Overview

Hardware Support and Asset Life Cycle Management Solutions

Asset Life Cycle
Our Solutions
Management Solutions

Triage - Repair

Parts Management

Repair and Management

Workflow Management
Asset Life Cycle
Triage - Repair
Management Solutions

We manage your multi-vendor spares more effectively by eliminating the need to send
them to overseas repair centers

All faulty spares are tracked from site back to reusable stock via our own application

Faulty spares are sorted on arrival at our repair center via a robust triage process to
identify NFF and BER items

Truly faulty and repairable items are passed through the repair process for component
level analysis and rectification

All repaired items are passed through rigorous final test to ensure they are fit to return
to service and then we apply a comprehensive warranty

Every item is returned with a detailed RCA so systemic faults and site issues can be
identified
Asset Life Cycle
Parts Management
Management Solutions

Managing spare parts is not a simple logistic process, it is highly complex due to the
vast variety of types and configurations in any given network

Many spares are lacking packing, any form of history or credentials and often even
serial and model information

We manage Telecom Spares in an holistic manner, we understand the difference

between a TRX and a PSU, we know about firmware and software levels

When engineers demand a spare part they give descriptions and not part numbers, we
translate and provide the correct part 99.9% of the time, on time

Our experience allows us to correctly dimension the number and diversity of spares
based on historical failure rates by vendor, part type and even geography

Using our proprietary application the engineer has access to real-time data on spare
availability and can even call for parts from anyplace
Asset Life Cycle
Repair & Management
Management Solutions

A combination of the repair and management process already described providing

a one-stop solution to optimise the spare parts life cycle

We ensure the correct part is always available in the correct location 24 hours a
day seven days a week

This solution allows the fast turnaround of repaired items reducing overall spares
inventory

All types of spares are covered with our expertise and experience, passive, active,
RF, CPU, electro-mechanical, everything in your network

We eliminate the tricky and time consuming export and re-import process, serial
number matching and negotiating with Customs to avoid second duty and tax

The end result is improved network uptime and lower operational costs combined
with lower inventory values
Asset Life Cycle
Workflow Management
Management Solutions

All the previous solutions can be combined into a “joined-up” workflow allowing end-to-end
control of all activities surrounding asset management, both human and physical

This solution is aligned to your current operational routines so as to minimise its implementation
and acceptance bringing significant and fast improvements in operational cost / efficiency

We manage the parts and the people handling them, tasks are reported real-time allowing full
visibility of your assets. You have full control of costs associated with each task, item or process
reducing loss through inefficiency and theft .Even aspects such as operational performance,
restoration time can be tracked per asset

Our integrated Trouble Ticketing with interface to your existing ERP means its really joined-up
from start to finish including approval flow
About GSM Systems

Process
Global coverage through Nine
Country Offices and Quality
Two Distribution Centers Assurance
Some Customer for
Five global References
Multivendor
Test & Repair
labs supporting
SPMS contracts,
Quality Control
and Warranty
Support
Thank you, for more information contact:
info@gsmsystems.com