Meaning

The TCH call drop rate refers to the ratio of call drops to successful TCH seizures after the BSC
successfully assigns TCHs to MSs. The TCH call drop rate can be measured from the following aspects:

 TCH call drop rate (including handover)

 TCH call drop rate (excluding handover)

The TCH call drop rate, one of the most significant KPIs for telecom operators, is related to retainability. It
indicates the probability of call drops due to various reasons after MSs access TCHs. A too high TCH call
drop rate adversely affects the user's experience.

Recommended Formulas

TCH call drop rate (including handover) = Number of call drops on TCH/(Number of successful TCH
seizures (signaling channel) + Number of successful TCH seizures (TCH) + Number of successful TCH
Seizures in TCH handovers (TCH)) x 100%

TCH call drop rate (excluding handover) = Number of call drops on TCH/Number of successful TCH
seizures (TCH) x 100%

Factors That Affect the TCH Call Drop Rate

According to user complaints and network optimization experience, the major factors that affect
the TCH call drop rate are as follows:

 Hardware failure

 Transmission problem

 Version upgrade

 Parameter setting

 Intra-network and inter-network interference

 Coverage problem

 Antenna system problem

 Imbalance between uplink and downlink

 Repeater problem

1.1 Hardware Failure

When a TRX or a combiner is faulty, seizing the TCH becomes difficult, and thus the TCH call
drop rate increases.

1.2 Transmission Problem

The TCH call drop rate increases in the following conditions:

 The transmission quality on the A or Abis interface is poor for various reasons.

 Transmission links are unstable.

1.3 Version Upgrade

After the BTS version or BSC version is upgraded, the BTS version may be incompatible with the
BSC version, and the parameters and algorithms in the new version may be changed. In this case,
the TCH call drop rate increases.

1.4 Parameter Setting

The settings of some parameters on the BSC and MSC sides may affect the TCH call drop rate. If
the following situations occur, the TCH call drop rate may increase:

1. The parameters SACCH Multi-Frames and Radio Link Timeout are set to too small values.

2. The parameter RXLEV_ACCESS_MIN is set to a too small value.

3. The parameter RACH Min.Access Level is set to a too small value.

4. The parameters Min DL Power on HO Candidate Cell and Min Access Level Offset are
inappropriately set.

5. The length of timer T3103 (this timer is set to wait for a Handover Complete message) is set
to a too small value.

6. The length of timer T3109 (this timer is set to wait for a Release Indication message) is set to
a too small value.

7. The length of timer T3111 (this timer specifies the connection release delay) is set to a too
small value.

8. The length of timer T305/T308 is set to an invalid or too great value.

9. The parameter TCH Traffic Busy Threshold is set to a too small value.

10. The parameter Call Reestablishment Forbidden is set to Yes.

11. The parameters related to edge handover are inappropriately set.

12. The parameters related to BQ handover are inappropriately set.

13. The parameters related to interference handover are inappropriately set.

14. The parameters related to concentric cell handover are inappropriately set.
15. The parameters related to power control are inappropriately set.

16. T200 and N200 are set to too small values.

17. Some neighboring cell relations are not configured.

18. The parameter MAIO is inappropriately set.

19. The parameter Disconnect Handover Protect Timer is set to a too small value.

20. The parameter TR1N is set to a too small value.

21. The parameters Software Parameter 13 and MAX TA are set to too small
values.

22. If a repeater is used, the parameter Directly Magnifier Site Flag is set to No.

1.5 Intra-Network and Inter-Network Interference

If inter-network interference and repeater interference exist, or if severe intra-network interference
occurs because of tight frequency reuse, call drops may occur on TCHs because of poor QoS.
This adversely affects the TCH call drop rate.

The following types of interference may occur:

1. Inter-network interference from scramblers or privately installed antennas

2. Interference from the CDMA network of China Unicom

3. Repeater interference

4. Inter-modulation interference from BTSs

5. Intra-network co-channel and adjacent-channel interference

1.6 Coverage Problem

The following coverage problems may affect the TCH call drop rate.

1. Discontinuous coverage (blind areas)

The voice quality at the edge of an isolated BTS is poor and calls cannot be
handed over to other cells. In this case, call drops may occur.

In complex terrains such as mountainous regions, the signals are blocked and thus the
transmission is discontinuous, leading to call drops.

2. Poor indoor coverage

Densely distributed buildings and thick walls cause great attenuation and low indoor signal
level, which causes call drops.

3. Cross coverage (isolated BTS)

 The serving cell causes cross coverage due to various reasons (such as excess
power). An MS cannot be handed over to another cell due to no suitable
neighboring cells. In this case, the signal level becomes low and the voice quality
of the MS deteriorates. Thus, call drops occur.

4. Insufficient coverage

If the signal from an antenna is blocked or the BCCH TRX is faulty, call drops may occur
because of discontinuous coverage.

1.7 Antenna System Problem

The following antenna system problems may affect the TCH call drop rate

1. If the transmit antennas of two cells are improperly connected, the uplink signal level in each
cell is much lower than the downlink signal level in the cell. Therefore, call drops are likely to occur
at places far away from the BTS.

2. If a directional cell has main and diversity antennas, the BCCH and SDCCH of the cell may
be transmitted from different antennas. If the two antennas have different pitch angles or azimuths,
the coverage areas of the two antennas are different. In this case, the following result may occur:
An MS can receive the BCCH signals from one antenna; when a call is made, the MS cannot
seize the SDCCH transmitted by the other antenna and thus a call drop occurs.

3. If the feeder is damaged, water leaks in the feeder, or the feeder and the connector are not
securely connected, both the transmit power and receiver sensitivity of the antenna are reduced.
Thus, call drops may occur.

1.8 Imbalance Between Uplink and Downlink

The difference between the uplink signal level and the downlink signal level may be great in the
following conditions:

 The transmit power of the BTS is high.

 The tower mounted amplifier (TMA) or BTS amplifier does not work properly.

 The antenna and the connector are not securely connected.

As a result, call drops may occur at the edge of the BTS coverage area.

1.9 Repeater Problem

If a cell is installed with a repeater, BTS coverage problems may occur in the case that the
repeater is faulty or that the uplink and downlink gain is inappropriately set. Therefore, the TCH
call drop rate increases.

If a wide-frequency repeater is used and the gain is set to a great value, strong interference may
be caused. As a result, the network quality is adversely affected and the TCH call drop rate
increases.