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REFERENCE

Dale Carnegie (1994). Public Speaking for Success. Kuala Lumpur : Nurin Enterprise

Lilly White (1999). Secrets of Successful Speakers. Kuala Lumpur : Utusan Publication &
Distributors Sdn. Bhd.
Dale Carnegie (2001). The Quick and Easy Way to Effective Speaking. New York : SIMON &
SCHUSTER

Consumer Dummies (2018). Public Speaking Skills For Dummies. New York : John Wiley &
Sons Inc

what the principle of effective oral communication?


https://www.google.com/search?rlz=1C2NDCM_msMY734MY734&ei=m6I7W57wCtL0rQG7
4YXYCQ&q=what+the+principle+of+effective+oral+communication 4 July 2018
Giving Feedback
https://www.mindtools.com/pages/article/newTMM_98.htm 25 july 2018

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