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Robin's MULTIDISCIPILINARY ACTION PROJECT (MAP) Report-HR Policies and Implementation
Robin's MULTIDISCIPILINARY ACTION PROJECT (MAP) Report-HR Policies and Implementation
ON
OF
SUBMITTED TO
(SPCAM – MBA)
IN
FACULTY GUIDE
SUBMITTED BY
MBA SEMESTER
BATCH 2017-2019
1
Student’s Declaration
I hereby declare that the Multidisciplinary Action Project Report titled “Framing a
Hr Policies & Implementation ” in SHREE VENKATESH ENGINEERING
WORK is a result of my own work and my indebtedness to other work publications,
references, if any, have been duly acknowledged. If I am found guilty of copying
from any other report or published information and showing as my original work, or
extending plagiarism limit, I understand that I shall be liable and punishable by the
university, which may include ‘Fail’ in MAP examination or any other punishment
that university may decide.
2
Preface
3
Acknowledgement
I feel privileged to express my deep gratitude to all the executive and staff members
of “Shree Venkatesh Engineering Works” for the co-operation and guidance during
my internship programmed.
I like to thanks B.K SABOO, CHAIRMAN & also MR. PRASHANT SABOO, CEO
who gave permission for summer internship project training in SVEW.
The project was on the study of “Framing a Hr Policies & Implementation” at USL, It
has been acknowledgeable experience for me.
I wish to convey my special gratitude to all the finance officers for providing
favorable support during my summer training and also for helping me during the
preparation of report by providing all the required information.
Last but not the least I would like to thank the entire staff of SVEW for their help and
support for the excellent hospitality the extend to me during the project.
4
INTRODUCTION OF THE PROJECT
The Indian shipping industry plays an important role in the Indian economy as almost
90% of the country’s international trade is conducted by the sea. Today, India has
around 1071 ships with 722 coastal and 349 overseas ships; Indian coastal shipping is
highly fragmented.
The first ship building plant was laid in Vishakhapattanam in 1941. It was later,
adopted by the Indian Government in 1952 and was named as ‘Hindustan Shipyard
Limited’.
Kolkata, Goa, Mumbai and Kochi are the major ship building centers.
The Kochi Dockyard developed in collaboration with Japan, which is the largest and
most recent Dockyard of the country, whereas the Mazagaon Dockyard
(Mumbai) builds the naval ships for the Indian Navy.
India is one of the main maritime nations of the world with 6.8 million Gross
Registered Tonnages (GRT), with rating 17th in the world.
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INDEX
PARTICULARS PAGE NO.
List of tables
List of figures
Introduction
Overview of Industry
Company Profile
Diagnosis Phase
Background of the project
Objectives
Implementation Phase
Identifying Alternative Course of Action
Solution
Recommendations
6
LIST OF TABLES
Table No . Table Title Page No.
1 QUALIFICATION OF RESPONDENTS
8 PERCEIVED ORGANIZATIONAL
SUPPORT
9 ORGANIZATIONAL CITIZENSHIP
BEHAVIOR
7
LIST OF FIGURES
Figure No . Figure Title Page No.
1 QUALIFICATION OF RESPONDENTS
8 PERCEIVED ORGANIZATIONAL
SUPPORT
9 ORGANIZATIONAL CITIZENSHIP
BEHAVIOR
8
Industry Study
The most important part of a ship building is welding and it has to be performed by a
qualified welder. It is welded by fireing or heating it in a high temperature surfaces
to the point of melting using oxy-acetylene, electric arc, or other means, and uniting
them by pressing, hammering, etc. But in shipyards, there are times when the welder
has to spend his whole time. Welding can produce toxic fumes which is very harmful
to the health. A case study was performed to see where would be most effective place
to exhaust the hull cells on the bulkhead in between two spaces using an air horn
versus air with an electric blower. They used welders who were employees of the
shipyard and asked them to weld in a specific space. One that had shipyard dilution
ventilation(DV) and the other had local exhaust ventilation(LEV) then recorded to see
which typed of ventilation worked the best.In the results, they found that local exhaust
ventilation reduced particulate concentrations but also the efficiency
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Company Study
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COMPANY NAME Shree Venkatesh
Engineering Works
VALSURA ROAD,
HEAD OFFICE
Jamnagar-361002
Mobile:- 9824213301
7/1, Shivaji Nagar Society,
MUMBAI OFFICE Dr. Annie Besant Road,
Worli,
Mumbai-400025
India
Cell:- +91-9824213301
11
Company Profile
The company was established in Jamnagar in 1975 under the able leadership of Mr.
B.K.Saboo. The company mainly is a shipping contract,barge building company. Now
it has entered into manufacturing of Cast Iron Pipes & General Fabrication, gradually
diversified its interest in Marine & Allied Industries.
Year by year the company had gathered lot of experience engaged in construction of
jetties, maintenance & change over of SBM / SPM for almost all major establishments
in this area including Reliance, Essar, Indian Oil Corp., Adani Ports etc. The company
also provides patrolling boats to coast guards.
Apart from our technical and industrial feats, we take satisfaction in being socially
productive and available, be it during Kargil war, Cyclone or the devastating
Earthquake in Gujarat. Mr. B.K.Saboo has also been the President and active member
of Rajasthan Samaj – Jamnagar and have initiated and successfully completed various
social projects like organising Medical camps, Jogging track at Lakhota lake, Joggers
park, Dada-Dadi Garden etc in Jamnagar.
We enclose herewith our detailed profile and credentials for your perusal and kind
consideration. We shall be pleased to clarify and provide any further information if
desired
Service Providers
The company provides services like Life Raft Services, Fire Fighting
Appliances, Ship Repairing, Waste Management (Upcoming), Marine Fleet
Owners, Under Water Diving, Calibration & Testing.
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Ship Repairing :-
The company provides repair facilities to ships, in dry dock as well as in floating
condition. With an experience of 35 years in this field. The range of repair services
include electrical, air conditioning, refrigeration, engines (overhauls and
replacement), piping and deck as well as Hull repair work.
The company has a powerful team of highly qualified personnel, whose collective
expertise covers all areas in the repair and maintenance of rigs and ships. It also has
workshops near New Mumbai and related facilities which are equipped to undertake
ship and jack-up rig repairs
The services pertaining to Ship Repair include:, Floating/Dry Dock and in situ
emergency repairs ,Underwater repairs and maintenance, including underwater
cleaning of Propellers ,Hull painting, plating, piping and structural repairs and
replacement, Engine repairs/ overhauls and replacement ,Electrical, Electronic and
Hydraulic systems repairs
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Qualified Key Persons
Name Designation
Mr. B.K. Saboo Chairman
Mr. Prashant Saboo General Manager
Mrs. Sweta Saboo QC & Environmental Services in charge
Mr. Girish Bhadla Works Engineer
Mr. Mahesh Rachh Manager Operations & Co-ordination
Mr. Dilip Pandhi Manager Accounts
Mr. C.K. Bhatt Manager (Technical )
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Introduction of the study
Human Resource Policies
The following refers to principles and rules of conducting which formulate, redefine,
break into details and decide a numbers of actions that govern the relationships with
employees in the attainment of the organization objectives. Hr policies mainly covers
the following policies.
Hiring people policy with due respect to factors like reservation, sex, marital status.
Terms and conditions policy of employment compensation policy and methods, hours
of work, overtime, promotion, transfer, lay-off .
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Benefits of HR policies
Organizations should have personnel policies as they ensure the following benefits.
a) The main benefit in formulating policies requires that the management give
deep thought to the basic needs of both the organization and the employees.
The management must provide practices in other organizations.
b) Established policies ensure consistent treatment of all personnel throughout
the organization. Favoritism and discrimination are thereby minimized.
c) Continuity of action is assured even though top management personnel
changes. The CEO of the company may possess a very sound personnel
throughout the organization in his/her head.
.
d) It helps in motivating employees. This is especially true where the policies
reflect established principles of fair play justice and where they help people
grow within the organization.
e) It also helps in solving interpersonal and intergroup conflicts.
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DIAGNOSIS PHASE
17
Background of the problem
This outcomes seems especially relevant for service sector shipping organizations, as
financial outcomes are certainly not the only or even primary objective.
Notwithstanding the large amount of research on HRM in service sector, few studies
have explicitly addressed the multidimensional character of performance and linked
HR practices to various outcome dimensions
The present study was undertaken to know the employees satisfaction regarding the
HR Policies and Implementation.
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DESIGN AND ANALYSIS PHASE
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Research Design
The research design here adopted for this study is Descriptive Research
I have gained all the information regarding research from Questionnaire which comes
under descriptive method.
Source of data
There are 2 types of sources of Data. Primary Data and Secondary Data
Here in our research process we have used the Primary Sources of data which is a
Questionnaire. Data is been collected with the help of Questionnaire which has been
prepared.
Data Collection
Primary Data:- A Questionnaire has been prepared to obtain details from the
employees of SVEW.
Secondary Data:- Few information are been collected with collected from the
website of the company.
Population Size
Sample Size
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Sampling Technique
For analysis purpose of analysis the data has been collected from 57 employees of
SVEW. The sample selection has been done through Convenience sampling method.
The data has been statistically interpreted in a tabular form.
Tools of Analysis
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DATA ANALYSIS AND FINDINGS
60
51
50
40
30 GRADUATE
POST GRADUATE
20
10
89.50%
0
1 2
INTERPRETATION:-
From the above table it has been noted that out of 57 employees 89.50% i.e. 51
respondents are holding a degree of Graduation and 10.53% i.e. 6 respondents are
holding a degree of Post Graduation.
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Table 2. Experience wise classification of Respondents??
Series1 Series2
25
22
20
15
15
10 10
10
0
0 to 5 6 to 10 11 to 15 Above 15
INTERPRETATION:-
From the above table it has been noted that out of 57 employees 17.55% i.e. 10
employees are having experience up to 5 years. 17.55% i.e. 10 employees are having
experience of 6-10 years. 26.31% i.e. 15 employees are having experience of 11-15
years. 38.56% i.e. 22 employees are having experience of more than 15 years.
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Table 3. Age wise classification of Respondents??
Series1 Series2
25
20
15
24
10
13
10 10
5
0
Below 30 years 31-40 years 41-50 years 51 years &
Above
INTERPRETATION:-
From the above table it has been noted that out of 57 employees 17.55% i.e. 10
employees are below 30 years age group. 42.10% i.e. 24 employees are between of
31-40 years age group. 22.80% i.e. 13 employees are between of 41-50 years age
group. 17.55% i.e. 10 employees are above 51 years of age group.
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Table 4. Gender wise classification of Respondents??
2%
1
2
98%
INTERPRETATION:-
From the above table it has been noted that out of 57 employees 89.50% i.e. 51
employees are Male. 10.53% i.e. 06 employees are Female.
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Table 5. Marital Status of Respondents??
3%
3%
1
2
97%
97%
INTERPRETATION:-
From the above table it has been noted that out of 57 employees 96.50% i.e. 55
employees are Married. 3.51% i.e. 02 employees are Single.
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Table 6. Human Resource Management Practice?? (out of 57 employees)
Particulars SA A D SD
a) Our organisation places right person in right job 56 1 1 0
--------- ------ -----
98.25% 1.75% 1.75%
b) Selection of a candidate in our organisation is strictly based 40 17 0 1
on his/her merit ------- ------ ------
70.17% 29.83% 1.75%
c) Pay increments offered by our organization are satisfactory 45 9 3 0
-------- ------- ------
78.95% 15.80% 5.27%
120.00%
Strongly Agree Agree Disagree Strongly Disgree
98.25%
100.00%
78.95% 77.19% 75.43%
80.00% 70.17%
60.00%
40.00%
20.00%
0.00%
Option A Option B Option C Option D Option E
INTERPRETATION:-
From the above table it has been noted that out of 57 employees
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Table 7. Employees attitude & behavior?? (out of 57 employees)
Particulars SA A D
a) We trust the management for keeping promises made 33 24
to us --------- ------
57.90% 42.10%
b) We believe that our manag.follows policies serves 17 38 3
emp. & org both ------- ------ --------
29.82% 66.66% 5.26%
70.00% 66.66%
57.90% 57.90%
60.00% 54.38%
50.00% 42.10% 43.85%
40.00% 33.33%
29.82%
30.00%
20.00%
10.00% 5.26% 7.01%
1.75%
0.00%
We trust the We believe that our We believe our Manag. Respects each
management for manag.follows policies supervisor never act emp. Ability and
keeping promises serves emp. & org opportunistically knowledge of the job
made to us both exploit us
INTERPRETATION:-
From the above table it has been noted that out of 57 employees
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Table 8. Perceived organizational support?? (out of 57 employees)
Particulars SA A D
a) The co. values our contribution to its well being 19 39 01
--------- ---------- --------
33.33% 68.43% 1.75%
b) Our organization does not ignore complaints from its 11 49 3
employees ------- ------ --------
19.30% 85.96% 5.26%
INTERPRETATION:-
From the above table it has been noted that out of 57 employees
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Table 9. Organization citizenship behavior??
Particulars SA A D
a) Whenever my organization requires, I willingly 16 41 1
stay at work till late --------- ---------- --------
28.07% 71.92% 1.75%
b) I help new workers, even when not asked to do so. 13 48
------- ------
22.81% 84.216%
c) Whenever a need arises stand up to protect the 14 47 1
reputation of my organization. -------- ------- ------
24..56% 82.45% 1.75%
1.75%
28.07%
71.92%
INTERPRETATION:-
From the above table it has been noted that out of 57 employees
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FINDINGS
Most of the respondents (96.50%) are married and (3.51%) are single.
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In case of Organizational Citizenship Behavior below are the findings
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IMPLEMENTATION PHASE
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Identifying alternative course of action
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Solution
Employees are the cogs around which the gears of business turn. If the employees
don’t understand where the strategy is headed, they will be incapable of realizing their
full potential in aiding the strategy implementation.
Changes in strategy mean changes for people on an individual level, and individual
change tends to mean frustration, disappointment, and challenge. If an employee is
going to put in any extra effort toward propelling a conceived strategy, he must
believe that, in the long run, result will be worth the difficult sacrifices made in order
to implement the strategy.
Though invariably all employees must be on board for understanding and committing
to the strategy, this in and of itself is not enough. Implementing a strategy means
legitimately changing work production. In order to achieve the business strategy, all
off-strategy work must terminate and all on-strategy work must proceed with renewed
urgency and dedication.
Last but not the least important step in strategy implementation is that of realigning
departmental relationships within the system. Implementing strategy means crerating
deeper relationships between inter-dependent organizational units, such as sales and
manufacturing, or customer service and distribution. This last job is as challenging as
it is critical, because it demands that employees within discrete work units learn to
share and interact across the traditional boundaries of their job descriptions.
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Methodology for solution implementation
To fulfill a company-wide strategy requires that change be made not only within
individual departments, but also in the ways in which those departments interact with
one another. Job four focuses on adjusting the relationships between different
business processes, improving how they work together and accomplish their aims.
The implementation of a new strategy almost always demands such cross-system
changes, but rarely do organizations actually take steps to make these shifts. Granted,
it’s pretty hard work.
Planning of proper man power is one of the most important duty of an HR. The HR
makes some strategy for hiring accurate kind of people in their organization. Job
description is prepared which will be beneficial to the company. After selection of
accurate best employee planning for training and induction is done.
To keep motivated towards the work is the main duty of an HR. To define individual
role is the first task. Time to time feedback will help the employees in getting attached
to the work. Organizational objectives with their own personal goals. It helps in
recognizing people’s performance.
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Recommendations
We have came to know about the dissatisfaction with the Hr Practices of the
company. The management should consider this and necessary arrangements should
be made to improve the Hr practices of the company.
Human Resources departments should strive to not just be super efficient and
organized with new hires, but should really think of themselves as the first ones to
welcome a new employee and make a positive impression. Taking care of a new
employee/intern's unique needs is an important responsibility that should be done
carefully.
Don't assume new hires know what your organization expects. What may appear
simple to you is foreign to the next person. Develop a straight forward employee
handbook or manual to address the basics including job descriptions, attendance
expectations, e-mail communication etiquette, payment methods and more. Review
standard operating procedures and set people up for success.
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BIBLIOGRAPHY
www.shodhganga.inflibnet.ac.in
www.google.co.in
ashusaini.blogspot.com
en.wikipedia.org
www.workforce.com
www.venkateshengg.com
www.comparehris.com
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APPENDIX
Human Resource Management Practices and their outcomes at Shree Venkatesh Engg.
Works
Dear respondent,
The present study is an endeavor to identify the various HRM practices and their
relationship with selected outcomes in Shree Venkatesh Engg. Works. Below various
statements related to HRM practices and their outcomes are listed. Please express how far
these practices and their outcomes are prevailing in your organization by indicating your
level of agreement/ disagreement on a five point scale
The information provided by you will be used only for MBA Project work and not for any
commercial activity. Please spare a few minutes from your valuable schedule and share your
true feelings. Confidentiality of the information provided will be ensured.
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us.
Management respects each employee’s ability and knowledge of the
job.
**************************************************************
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