Call Drop Rate Deteriorated due to FACH Congestion Security

Level

Call Drop Rate Deteriorated due to

FACH Congestion

1 Problem Description

1.1 Problem Description

The Data CDR suddenly increased a lot on PHRH1 and PHRH3 after 3GIS
activation based on PHRH1 and PHRH3. The red line in the below two charts is the 3GIS
activation date, we can see that the Data CDR of the two RNC increased a lot after 3GIS
activation.

The Data CDR of PHRH1 increased after 3GIS activation

The Data CDR of PHRH3 increased after 3GIS activation

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 Call Drop Rate Deteriorated due to FACH Congestion Security Level

2 Analysis

2.1 Analysis Process

Through analyzed PCHR data of the two RNC by NPMASTER, we found the main
cause of the PS dropped call is due to RB_RECFG (H2F), it took up a large proportion in
the all PS dropped call reason. And also we found the HSDPA_H2F_Failure increased a
lot after 3GIS activation on the two RNC. And the FACH User Number of the two RNC
increased at the same time as below.
Subject PHRH1 PHRH3
Count Percentage Count Percentage
PS Call Drop SUM 138803 100.00% 29528 100.00%
PS Call Drop 40729 29.34% 9561 32.38%
RB_CFG(H2F)

HSDPA H2F Failure Number of PHRH1 and PHRH3

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 Call Drop Rate Deteriorated due to FACH Congestion Security
Level

FACH User of PHRH1

FACH User of PHRH3

2.2 Root Cause

From above chart, we can see the FACH users increased a lot after 3GIS activation. It
will make the FACH congestion much worse than before, and the H2F failure also will
increase with the FACH congestion. And we got the above result from the KPI analysis.

2.3 Optimizations on Top Cell

To improve the Data call drop rate, we choice 5 top cell of H2F Failure from every
RNC. All the 10 cells have FACH congestion and belong to U850A carrier, and we found
the FACH users number on U850B cells is much less than the number on U850A cell of
the same sector. From the parameters of cell reselection we found some difference
between U850A cells and U850B cells. All the difference will make the users can’t
resident on U850B cells when they are not in HSPA.
Parameter list of cell reselection in difference:
Parameter U850A U850B
Qqualmin -18 -12
Qrxlevmin -58 -53
ConnSintersearch 4 10
SibCfgBitMap SIB4-1 SIB4-0
Top cells list:
PHRH1 PHRH3
606090_Myaree_MV_U08A_2 606017_Rockingham_MO_U08A_1
606048_Murdoch_MV_U08A_3 606017_Rockingham_MO_U08A_2
606009_Padbury_MV_U08A_1 606017_Rockingham_MO_U08A_3
606054_PerthCBDEast_MV_U08A_2 606347_BentleyHospital_MV_U08A_2

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 Call Drop Rate Deteriorated due to FACH Congestion Security Level

606002_Claremont_MV_U08A_2 606044_Canningvale_MV_U08A_2

To share in the FACH users on U850A and U850B carrier, we modify the reselection
parameters of U850B to match U850A cells. after modification, FACH congestion relieved
a little and the Data call drop rate decreased.

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 Call Drop Rate Deteriorated due to FACH Congestion Security
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3 Solution

1. To share in the FACH users between U850A and U850B cells on whole
RNC

Modify the reselection parameter of U850B to match U850A, script as below:

MOD UCELLSIBSWITCH: CellId=*, SibCfgBitMap=SIB4-1;
MOD UCELLSELRESEL: CellId=*, Qqualmin=-18, Qrxlevmin=-58, ConnSintersearch=4;

2. To increase the FACH MAX User Number on whole network

3. To add the second SCCPCH to expand the FACH capacity

4 Suggestion

FACH congestion will be serious with the traffic load, and lots of KPIs will be affected
accordingly, some optimization solutions to solve FACH congestion should be adopted.

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