COMPARATIVE STUDY BETWEEN SERVICES

PROVIDED BY PUBLIC AND PRIVATE SECTOR

BANKS

Dear respondents,

We are pursuing MBA from Central University of Himachal Pradesh and we are
doing a project on, “COMPARATIVE STUDY BETWEEN PUBLIC AND
PRIVATE SECTOR BANKS”. We respect your privacy and assure your
responses will be used for academic purpose only. Please answer all statements.

PERSONAL INFORMATION
NAME: _______________________

AGE: _________________________

GENDER: _____________________

DEPARTMENT: _____________________

Q1. Do you have bank account?

1) Yes 2) No

Q2. In which bank you have account?

1) Public Sector 2) Private sector 3) Both

Name of the bank……………………………

Q3. Is your bank easily available in your nearby area?

1) Yes 2) No
Q4. Are you using mobile banking?

1) Yes 2) No

Q5. Are you using internet banking?

1) Yes 2) No

Q6. Are you satisfied with the services that are provided by your bank?

1) Yes 2) No

Q7. Does your bank notify you about new services?

1) Yes 2) No

Q8. Are you aware about the insurance that is provided by your debit card?

1) Yes 2) No

Q9. Would you recommend your bank to others?

1) Yes 2) No