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So if you want:
More traffic.
More leads.
More sales.
BACKLINKO.COM
Contents
Customer-Focused Copy
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Reddit Threads Share
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7 / 133 Then, take a look at some of the most popular recent threads: Share
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8 / 133 For example, let’s say that you just launched a new Paleo Diet Bar. Share
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9 / 133 And look at the language people use to describe what they like Share
and don’t like about the current bars on the market.
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10 / 133 Copy that would work GREAT for a landing page, email or Share
Facebook ad.
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Customer Surveys Share
“What was the #1 thing that made you say: Yes, this is for me?”
But they also help you write copy that speaks directly to your
target audience.
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For example, here are actual responses from one of my recent
customer surveys:
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And depending on your product, you can also ask questions
about:
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Amazon Reviews Share
Ouch.
And you can mine these brutally honest reviews for killer copy.
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15 / 133 For example, check this Amazon review for a standing desk: Share
Well, if you also sell a standing desk, you just found some killer
copy.
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16 / 133 And I should point something out: Share
You can mine Amazon reviews… even if you don’t sell a physical
product.
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17 / 133 And found these golden nuggets: Share
Nice!
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Customer Interviews Share
(Fun Fact: I was visiting family in Rhode Island when I did this
interview. Hence the awesome flower curtains.)
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19 / 133 And I asked pretty much the same questions that I ask in Share
customer surveys:
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20 / 133 Here’s an example: Share
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22 / 133 Then, keep an eye out for complaints that crop up again and Share
again:
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23 / 133 And if your product has these features, make sure to emphasize Share
that in your copy:
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24 / 133 Share
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25 / 133 …and create landing pages optimized around those terms: Share
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Chapter 2
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Why?
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The Slippery Slide Share
…but if someone stops reading after the first sentence, your copy
failed.
– Joe Sugarman
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In other words, you want your writing to be what copywriters call
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a “Slippery Slide”:
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30 / 133 Little stories: Share
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31 / 133 And Open Loops: Share
• Sales pages
• Squeeze pages
• Blog post intros
• Email newsletters
• Video scripts
• And more
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32 / 133 Here’s a visual of how it looks: Share
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33 / 133 As you can see, AIDA stands for: Share
Attention.
Interest.
Desire.
Action.
Here’s a real life example of how I used the AIDA formula in this
guide to backlinks:
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34 / 133 First, I grab attention with the first line: Share
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35 / 133 And I tap into the #1 desire anyone landing on this page has Share
(higher Google rankings):
I cap things off with a call to action that pushes the reader to
scroll down:
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Benefits > Features Share
Here’s how you can turn boring features into tangible benefits:
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37 / 133 CoSchedule’s homepage does a GREAT job at this. Share
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38 / 133 Yes, they touch on features: Share
Very cool.
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Strong CTAs Share
Seriously.
Which means they don’t have time to figure out what they’re
supposed to do next.
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40 / 133 For example, check out this landing page from Social Triggers. Share
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41 / 133 Not: “Sign up”. Not: “Register”. Share
It’s literally:
“Enter your name and email, and click “Download Free Ebook”.”
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Social Proof Share
Research shows that people rely on social proof when they’re not
sure what to do next.
That’s why pro copywriters PACK their copy with results, case
studies and testimonials.
For example, Hotjar lets people know that they have 300,000
customers:
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43 / 133 Instead of raw numbers, vidIQ features successful users on their Share
homepage:
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Pro Tip: How to Solve The “Social
Proof Paradox”
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You need social proof to sell. But you need sales to get social
proof.
I call this “The Social Proof Paradox”. And it’s a real challenge.
For example, let’s say you launched a software product. But only a
handful of people upgraded to a paid plan.
Well, show off how many people signed up for your free trial:
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45 / 133 Or maybe you only have 20 total customers. But 3 of them got Share
AMAZING results. Feature these 3 results on your homepage:
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46 / 133 So we decided to feature those 4 people on the sales page: Share
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Crystal Clear USP Share
Either way, your copy needs to scream your USP at the top of its
lungs.
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48 / 133 For example, the ecommerce site Warby Parker lets you try on Share
frames at home… and return any pairs that you don’t like.
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49 / 133 And they feature this super unique USP all over their site. Share
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Sense of Urgency Share
Urgency.
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51 / 133 For example, this email from Derek Halpern uses a clear deadline Share
(down to the minute!) that creates a super high sense of urgency:
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Chapter 3
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Be Insanely Specific Share
In other words:
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56 / 133 And this rule doesn’t just apply to blog content. Share
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Use a Number Share
For example, look at what happens when you take this bland
headline…
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58 / 133 …and add a number to it: Share
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59 / 133 Which is probably why one industry study found that number Share
headlines got 327% more clicks than question headlines:
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60 / 133 In fact, that’s exactly why I use numbers in 90% of my blog post Share
titles:
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Strong Emotions Share
Your headline needs to grab someone by the shirt and say: “You
need to read this!”.
• Crazy
• Now
• Fast
• Mistake
• New
• Breakthrough
• Amazing
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62 / 133 But adding one or two of these words to your headline can make Share
it more compelling:
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63 / 133 Second, pop your headline into the American Marketing Institute Share
Headline Analyzer.
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64 / 133 And it will give you a score from 0-100%. Share
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Use FOMO Share
That said:
…an emotion that makes them want to hear what you have to say.
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66 / 133 For example, this Facebook ad headline from HubSpot includes Share
the phrase “Limited Time Savings”:
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Answer: WIIFM? Share
And the first thing you see is a headline that’s all about THEM.
Instead, you want to write headlines that are all about your
customer. BACKLINKO.COM
68 / 133 In other words, your headline should answer the question in your Share
customer’s mind:
Nope.
But if you’re looking to grow your Shopify store, this headline lets
you know that you’re in the right place.
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Chapter 4
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In fact:
For example, this sales page from Derek Halpern has a KILLER
first line:
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72 / 133 And here are some “copy and paste” first lines that you can use in Share
your leads:
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Use Mini-Stories Share
Stories are a great way to hook people… and keep them reading.
Enter: Mini-stories.
For example, I kick off the sales page of my flagship course with a
super short story:
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75 / 133 And drum up interest with your lead: Share
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76 / 133 (Yup, that’s the “A” and “I” from the AIDA Formula) Share
For example, the lead in the sales page for my YouTube SEO
course builds on the promise in the headline:
8 Lines or Less
(8 lines MAX)
Remember:
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77 / 133 And once you’ve done that, it’s time to transition into the meat of Share
your page.
That way, I hook the reader with a strong lead… then jump right
into the content itself.
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Chapter 5
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• Blog posts
• Emails
• Social media posts
• Ad copy
• Sales letters
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Write Like You Talk Share
When you write like you talk your copy just… works.
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81 / 133 Sounds pretty natural, right? Share
But if my copy sounds good out loud, I know it’s good to go.
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Short Sentences Share
Bottom line? Use short sentences. They’re easy to read AND BACKLINKO.COM
understand.
Write to ONE Person
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In other words, AVOID copy like this:
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84 / 133 This also applies to B2B. Share
Here’s an example:
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85 / 133 And here’s an example of B2B copy that speaks directly to the Share
reader:
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Active Voice Share
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How do you know if you’re using the passive or active voice? You
87 / 133 can read this thorough guide from The University of Wisconsin. Share
You can also check the active vs. passive voice with a tool like
Hemingway:
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No Big Words Share
• Utilize
• Overwrought
• Fascinating
• Conscientious
• Unparalleled
• Demonstrates
Instead, stick to terms that are easy to read and understand, like:
• Use
• Excited
• Interesting
• Notice
• Unique
• Show
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89 / 133 Write For Skimmers Share
Here’s a good rule to follow for ALL of the content marketing that
you do:
People online don’t read. They skim. That’s why you want to
format your copy for skimmers.
Here’s how:
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90 / 133 This post is 3,837 words. Share
And to make those 3,837 words easy to digest, I split them up into
distinct sections.
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91 / 133 In fact, I used 43 total subheaders in that post. Share
For example, last year I listed out my 15 favorite link building tools.
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92 / 133 And for every tool on my list I covered key features, pricing and Share
more.
That way, skimmers could get the gist… without reading every
single word.
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Chapter 6
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95 / 133 Email Newsletters Share
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Let’s break it down.
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For example, I used the super simple subject line “Backlinks” for
one of my recent newsletters. And that email got a 45.9% open
rate (to 92,232 subscribers).
That subject line lets people know that the newsletter is about
backlinks.
A compelling first line that hooks your reader right away. This line
also shows up as a preview in Gmail. So it needs to be good.
Here’s an example:
Lesson as a Story
Your newsletters should sound like they’re from a friend.
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98 / 133 Even though they have dozens of people working for them, their Share
newsletters don’t feel like it.
Their emails are personal, funny and sent from a single person
(Jordan):
Clear Call-To-Action
…whether it’s sign up for a free trial, read a blog post or make a
purchase.
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99 / 133 Use a P.S. Share
So cap off your newsletter with a P.S. that sums up your offer and
CTA.
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Landing Pages
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Here’s how to create high-converting service pages, newsletter
signup pages and more.
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101 / 133 Let’s break each element down. Share
Headline=Clear Benefit
Your headline should let the reader know what they’ll get from
your product, service, newsletter, or free trial.
For example:
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102 / 133 Social Proof Share
Include social proof above the fold. This can be logos from places
you’ve been featured, number of customers or a handful of big
name clients.
Here’s an example:
Body=PAS
The meat of your landing page should follow the “Problem,
Agitate, Solve” formula. Start with your prospect’s #1 problem,
highlight how annoying that problem is, then tease a solution.
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103 / 133 Transition Share
CTA
Let your reader know exactly what to do next, whether it’s
scheduling a demo, buying something, or signing up.
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Blog Posts
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Here’s a template you can use to create blog posts that drive
traffic and email subscribers.
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105 / 133 Let’s break it all down. Share
Headline=Insanely Specific
Let your reader know exactly what they’re going to learn. More
specific=more clicks.
Short Intro
Keep your intro to less than 8 sentences.
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106 / 133 Intro=Proof and Preview Share
Your intro should prove you can deliver on the headline’s promise.
And preview what they’ll learn.
For example:
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107 / 133 Actionable Content Share
Pack your post with actionable tips, techniques and strategies that
people can use right away.
Instead, it’s all super actionable stuff that you can use right away:
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108 / 133 Lots of Examples Share
Conclusion=CTA
Ask your reader to leave a comment, subscribe to your newsletter,
or both.
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Sales Letters
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Here’s how to structure long-form sales letters for online courses,
supplements, paid newsletters, and more.
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110 / 133 Headline=Bold Promise Share
Here’s an example:
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111 / 133 Powerful Lead Share
AIDA Formula
Your headline and lead checked off the “Attention and “Interest”
in the AIDA Formula. The middle of your sales letter should create
desire for your product… and push them to take action.
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112 / 133 Bullets Share
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113 / 133 Testimonials Share
Use lots of testimonials from people that your prospect can easily
relate to.
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114 / 133 Risk Reversal Share
Lots of Call-To-Actions
Your sales letter should have CTAs up and down the page.
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Chapter 7
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Use “Crooked Numbers” Share
For example:
• 57
• 8,913
• 41.9%
• 12.4
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118 / 133 That’s why you DON’T want to round numbers in your copy. Share
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Sellin’ Ain’t Tellin’ Share
His answer:
In other words:
For example, this landing page talks about why their digital
currency is “Made For You”.
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120 / 133 But I still have no idea how it actually works. Share
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Use Clear Button Copy Share
Most people put ZERO thought into their button copy. And it’s a
big mistake.
Why?
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I could have made the button say:
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“Learn More”.
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How to Get Out of “The Friend Zone” Share
The Friend Zone is when you like someone. And they like you
back… as a friend.
Squash objections.
Objections like:
You see, most people pretend that these objections don’t exist.
Instead, you want to bring these objections up… and squash each
and every one of them.
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124 / 133 Here’s a great example: Share
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Create Mental Movies Share
For example, look at this blog post intro from Marie Forleo:
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126 / 133 Instead, Marie paints a picture that makes her copy MUCH more Share
compelling:
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127 / 133 This Single Phrase=20% More Buyers Share
“$5 fee”
“A small $5 fee”
In other words:
Well, let’s say you have a fee or charge that you want to minimize.
Effective
Testimonials and case studies can boost sales by up to 62%.
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129 / 133 That is, if you use them right. Share
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130 / 133 Instead, you want your testimonials to follow this proven formula: Share
As you can see, this formula is broken down into 3 main parts:
This is a set of specific results that your customer got from your
product.
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132 / 133 Finally, you have “What They’d Tell Someone”. Share
Here’s where you ask your customer: “What would you tell
someone that’s considering this product”.
Here’s an example:
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