mail: sisshac@online.sh.cn
All Adobe Windows products except
Frame
SiS Everbright Computer Co. Ltd.-
Guangzhou Office
Tel: (8620) 8758-6484/85/86
Fax: (8620) 8753-0153
E-Mail:
gzsisgz@public1.guangzhou.gd.cn
All Adobe Windows products
except Frame
Phillipines
Adobe Support Center Philip-
pines
Tel: (63) 2-636-8451
Fax: (63) 2-636-8534
http://www.asia.adobe.com
All Adobe products
Singapore
Adobe Support Centre Singapore
Tel: (800) 6363-020
Fax: +(63) 2-636-8534
http://www.asia.adobe.com
http://www.chinese-s.adobe.com
All Adobe products
Taiwan
Adobe Support Center Taiwan
Tel: 0080-63-1314
Fax: +(63) 2-636-8534
http://www.chinese-t.adobe.com
All Adobe products
United States and Canada
AsiaSoft US
Tel: 1 (561) 794-9233
Fax: 1 (561) 794-9039
E-Mail: support@asiasoft.com
http://www.asiasoft.com
Adobe Chinese, Japanese, and
Korean Macintosh & Windows
products only
 ®

International Registering your Adobe product offers you expert technical support. You cannot
obtain technical support unless you register your Adobe product. If you haven't
Customer already registered, please take a few minutes to do so now. By registering, you

Support confirm that you have read the End-User License Agreement included with your
Adobe software package and that you agree to be bound by its terms. It is illegal to
Greater China and
Southeast Asia load purchased software onto more than one computer or to make copies of the
software for any purpose, unless specific permission has been obtained from Adobe
or otherwise permitted in the license agreement. The unauthorized duplication of
software constitutes copyright infringement regardless of whether it is done for sale,
free distribution, or for the copier's own use.

Register your How to register your Adobe software

You can register your Adobe product by choosing from the following methods
Adobe software.
On-Line Visit our home page on the World Wide Web at
You must register your Adobe product
www.asia.adobe.com, www.chinese-s.adobe.com, or
before obtaining technical support. www.chinese-t.adobe.com and click Register Online to register
You can register on-line, by fax, or by your Adobe product.
mail.
By fax Complete the registration card from your Adobe product box. Fax it
to +1-206-675-6820.

By mail Complete the registration card from your Adobe software and then
mail it to one of the addresses listed in your registration brochure.

®
Adobe Systems Incorporated This brochure was created using Adobe PageMaker, Adobe Photoshop, Adobe Illustrator software, and font software
345 Park Avenue from the Adobe Type Library.
San Jose, CA 95110-2704 USA Adobe, the Adobe logo, Acrobat, Adobe Dimensions, Adobe Font Folio, Adobe Premiere, Adobe Type Manager, After Effects, ATM,
CustomerFirst, FrameMaker, FrameViewer, Gallery Effects, HomePublisher, Illustrator, PageMaker, PageMill, PhotoDeluxe, Photoshop,
Adobe Systems Europe Limited
Streamline, SuperATM, and Type Twister are trademarks of Adobe Systems Incorporated. Macintosh is a trademark of Apple
Adobe House, Mid New Cultins
Computer, Inc. registered in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft
Edinburgh EH11 4DU
Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group. All other trademarks are
Scotland, United Kingdom
the property
Adobe Systems Co., Ltd. of their respective owners.
Yebisu Garden Place Tower © 1998 Adobe Systems Incorporated. All rights reserved. Printed in the USA. APLCustomerFirstC-022599C-SD
4-20-3 Ebisu, Shibuya-ku
Tokyo 150-6017 Japan
Adobe Systems Pty., Ltd.
P.O. Box 672
18-20 Orion Road
Lane Cove, NSW 2066
Australia
World Wide Web
www.asia.adobe.com
www.chinese-s.adobe.com
www.chinese-t.adobe.com