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CBC On Computer System Servicing PDF
CBC On Computer System Servicing PDF
ELECTRONICS SECTOR
Qualification:
COURSE DESIGN........................................................................................................................................... V
COURSE STRUCTURE:............................................................................................................................... VI
RESOURCES................................................................................................................................................... X
ASSESSMENT METHODS:......................................................................................................................... XI
CORE COMPETENCIES.............................................................................................................................. 54
LO1. ASSEMBLE COMPUTER HARDWARE..................................................................................................................56
LO2. PREPARE INSTALLER..........................................................................................................................................57
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES.......................................................58
LO4. INSTALL APPLICATION SOFTWARE....................................................................................................................59
LO5. CONDUCT TESTING AND DOCUMENTATION....................................................................................................60
LO1. INSTALL NETWORK CABLES...............................................................................................................................62
LO2. SET NETWORK CONFIGURATION.......................................................................................................................63
LO4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS.......................................................................65
LO1. Set-up user access.............................................................................................................................................67
LO2. Configure network services...............................................................................................................................68
LO2. Perform testing, documentation and pre-deployment procedures.................................................................69
LO1. Set-up user access.............................................................................................................................................71
LO2. Maintain computer systems and networks.......................................................................................................72
LO3. Diagnose faults of computer systems and networks........................................................................................73
LO4. Rectify/correct defects in computer systems and networks............................................................................74
LO5. Inspect and test the computer systems and networks.....................................................................................75
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Course Description :
This course is designed to develop & enhance the knowledge, skills, & attitudes of a
Computer Systems Service Technician, in accordance with industry standards. It covers the
basic and common competencies in addition to the core competencies such as to install
and configure computers systems, set-up computer networks and servers and to maintain
and repair computer systems and networks.
Entry Requirements:
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Unit of Assessment
Learning Outcome Methodology
Competency Approach
1. Install and 1.1. Assemble computer Lecture Written
configure hardware Discussion examination
computer 1.2. Install operating system and Practical
systems Demonstration
drivers for peripherals/ examination
devices. Viewing
multimedia
1.3. Install the computer
application software
1.4. Conduct testing and
documentation
2. Set-up 2.1. Install network cables Lecture Written
computer 2.2. Set network configuration Discussion examination
networks Practical
2.3. Set router/Wi-Fi/ wireless Demonstration
access point/repeater examination
Viewing
configuration
multimedia
2.4. Inspect and test the
configured computer
networks
3. Set-up 3.1. Set-up user access Lecture Written
Computer 3.2. Configure network services Discussion examination
Servers Practical
3.3. Perform testing, Demonstration
documentation and pre- examination
Viewing
deployment practices
multimedia
Hands on
Direct observation
Practical demonstration
Oral and written exam
COURSE DELIVERY:
Lecture-demonstration
Self-paced instruction
Group discussion
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BASIC COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
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MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to obtain, interpret and convey information in
response to workplace requirements.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
Parts of speech
Sentence construction
Effective communication
CONDITIONS:
METHODOLOGIES:
Group discussion
Interaction
Lecture
Reportorial
ASSESSMENT METHODS:
Written test
Practical/performance test
Interview
ASSESSMENT CRITERIA:
CONTENTS:
Basic mathematics
Technical writing
Types of forms
CONDITIONS:
Paper
Pencils/ball pen
Reference books
Manuals
METHODOLOGIES:
Group discussion
Interaction
Lecture
ASSESSMENT METHODS:
Written test
Practical/performance test
Interview
ASSESSMENT CRITERIA:
CONTENTS:
Sentence construction
Technical writing
Recording information
CONDITIONS:
Paper
Pencils/ball pen
References (books)
Manuals
METHODOLOGIES:
Group discussions
Interaction
Lecture
ASSESSMENT METHODS:
Written test
Practical/performance test
Interview
MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to relate in a work based environment.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
Team role.
Relationship and responsibilities
Role and responsibilities with team environment.
Relationship within a team.
CONDITIONS:
METHODOLOGIES:
Group discussion/interaction
Case studies
Simulation
ASSESSMENT METHODS:
Written test
Observation
Simulation
Role playing
ASSESSMENT CRITERIA:
CONTENTS:
Communication process
Team structure/team roles
Group planning and decision making
CONDITIONS:
SOP of workplace
Job procedures
Organization or external personnel
METHODOLOGIES:
Group discussion/interaction
Case studies
Simulation
ASSESSMENT METHODS:
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes in
promoting career growth and advancement, specifically to
integrate personal objectives with organizational goals set
and meet work priorities and maintain professional growth
and development.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
1. Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
2. Intra and interpersonal relationship in the course of managing oneself based on
performance evaluation is maintained.
3. Commitment to the organization and its goal is demonstrated in the performance
of duties.
4. Practice of appropriate personal hygiene is observed.
5. Job targets within key result areas are attained.
CONTENTS:
CONDITIONS:
Workplace
Code of ethics
Organizational goals
Hand outs and Personal development-social aspects
CD’s, VHS tapes, transparencies
METHODOLOGIES:
Interactive -lecture
Simulation
Demonstration
Self paced instruction
ASSESSMENT METHODS:
Role play
Interview
Written examination
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Hand outs on
- Organizational KRA
- Work values and ethics
- Company policies and standards
- Sample job targets
Learning guides
CD’s, VHS tapes, transparencies
METHODOLOGIES:
Interactive lecture
Group discussion
Structured activity
Demonstration
ASSESSMENT METHODS:
Role play
Interview
Written examination
ASSESSMENT CRITERIA:
1. Training and career opportunities relevant to the job requirements are identified
and availed.
2. Licenses and/or certifications according to the requirements of the qualifications
are acquired and maintained
3. Fundamental rights at work including gender sensitivity are manifested/ observed
4. Training and career opportunities based on the requirements of industry are
completed and updated.
CONTENTS:
Qualification standards
Gender and development (GAD) sensitivity
Professionalism in the workplace
List of professional licenses
CONDITIONS:
The students/trainees must be provided with the following
Quality standards
GAD handouts
CD’s, VHS tapes on professionalism in the workplace
Professional licenses samples
METHODOLOGIES:
Interactive lecture
Film viewing
Role play/simulation
Group discussion
ASSESSMENT METHODS:
Demonstration
Interview
Written examination
Portfolio assessment
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to comply with the regulatory and organizational
requirements for occupational health and safety such as
identifying, evaluating and maintaining occupational health
and safety (OHS) awareness.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Workplace
Personal protective equipment (PPE)
Learning guides
Hand-outs
- Organizational safety and health protocol
- OHS indicators
- Threshold limit value
- Hazards/risk identification and control
CD’s, VHS tapes, transparencies
METHODOLOGIES:
Interactive -lecture
Simulation
Symposium
Group dynamics
ASSESSMENT METHODS:
Situation analysis
Interview
Practical examination
Written examination
ASSESSMENT CRITERIA:
1. Terms of maximum tolerable limits are identified based on threshold limit values
(TLV)
2. Effects of hazards are determined.
3. OHS issues and concerns are identified in accordance with workplace
requirements and relevant workplace OHS legislation.
CONTENTS:
TLV table
Philippine OHS standards
Effects of hazards in the workplace
Ergonomics
ECC Regulations
CONDITIONS:
The students/trainees must be provided with the following
Hand outs on
- Philippine OHS standards
- Effects of hazards in the workplace
- Ergonomics
- ECC regulations
TLV table
CD’s, VHS tapes, transparencies
METHODOLOGIES:
Interactive lecture
Situation analysis
Symposium
Film viewing
Group dynamics
ASSESSMENT METHODS:
Interview
Written examination
Simulation
ASSESSMENT CRITERIA:
1. OHS procedures for controlling hazards and risk are strictly followed.
2. Procedures in dealing with workplace accidents, fire and emergencies are
followed in accordance with the organization’s OHS policies.
3. Personal protective equipment (PPE) is correctly used in accordance with
organization’s OHS procedures and practices.
4. Procedures in providing appropriate assistance in the event of workplace
emergencies are identified in line with the established organizational protocol.
CONTENTS:
Safety regulations
- Clean air act
- Electrical and fire safety code
- Waste management
- Disaster preparedness and management
Contingency measures and procedures
CONDITIONS:
Hand outs on
- Safety Regulations
- Clean air act
- Electrical and fire safety code
- Waste management
- Disaster preparedness and management
- Contingency measures and procedures
OHS personal records
PPE
CD’s, VHS tapes, transparencies
METHODOLOGIES:
Interactive lecture
Symposium
Film viewing
Group dynamics
Self-paced instruction
ASSESSMENT METHODS:
Written examination
Interview
Case/situation analysis
Simulation
ASSESSMENT CRITERIA:
1. Procedures in emergency related drill are strictly followed in line with the
established organization guidelines and procedures.
2. OHS personal records are filled up in accordance with workplace requirements.
3. PPE are maintained in line with organization guidelines and procedures.
CONTENTS:
CONDITIONS:
The students/trainees must be provided with the following
Workplace
PPE
OHS personal records
CD’s, VHS tapes, transparencies
Health record
METHODOLOGIES:
Interactive lecture
Simulation
Symposium
Film viewing
Group dynamics
ASSESSMENT METHODS:
Demonstration
Interview
Written examination
Portfolio assessment
COMMON COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes and
values needed to apply quality standards in the workplace.
The unit also includes the application of relevant safety
procedures and regulations, organization procedures and
customer requirements.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
1. Work instruction obtained and work carried out in accordance with standard
operating procedures.
2. Received materials checked against workplace standards and specifications.
3. Faulty materials related to work are identified and isolated
4. Faults and any identified causes recorded and or reported to the supervisor
concerned in accordance with workplace procedures
5. Faulty materials are replaced in accordance with workplace procedures
CONTENTS:
CONDITIONS:
Work instructions
Manuals (operation manual of the company/manufacturer’s instruction/service
manual)
Company/workplace standards and specifications
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This module covers the knowledge, skills, attitudes and
values needed to perform computer operations which include
inputting, accessing, producing, and transferring data using
the appropriate hardware and software.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Equipment:
- 1 unit of computer
- voltage regulator/UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Supplies/materials:
- Operating system
- Application program
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Equipment:
- 1 unit of computer
- voltage regulator/UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Supplies/Materials:
- Operating system
- Application program
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Equipment:
- 1 unit of computer
- voltage regulator/UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Supplies/Materials:
- Operating system
- Application program
- Disks
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Equipment:
- 1 unit of computer
- printer
- voltage regulator/UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Supplies/Materials:
- Operating system
- Application program
- Disks
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
Web surfing
Web browsers
Search engines
URLS and keywords
Links
Bookmarking
CONDITIONS:
Equipment:
- 1 unit of computer
- voltage regulator/UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Supplies/Materials:
- Operating system
- Application program
- Disks
- Paper
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
1. Procedures for ensuring security of data, including regular back-ups and virus
checks implemented in accordance with standard operating procedures
2. Basic file maintenance procedures implemented in line with standard operating
procedures
CONTENTS:
Security measures
Anti-virus software/programs
File Management
CONDITIONS:
Equipment:
- 1 unit of computer
- voltage regulator/UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Supplies/Materials:
- Operating system
- Application program
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed identify, care, and use measuring
instruments.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Try square
Protractor
Steel rule
Taper
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Torque gauge
Combination gauge
Volume
Area
Circumference
Thickness
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Straight edge
Steel rule
Displacement
Inside diameter
Outside diameter
Thickness
Taper
Out of roundness
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This module covers the knowledge, skills and attitude and
values needed to prepare/interpret diagrams, engineering
abbreviation and drawings, symbols and dimensions
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
Drawing conventions
Symbols
Dimensioning conventions
Markup/notation of drawings
CONDITIONS:
Schematic diagrams
Charts
Block diagrams
Layout plans
Location plans
Process and Instrumentation diagrams
Loop diagrams
System control diagrams
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Schematic diagrams
Charts
Block diagrams
Layout plans
Location Plans
Process and Instrumentation diagrams
Loop diagrams
System Control diagrams
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
Mathematics
Communication skills
CONDITIONS:
Components/dividers
Drawing boards
Rulers
T-square
Calculator
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes on the
safe use, handling and maintenance of tools.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
Function of tools
Safety requirements of tools
Proper used of tools
Creating report for malfunctions, unplanned or unusual events
CONDITIONS:
Cleaning
Lubricating
Tightening
Simple tool repairs
Hand sharpening
Adjustment using correct procedures
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
Maintenance of tools
Storage of tools
Standard operational procedures, principles and techniques in maintaining a tools
CONDITIONS:
Cleaning
Lubricating
Tightening
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed to terminate and connect electrical wiring and
electronic circuits.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Materials
Soldering lead
Toots and equipment
Pliers
Personal Protective Equipment
Goggles
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Materials
- Cables
- Soldering lead
- Wires
Tools and equipment
- Pliers
- Cutters
- Screw drivers
- Soldering gun
- Multi-tester
Personal protective equipment
- Goggles
- Gloves
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Materials
- Cables
- Soldering lead
- Wires
Tools and equipment
- Pliers
- Cutters
- Screw drivers
- Soldering gun
- Multi-tester
Personal protective equipment
- Goggles
- Gloves
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHOD:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes
required to test electronic components. It includes
competencies in determining the criteria for testing
electronics components, planning an approach for
component testing, testing the components and evaluating
the testing process.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
1. Work instructions are obtained and clarified based on job order or client
requirements
2. Responsible person is consulted for effective and proper work coordination
3. Data sheets/Application notes are obtained and interpreted based on
manufacturer’s specifications
4. Testing criteria are defined to ensure that components meet technical and
quality requirements
5. Document and communicate testing criteria to relevant personnel
CONTENTS:
Conversion of Units
Knowledge in 5S application and observation of required timeframe
Knowledge of proper handling and disposal of chemicals
Identifying sources of electricity
Work efficiently & systematically
Skills in testing electronic components
Observing waveform using osciloscope
CONDITIONS:
Manuals
Tools and equipment (see range of variables)
Working area/bench
Electronic components
Testing instruments and equipment
Assessment rating sheet
Reporting forms
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
CONDITIONS:
Materials
- Cables
- Soldering lead
- Wires
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
1. Testing methods are applied to ensure that products meet creative, production and
technical requirements
2. Problems and faults detected by testing are recorded and remedial steps taken in
records system is documented
3. Problems and faults detected during testing are resolved in accordance with agreed
project or industry practice
4. Evaluate final products against the previously determined criteria
5. Testing process is documented and summarized evaluation report is submitted to
relevant personnel
CONTENTS:
CONDITIONS:
Materials
- Electronic components
- manual
Tools and equipment
- Variable DC power supply
- Digital VOM
- analog VOM
- dual trace triggered oscilloscope
- function generator
Personal protective equipment
- Goggles
- Gloves
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHOD:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
1. Testing methods that were successful and those that led to difficulties are identified
based on industry standards
2. Testing process and records system are evaluated based on standard procedures
3. Test results/findings are documented for subsequent components testing.
CONTENTS:
CONDITIONS:
Materials
- Electronic components
- manual
Tools and equipment
- Pliers
- Cutters
- Screw drivers
- Soldering gun
- Multi-tester
Personal protective equipment
- Goggles
- Gloves
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHOD:
Hands-on
Direct observation
Practical demonstration
CORE COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
MODULE DESCRIPTION : This module covers the outcomes required in installing and
configuring desktop and workstation computers systems. It
consists of competencies to assemble computer hardware,
install operating system and drivers for peripherals/devices,
and install application software as well as to conduct testing
and documentation
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
1. Unit assembly is planned and prepared to ensure OH&S policies and procedures are
followed in accordance with systems requirements
2. Materials necessary to complete the work are identified and obtained in accordance
with established procedures and checked against systems requirements
3. Tools, equipment and testing devices needed to carry out the installation work are
obtained in accordance with established procedures and checked for correct
operation and safety
4. Computer hardware is assembled in accordance with established procedures and
systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in accordance with
hardware requirements
CONTENTS:
-
- Plan and prepare unit assembly
- Identify and obtain the materials, tools and equipment in accordance with job
requirements.
- Follow the OH & S policies and procedures to ensure operation safety
requirements
- Assemble computer hardware in accordance with job and system
requirements
- Configuration of BIOS in accordance with hardware requirements.
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
CBC-COMPUTER SYSTEMS SERVICING
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Create bootable device
- Customize installation in accordance with software manufacturer EULA.
- Installing portable application.
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Install Operating System
- Install and configure peripherals/devices n accordance with manufacturer’s
instructions
- Updating drivers and peripherals
- Undertake on-going checks to ensure quality of work
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Install application software based on installation guide and software license
agreement
- Carry out variation to application software installation
- Access and install software updates
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Test devices/systems and/or installation
- Conduct stress test
- Follow 5S and 3Rs according to environmental policies
- Prepare and forward documentation to appropriate personnel
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
1. Cable routes are determined and planned in accordance with network design and
actual installation site.
2. Network materials necessary to complete the work are identified and obtained in
accordance with established procedures and checked against systems requirements
3. Tools, equipment and testing devices needed to carry out the installation work are
obtained in accordance with established procedures and checked for correct
operation and safety
4. Appropriate personal protective equipment is used and OHS policies and procedures
are followed
5. Copper cable splicing is performed based on Electronic Industries
Alliance/Telecommunications Industry Association (EIA/TIA) standards
6. Network cables and cable raceway are installed in accordance with established
procedures and installation requirements
7. Installation work is performed and is checked to ensure no unnecessary damage has
occurred and complies with requirements
8. OHS standards and 5S principles are followed according to enterprise requirements
9. Excess components and materials are disposed of based on WEEE directives and
3Rs waste management program.
CONTENTS:
- Determine and plan the cable route
- Identify and obtain network materials necessary to complete the work
- Obtain the needed tools, equipment and testing devices
- Use appropriate personal protective equipment
- Perform cable splicing based on standards
- Install network cables and cable raceway
- Perform and check installation work
- Follow 5S and 3Rs
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
CBC-COMPUTER SYSTEMS SERVICING
LO2. SET NETWORK CONFIGURATION
ASSESSMENT CRITERIA:
CONTENTS:
- Check network connectivity of terminals
- Diagnose and remedy fault or problem in the network System
- Configure Network Interface Card settings
- Carry out communication checking between Terminals
- Respond to unplanned events or conditions
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Configure client device system settings
- Configure Local Area Network port
- Configure Wide Area Network port
- Configure wireless settings
- Configure security/firewall/advance settings
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
1. Final inspections are undertaken to ensure that the configuration done on the
computer networks conforms with the manufacturer’s instruction/manual
2. Computer networks are checked to ensure safe operation.
3. Reports are prepared/completed according to company requirements.
CONTENTS:
- Undertake final inspections
- Check computer networks
- Prepare complete reports
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes
needed to set-up computer servers for LANs and SOHO
systems. It consists of competencies to set-up user access
and configures network services as well as to perform
testing, documentation and pre-deployment procedures.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
- Create user folder
- Configure user access level
- Perform security check
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Check normal functions of server
- Install/update required modules/add-ons
- Confirm network services to be configured
- Check operation of network services
- Respond to unplanned events or conditions
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Undertake pre-deployment procedures
- Undertake and configure peripherals/devices
- Prepare and complete reports
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
MODULE DESCRIPTION : This module covers the knowledge, skills and attitudes
needed to maintain and service computer systems and
networks.
QUALIFICATION LEVEL : NC II
ASSESSMENT CRITERIA:
CONTENTS:
- an and prepare maintenance and/or diagnosis of faults
- Obtain and check tools, equipment and testing devices
- Obtain materials necessary to complete the work
- Follow OHS policies and procedures
- Check computer systems and networks against job/service order
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Use appropriate personal protective equipment
- Check normal functions of computer systems and networks
- Perform scheduled/periodic maintenance
- Perform needed repairs and replacements
- Respond to unplanned events or conditions
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Manage and implement contingency measures
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
CONTENTS:
- Replace defective components or parts without damaging the surrounding
environment or services
- Make adjustments, if necessary
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration
ASSESSMENT CRITERIA:
1. Final inspections are undertaken to ensure that the testing conducted on the
device conforms with the manufacturer’s instruction/manual
2. Computer systems and networks are checked/tested to ensure safe
operation.
3. OHS standards and 5S principles are followed according to enterprise policies
4. Work site is cleaned and cleared of all debris and left in safe condition in
accordance with company procedures
5. Excess components and materials are disposed of based on WEEE directives
and 3Rs waste management program.
6. Report is prepared and completed according to company requirements
CONTENTS:
- Undertake final inspections
- Check and test computer systems and networks
- Clear work site from all wastes
- Follow 5S and 4Rs according to environmental policies
- Prepare and complete reports
CONDITIONS:
METHODOLOGIES:
Lecture-demonstration
Self-paced instruction
Group discussion
ASSESSMENT METHODS:
Hands-on
Direct observation
Practical demonstration