Lifeline Australia RTO 88036

What is
Lifeline’s
CSWT? Units of
Competency Covered:
Lifeline’s CSWT offers
a nationally accredited
Crisis Supporter Workplace Training qualification in the following:
or CSWT is a workplace training CHCCSS0113 Crisis Support Skill Set
program that builds skills of members CHCCCS003
CHCCCS019 Apply at
of the general public in becoming CHCCCS028
Lifeline Crisis Supporters. Lifeline’s www.lifelinealbury
Crisis Supporters provide support wodonga.org.au
to people in Australia who are having
difficulty coping and may be at risk E:training@lifelinealbury
of suicide. This support is provided wodonga.org.au
by phone or online.

“
Who can become a
Lifeline Crisis Supporter?
Anyone is eligible to apply, provided the
following criteria are met:
I enjoyed the face-to-face
sessions and found them
extremely valuable during
“
• Must be 18 years or over my Crisis Supporter
• Must be willing to undertake a Criminal
Workplace Training.
“
“
Record Check prior to acceptance into training
• Must be an Australian resident
• Must demonstrate the relevant attributes
as outlined in the Crisis Supporter
Position Description I found the course to be of
• Must be willing and able to meet all annual
accreditation requirements, including regular
high quality - succinct, well
shifts, logged in hours, professional delivered and user friendly.
development and supervision.

Find out more www.lifelinealburywodonga.org.au

 Apply at

www.lifelinealbury
wodonga.org.au

“
E: training@lifelinealbury
wodonga.org.au

“
I thought the trainers and
the training were amazing.
I’ve never experienced such
high quality training. I feel
really privileged to have
been a part of it.
Thank you.
Benefits of becoming a
Lifeline Crisis Supporter
• Nationally accredited qualification upon
determination of final competency
• Opportunity to contribute to the leading national
crisis support organisation and the community
• Developing new friendships
• Developing new knowledge and skills that
will assist you in other roles in every day life
• Opportunities for further development
and other roles

How to become a
Lifeline Crisis Supporter
Lifeline’s CSWT Pathway
Minimum 170 hours
over 12 months
Min 67 hours Min 23 hours Min 80 hours

Phase 1 Phase 2 Phase 3

Blended Learning Orientation Workplace Training
6-8 Modules of e-learning & F2F Student Placement Blended Learning & supervision

Assessment Gateway Assessment Gateway 2 Assessment Gateway 3-5

Annual Accreditation Statement of Attainment

Requirements Accredited Lifeline

• Minimum 92 logged in hours Crisis Supporter

• Minimum 8 hours professional

development per year
• Regular supervision and call coaching
• Criminal Record Check every two years

Find out more www.lifelinealburywodonga.org.au