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GE Lullaby: Customer model
Clinics serving low income Clinics serving mid-income Clinics serving upper class
babies/moms (60%) babies/moms babies/moms (10%)
(30%)
1. Brand GE lullaby GE lullaby GE lullaby
3a. Target Segment: Needs Eliminate infant mortality, Eliminate infant mortality, Eliminate infant mortality,
temperature calibration, comfort, durability, voltage comfort, durability, voltage
digital monitoring, physical fluctuations, temperature fluctuations, temperature
flexibility, durable, calibration, hygienic calibration, hygienic
reusability, simplicity,
hygienic, outage, price,
portability, voltage
fluctuations
3b. Target Segment: Descriptors Low Income, Living in rural Middle income, Living in either Upper middle income, Living
area rural or urban area in Urban area
1
3)Voltage fluctuations 3)Price of device 3)Hygienic/comfort
Positioning Point/ Clinics serving low income Clinics serving mid-income Clinics serving upper class
Customer Needs babies/moms (60%) babies/moms babies/moms (10%)
(30%)
Execution Points Execution Points Execution Points
Temperature Calibration -Ability to warm-up a new -Ability to warm-up a new born -Ability to warm-up a new born
born baby baby baby
- -Ability to have temperature
sensors
Price of Device -Maintain or lower the price
of device
Voltage Fluctuation
Hygienic/comfort
2
GE Lullaby: Financial Model
REVENUE
SPENDING
3
Cash Remaining