Orion

Managed Services
Technology is more important to the functionality of your business than ever before.
Companies try to keep up, but IT problems occur as fast as they can be identified. Our
Managed Services solutions take care of the support, upkeep, and management of your
entire IT Infrastructure so you can get back to your core business objectives.

Orion provides complete Managed Services solutions that enable you to scale cost-
effectively and quickly address evolving business priorities, whether at the inception
stage or as a part of your long-term IT systems management.

Why Managed Services?

Smart companies know that leveraging
a trusted technology partner is the most
Services & Offerings
efficient way to get the best IT services
• Help Desk Support
possible to meet business requirements while
reducing infrastructure costs and freeing up • Server Administration & Support
valuable IT resources. Taking advantage of
managed services allows IT to get the most • Network Administration & Support
out of technology while delivering maximum
value. Our service model includes: • White-labeled Call Center

• Service-Level Driven Tracking and Escalating • Asset Management &

• Self-Service Web Portal Updates to Issues Procurement
• 24/7 Monitoring, Tracking and Support for IT
Issues • Mobile Device Management
• Alignment Between IT and Business
Processes • Business Applications Support
• Single Point-of-Contact for all IT Issues
• Vendor Management
Through our managed services offerings, the
Orion team of experts ensure that our client’s • CIO Services
technology are Always On.

www.oriontech.com
 Key Features
• Unlimited access to IT experts with more than 50 professional certifications, providing both
depth and breadth of technical knowledge

• 24x7 US Based Help Desk services and system monitoring

• Regular, Scheduled and Proactive Maintenance of your Infrastructure, reducing

interruptions

• Customized Service Level Agreement (SLA) management of service incidents

• Remote and On-Site remediation Support

• Backup and Disaster Recovery Options

Other Orion Services

Security Services Cloud Services Professional Services

Orion Locations About Orion

Orion Technology Services is a full-service
Headquarters technology provider specializing in Cloud, Security,
Atlanta, GA Professional, and Managed Services. Our team of
experts leverage industry leading expertise and
Regional Office solutions to help clients achieve maximum return
Orlando, FL on their IT investments. Orion is headquartered in
Atlanta, Georgia with satellite offices across the
Satelitte Offices
Boca Raton, FL country. Supporting clients globally, Orion’s 24/ 7
Los Angeles, CA services keep technology continuously monitored
Seattle, WA and Always On.
Tampa, FL
For more information, contact us at
International sales@oriontech.com.
Heredia, Costa Rica

Corporate Office Orlando Regional Office www.oriontech.com

512 Means St 420 South Orange Avenue Info@oriontech.com
Suite 400 Suite 120 (404) 907 - 1900
Atlanta, Georgia 30318 Orlando, Florida 32801