1.

General Patient

Service requirements for general patient:

General Patient without General Patient with

Num Service Location
Reference Reference
1 Out-patient Care Facility Direct to Admission Direct to Admission
2 Emergency Room Direct to Triage Direct to Triage
3 In-patient Care Facility Enter through Out- Enter through Out-
Patient/ER Patient/ER

2. National Health Insurance Participant Patients

Service requirements for National Health Insurance Participant Patients:

Num Service Location Requirements

1 Out-patient Care Facility - SPRO
- BPJS member card
- Puskesmas/clinic reference
- Copy of KK and KTP
2 Emergency Room - BPJS member card
- Copy of KK and KTP
3 In-patient Care Facility - BPJS member card
- Puskesmas/clinic reference
- Copy of KK and KTP
- Cover letter from ER or polyclinic

a. Service hours:

Num Service Location Admission Locket Service

1 Emergency Room
2 Out-patient Care Facility
3 In-patient Care Facility
24 hours 24 hours
- Monday to Saturday - Specialist Clinic:
(07.00 – 12.00 WIB) Morning: Monday to Saturday
Monday to Saturday (08.00 WIB – finished)
(13.00 – 18.00 WIB) Noon: Monday to Saturday
- Except holidays (12.00 WIB – finished)
24 hours 24 hours