UNIVERSITY EXAMINATIONS UNIVERSITEITSEKSAMENS UNISA Fates EMA2601 OctoberiNovember 2018 Engineering Management Il (Module A) Duration 2 Hours 100 Marks EXAMINERS FIRST MR IM DIKGWATLHE SECOND MR WP NEL Use of a non-programmable pocket calculator 1s permissible Closed book examination This examination question paper remains the property of the University of South Africa and may not be removed from the examination venue This examination paper consists of 10 pages (including this page} Please answer all the questions ITURN OVER}2 EMA2601 OouNov 2018 QUESTION 1: INSTRUCTIONS. This question consists of multiple-choice sub-questions Answer the sub-questions wn this question in your answer book together with the other questions Below are some guidelines on how to answer multiple-choice questions () Suppose a question reads as follows Which of the following statements is/are correct? 2) Good employment relationships will usually result in improved employee productivity b) Good employment relationships will usually result in reduced absenteeism ©) One of the main functions of a trade union 1s to negotiate better wages and working conditions on behaif of its members Moa 2) aande [3] a,b,ande (4) bande oc All three of the statements (a, b, and c) are correct This means that you would wnte alternative [3] n your answer book (i) For each subquestion, select only one of the alternatives (1 to 5 in the above case) (i) You will receive 2 marks for a correct answer Marks will not be deducted for mcorrect answers (v) Question 1 consists of 12 subquestions and is worth 24 marks (v) Write down your answers to this question in your answer book as follows Write down the ‘number of the question and, next to it, the number of the option you have selected. For example 1 1S) 120 (4) 13° [3] 1m fy 1120 (t] [TURN OVER}EMA2601 OcuNov 2018 QUESTION 1. MULTIPLE-CHOICE QUESTIONS ‘The enwronment in which technical people work 41 12 13 accomplish specific tasks such as drafting, laboratory procedures and mode! buding (1) Engineers {2} Technologists {3} Technicians [4] Artisans (2) Which one of the following is not the main challenge that engineering managers involved in the manufacture of products face according to White? [1] Aiming at the ight targets [2] Getting the nght people {3} Dealing with increasing international competition [4] Creating the climate that encourages innovation {5} Leadership 2) The politcal environment can pose a nsk to companres in the form of [1] Higher taxes {2} Tougher legislation [3] Changing legislation [4] Allof the above @ Principles of general management 14 15 Which one of the following is the third activity n the planning process? @ [1] Search for and identify opportunities [2] Formulation of objectives [3] Hdentiy alteranves [4] Plan for implementation According to Mintzberg, managenal work can be classified into three broad categones where a manager can play the following roles interpersonal, informational and decisional Which one of the following below ts the duty of a manager when he/she 1s playing the interpersonal rola? 2) I] Spokesperson [2] Figurehead [3] Negotiator [4] Disturbance handier [TURN OVER}