SERVICE REPORT

WO Number :
Customer :
Unit Model : C4.4
Serial Number : 44411963
Arrangement :
SMU Unit : 10232
Date Perform : 28 MARCH 2019
Location Service : MGM

PT TrakindoUtama

Muara Teweh Jl. A. Yani RT. 16 Muara Teweh 73811

Barito Utara, Kalimantan Tengah
Tel. +62 519 21091, +62 519 2094894
 Yang terhormat Bapak/Ibu,

Mewakili PT Trakindo Utama, kami mengucapkan terimakasih atas kepercayaan

yang diberikan kepada kami untuk ikut ambil bagian di dalam mensukseskan bisnis

Bapak/Ibu. Kami berkomitmen bahwa seluruh produk dan layanan yang kami berikan

merupakan solusi terbaik bagi pelanggan kami. Harapan kami bisa melayani

Bapak/Ibu hari ini dan di masa yang akan dating dengan lebih baik.

Sekiranya ada saran dan kritik untuk perbaikan terhadap produk dan layanan yang

kami berikan, agar dapat disampaikan. Hal ini agar ke depannya kami bisa

memberikan solusi dan layanan yang lebih baik lagi untuk memajukan diri dan

seluruh pelanggan kami secara berkelanjutan.

Terimakasih atas perhatian dan kerjasama Bapak/Ibu.

Salam,

Supriyanto Kabul
Service Head

PT TrakindoUtama

Muara Teweh Jl. A. Yani RT. 16 Muara Teweh 73811

Barito Utara, Kalimantan Tengah
Tel. +62 519 21091, +62 519 2094894
Trakindo WO : Reported By :

Original WO : Reported Date :

Checked
Approved by
byForeman/ : :
Service Head
Supervisor

Heri Susanto Supriyanto Kabul

(Name and Signature) (Name and Signature)
SIMS Information
DEALER EQUIPMENT CUSTOMER
CODE
J22T NUMBER NAME

TECHNICIAN EQUIPMENT
DATE
IDENTIFICATION LOCATION

INSTRUCTION
CATERPILLAR CATERPILLAR
MODEL SERIAL No

HOURS KILOMETERS

GROUP DID THIS INCIDENT

DESCRIPTIVE COMMENTS
PART NUMBER DESC,* NUMBER MAKE THE
PART NAME QTY GROUP NAME (20 SPACES MAXIMUM PER
RESPONSIBLE CODE CONTAINING PRODUCT
INCIDENT)
PART INOPERABLE
Yes No
Yes No
Yes No
DESCRIPTION CODES * A – Structural C – Leaks E – System Malfunction G – General Repair K - Serviceability X – Operator
(Refer SIMS Guidelines : B – Surface D – Factory Assembly F – Factory Shipping H – Adjustment N - Abuse Complaint
SEBD0850)

Component Information
Component Description : PCR Schedule Hrs : CompTargethrs
Comp Serial No / ID : Comp Hours : Current hrs failed
Comp Arr / Gp No : Life Remaining : Remain of target life
Mach Hrs Install : Comp New Price :
Mach Hrs Removed : Cost To Repair :
Date Comp Installed : Cost/Hr Remaining :
Date Comp Failed :

Failure Outline:Brief outline of what the Customer reported.

Background / Research:Include all observations made during your Failure Analysis investigation including good and bad.

PT TrakindoUtama

Muara Teweh Jl. A. Yani RT. 16 Muara Teweh 73811

Barito Utara, Kalimantan Tengah
Tel. +62 519 21091, +62 519 2094894
Conclusions (What Caused The Failure) :Describe the root cause and the sequence of events that caused it

Warranty Decision or Recommendation:Please mark X in only one box below.

.

Not warranty : Warranty Accepted : X ASA Claim* :

*) Application Severity Analysis

Solution to Prevent Reoccurrence:

Check SIS for Service Letters and Service Magazines related to this failure. AMT history, MIM’s
History, Oil sample results, please attach supporting documents below.

PT TrakindoUtama

Muara Teweh Jl. A. Yani RT. 16 Muara Teweh 73811

Barito Utara, Kalimantan Tengah
Tel. +62 519 21091, +62 519 2094894
PT TrakindoUtama

Muara Teweh Jl. A. Yani RT. 16 Muara Teweh 73811

Barito Utara, Kalimantan Tengah
Tel. +62 519 21091, +62 519 2094894
 Branch Address

PT TrakindoUtama

Muara Teweh Jl. A. Yani RT. 16 Muara Teweh 73811

Barito Utara, Kalimantan Tengah
Tel. +62 519 21091, +62 519 2094894