My First Month: All You Need To Know and Note

My First Month
All you need to know and note

The Expatcenter
The Expatcenter provides a one-stop shop service for international

companies and their highly skilled migrant employees. The Expatcenter
is a joint initiative of the cities of Amsterdam, Amstelveen, Almere and
Haarlemmermeer, along with the Immigration and Naturalisation Service
(IND). With simplified procedures, the Expatcenter aims to better meet
the needs of international companies and their expatriate employees.
The Expatcenter’s website (www.expatcenter.com) contains a wealth

of useful information for expats, as well as our most frequently asked
questions, covering essential topics from residence permits to finding
a job, childcare, or an apartment.
We hope that this booklet serves as a helpful tool for new expats
in the Amsterdam area. Within it you will find general information
on subjects such as housing, public transportation, driving licences,
healthcare and important contact numbers. The second section of this
booklet contains a listing of all the Expatcenter’s partners, as well as
their contact details. 3
The Expatcenter staff are ready and able to answer questions and
provide information on a wide range of topics. Keep up to date with
the latest news and information from Expatcenter Amsterdam by
subscribing to the monthly Expat newsletter via our website.
We hope you enjoy your stay in the Netherlands!
Contact us or visit our website:

+31 (0)20 254 7999
welcome@expatcenter.iamsterdam.com
www.expatcenter.com
Index
The Expatcenter 3 Expatcenter Partner Listings

Fun Facts & Figures 5 Banking39
Language6 Financial Services 39
Checklist: you’ve arrived 7 Insurance39
Driving Licence 8 Health39
Finding Accommodation 11 Employment38
Housing Rights 12 Higher Education 40
Public Transportation 14 Childcare Services 42
Dutch Healthcare System 16 International Schools 42
Finding work in the Language43
Amsterdam Area 17 Relocation44
The Expatcenter’s Frequently Telecom44
Asked Questions 19 Legal Services 45
Public Holidays 2013 20 Transportation46
Amsterdam Metropolitan Area 21 Media46
Amstelveen22 Tax47
4 Haarlemmermeer24
Almere26
Amsterdam City Hall and City
Districts29
International Groups & Clubs 31
The Expatcenter Partnership
Programme37
Partner Listing A-Z 38
Expatcenter Partner Locations 48
Essential Dutch Numbers 51
Contact Details 53
Fun Facts & Figures
Founded in the late 12th century, Amsterdam’s name originates from a

dam on the Amstel River. The city is also often called the ‘Venice of the
North’, due to its many canals.
Attention trivia buffs: the numbers are in, Amsterdam has over 2,500
houseboats, 654 gable stones and 8 windmills.
Amsterdam in Numbers
Inhabitants: Over 780,000
Inhabitants in the Amsterdam Metropolitan Area: 2,289,762
Nationalities: 180
Bicycles: 881,000
Trees: 220,000
Flower bulb in parks and public gardens: 600,000
Parks: 40
Trams: 255
Ferries: 9
Markets: 32
Shops: 6,159
Antique shops: 165
Diamond polishing factories: 24 5
Canals: 165
Bridges: 1,281
Wooden drawbridges: 8
Glass-topped canal boats and saloon boats: 110
Houseboats: 2,500
16th, 17th and 18th century buildings: 6,800
Gable stones: 654
Royal Palace: 1
Statues and sculptures: 302
Windmills: 8
Museums: 51
Art galleries: 141
Paintings by Rembrandt: 22
Paintings by Van Gogh: 206
Wax statues at Madame Tussauds: 140
Animals at Artis Zoo: 6,100
Historical church organs: 42
Concerts and theatrical performances per year: 16,000
Concerts and theatrical performances per day: 40
Language
The official language of the Netherlands is Dutch. The majority of

Amsterdam’s residents speak English well and are often fluent in one or two
languages on top of that. One can usually get by effortlessly in Amsterdam
without knowing a word of Dutch. For those keen to try, learning a few words
or phrases will always go a long way with the locals. Tip: the Dutch ‘g’ is
normally pronounced mid-throat, sounding similar to the ‘ch’ in loch or Bach.
Helpful words and phrases

Do you speak English? Spreekt u Engels?
Hello Hallo
Good morning Goedemorgen
Good afternoon Goedemiddag
Good evening Goedenavond
Goodbye Dag or doei (informal; pronounced: dowee)
Excuse me Pardon
Thank you Dank u
Please Alstublieft (pronounced: alst-u-bleeft)
Yes Ja (pronounced: yah)
No Nee (pronounced: nay)
Tasty Lekker
6 Lovely Mooi
Cosy Gezellig
Entrance Ingang
Exit Uitgang
Open Open
Closed Gesloten
Checklist: You’ve Arrived
Moving to another country can be an overwhelming experience,

however proper organisation can help make it a smooth process.
Below is our basic checklist to help you once you’ve arrived in the
Netherlands. More detailed information about all the below items can
be found in this booklet and/or on our website (www.expatcenter.com).
Once you arrive

n Register with your local embassy or consulate 
n Register with the local municipality* 
n Collect and/or arrange residence permit and/or work permit 
n Arrange a local bank account (see page 37) 
n Arrange local health insurance (see page 14 & 37)* 
n Obtain a driving licence or exchange your current licence 
(see page 6-8 & 44)
n Get connected: arrange telecom, internet and utilities (see pages 18 & 42)
n Register with a local doctor and dentist (see page 14 & 17) 
n Find short-term/long-term accommodation (see page 9) 
n Investigate schooling/childcare possibilities in the region 
(see page 17 & 40)
*Items marked with an asterisk are mandatory 7
Settling in
n Learn the local language (see page 41) 
n Join a group, club or association to meet others (see page 29-34) 
n Get active in the local and/or expat community 
Driving Licence
If you intend to drive a car in the Netherlands, you’ll need to pay close
attention to the rules pertaining to driving licences. If you plan to remain
in the country for an extended period, you may have to exchange your
current licence for a Dutch one. Please note, this must be done before
your current licence expires.
Validity of your driving licence

As an international resident in the Netherlands, you can use your own driving
licence for a certain period of time, after which you will be required to obtain
a Dutch permit (rijbewijs):
n For EU countries, Iceland, Lichtenstein, Norway and Switzerland, licences
are valid for ten years from the date of issue
n For all other countries (including the Netherlands Antilles and Aruba)
licences are valid for only six months from the date you register at your
local municipality.
You can exchange your licence for a Dutch one if you meet all of the
following conditions:
1. you live in the Netherlands and are registered with your local municipality
2. you are from the EU, the EEA, Switzerland OR are from a country with a
8 special agreement (See Exceptions below) OR you have the 30% ruling
3. you have a valid residence permit (unless you are a citizen of the EU,
EEA or Switzerland)
4. your current driving licence is valid
5. your current driving licence, if issued in a country outside the EU,
was issued after being a resident of that country for at least 185 days.
If you do not meet the above conditions or if you are from a country other
than those listed on the Exception list (see below) you cannot exchange your
licence for a Dutch one. This means you will need to take a standard theory and
practical test at the Central Office for Motor Vehicle Driver Testing (www.cbr.nl).
Procedure at the municipality

If you meet the above conditions for exchanging your driving licence,
you must submit your application at your local district council office
(stadsdeelkantoor). You will also need to submit the following:
n colour passport photograph, which meets the criteria specified in
the Passport Regulation
n your foreign driving licence
n your residence permit unless you are a citizen of the EU/EEA or Switzerland
n certificate of fitness, if necessary. (See Exceptions below)
An application for a Dutch driving licence costs around € 50 (2012 rates) and
must be paid in advance. The application is submitted to the Government
Road Transportation Agency (Rijksdienst voor het Wegverkeer, RDW) and the
appraisal process takes approximately two weeks. The application can only be
done in person.
Please note: You are not permitted to drive while your application is being
processed. An international driving licence is only a legalised translation of a
national driving licence. This cannot be exchanged for a Dutch licence.
Exceptions
When applying for a Dutch driving licence, two exceptions may apply:
1. Certificate of Fitness - You may be asked to provide a certificate of fitness
(verklaring van geschiktheid). This is a statement that proves you are physically
and psychologically fit to drive a vehicle. The certificate can be obtained from
the Expatcenter or at your local municipality office.
This statement is needed in the following cases:
n You have an EU/EEA or Switzerland driving licence with categories, C, CE, C1, D etc. 9
n You benefit from the 30% tax-ruling
n Your driving licence is from the Netherlands Antilles or Aruba
n Your driving licence is from one of the countries with special agreement
Send your form to the Central Office for Motor Vehicle Driver Testing
(CBR). They will notify you when your statement has been registered and let
you know whether you have to undergo an additional health check. After
the registration you can apply for the driving licence exchange. For more
information, contact the Expatcenter or your local municipality office.
2. Special Agreements - If you are a national from one of the countries listed
below you can change your driving licence, but you may only exchange it in
the categories listed below:
n Andorra: B (passenger car)
n Aruba (all categories)
n Canada; only Québec (Class 5): B (passenger car)
n Israel: B (passenger car)
n Japan: AB (passenger car and motorcycle of more than 400 cc)
n Jersey (all categories)
n Isle of Man (all categories)
n Monaco (all categories)
n Netherlands Antilles (all categories)
n Singapore: AB (Class 2 [motorcycle of more than 400 cc] and Class 3
[passenger car])
n South Korea: B (passenger car)
n Taiwan: B (passenger car)
More information
n RDW: The Government Road Transport Agency (Rijksdienst voor het
Wegverkeer): www.rdw.nl
RDW is available to answer questions over the phone relating to the
exchange of driving licences in English, Dutch and German: 0900-0739.
n CBR: Central Office for Motor Vehicle Driver Testing (Centraal Bureau van
Rijvaardigheid): www.cbr.nl
n Rijbewijs: General information about driving. (Info in Dutch and English):
www.rijbewijs.nl
10
Finding Accommodation
Finding a place to live in Amsterdam can be a challenge. However,

with research and the right advice, you can find your perfect home in
the city.
Renting in the private sector

The most common option for expats is renting property in the private
sector. Private rental accommodation is not subsidised and there are no
pre-conditions for your eligibility. In most cases, however, you will need a
residence permit.
To help find a rental property, we suggest you try:

n Specialised rental agencies: Always check that your agency has a licence
from the municipal authorities
n Online housing sites
n Estate agents (makelaars)
In the private sector, landlords usually ask for a deposit, which is typically the
equivalent of one or two months’ rent. As for contracts, tenancy agreements
can be concluded for fixed periods of time. You should always read your
tenancy agreement carefully.
11
Rooftrack
Rooftrack is an initiative of WoningNet and offers a wide range of available
properties in the non-subsidised rental market. Rooftrack’s website displays
rental properties from both housing corporations as well as professional
property management firms in the cities of Amsterdam, Almere, Haarlem
and Utrecht.
The Rooftrack website is free of charge and available in English. To search

for available properties please check www.rooftrack.nl
Housing Rights
It is important for everyone who buys or rents a home in Amsterdam to

know what their rights are. What do you do if there is a conflict with your
landlord? What are your rights?
What to look out for when renting a house or apartment

The supply of residential accommodation in Amsterdam widely fluctuates.
At times there is a housing shortage which can lead to elevated rental prices.
It is important to know your rights. Always make sure you read a tenancy
agreement carefully before signing; six months into the contract, many rights
may have or could soon expire. For example, it is important to check whether
your rent is accurate, according to the point system, within the first half year.
Should anything go wrong, the Dutch law has many rules that protect your
rights as a tenant. For example, a landlord cannot simply evict you from your
home. If you do not reach agreement, only a court can terminate the lease.
WijksteunpuntenWonen (WsW) is an excellent contact for information

relating to tenancy rights and people looking for housing. WsW is an
independent organisation that can give you free information, advice and
support regarding renting and housing.
12
Did you know that…
n as a tenant you have rights, regardless of what’s written in your
contract/lease.
n there are rules regarding rent control, furnishing and service charges.
n housing agencies in Amsterdam have to abide by the rules and can be held
accountable if you are being overcharged.
n so-called temporary leases often in fact aren’t actually temporary.
You might not have to leave when your lease ends.
n you can make the landlord do the necessary maintenance.
n you cannot be evicted from your home for starting legal procedures.
n charging a key fee (sleutelgeld) is illegal. The departing tenant or landlord
may however ask you for this; do not pay.
Where to find help in the event of problems with a landlord
In the Netherlands there is an independent organisation that deals with
problems between tenants and landlords: the Rent Tribunal (huurcommissie).
The Rent Tribunal can also rule on disputes between you and your landlord.
What to look out for when buying a house or apartment

If you want to buy a house or apartment, seek the advice of an expert.
There are many more financial and legal questions to consider than if you rent
accommodation. For example, a financial advisor can work out what mortgage
is best for you and what it will cost you. In addition there are the so-called
buyer’s costs (kosten koper). These are the costs you incur for things like the
services of the estate agent, transfer costs, mortgage costs and transfer duty.
Important Contacts
Amsterdam Steunpunt Wonen
Nieuwezijds Voorburgwal 32
1012 RZ Amsterdam
+31 (0)20 - 5230130
info@steunpuntwonen.nl
www.steunpuntwonen.nl
13
Wijksteunpunten Wonen (WSWonen) for free advice on all rental matters:
The Wijksteunpunt Wonen contact information is available on the
www.wswonen.nl website. You can call and make an appointment or visit
during their walk-in times. Please bring your lease/rental contract. You can also
ask questions via the website www.wswonen.nl
Source: Wijksteunpunten Wonen

Public Transportation
Travelling within Amsterdam is straightforward and convenient. The easiest

way to get around is by bicycle, which is also preferred by locals and is an
integral part of Amsterdam culture. There is an extensive transport network
connecting city districts, and commuters can choose a variety of methods to
reach their destination as efficiently as possible. This includes the train, tram,
metro, bus and ferry.
OV-Chipcard
The OV-chipcard is an electronic card with a built-in chip for use on all public
transport in Amsterdam, including buses, trams and metros. You can purchase
a card at kiosks, newsagents, supermarkets and ticket bureaus in Amsterdam
and Amstelveen. Please note: the cards are not valid on some regional buses
or trains (including to/from Schiphol Airport).
The right card for you

The OV-Chipkaart can be topped up with credit in euros, or you can buy
a single or season ticket. There’s three different cards to choose from:
anonymous (anonieme), personalised (persoonlijke) and disposable:
n Personalised card - buy online (www.ov-chipkaart.nl). Costs 7.50 euros
and is valid for five years.
14 n Anonymous card - buy at the ticket office or station vending machines.
Costs 7.50 euros and is valid for five years.
n Disposable card - buy at station vending machines or on the tram.
Can be used for one hour after validation.
Most importantly: check in and check out

When you start your journey, hold your card up to the reader until a green
light appears. A bleep sound will indicate that your card has been read. If you
change to another bus/tram/metro, you have to check out (by scanning your
card at the machine), and check in again at your next stop. If you forget to
check out, the card will no longer be valid and you may risk a fine.
For a comprehensive list of OV-chipcards and prices, please check www.gvb.nl

Getting Around
n Bicycle: In addition to maintaining good health, the flexibility of keeping to

your own timetable, and the convenience of parking compared to that of a
car, bicycling is the best way to navigate Amsterdam.
n Train: Trains in the Netherlands are typically used for longer journeys,
either to another town or city, or to travel across Amsterdam.
n Tram: Trams are common in Amsterdam, with routes heading out from the
centre in all directions. Trams are ideal for short journeys around the city
centre, as well as for travelling to other districts.
n Metro: Amsterdam’s metro runs underneath the centre, from Central
Station to the outer districts. This can be a fast and efficient way to travel.
n Bus: Amsterdam operates a full bus network, which will take you
anywhere you have to go.
n Ferry: Behind Central Station, ferries hustle their way across the River IJ,
transporting passengers to various locations in the north of Amsterdam.
Some specialist ferries also travel along the river to other districts of the city.
n Taxi: Taxis can be handy when travelling to and from the airport, at
night when the trams have stopped running or when you’re running late.
Depending on the traffic during peak times, however, public transport may
get you there even quicker.
More information: 15
Public transportation
www.gvb.nl (Amsterdam) & www.9292ov.nl (route planning)
Customer service GVB

0900 8011
Trains
www.ns.nl
Customer service 0900 9296 (35 cents p/m)
Bicycle routes
www.routecraft.com
Taxi
www.taxi.amsterdam.nl
Suggestions or complaints 0900 202 1881
Dutch Healthcare System
Dutch healthcare is among the best in the world, with people having access
to advanced treatments and preventative care during all stages of their lives.
Hospitals use the latest equipment and physicians are continually educated on
the basis of the latest insights from the scientific community.
General practitioners (huisarts) play an important role in the Dutch healthcare

system; they are the first port of call if you have health problems. Patients are free to
choose their own doctor. It is useful to choose one close to home. Doctors have their
practices in residential areas and operate on an appointment system. If necessary,
the doctor will refer patients to a specialist at a hospital.
Health Insurance
If you are a resident of the Netherlands, you are, in principle, obliged to take
out Dutch health insurance, even if you are already insured in another country.
This ensures that every person is protected against the financial risks of illness and
hospital admission. You are free to choose from any health insurer (zorgverzekeraar)
offering the basic package (basisverzekering) and can change insurers once a
year. To register for health insurance, you will require a social security number
(burgerservicenummer or BSN). Please note: If you are not covered by Dutch health
insurance, you risk being fined and billed retroactively for the months you were not
16 insured.
The key to the Dutch healthcare system is the mandatory basic health insurance
policy. The coverage of this standard package (basisverzekering) is determined by
the government and includes medical care by specialists, GPs and midwives, hospital
care, medication, rehabilitation, dental help for persons younger than 22, mental
healthcare and necessary medical help during a holiday or business trip abroad.
Health insurance companies have an obligation to accept everyone for this package,
irrespective of gender, age and health. Health insurance companies also offer
additional premium plans. These may cover things such as physiotherapy, spectacles,
dental care for persons 22 years and older, and alternative medicine.
If you would like to know more about your specific situation, please contact the:
n College for Health Insurances at +31 (0)20 797 8555 for questions relating to
health insurance
n Sociale Verzekeringsbank at +31 (0)20 656 5352 for questions relating to social security
n EU information line (toll-free from anywhere in the EU) at 00 800 678 91011 for
questions relating to your EU health card or insurance
Source: Ministry of Health, Welfare and Sport: www.minvws.nl
Finding Work in the Amsterdam Area
Whether you’ve moved for love or labour, finding a job in foreign lands is a
challenge, but not impossible. Unemployment in the Netherlands is one of
the lowest in the EU. Below are some tips for a successful job hunt.
Network
For most people new to Amsterdam, places and faces will be unfamiliar.
Overcoming this, de-stranger your environment and join a few groups to strike
up professional networks (and possibly friends).
It’s always easier to find a job through a close contact or by word-of-mouth.

Amsterdam’s expat community is surprisingly tight-knit, making for many likely
encounters and acquaintances.
Recruitment agencies (uitzendbureaus)

Agencies are located all over the city. Like anywhere, there are agencies that
specialise in temp positions, meaning one can find work quite quickly, and
those for permanent roles. Also, there are several agencies who recruit for
vacancies that do not require Dutch. A comprehensive list of such agencies
can be found on the Expatcenter website and listed in the Partner section of
this booklet under “Employment”.
17
Internet
The internet is the most common avenue for job seekers, not only for
searching and registering your details but also to keep up to date with
prospective employers. Most agencies regularly post vacancies on their sites,
and if you are registered with them, they will contact you to alert you of new
opportunities. If you prefer the direct route, job search engines such as the
Nationale Vacature Bank (in Dutch) Intermediair and Monsterboard are user-
friendly, invaluable resources. Alternatively, check out the websites of the
international companies and organisations that have local headquarters in
the Netherlands for their job postings.
UWV: Public Employment services

The public employment service, UWV WERKbedrijf, plays an important role in
the Dutch labour market. There are branches located throughout the city with
specialists on hand to offer advice and information to job seekers. Through
an extensive network of partner sites and (temporary) employment agencies,
most vacancies registered with these partners are also registered in the online
job database of the UWV WERKbedrijf. Either drop by in person or search for
vacancies online at werk.nl.
Take initiative
It is not uncommon to apply for work at a particular company that currently
has no vacancies with an unsolicited application. Employers often appreciate
the initiative. You will need to first find a contact person at the company (e.g.
in the human resources department), so that the application is addressed to
a particular person. When preparing to meet your new contact, have your CV
and cover letter (motivatie) tailored to the local style. An extra pointer: Dutch
employers have a certain proclivity for hobbies and additional interests.
Coaching
There are many companies in the Amsterdam area offering coaching and
training services for English-speakers looking to improve their skills or re-
evaluate their career goals and aspirations. Enlisting the help of a professional
coach may be a good way to set your job related priorities and hear tips
from an expert. A list of coaches can also be found in this booklet under
the “Employment” section.
Additional Information:
n UWV WERKbedrijf: www.werk.nl
n The EURES website specialises in pan-European job vacancies and is
18 available in all major European languages: eures.europa.eu
n Please see the Expatcenter partners listed under “Employment” in this
booklet for a list of recruitment agencies and employment coaches
The Expatcenter’s Frequently Asked Questions
Below is a selection of the Expatcenter’s most frequently asked questions.

The answers to all of these questions (and more) can also be found on our
website at www.expatcenter.com
Q: Am I eligible for the 30% tax ruling?

A: The 30% ruling is a tax advantage for foreign employees working in the
Netherlands. If a number of conditions are met, the employer is allowed to
grant a tax free allowance amounting to 30% times 100/70 of the gross salary
subject to Dutch payroll tax. For more information and details on the 30%
ruling see:
http://www.iamsterdam.com/en-GB/Living/official-matters/thirty-percent-ruling
Q: How do I find a doctor and/or a dentist?

A: In the Netherlands, patients choose their own doctor and dentist. However,
it is useful to choose one close to home. In order to find a doctor in your area
it is easiest to ask around (friends, neighbours, colleagues, etc.). Alternatively,
you can consult the Yellow Pages (Gouden Gids) or contact ACCESS, a not-
for-profit organisation which supports the international community in the
Netherlands. ACCESS can be reached by calling 0900-2222377 (€ 0,20 c/per
minute). For more information please see:
http://www.iamsterdam.com/en-GB/Living/Family-Health 19
Q: How does the Dutch education system work?

A: In the Netherlands, children go to primary school (basisschool) from the
age of four. Compulsory schooling begins at age five. After group 8, the final
year of primary school, pupils enter secondary school (middelbare scholen).
For more specifics on the education system please see:
http://www.iamsterdam.com/en-GB/Living/Education
Q: Am I eligible for any childcare benefits?

A: Everyone who lives, works, and pays taxes in the Netherlands has the right
to Child Benefit (kinderbijslag) for children under the age of 18.
A separate income-related childcare allowance (kinderopvang toeslag)
also exists to reimburse parents for a portion of their childcare costs.
To find out more about these benefits, please see:
http://www.iamsterdam.com/en-GB/living/family-health/children
Q: How do I set up my telephone, television and/or internet?
A: After finding accommodation, television, internet and telephone are often
among the first things to be arranged, all of which are now available digitally
and/or via cable. Many providers offer bundles of all three services.
For more information on setting up these services please see:
http://www.iamsterdam.com/en-GB/Living/Housing/household-maintenance
Q: Can I work as a freelancer or start my own company?

A: In the Netherlands, freelancers, entrepreneurs and one-man
start-ups are recognised as ZZP’ers (zelfstandige zonder personeel) or
self-employed without employees. To work as a ZZP’er you will need to meet
several conditions. Please be aware that working as a freelancer may have
consequences for your residential status. To find out the facts, see:
www.iamsterdam.com/en-GB/living/work/going-freelance
Public Holidays 2013
20 01 January New Year’s Day (Nieuwjaarsdag)

29 March Good Friday (Goede Vrijdag)
31 March Easter (1e Paasdag)
01 April Easter (2e Paasdag)
30 April Queen’s Day (Koninginnedag)
05 May Liberation Day (official holiday every 5 years) (Bevrijdingsdag)
09 May Ascension Day (Hemelvaartsdag)
19 May Pentecost (1e Pinksterdag)
20 May Pentecost (2e Pinksterdag)
05 December Sinterklaas (not an official holiday)
25 December Christmas (1e Kerstdag)
26 December Christmas (2e Kerstdag)
Amsterdam Metropolitan Area
Den Helder
The Amsterdam Metropolitan Area (AMA) is comprised of several surrounding

municipalities, including the cities of Amsterdam, Almere, Amstelveen and
Haarlemmermeer.
The AMA encompasses the city of Amsterdam and its surrounding cities and
areas in the Dutch provinces of North Holland and Flevoland. The area has a
total population of more than two million inhabitants.
Enkhuizen Em
The Expatcenter Amsterdam is aHeerhugowaard
joint initiative of the cities of Amsterdam,
Amstelveen, Almere and Haarlemmermeer.
Hoorn
Alkmaar
Purmerend
Lelystad
IJmuiden
Zaandam
21
Haarlem
Amsterdam Almere Ha
Hoofddorp
Hilversum
Leiden Amersfo
Alphen a/d Rijn
Utrecht
n Haag Zoetermeer Zeist
Rijswijk Nieuwegein
Veenendaal
Delft Gouda Mymap BV. Openstreetmap.org
Rotterdam Tiel
voetsluis
Oss
Amstelveen
Amstelveen
Quality of life is an essential element in Amstelveen. With its strategic
location, close to Amsterdam and Schiphol airport, Amstelveen has always
been tremendously appealing for international businesses and expatriates.
Ten percent of the Amstelveen population currently has an international
background.
International orientation
Amstelveen’s international orientation is partly determined by its economic
relations. Located in the vicinity of Amsterdam Airport Schiphol and just a short
distance from Amsterdam, Amstelveen is an appealing base for international
companies. The high living standards are also attractive to foreign staff which
explains why Amstelveen has an active and growing expat community.
The Japanese are by far the largest non-Dutch nationality group residing in
Amstelveen, followed by the Indians, British, Chinese, Germans, Americans,
other Asians and West Europeans.
Quality of life
Housing in Amstelveen is of a very high quality with a reasonable price/quality
22 ratio. Strategic location and quality of life are the fundamental elements of
Amstelveen’s appeal.
The Stadshart (city centre) is the cultural and retail heart of the city and plays
a vital role in Amstelveen’s image. It is home to a nationally commended
library, the P60 concert venue, the Schouwburg Amstelveen theatre and
the acclaimed Cobra Museum of Modern Art.
Green city
Amstelveen is proud of its abundant greenery. The town is famous for  the
1,000 hectare Amsterdamse Bos forest, the botanical gardens and its many
peat lakes. The well-maintained public green spaces are highly valued both
by the inhabitants and the business community.  The town also has ample
sports facilities for a wide variety of sports at all levels and actively encourages
participation in top-level sport. Hockey and volleyball are particularly popular
in the city.
International education
Amstelveen provides a wide range of excellent educational facilities at both
primary and secondary levels. The International School of Amsterdam, the
Korean School and the Japanese kindergarten are also essential assets.
In combination with the higher professional education institutes and
universities in Amsterdam, an appealing and comprehensive education
package is provided.
International School of Amsterdam

The International School of Amsterdam provides primary and secondary
education for the international community. In a beautifully designed building
it teaches an international curriculum (International Baccalaureate) for students
from 3-18 years of age, preparing them for possible entry to universities across
the world.
ISA is a caring and secure environment in which students can develop the skills,
confidence and creativity that will help them to succeed academically. With
a focus on international understanding, children learn to think about various
cultures, views and opinions. It is a unique educational environment that is
designed to bring out the very best in each child. 
For more information please visit www.isa.nl 23
Employment
Employment in Amstelveen is concentrated in high-quality business services,
such as IT companies, accountancy firms and advertising companies.
The annual increase in the number of available positions primarily involves
this sector. The unemployment rate in Amstelveen is relatively low. Many foreign
companies, the majority of which are from the USA and Japan, have based their
offices in Amstelveen.
Further information
For more information please visit the city of Amstelveen’s website at
www.amstelveen.nl (available in Dutch, English, Japanese and Chinese).
Haarlemmermeer
Haarlemmermeer
With a population of more than 140,000, Haarlemmermeer ranks among the
twenty largest municipalities in the Netherlands. Twenty-six villages are dotted
across an area covering 18,500 hectares.
Feel at home
Living in the vicinity of Haarlemmermeer provides a dynamic, yet peaceful
experience, within easy reach of the centre of Amsterdam.
The area is relatively sparsely populated, with just over three homes per
hectare, and is home to many families. The majority of the homes are modern,
comfortable, low-rise houses with gardens.
Over the past 25 years, numerous recreational areas have enriched the
Haarlemmermeer region. Just outside the municipal borders, within cycling
distance, there are freely accessible country estates, dunes, beaches and sailing
waters. And for those in search of big-city bustle, Amsterdam is just a short
distance away.
Vibrant culture
24 Arts and culture contribute to the identity and cohesion of a community.
Haarlemmermeer therefore pursues a dynamic arts policy, taking on the
role of initiator, coordinator and funding body. From the Cruquius pumping
station, characteristic farmhouses, to Amsterdam’s former fortification
outposts, Haarlemmermeer cherishes the 62 monuments that make up its
historical heritage. What’s more, the municipality also invests extensively in
contemporary art and culture.
Woods and water
Cycling is a joy along the polder byways of Haarlemmermeer, where the
100-year-plus Genie Dyke leads to Haarlem and then on to the dunes and
North Sea beaches. Water sports enthusiasts have plenty of room to play
along the Ringvaart and around the marinas in the polder’s eastern reaches,
near Rijsenhout. Just south of Haarlemmermeer lies the Kagerplassen
lake district, a magnificent meeting place for aquatic enthusiasts. The
Haarlemmermeerse Bos, a woodland west of Hoofddorp, has attracted hikers,
joggers, swimmers, horse riders and anglers from all corners of the region for
the past 25 years.
Business future
Haarlemmermeer is strategically situated in the commercial heartland of
the Randstad conurbation. The municipality is home to Amsterdam Airport
Schiphol and rubs shoulders with key economic centres. Owing to its ideal
location, many leading international corporations have established their
(European) headquarters, marketing and sales divisions and distribution
centres in Haarlemmermeer. The economic vitality is immense, reflected by
the employment ratio of the municipality, where there are almost as many jobs
as there are residents.
25
Further information
More information can be found on www.haarlemmermeer.nl
Almere
City of Almere
From the moment the first residents settled in 1976, Almere has been one
of the fastest growing cities in Europe. Since its initial development as a
suburban area east of Amsterdam, it has grown into the Netherlands’ most
exemplary new town. In just 35 years it has attracted over 192,000 residents
and 14,500 businesses. Almere is the largest city in the province of Flevoland
and the seventh largest city in the Netherlands.
Almere has a versatile economic structure, mainly related to business services,

trade, healthcare and industry. Many of the businesses established in Almere
are part of international networks.
World Trade Center Almere Area (WTCAA)

The WTCAA is a member of the worldwide WTC network and has
also gained notoriety thanks to its International Business Club (IBC).
Five internationalisation projects that are connected to this business platform
focus primarily on promoting international trade and creating regional
employment opportunities.
The WTCAA is an independent organisation with an international mission:
n Augmenting the growth of international trade in the region
26 n Creating an attractive, international climate for foreign investors planning
to set up companies
n Stimulating and optimising international commercial contacts and
the exchange of knowledge.
One of WTCAA’s most important programmes is the International Business
Club: a platform for business networking and informative meetings. Learn more
about these projects and about the WTCAA in general by visiting www.wtcaa.nl
Healthcare in Almere
The city’s innovative approach to healthcare has captured the imagination of
people throughout the country since the 1980s. For instance, all residential
areas in Almere have healthcare centers that provide comprehensive primary
healthcare (family physicians, dental care, physical therapy, prenatal care)
under one roof. Healthcare professionals collaborate not only with their fellow
practitioners, but also with professionals from other sectors, such as wellness,
housing, education and research.
Public Health Department
Almere’s Public Health Department (GGD) works to ensure the health of
all residents of Almere. The GGD is also where you go to get your travel
vaccinations.
Boomgaardweg 4
1326 AC Almere
Telephone: +31 (0) 36 535 73 00
Open on workdays between 8.00 and 17.00
Education in Almere
Almere is home to two Universities of Applied Sciences, 17 secondary schools
and school communities and nearly a hundred primary schools.
The city has public schools as well as schools that provide lessons based on a
particular pedagogical vision or religious conviction. Examples of the former
are the Dalton, Montessori or Jena-plan educational systems.
There are also schools based on Catholic, Reformed, Protestant, Ecumenical

and Islamic principles. Alongside special education there are also special
needs schools, directed towards handicapped children or those with 27
behavioural problems.
International School Almere

The International School Almere is located in a brand new building on the
edge of Cascadepark in Almere Poort. It was built using sustainable materials.
The International School Almere is a young IB World School. After completing

the curriculum, students receive an IB degree, which helps them get into
universities all over the world. A team of students - the Green Team - helps
raise sustainability awareness in and around the school.
For more information on the International School Almere please visit

www.internationalschoolalmere.nl
Letterland International Primary School Almere
Approximately 30 kilometres from Amsterdam and located in Almere’s
Literatuurwijk (Literature District), Letterland International Primary School
operates in conjunction with Letterland Dutch Primary School. Letterland
International Primary School is a young school with a diverse International staff.
The school has a teacher-student ratio of 1:15-20. Letterland International
Primary School offers a dynamic environment in which all children and
teachers are encouraged to develop to their full potential within a
multicultural, international setting. The school is recognised and subsidised by
the Dutch Ministry of Education and offers the British curriculum for Numeracy
and Literacy, Dutch as a second language and the International Primary
Curriculum (IPC).
For more information please visit www.letterland.nl
Service desks City of Almere

Do you want to visit the municipality of Almere in person? You can come to
the main service desk or one of the other service desks in city hall. You’ll find
most of the service desks in city hall:
28 Stadhuisplein 1
1315 HR Almere Stad
The main service desk in city hall is open:
Monday to Friday: 8:30 - 17:00

Thursday: 8:30 - 20:00
Saturday: 10:00 - 16:00
Note: Some of the service desks can be very busy. To avoid waiting, you can
make an appointment for most municipal products and services. We will help
you at the agreed time. You can also use the digital service desk Digitaal Loket
or call 14 036.
Further information:
For more information on Almere please visit www.almere.nl or follow
@vvvalmere on Twitter.
Amsterdam City Hall and City Districts
The Amsterdam City Hall (stadhuis) and individual City District Offices
(stadsdeelkantoren) can be reached by calling the following central phone
number, 14 020 (dial directly). Operators are able to help you in English
and can re-direct your call if necessary. If you are calling from abroad
please dial +31 (0)20 624 1111.
Centre District District of Zuid

Amstel 1 President Kennedylaan 923
1011 PN Amsterdam 1079 MZ Amsterdam
www.centrum.amsterdam.nl
Burgerweeshuispad 100-300
District of West 1076 HR Amsterdam
Bos en Lommerplein 250 www.zuid.amsterdam.nl
1055 EK Amsterdam
www.west.amsterdam.nl District of Zuidoost
Anton de Komplein 150
District of Noord 1102 CW Amsterdam
Buikslotermeerplein 2000 www.zuidoost.amsterdam.nl
1025 XL Amsterdam
www.noord.amsterdam.nl District of Oost
Oranje-Vrijstaatplein 2 29
District of Nieuw West 1093 NG Amsterdam
Pieter Calandlaan 1 www.oost.amsterdam.nl
1065 KH Amsterdam
www.nieuwwest.amsterdam.nl
Municipalities of Almere, Amstelveen & Haarlemmermeer
Municipality of Almere Municipality of Amstelveen

Stadhuisplein 1 Laan van Nieuwer-Amstel 1
1315 HR Almere 1182 JR Amstelveen
Postbus 200 Postbus 4
1300 AE Almere 1180 BA Amstelveen
T: 14 036 or +31 (0)36 539 9911 T: +31 (0)20 540 4911
if you are calling from abroad gemeente@amstelveen.nl
info@almere.nl
Municipality of Haarlemmermeer
Raadhuisplein 1
2132 TZ Hoofddorp
Postbus 250
2130 AG Hoofddorp
T: 0900 1852
info@haarlemmermeer.nl
Municipal Services
The Amsterdam City District Offices (Stadsdeelkantoren) listed above can offer
the following municipal services. If you live in Amstelveen, Haarlemmermeer
or Almere you will have to visit your local City Hall for these services.
n Change of address n Obtain a letter of invitation

n Present birth certificate and/or (guarantor’s declaration,
marriage certificate (if applicable) garantverklaring) for tourist visas
n Exchange driving license n Register a birth, marriage or death
n Obtain an extract (uittreksel) from n Deregister
the Municipal Personal Records
Database (GBA)
30
International Groups & Clubs
Below you will find an overview of internationally-oriented social, cultural

and professional groups and networks in the Amsterdam area. Know a club
that should be listed here? Don’t hesitate to let us know!
ACCESS
Access is a non-profit organisation committed to supporting the international
expatriate community in the Netherlands. Their English-speaking services
include a multilingual helpline, courses and a counselling referral service.
Website: www.access-nl.org
Almere Baby Club for Dutch and English (ABCDE)

ABCDE is a playgroup for children from 0 - 4 years of age where English and
Dutch are spoken. The aim is to bring together pre-school children and give
them an opportunity to play with other children and to learn and develop their
language skills in a friendly and playful environment.
Website: www.abcdeplaygroup.nl
American Women’s Club Amsterdam

Founded in 1927, the club now has approximately 550 members from the
greater Amsterdam area. At the monthly meetings, featured speakers present
topics of political, economic or cultural relevance. 31
Website: www.awca.nl
Amnesty International
The human rights watchdog features speakers, film presentations, and
discussion of activities and issues worldwide, often followed by letter writing,
fund raising and public awareness planning.
Website: www.amnesty.nl
Amsterdam American Business Club

AABC is a professional networking organisation whose main purpose is to
help improve business-to-business contacts between Dutch and American
businesses.
Website: www.aabc.nl
Amsterdam Accueil
This non-profit association of French-speaking women in the
Amsterdam area aims to help members settle in the Netherlands.
Website: www.amsterdam-accueil.org
Amsterdam Cricket Club
The Amsterdam Cricket Club formed in 1921 and is a family-friendly, social
and successful club in the Amsterdam/Amstelveen area. Whether seeking
high-quality Sunday league cricket or the gentler delights of a Saturday
afternoon friendly, there is a team for everyone. There is also an extensive
Colt’s section for children from the ages of 6 to 16.
Website: www.acc-cricket.nl/clubinfo/english-info
Amsterdam Expat Meetup Group

A social club for Amsterdam expats, hosting weekly and monthly social events
with the primary goal of meeting interesting people and making new friends.
Website: www.laughingatpotatoes.com
Aussies in Holland
Australians Abroad was founded in 1996 to provide a centralised resource of
Australians living overseas. The group is active in over 114 countries, including
the Netherlands.
Website: aussieclouds.appspot.com
British Society of Amsterdam

32 The society is the oldest Expat organisation in the Netherlands. It offers a
wide range of social and sporting activities, many of which take place on a
weekly basis. Membership is open to everyone.
Website: www.britsoc.nl
Canada 2 Leaf
Set up in 2008, Canada 2 Leaf organises get-togethers once a month.
Not strictly for Canadians living in the Netherlands, members also include
those who have travelled to or lived in Canada for a period of time.
Website: www.canada2leaf.org
Canadian Club in the Netherlands (CCN)

The CNN provides social, cultural and educational activities for Canadians
residing in the Netherlands.
Website: www.canadianclubnetherlands.com
Canadian International Club of Amsterdam (CICA)
CICA is a social club that meets twice a month at various venues in the
Amsterdam area. This group was created by Canucks for Canucks but also
friends of Canucks are welcome! The group provides a great opportunity
for Canadians & friends looking for advice, support, networking,
business opportunities, and friendship.
Website: canadianclubofams.wix.com/home
Democrats Abroad Netherlands (DANL)

Democrats Abroad is the overseas branch of the U.S. Democratic Party,
representing Americans living in more than 160 countries around the globe.
DANL organises voter registration amongst other social activities.
Website: www.democratsabroad.nl
European Professional Women’s Network in Amsterdam

This pan-European network provides women with the tools, networks and support
needed to assume leadership at the local, national and international levels.
Website: www.europeanpwn-amsterdam.net
In Players
Amsterdam’s oldest English-language theatre company welcomes anyone 33
with an interest in theatre. The group distinguishes itself through its innovative
approach to a broad repertoire.
Website: www.inplayers.org
Indian Expats Netherlands

For Indians living in the Netherlands who not only miss their homeland
but also look forward to meeting other Indians. This group serves to share
experiences and feel more connected.
Website: www.meetup.com/Indian-Expats-Netherlands
Indian Expat Society

The Indian Expat Society serves the needs and represents the interests of the
Indian expatriate community in the Netherlands. The association is open to
Indian expats, professionals, business persons, and students alike.
Website: www.indianexpatsociety.org
International Almere
International Almere is an English-speaking organisation connecting and
building essential social networks for those that live and work in the Almere
region. Website: www.internationalalmere.com
International Women’s Contact, Amsterdam

The aim of the IWC is to facilitate and foster friendship between women of all
nationalities, living in and around Amsterdam. They help members enjoy their
new environment and gain a better understanding of Dutch life and culture.
Website: www.iwcamsterdam.nl
Irish Club – Netherlands

This club plays a central role in providing cultural and social links with the Irish
community in many parts of Europe. Since its conception, the club’s activities
include Gaelic sports, Irish step, Celtic dancing, traditional Irish music and Irish
language.
Website: www.irishclub.nl
Junior Chamber International Amsterdam

The Junior Chamber is an international organisation of young professionals
34 between the ages of 25 and 40. The club promotes networking as well as the
development of personal and management skills.
Website: www.jciai.nl
Kiwi Expat Association (KEA)

Through regular events KEA offers New Zealanders living and working in the
Netherlands with a platform to meet each other. KEA is also open to Dutch
people with commercial, business or cultural interest in New Zealand.
Website: www.keanewzealand.com
Legal Aliens
Legal Aliens is a fast growing, fun loving group of expats who meet for social
events across the Netherlands. Members are from all walks of life, both expats
and Dutch alike.
Website: www.legalaliens.eu
Institute Français
Amsterdam’s oldest foreign institute, Institute Français serves as an
ambassador of French-Dutch dialogue. It offers courses and workshops
on French language and culture.
Website: www.institutfrancais.nl
MEETinAMSTERDAM
MEETinAMSTERDAM offers a relaxed social environment for twenty- and
thirtysomethings. They offer a wide range of weekly activities in the area
and trips further afield.
Website: www.meetin.org/city/MEETinAMSTERDAM
Republicans Abroad Netherlands

This outreach programme for US Republicans in the Netherlands offers
a platform for Dutch-American relations. In addition to voter registration
assistance, they organise information drives and encourage intercultural
exchange.
Website: www.republicansabroad.nl
Slim Tennis
Slim Tennis is situated near Amsterdam Zuid WTC and offers tennis lessons 35
for expats of all levels (including beginners). Custom lessons are possible, plus
individual and group lessons can also be held during work lunch hours. These
can be provided in English, French or Dutch.
Website: www.slimtennis.nl
Society of English-Native-Speaking Editors (SENSE)

SENSE brings native English-speaking editors, copywriters and translators
together. The group serves as a forum where issues of direct concern to
members can be discussed. It helps its members meet the demands of a
rapidly changing profession.
Website: www.sense-online.nl
Singapore Netherlands Association (SNA)

Serving as a main contact point for all Singaporeans living in the Netherlands
as well as those interested in learning more about Singapore and its culture.
Website: sna.snappages.com
South African Club
This clubs brings South Africans and people interested in South Africa and
its culture together for various social events. Everyone is welcome.
Website: www.southafricanclub.nl
The Japan Women’s Club

The Japan Women’s Club, JWC, is a non-profit organisation established in
1989 in Amstelveen. Its founding members were women of the Japanese
business community in the Netherlands.
Website: www.jwc-holland.org
Toastmasters Club
Toastmasters is an international not-for-profit organisation dedicated
to improving the public speaking and leadership skills of its members.
The Amsterdam chapter meets twice a month at the Bilderberg
wGarden Hotel Amsterdam.
Website: www.toastmasters.nl
Touch Rugby XXX

Touch Rugby (or TOUCH) is a minimal contact sport played by men,
36 women and children of all ages around the world. The XXX Amsterdam
touch club runs a weekly session, as well as formal leagues and domestic and
international representative teams. The club is open to anyone interested in
the sport regardless of level of experience and it is based at Sportpark Het
Loopveld.
Website: www.touchrugby.nl
The Expatcenter Partnership Programme
The Expatcenter’s Partnership Programme was created in 2009 to connect

expats with service-providers operating in the expat market; particularly
useful for an expat’s arrival and first few months in the Netherlands.
We created this booklet, which lists all of our partners, in order to provide
expats with a convenient list of expat-related companies in the Amsterdam
area. All companies participating in the Expatcenter’s Partnership
Programme are known to the Expatcenter and have met our list of criteria.
To join the Partnership Programme companies have to meet the following

criteria. Partner companies must:
n
have all relevant company information in English (including website, flyers,
forms, customer service, etc.)
n have a minimum of one year work experience in the expat market
n agree to co-operate with our client-monitoring project
n have a standard company procedure for handling customer/client
complaints
n have recent verifiable references from a minimum of two expat clients and
two international companies
n have a membership to the relevant sector’s professional association (where
applicable) 37
Apart from the above criteria, companies must also agree to the Expatcenter’s
membership terms and conditions. Please note that companies are paying
members of the Partnership Programme, and while the Expatcenter works
to ensure the relevance and integrity of each, it cannot directly endorse all
practices, products and services.
We will be actively monitoring the service our partners provide and encourage
you to contact us with any comments, suggestions or feedback you may have.
You can do so by emailing us at welcome@expatcenter.iamsterdam.com
See pages 46-48 for our partners locations.

Partner Listing A-Z.
37 ABN AMRO International Clients 40 International School of Almere

41 ACT Language & Culture Training 40 International School of Amsterdam
38 Adams’ Multilingual Recruitment 41 Institute for Dutch Language Education
44 A-mag 41 KERN Global Language Services
40 Amsterdam International Community School 37 KPMG International Business Support
39 Amsterdam School of the Arts 37 Kraan Tandarts (dentist)
39 Amsterdam University College 43 Kroes Advocaten Immigration Lawyers
44 Amsterdo 41 Language Institute Regina Coeli
42 ARPN 42 Lebara Mobile
42 Asunaro 38 Madison Parker International B.V.
45 Blue Clue Tax Solutions 42 Moving-In Dutch Interior Rentals
40 Blue Umbrella 41 NedLes
45 Briddge 43 Noordam Advocatuur
40 CompaNanny 39 Nyenrode Business Universiteit
43 De Boorder Schoots 38 Octagon Professionals International B.V.
43 De Vreede Advocaten BV 37 ONVZ Zorgverzekeraar
45 Deloitte 45 Orange Tax Services
39 Duisenberg school of finance 38 Page Personnel
41 Dutch Language school Katakura WBLC 43 Pallas Attorneys at Law
44 Dutchnews.nl 38 RAVE-cruitment
38 40 Ecole Francaise d’Amsterdam 44 RijschoolDenK.nl
45 Ernst & Young Belastingadviseurs LLP 39 Rotterdam School of Management, Erasmus University
40 European School Bergen 43 Smeets Gijbels B.V.
42 Expat Help 41 Talencoach
44 Expatica Communications 45 Tax Consultants International
45 Finsens 42 Team Relocations
43 Fragomen (Global LLP) 40 The British School of Amsterdam
37 Fysio.com 44 The Holland Times
39 Gerrit Rietveld Academie 44 The International Correspondent
45 Grant Thornton Expatriate Services B.V. 45 Total Compliance and Outsource BV
45 Hillbrook Expatriate Tax Solutions 39 University of Amsterdam
39 Hogeschool van Amsterdam 41 UvA Talen
42 Home Inspirations Interior Lease 41 Volksuniversiteit Amsterdam
44 HVO Drive 41 Volksuniversiteit Amstelland
44 IamExpat 39 VU University Amsterdam
38 In2motivation 41 VU-NT2
38 Intercultural Professionals (KIT) 39 Webster University
41 Interlingua 44 Xpat Media
44 International Herald Tribune
40 International Primary School Letterland Almere
Expatcenter Partners
Banking
ABN AMRO International Clients

A trusted partner & specialist for expats
in a new environment
www.abnamro.nl/expats
Financial Services
KPMG International Business Support

Provides guidance & serves international
companies conducting business in the
Netherlands.
www.kpmg.com/nl/investmentinthenetherlands
Insurance 39
ONVZ Zorgverzekeraar
Caring about people
www.onvz.nl/english
Health
KRAAN TANDARTS
fysio.com Kraan Tandarts (dentist)

New and innovative clinic for physiotherapy EVERYONE SMILES IN THE SAME LANGUAGE
in Amsterdam
www.kraantandarts.nl
www.fysio.com
Employment
Recruitment Agencies
Adams’ Multilingual Madison Parker

Recruitment International BV
Recruitment services Providing a professional &
for international and personalized recruitment
multilingual candidates in service for international job
The Netherlands seekers
www.adamsrecruitment.com www.madisonparker.nl
Octagon Professionals Page Personnel

International B.V.
Worldwide specialist in
Successfully connecting temporary and permanent
international talent & businesses recruitment.
for 20+ years
www.pagepersonnel.nl
www.octagon.nl
40
Coaching, Training & Development
In2motivation Intercultural Professionals

International Personal Cultural Awareness Courses,
Development Understanding the Dutch
www.in2motivation.com www.interculturalprofessionals.com
Foreign Recruitment
RAVE-cruitment
International ICT recruitment
www.rave-cruitment.com
Higher Education
Amsterdam School Amsterdam University Duisenberg school

of the Arts College of finance
www.ahk.nl/en www.auc.nl www.dsf.nl
Gerrit Rietveld Academy Hogeschool van Nyenrode Business

Amsterdam Universiteit
www.gerritrietveld
academie.nl/en www.international.hva.nl www.nyenrode.nl
41
Rotterdam School of University of Amsterdam VU University Amsterdam

Management Erasmus
www.uva.nl/english www.vuamsterdam.com
University
www.rsm.nl/amsterdam
Webster University
+31 (0)71 516 8000
www.webster.nl
Childcare Services
Blue Umbrella CompaNanny

Your trusted partner for childcare English speaking
allowance and tax matters child care 0-4 years
www.blueumbrella.nl www.compananny.nl
International Schools
Amsterdam International Ecole Française European School Bergen

Community School d’Amsterdam
Languages: love to learn them,
International Education in S’ouvrir et se construire learn to love them
English for children aged 4-19 pour réussir
www.esbergen.eu
42 www.aics.espritscholen.nl www.lyceevangogh.nl
International Primary School International School Almere

Letterland - Almere
A Personal Touch in a Sustainable Environment
A dynamic International Primary School
www.internationalschoolalmere.nl
in Almere
www.letterland.nl
International School of Amsterdam The British School of Amsterdam

Education for international understanding Offering a quality education to pupils
between the ages 3-18 years
www.isa.nl
www.britams.nl
Language
Training Institutes
ACT Language & Dutch Language School Interlingua

Culture Training Katakura WBLC
Business-oriented language &
Talk the talk and capture Our teachers make learning fun cultural training in Dutch (NT2)
the culture and get amazing results & many other languages
www.act-taaltrainingen.nl www.katakura-wblc.nl www.interlingua.nl/english
INTT – Institute for Dutch Language Institute NedLes

Language Education Regina Coeli
Dutch for non-Dutch in
Quality Dutch: High standard Intensive language & cultural the heart of Amsterdam
Dutch language and culture training founded by “the Nuns
courses in a historical setting. www.nedles.nl
of Vught”
43
www.intt.uva.nl www.reginacoeli.com
Translation Services
Talencoach UvA Talen KERN Global Language

Services
Have fun & learn fast + free Academic, business-oriented
e-book for you! language centre for private and Your Global Language Services
business language tuition Partner
www.talencoach.nl
www.uvatalen.nl www.e-kern.com/en
Schools (non-profit)
VU-NT2
Dutch as a
Second Language
Stichting Volksuniversiteit Volksuniversiteit VU-NT2

Amsterdam Amstelland
Excellent Dutch language
Your key to a wider world of Language, computer and art courses, at any level for all
knowledge, culture & creativity classes for non-Dutch purposes
www.vua-ams.nl www.vu-amstelland.nl www.nt2.vu.nl/en

Telecom
Lebara Mobile
Low cost international and
national calls and mobile
internet
www.lebara-mobile.nl/en
Relocation
The leading immigration/ Asunaro Holland Interplan

relocation service providers
and many related companies Professional agency for living
form the Association Relocation and working in the Netherlands
Professionals in the Netherlands.
ARPN and its members www.hollandinterplan.nl
are recommended by the
Expatcenter.
44 www.arpn-relocation.org
WELCOME TO LOC AL
Team Relocations
Expat Help
Specialized in delivering fully
“Welcome to Local” integrated mobility services
+ 31 (0)20 795 1140
www.expathelp.nl
www.teamrelocations.com
Furniture Lease
Home Inspirations
i n t e r i e u r v e r h u u r
Home Inspirations Moving-In | Dutch Interior Rentals

Interior Lease
Need furniture? Make life’s transitions
Turns every House into a Home easier and less stressful with Moving-In.
+31 (0)546 454 105
www.home-inspriation.nl
www.moving-in.nl
Legal Services
Immigration Law
FRAGOMEN (Global LLP) Kroes Advocaten

Immigration Lawyers
World’s leading immigration
law firm
A business immigration law firm
Your world. Our experience
www.kroesadvocaten.nl/en
www.fragomen.com
Employment Law
De Vreede Advocaten Noordam Advocatuur Pallas Attorneys at Law

Employment and Legal services for expatriates - Specialists in (international) 45
Immigration Lawyers employment law, housing and employment law: contracts,
Combined knowledge of rental issues dismissal, redundancy,
Immigration and Employment international assignment
Law. Japan, India Desks www.noordamadvocatuur.nl
www.pallas.nl
www.devreede-law.nl/en
Family law
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Essential Dutch Numbers & Resources
Below you will find a summary of important Dutch telephone numbers in

the case of an emergency or problem.
Police, fire brigade or ambulance

Emergency police, fire brigade, ambulance: 112
Police information (non-emergency): 0900 8844
Anonymous tip-line (to report a crime): 0800 7000
Electricity and gas: 0800 9009
Emergency doctor’s office: 088 00 30 600
Antwoord: The City of Amsterdam’s central information number

The City of Amsterdam has a central information number, known as Antwoord
(Answer). Antwoord is available to answer all questions in English and is open
Monday to Friday (8:00 - 18:00). It can be reached by calling 14 020.
If you are calling from abroad please dial +31 (0)20 624 1111.
ACCESS
ACCESS is a not-for-profit organisation which supports the international
community in the Netherlands. Volunteer staff can answer questions
and provide information on important expat issues.
You can get in touch with ACCESS: 51
n by telephone - 0900-2222377 (€ 0,20 c/per minute)
n by email - amsterdam@access-nl.org
n by visiting the website - www.access-nl.org
Japanese Resources
n The Japanese Helpdesk aims to provide assistance and support to
the Japanese community living and working in the Netherlands.
The Helpdesk is now present at the Expatcenter on Tuesdays and
Thursdays from 10:00 - 16:00.
Contact the Helpdesk for information and advice: info@jhelpdesk.info
n Japan Desk at Amstelland Hospital. The Japan Desk Ziekenhuis
Amstelland (so called JAPAN DESK) is for the benefit of the Japanese
community in the Netherlands. Its staff will guide Japanese-speaking
nationals who wish to use the medical services of Ziekenhuis Amstelland.
Opening hours: Monday and Thursday: 10:00-12:00 and 13:00-16:00
Telephone: +31(0)20 755 7146
In case of an emergency the Japan Desk can be reached on Tuesday,
Wednesday and Friday by mobile telephone at +31 (0)6 51 23 88 54.
Website: www.jhelpdesk.info
Essential Dutch Numbers & Resources
EuropeDIRECT – EU information line

The EUROPEDIRECT Contact Centre gives you:
n Answers in the official EU language of your choice
n Immediate responses to your general questions on EU matters or a
reference to further sources of information
n Contact details of relevant organisations you may need to deal with
n Free postal delivery of certain EU publications
You can call the toll-free number from anywhere in the EU during opening
hours (9:00 - 18:00 CET on weekdays): 00 800 6 7 8 9 10 11.
If you are calling from outside the EU you can call the standard number at
+ 32 (0)2 299 96 96 from anywhere in the world (normal charges apply).
Other official Expatcenters in the Netherlands (who work directly with the IND)
Holland Expat Center South +31(0)40 2386777

Currently serving Eindhoven, Maastricht and Tilburg
www.hollandexpatcenter.com
52 The Hague International Centre +31(0)70 353 5043

www.denhaag.com

Expatdesk Rotterdam +31(0)10 205 3749
www.rotterdam.nl/expatdesk
Other Resources
Local Health Authority (Geneeskundige en Gezondheidsdienst – GGD)
Nieuwe Achtergracht 100 1018 WT Amsterdam
+31 (0)20 555 5240
Tax Office (Belastingdienst)

Kingsfordweg 1 1043 GN Amsterdam
0800-0543 / www.belastingdienst.nl
Immigration and Naturalisation Services (IND)

Stadhouderskade 85 1073 AT Amsterdam
0900-1234561 / www.ind.nl
Expatcenter
World Trade Center Amsterdam

F-Tower, second floor (entrance via Zuidplein)
Strawinskylaan 39
1077 XW Amsterdam
Telephone: +31 (0)20 254 7999
Email: welcome@expatcenter.iamsterdam.com
Website: www.expatcenter.com
The Expatcenter is open Monday to Friday, from 9:00 to 17:00.
Getting to the Expatcenter by public transport
n By tram: line 5 From Central Station via Leidseplein, destination Amstelveen.

Get off at the Zuid Station.
n By metro/tram: line 51 From Central Station via Amstel Station, destination
Amstelveen. Get off at the Zuid Station.
n By metro/tram: line 50 From Sloterdijk Station, destination Station Gein.
n By metro/tram: line 50 From Duivendrecht station, destination Isolatorweg.
n By train/bus The train and bus station, Zuid Station, is just 200 meters from 53
the WTC building.
A10 S108 BUS STATION S109

Zaandam / Alkmaar ZUID
Hoorn / Leeuwarden
RAI / VU Strawinskylaan
S108
A10
RAI
A4 S109
Schiphol / Den Haag VU
A m s t e lv e e ns e-
Rotterdam De Boele-
laan
TRAIN / METRO
v e ld e r t s e-
STATION
B uit e n-
A10
A’DAM ZUID
weg
la a n
Utrecht / Amersfoort
8th edition
Published July 2013
Copyright: Expatcenter Amsterdam
Design: mymap, www.checkmymap.com
No part of this publication may be reproduced without prior written consent from the Expatcenter.
While every effort has been made to ensure the information in this booklet is accurate, correct and complete, data and contact details
may have become out-dated or may be incorrect. No rights shall be derived from the information provided in this booklet.
The Expatcenter and mymap cannot be held liable for consequences associated with the use of any information found in this booklet.
Telephone: +31 (0)20 254 7999
Email: welcome@expatcenter.iamsterdam.com
Website: www.expatcenter.com

My First Month: All You Need To Know and Note

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My First Month: All You Need To Know and Note

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My First Month

All you need to know and note

The Expatcenter provides a one-stop shop service for international

The Expatcenter’s website (www.expatcenter.com) contains a wealth

We hope you enjoy your stay in the Netherlands!

Contact us or visit our website:

The Expatcenter  3 Expatcenter Partner Listings

Founded in the late 12th century, Amsterdam’s name originates from a

The official language of the Netherlands is Dutch. The majority of

Helpful words and phrases

Moving to another country can be an overwhelming experience,

Once you arrive

*Items marked with an asterisk are mandatory 7

Validity of your driving licence

Procedure at the municipality

Finding a place to live in Amsterdam can be a challenge. However,

Renting in the private sector

To help find a rental property, we suggest you try:

The Rooftrack website is free of charge and available in English. To search

It is important for everyone who buys or rents a home in Amsterdam to

What to look out for when renting a house or apartment

WijksteunpuntenWonen (WsW) is an excellent contact for information

What to look out for when buying a house or apartment

Source: Wijksteunpunten Wonen

Travelling within Amsterdam is straightforward and convenient. The easiest

The right card for you

Most importantly: check in and check out

For a comprehensive list of OV-chipcards and prices, please check www.gvb.nl

n Bicycle: In addition to maintaining good health, the flexibility of keeping to

Customer service GVB

General practitioners (huisarts) play an important role in the Dutch healthcare

It’s always easier to find a job through a close contact or by word-of-mouth.

Recruitment agencies (uitzendbureaus)

UWV: Public Employment services

Below is a selection of the Expatcenter’s most frequently asked questions.

Q: Am I eligible for the 30% tax ruling?

Q: How do I find a doctor and/or a dentist?

Q: How does the Dutch education system work?

Q: Am I eligible for any childcare benefits?

Q: Can I work as a freelancer or start my own company?

Public Holidays 2013

20 01 January New Year’s Day (Nieuwjaarsdag)

The Amsterdam Metropolitan Area (AMA) is comprised of several surrounding

International School of Amsterdam

Almere has a versatile economic structure, mainly related to business services,

World Trade Center Almere Area (WTCAA)

There are also schools based on Catholic, Reformed, Protestant, Ecumenical

International School Almere

The International School Almere is a young IB World School. After completing

For more information on the International School Almere please visit

For more information please visit www.letterland.nl

Service desks City of Almere

Monday to Friday: 8:30 - 17:00

Centre District District of Zuid

Municipalities of Almere, Amstelveen & Haarlemmermeer

Municipality of Almere Municipality of Amstelveen

n Change of address n Obtain a letter of invitation

Below you will find an overview of internationally-oriented social, cultural

Almere Baby Club for Dutch and English (ABCDE)

American Women’s Club Amsterdam

Amsterdam American Business Club

Amsterdam Expat Meetup Group

British Society of Amsterdam

The Expatcenter 3 Expatcenter Partner Listings