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TABLE OF CONTENT

CHAPTER I: THE INTRODUCTION OF THE STUDY………………………………...1

1.1 Introduction……………………………………………………………………………......1

1.2 Problem Statement………………………………………………………………………...1

1.3 Research Objectives……………………………………………………………………….3

1.4 Research Questions………………………………………………………………………..3

1.5 Scope of Study……………………………………………………………………….........3

1.6 Limitation of Study………………………………………………………………………..4

1.7 Significant of Research……………………………………………………………………4

1.8 Definitions of Main Variables……………………………………………………………..5

CHAPTER II: LITERATURE REVIEW…………………………………………………..6

2.1 Introduction………………………………………………………………………………..6

2.2 Definition and Conceptualization of Job Performance........................................................6

2.3 Antecedent of Working Relationship, Workload and Working Environment …………..7

2.4 Theoretical Framework…………………………………………………………………..10

2.5 Hypothesis………………………………………………………………………………..11

CHAPTER III: RESEARCH METHODOLOGY………………………………………..12

3.1Introduction………………………………………………………………………………12

3.2 Research Design………………………………………………………………………….12

3.3 Population………………………………………………………………...........................13

3.4 Sampling Technique and Size……………………………………………………………13

3.5 Data Collection Method………………………………………………………………….13


3.6 Data Analysis Procedure…………………………………………………………………16

CHAPTER IV: FINDINGS AND ANALYSIS…................................................................17

4.1Introduction……………………………………………………………………………….17

4.2 Frequency Table………………………………………………………………………….17

4.3 Reliability Analysis Results……………………………………………………………...24

4.4 Descriptive Analysis………..……………………………………………………………24

4.5 Correlation Analysis…..………………………………………………………………….25

4.6 Regression Analysis…...…………………………………………………………………27

CHAPTER V: CONCLUSION AND RECOMMENDATION…………………………..28

5.1Introduction……………………………………………………………………………….28

5.2 Findings……….………………………………………………………………………….28

5.3 Implication……………………………………………………………….........................29

5.4 Limitation…………………...……………………………………………………………30

5.5 Recommendation……...………………………………………………………………….31

BIBLIOGRAPHY…………………………………………………………………………..32

APPENDIXES………………………………………………………………………………36

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