Professional Documents
Culture Documents
Supervisor Responsibilities
Include:
Setting goals for performance and deadlines in ways that comply with
company’s plans and vision
Organizing workflow and ensuring that employees understand their
duties or delegated tasks
Monitoring employee productivity and providing constructive feedback
and coaching
Job brief
We are looking for a responsible Supervisor to oversee the workflow at
our facilities. The role is a complex one. He/She will not just be someone
who supervises the work of others. A supervisor is also responsible for
coaching, resolving issues and serving as a link between subordinates and
upper management.
The ideal candidate will be a competent individual who will be able to guide
and train employees. He/She will be well-versed in processes under the
role’s responsibility and will be results-driven and focused.
Responsibilities
Set goals for performance and deadlines in ways that comply with
company’s plans and vision and communicate them to subordinates
Organize workflow and ensure that employees understand their duties or
delegated tasks
Monitor employee productivity and provide constructive feedback and
coaching
Receive complaints and resolve problems
Maintain timekeeping and personnel records
Pass on information from upper management to employees and vice
versa
Prepare and submit performance reports
Decide on reward and promotion based on performance
Hire and train new employees
Ensure adherence to legal and company policies and procedures and
undertake disciplinary actions if the need arises
Accomplishes communications human resource objectives by
selecting, orienting, training, assigning, scheduling, coaching,
counseling, and disciplining employees; communicating job
expectations; planning, monitoring, appraising job contributions;
recommending compensation actions; adhering to policies and
procedures.
Meets communications operational standards by contributing
information to strategic plans and reviews; implementing production,
productivity, quality, and customer-service standards; resolving
problems; identifying system improvements.
Meets communications financial standards by providing annual
budget information; monitoring expenditures; identifying variances;
implementing corrective actions.
Monitors services by maintaining records for the communication
center; initiating, coordinating, and enforcing policies and procedures.
Provides physician answering services by receiving, forwarding, and
recording operations.
Facilitates inter- and intra-department telephone calls by maintaining
telephone directories.
Maintains beeper system by by compiling data, making changes.
Responds to emergencies by activating emergency notification
systems; dispatching helicopters; contacting cardiac, burn, trauma,
and other special teams; notifying security, fire, and police; initiating
disaster plan call list.
Maintains the stability and reputation of the hospital by complying
with, and influencing the development of, legal and accreditation
requirements.
Improves quality results by studying, evaluating, and re-designing
processes; implementing changes.
Updates job knowledge by participating in educational opportunities;
reading professional publications; maintaining personal networks;
participating in professional organizations.
Accomplishes communications and organization mission by
completing related results as needed.
Strict watch and timely guidance of the employees teaches them a lesson in
discipline. When special attention is given to the employees during their
work and their every problem is solved at the first instance, this builds
pressure on their mind to maintain discipline.
Whenever a situation of dispute arises between any two parties, the main
reason for it is lack of communication. Under supervision, the supervisor
gives orders and directions to his subordinates.
Also, he, in turn, receives feedback from them. On the other hand,
subordinates communicate their ideas, suggestions, complaints, etc. to the
supervisor. In this manner, a friendly atmosphere is created between both
the parties. This strengthens free communication.
Every employee aspires to see himself as an important part of the
organisation. During supervision, a supervisor divides the work in a
manner that makes every person feel the responsibility for an
important job in the organisation. By getting this kind of importance,
an employee feels motivated and he takes his responsibility with more
diligence.
They understand the importance of team development, and they work hard to
support their team.
They work to earn the credibility and support of their team members.
They focus on creating a culture where accountability and fairness are present in
every encounter.
They support the professional development and training of their team members.
They shield their team and often hold themselves visibly accountable for any
mistakes or mishaps.
They work hard to master the art and science of delivering effective, constructive
feedback.