Position Description

Department Response

Location Bhopal

Role REVENUE ASSURANCE

Reports To

1. Number of Employees reporting to this position:

Functionally Administratively
3 NA

2. Position Summary
Implement processes and ensure adherence to timelines for billing, assess risk at credit initiation stage and develop
measures to manage risk, minimize debtors, conduct periodic process audits and ensure compliance with internal
timelines for submission of accounts with the objective of ensuring the order to cash cycle is managed efficiently

3. Job Size
Financial Non-Financial
  Team Size – 3
 Accountable for a large size branches

4. Working Relationships
Frequent interactions (inside and outside the organization).

Most Frequent Contacts Frequency Nature/ Purpose of Contact

Clients & Agencies Daily Billing / Recovery

Sales team Daily Billing / Recovery

IT Team Weekly Process improvements

Finance team Weekly Compliance and submission of accounts

5. Areas of Responsibility

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Region Head – Revenue Assurance Page 1 of 4 Putting People First

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 Position Description
% time
Areas Performance Metrics
spent
Billing
 Adherence to TAT for generation and
Review billing reports periodically to check billing volume,
delivery of bills
revenue, person billed to etc., check approvals on rates/
20%  Zero billing errors
deals, identify and ensure correction of billing errors,
develop processes to prevent such errors, supervise the
dispatch of invoices in order to ensure accurate and on-
time billing of clients and agencies

Recovery
 Provisions made for doubtful debts
To drive and monitor the billing, credit and recovery
process from Government and Advertising Agencies.  Bad debts written off
20%  Reduction in debtors
Dispute management and resolution with Government and
Advertising Agencies.

Credit Monitoring
 Deviation from credit norms
Implement processes to check credibility of clients for
secured and unsecured business, ensure adherence to 20%
credit norms, conduct risk analysis, and verify client
history in order to minimize risk at the credit initiation
stage

Agency Interface 10%

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Region Head – Revenue Assurance Page 2 of 4 Putting People First

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 Position Description

Negotiating and ensuring the agencies / client incentives

 Accuracy in billing information between
are in place to ensure maximum business for Response.
the Agency/client and internal revenue
Roll out of Special agency schemes, tracking of revenue books.
on a weekly basis and provide information to
development.
Monitoring of the brand capital clients: maintaining manual
record for commitment, actual, for print & non-print,
balance for cash & treaty component.
Providing information of new projects & features, follow-up
with MOU agencies to enhance their business with TOI
Group.
Bill Register to Agencies - as and when requested by
them.
Coordinating with scheduling / development to resolve
Queries /disputes if any.
Reconciliation with the agency for the special schemes
and ensuring the special schemes are paid out subject to
collection.

Compliance
 Exceptions in external audit
Check validity of agreements and deals, verify validity of
terms and conditions, conduct periodic internal audits to 20%
identify process gaps, ensure appropriate checks and
balances in the system, revise processes if necessary in
order to prepare for external audits

Team Development
 High Performer Attrition
Provide periodic feedback to team members on
performance, identify areas and coach them for  Feedback from team members
10%
enhancement / improvement in order to maximize the
effectiveness of the team.

6. Major Challenges

Major Challenges faced in performing the job Knowledge / expertise

required to solve / overcome them

Challenges:
Technology is outdated – it increases the time and effort in delivery
High reliance on people rather than process
Implementing change in the team

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 Position Description

Knowledge and skills:

Time Management
Process Management skills
Influencing skills
Team Management
Result Orientation

7. Decision Making Authority

Decisions and Recommendations expected from the position

Decisions Expected Recommendations Expected
 Approvals as per authorization matrix  Deviations as per authorization matrix
 Process changes to improve efficiency

8. Education and Experience

Educational Qualifications Required Relevant Experience

C.A/ MBA Finance/M.Com 12-14 years of experience,
Exposure to REVENUE ASSURANCE, Credit
Management & Risk Mitigation

Position Description: BCCL Human Resources

Region Head – Revenue Assurance Page 4 of 4 Putting People First

BCCL Copyright. No part of this publication may be reproduced or transmitted in any form or means, electronic or mechanical, including
photocopy, recording, or any information storage and retrieval system without express written permission from the Company