Prior to PushBack

FP Flight Preparations - Flight Plan and Crz FL, Weather, NOTAM, MEL

PCP PCP - A/C Docs, A/C Status (Mel, Inop Systems), OEB, Emer
Equipment
Eng, Wx Rdr, Lg, Wipers, Elec, APU, ECAM, F/Ctl, Brakes,
CP, ATIS, Clearance, MCDU CP, ATIS, Delivery Clearance, MCDU

TRIM Requesting Loadsheet Figures, Speeds, Crosscheck

TO Breifing, Checklist T/O Breifing, BS Checklist Down to the Line

Cabin Clearance Crew Confirm All Docs, All Pax on Board, All Ground persons have
deplaned_ _ you can close the doors.

Grd Clearance Grd Cockpit - you can remove externals, confirm doors closed, a/c
clear Tow tractor Connected .. and you ready for pushback ?

ATC Clearance Captain We can take the push back clearance now.

GOC Circular, Checklist Transponder ON, Beacon On,

"Arm All the Doors, Crosscheck and Report"
BS Checklist down the line
Pushback Grd Cockpit
Parking Brake Released, Cleared for PushBack Facing --

Emergencies

During PushBack or Prior Any Message Check MEL, Inop Systems and then Decide

Engine Start With External Pneumatic Power

NWS Memo
APU U/s, APU Fire
Cargo Fire .. Doors Closed/ Doors Open
Tow Tractor Going Away - Call Ground repeat .. Stop PushBack .. Parking Brake On .. Advise
ATC ..

Any Fire
Unruly Pax
PFD Difference
Hijack

NOTES
OEB For Sims - ED/EX - 2 OEB (Abnormal V alpha Prot, No engagement of guidance Mode .. RA
Frozen)
Emer Equipment - 

 Engine Start Anomalies

Man Start after aborted start, Dry crank, egt, High Alt etc

Start Sequence Start Valve, N2, IGN, FF, EGT, N1, OIL PR, VALVE
CLOSE, IGN GOES OFF

Oil Leaking from drain Mast Run engine at Idle Power for 5 mins.

Cargo Fire .. Door Open, Door Closed

Tailpipe fire Declare PAN PAN, QRH Paper Checklist

Engine Fire

Hot Start

Hung Start

EIU Fault

APU Fire, APU Trips
Fadec Protection is till 50%
CrossBleed Start Procedure
Everything goes black all power off (APU Auto
Shutdown), Advise Ground, Switch APU and APU
Bleed Off, Connect Externals Power and
Pneumatics. DO a MAN Start.
Eng Start with External Pneumatic and Man Start
Checklist.
Fadec protection only till 50% after than any
abnormality you have to shut down yourself.
In new aircrafts Fadec protects uptill 100%

High Vibration

Eng 1 or 2 Compressor Vane

Fuel Filter Clog

Oil Leaking

ENG 1(2) CTL VALVE FAULT

ENG 1(2) COMPRESSOR VANE

ENG 1(2) FADEC A(B) FAULT

ENG 1(2) FADEC FAULT

ENG 1(2) FADEC HI TEMP

ENG 1(2) FADEC OVHT

ENG 1+2 FUEL FILTER CLOG

ENG 1+2 FUEL STRAIN CLOG

ENG 1(2) FUEL VALVE FAULT

ENG 1(2) LOW N1

ENG 1(2) IGN FAULT (IGN A OR B FAULT) -

ANNUNCIATION
 Engine Start Anomalies

ENG 1(2) N1 OR N2 OR EGT OR FF

DISCREPANCY
ENG 1(2) N1/N2/EGT OVER LIMIT

ENG 1(2) OIL FILTER CLOG Maintenance action is due, except if the caution is
temporarily displayed during cold engine start with
engine oil temperature lower than 40 °C.
ENG 1(2) OIL LO PR This alert triggers when oil pressure is below 13
PSI.
L1THR LEVER IDLE ENG MASTER OFF
If oil pressure is low (< 13 PSI ) is indicated only on
ENG SD page (red indication) without the ENG OIL
LO PR warning, it can be assumed, that the oil
pressure transducer is faulty. Flight crew may
continue engine operation while monitoring other
engine parameters.
ENG 1(2) OVSPD PROT FAULT If the warning appears during engine start, shut
down the engine. Restart the engine. If the warning
still appears, maintenance action is due

ENG 1(2) REVERSE UNLOCKED One or more reverser doors are not stowed.
On ground: ENG 1(2) AT IDLE Only displayed, if the
FADEC automatically sets the engine at idle (i.e.
when 4 reverser doors are not stowed, or 1, 2, or 3
reverser doors are not stowed with the reverser
pressurized). L1 THR LEVER (AFFECTED
ENGINE)....................................................................
.................IDLE ENG MASTER (AFFECTED
ENGINE)....................................................................
...............OFF

ENG 1(2) SENSOR FAULT L2PS3, T25, T3, N1, N2 data not available on both
ECU channels.ENG MASTER
(AFFECTED)..............................................................
....................................OFF
ENG 1(2) IGNITION FAULT: Do a dry crank refer fcom Autostart U MIGHT GET
auto crank or new start .. manual start ecam doesn't
say dry crank but fcom does Open fcom
Man Start fadec detects if starter time has
exceeded refer fcom ..

ENG 1(2) START VALVE FAULT Not closed .. bleed off X bleed shut .. masters off..
not Open .. if opp engine running x bleed Open ..
APU bleed on ..

If unsuccessful START VALVE MANUAL

OPERATION”
MAN START procedure is useless since in both
cases, the start valve is controlled by FADEC.

Check FCOM for any failure you don't understand.

 Taxi Emergencies

Range 40 Nm Arc Mode

Wxr Rx Dynamic Test MAP MAN TILT 5'
WXR Radar On

ECAM Actions
Refer QRH Computer Reset Procedure
NWS, LGCIU, BSCU, TCAS or Any ECAM
MEL
Decide - Go/ No Go *consider INOP Sys

Visibility In case of doubt refer AOM

Delay TO, Modify Thrust reduction .. TOGA, Config

Windshear
2, Speeds Again, Breifing
Park Brk Off .. AntiSkid On .. Manual Brkes
Loss of Park Brk In New AC no need for parking brake off
Taxi to the bay .. chocks On then cut NO 1 engine

Windshear Breifing - In case of any windshear warning Predictive or Reactive prior to V1,
we will reject. In case we get into windshear after V1, Windshear TOGA, Pitch 17.5, follow
SRS, no change in Config unless out of windshear.

In Case on T/O roll winds variate say it suspect windshear ..

Return to the Bay -

"Ladies and gentlemen, this is your captain speaking I regret to announce that we are
going to return to the Bay. We have a slight technical problem which requires attention.
This is for your safety. Our engineers are already on standby and it should not take long.
Kindly bear with us, we appreciate your patience, thank you.

After Windshear you can expect Slats/Flaps Jammed.

Or Unreliable Airspeed. 

 AOM

Destination weather below minima at dispatch U need 2 alternates at or above their dispatch
minima from AOM
Departure visibility less than 400 m Check LVTO minima from AOM
U need TO alternate above CAT 1 at expected time
of arrival
LVP, Wipers, Cockpit heating, antiskid, reverses
Use TOGA ..
90m visual segment

Visibility less than CAT 1 800m/550RVR can take off only when LVP in force

LVTO Some lights missing Refer AOM Some restrictions on lights

Visibility only 3400m can u do visual Use higher minima 3200/NP approach

A/c says cat 2 inop .. Jepp Min RVR 550m Relevant .. and reported so u can't ..
Reported 550/125/100 .. can u land
Approach Ban Prior to IAF visibility drops .. cannot continue ..
After ..can continue till 1000ft but cannot continue
beyond FAF
After FAF Or below 1000 it drops - can continue
MDA if visual Land ..
CMV RVR not reported
visibility at least 800m
No visual approach
HI Approach and RWY - 1.5/2
INtermediee facility - 1/1.5

Minima RVR 550 .. but RVR not available Minima becomes 800m

Lvto min 150 .. rollout RVR 100m can't go .. For 150 and 125 all 3 required .. for 300
and 200 only TDZ required
 Emergencies

Failure Notes

Slats and Flaps Speed Sel -- Pan Pan .. Ecam Actions .. Radar Vectors for Arrival Runway ..
Stuck SLATS AND FLAPS FAULT IN CONF 0 from FCOM
Fuel Leak

Brief - App. would be done with LOC only, we would Capture GS using Track FPA.
MDA chkd without FD --
We will not not take the gear until fully configured on glide and Conf 3 and Vapp
RA 1+2 Fault
Final Approach segment will be flown in RAW Data and
You will give me RA AutoCallouts 50,40,30,20, and RETARD .. 100 to minimums
and minimums callouts would be available.

Engine Not Secured .. Mayday ..

Uncontrollable Fire ILS .. .. Conf 2 GD .. Autoland .. AB MED .. Landing Checklist
Park Into the Wind

Crew Low Oxy

Pressure
Dual ADR

FAC 1+2

Forced Landing

Crew I have Controls AP .. Sidestick 40s .. MayDay .. Purser to Cockpit, medical, doctor,
Incapacitation sod .. Autoland .. Donot taxi ..

Window crack/
arching
Slats and Flaps Se Declare Pan Pan
Stuck After
Windshear

Engine Fire 2 and Start Y Elec Pump and then cut masters.
G Hydraulic
FLY, Navigate, Communicate
ECAM
QRH
Weather, Fordec, Breifings, AAOAAAA

 FCU 1+2 Fault

PF PNF

MW A/Flt AP Off

I have C & C You have Controls and Communications

Removing Thr Lock

Radar AI -- we have lost some of our systems, Cleared ----

we r unable RVSM, request radar vectors to --
(next waypt,
Or Rwy Hdg and climb MSA as applicable ...
I l get back soon with further intentions
Or Request Vectors to keep us clear of traffic, I l
get back soon with further intentions.
Hdg -- Alt (on Stby) Checked

ECAM Actions ECAM Actions Complete

QRH Computer reset Procedure Unsuccessful

I have controls you have communications U have Control I have Comm ..

Take Weather, FordEC (arrival mcdu) .. Briefings

ATC Cabin Crew(NITS), Pax, Dispatch, AAO, AAA
(Approach Preparations, Approach Briefing
Approach Checklist
 Electrical Emergency Config

PF PNF

MW A/FLT AP Off

I have Control and Communications You have control and Communications

Athr Off .. Removing THR Lock

FD Off, Select Track FPA FD Off, Track FPA Selected

Select Speed __ Altitude ** Speed __ Altitude __

Mayday Mayday Mayday AI 123 we have total 7700

electrical failure .. direct and Alt as applicapble Direct .. / Give me a Hold …

ECAM Actions * **Manually Check Pages, Fuel Gravity, Keep

recalling Status
* Ecam Actions Complete
Lts Review QRH Summary and Lading Distances Reviewed
For Elec Emer Config
I have Control You Have Comm U have Control I have Comm ..

Take Weather, FordEC (arrival mcdu) .. Briefings

ATC Cabin Crew(NITS), Pax, Dispatch, AAO, AAA
(Approach Preparations, Approach Briefing
Approach Checklist Approach Checklist Complete

APU US, Engine 1 Fail, IDG 2 Overheat - You will get Elec Emer
 Flaps Locked

PF PNF

MC ADR 1+2 Fault

You have control and communications I have control and communications

ECAM Actions ECAM Actions Complete

Lts Review QRH Summary and Lading Distances

I have control you have communications I have control you have communications

Slats Locked

PF PNF

MC F/Ctl Slats Locked / WTb ON

Alighnment Fault
I have Controls and Communications You have Control and Communications

Speed Selected Checked

ECAM Actions

STATUS

Standby Status After TO Checklist ..

After 

 Engine Failure in Cruise

PF PNF

MC Engine _ Fail

I have Controls and Communications You have Control and Communications

Thr Mct .. Athr Off Checked

Speed Select .. Hdg prefer to Alt .. Progress Page Alt

Check, set and Pull
Mayday Mayday Mayday we have an engine failure direct Sq. 7700
__ descending FL ___ Terr on ND
TCAS TA and Below
ECAM Actions ECAM Actions Relight

ECAM Actions Complete

QRH - Reaching FL .. Ath On CHecked

Refer LRC ceiling from QRH
I have control you have communications You have Control and Communications

Take Weather, FordEC (arrival mcdu) .. Briefings ATC

Cabin Crew(NITS), Pax, Dispatch, AAO, AAA (Approach
Preparations, Approach Briefing Approach Checklist Approach Checklist Complete

Fuel Leak
 Dual Hydraulic Failures

PF PNF

MW A/flt AP Off

I have controls and communications You have controls and communications

Select speed Speed select

Mayday Mayday Mayday AI __ we have lost our Direct BBB Give a Hold
hydraulics problem direct __
ECAM Actions ECAM Actions Complete

Review landing distances and Hydraulic summary Reviewed

from QRH
I have controls you have communications you have controls I have communications
Take Weather, FordEC (arrival mcdu) .. Briefings ATC approach checklist complete
Cabin Crew(NITS), Pax, Dispatch, AAO, AAA
(Approach Preparations, Approach Briefing Approach
Checklist

Green Hydraulic and then Engine 2 fire - Switch on the Y electric Pump first.

Single Hydraulic G or Y - In yellow no towing, might loose park brake if accumulator finished.
Landing gear Check you might not be able to retract.
If pressure not fluctuating
Spurious overheat

Old Aircrafts
Low level reservoir ... first PTU only for old aircrafts new PTU logic changed.
Single Hydraulic pump low pressure .. put runs disregard analysis .. circular
SMOKE DET FAULT

SMOKE LAVATORY DET FAULT with all lavatories

declared inoperative on the FA

F/CTL ELAC 1(2) FAULT (one or both computer

failed
Loss of fuel quantity indication or Simultaneous
triggering of FUEL L OUTER XFR CLOSED and
FUEL R OUTER XFR CLOSED although FUEL SD
indicates no anomaly
FWS FWC 1(2) FAULT

BRAKES SYS 1(2) FAULT or BRAKES BSCU CH

1(2) FAULT

AIR ENG 1(2) BLEED FAULT or AIR ENG 1(2)

BLEED ABNORM PR

AUTO FLT FCU 1+2 FAULT

One or Both MCDU locked, or blank FMGC

FMGC malfunction

Engine fire ...

smoke ..

Eng 1 Running Bleed Running APU .. Engine 1 fire no bleed apu ..

LVTO ...

CMV ..
 Unreliable AirSpeed/ ADR 1+2+3 Fault

PF PNF

Unreliable Speed .. AP/Athr Off, FD off Checked FD Off

Pitch _ Thrust Levers _ Checked

Maintain Config Checked

Speed Brakes Checked Retracted Checked

LG Chedked Up Checked

Mayday Mayday Mayday … AI __ our Airspeed is Sq. 7700

unreliable we need blocked altitude uptill 10000ft

ECAM Actions

Pitch and thrust setting for Conf 1 from unreliable Pitch .. Thrust ..
airspeed QRH Checklist Unreliable Airspeed and then All ADR OFF CHECKLIST UPTO Approach
lets do All ADR Off Checklist. Complete
Take Weather, FordEC (arrival mcdu) .. Briefings ATC
Cabin Crew(NITS), Pax, Dispatch, AAO, AAA (Approach
Preparations, Approach Briefing Approach Checklist Approach Checklist Complete
All ADR Off Checklist for Approach
Pitch and Thrust from Unreliable

After Windshear you can expect Unreliable Speed

Single ADR/IR Fault

Dual ADR/IR Fault
 Engine Failure at T/O after V1

PF PNF

V1 .. Engine Fail

GO Vr, Rotate

12.5' Positive Clb

Gear Up IGN, timing , Hdg Pull

400

AP On/ Ecam Actions ECAM Actions

Engine Secured

MayDay Mayday Mayday AI __ Engine Failure 7700

Runway Hdg Please Stdby

At ACC .. Vs 0 S Positive

Flaps 0 Speed Checked, Flaps 0

Green Dot, ALT, MCT
FMA .. MCT OpenClb Hdg

Continue ECAM Actions Ecam Actions Upto Status

Status
Standby Status . after T/o Checklist
radar AI -- Request Vectors for arrival Runway
Engine Relight QRH Checklist/ Continue ECAM ECAM Actions Complete
Actions

I have controls you have communications You have controls I have communications

Take Weather, FordEC (arrival mcdu) .. Briefings ATC

Cabin Crew(NITS), Pax, Dispatch, AAO, AAA
(Approach Preparations, Approach Briefing Approach
Checklist Approach Checklist Complete

* Engine Failure after Thr Reduction - TOGA till EO ACC 1500 above .. Then ECAM
* TL Disagree/ TL Fault ... slats 0 Flaps 0 landing or single engine landing. We do single engine
lnading.
* One engine gone and other on TL Fault then do flapless landing
* Fadec Fault - Monitor Parameters on Other Pages .. Don't Blindly Cut
* High Vibration
* The Reversor Unlock ... doors .etc ..
* Oil and fuel etc
* Compressor Vane
* N1 OverLimit
* Bird Hit
* Engine Stall
* Compressor Vane - Slow thr response, Avoid Rapid thr Changes .. disc Athr .. can keep higher
speed etc continue to destination. 

 Dual Engine Failure

Circulars inner Tank Less than 3 T

PF PNF

Alternate Law .. THS gone .. only left aileron, slats

available ..
Dome light ON

emergency generator

fac1 on the off .. rudder trim .. will be available ..

fuel remaining . 300 kts

relight together both master on off 30 seconds

Keep trying till FL 250 ..

Start APU .. below 200 u can use bleed

Reduce speed green dot

Ram air ON ..

5 degree 50 miles 25000

5miles 2500 ..

Smoke

Checklist in case of perceptible smoke

Ecam then checklist .. or direct checklist ..

Consider immediate diversion

3 minutes Timing

3 T 1200 200 1.5t

 FMGC and MCDU FAILURES

PF PNF

Single FMGC Failure

Autopilot Re-engage

ND Range Adjust

Refer to FMGC Reset Procedure from QRH

Dual FMGC Failure

I have controls and communications You have controls and communications

AP Athr Re-engage

If unable Athr Adjust

FD Off .. Bird On

Tune Navaid from RMP

Refer to FMGC Reset Procedure from QRH

Dual MCDU Failure

I have controls and communications You have controls and communications

Refer to MCDU Reset Procedure from QRH

Standby Nav Tune

Dual mcdu .. fmgc ..

Fmgc/mcdu 

 Emergency Descent

PF PNF

Oxy Masks Oxy Masks

Emer Descent .. Alt .. Hdg .. Speed Signs
FMA FMA
Thr Idle ***
SpeedBrakes
Emer Descent .. Return to your Seats .. Donot Stay In
Lavotories

Ecam Actions/ Paper Checklist ATC as per Checklist

Speed .. Direct … Alt .. Expedite 7700 TA
TCAS below .. Terr ND
ECAM Actions Complete
EMER DES QRH CHECKLIST Qrh Checklist Complete
MASK Off
Cabin Crew
Pax

Refer to QRH Flight without Cabin Pressurisation -- Fuel .. Time ..

Track Miles -- GW --
Take Weather, FordEC (arrival mcdu) .. Briefings ATC
Cabin Crew(NITS), Pax, Dispatch, AAO, AAA
(Approach Preparations, Approach Briefing Approach
Checklist Approach Checklist Complete

Green Hydraulic
CPC Only
Air Wing Leak and pack 2 Overheat.
Pack Overheat
Explosive
Advisories pressurisation
Air Pack 1 and 2 Fault/ Overheat
Cabin Press Ex Cab Altitude
Eng 1+2 Bleed - QRH Checklist

Ladies and Gentleman this is your Captain Speaking. We are sorry for the discomfort that
our sudden descent has caused. We’ve had a loss of cabin pressure but we are flying at a
safe altitude now. You may take off your oxygen masks and can breathe normally. Should
you need any help, please call one of our flight attendants. They’re ready to assist
 Pre Departure, Engine Start and Taxi Emergencies

Pre Departure Breifing - SOP

Emergency equipment

NWS steering - during turn .. take fo side ..

Pack 1 overheat ..
280 ..
Air wing leak ..

...

Nws engine 2 fire

Engine failure after Thrust reduction

Green Failure ... emergency Descent speed maintain ...

Slats and Flaps jammed ..

Engine fire and dual Hydraulic ..

heavy Rain - Adverse Weather

After Landing
Cab Press Ex Residual Pressure
Doubts

1. Vacating the runway ..

2. Fadec start Sequence
3. Communication Failure
4.
Greetings
Welcome – Short flight
Ladies and gentlemen, good morning / afternoon / evening. Welcome on board (flight reference). This is Captain / Co-pilot (your name) speaking and
I have some information about our flight. Our flight time today will be (flight duration) and our estimated time of arrival in (destination)
is (ETA)local time. The weather in our route is good/… The temperature at our destination is now (temperature) degrees Celsius, with
clear sky / a bit overcast / with some rain. We wish you a pleasant flight and we hope to see you again soon. On behalf of all our crew,
thank you for choosing our company as your airline today / this evening / this holiday / this weekend.

Welcome – Long flight

Ladies and gentlemen, good morning / afternoon / evening. Welcome on board (flight reference). This is Captain / Co-pilot (your name) speaking and
I have some information about our flight. Our flight time today will be (flight duration) and our estimated time of arrival in (destination)
is (ETA)local time. The weather in our route is good/…, and the forecast says it will be sunny / raining / cloudy in (destination) when we
arrive. We remind you that if you need any special attention, all our crew will be at ready to assist you.
We’ll be flying over some interesting / touristic / famous places, such as (name of the places you’ll overfly). You will be able to follow our route on
one of the entertaining system channels.
Latest update on weather at our destination will be given as we approach (destination). Enjoy your flight.

Farewell
We’ve already started our descent procedure into (destination) airport. We expect to land at (time), (… minutes before our scheduled time / as
scheduled).
If you want to adjust your watch, it is (local time) in (city) now.
The weather in (city) is sunny / a bit overcast / rainy and the temperature is …. degrees Celsius.
We wish you a pleasant stay in (city) and we hope to see you again very soon. On behalf of all our crew, thank you for choosing our company as your
airline today / this evening / this holiday / this weekend.

Panoramic flight
Just out of curiosity, we are flying over the famous / well-known / beautiful region of (the place you’re overflying).

Holidays and special occasions

On behalf of the company, our crew is delighted to have you on board on this special occasion and wish you all an enjoyable Carnival / a great
Easter / a Mother’s day full of love and tender / a merry Christmas / a happy and successful New Year.

Back to top

Abnormal situations
Delay at departure
We’re just waiting for…
- permission from air traffic control to start our flight. We are number …. for takeoff…
- the completion of cargo / baggage loading….
- the completion of our boarding procedures…
- the aircraft to be refueled…
- the completion of local authorities procedures…
- an improvement in the weather at our destination…
to start our flight.
We’ll be taking off as soon as possible. Meanwhile, we invite you to take this opportunity to relax and enjoy the service. Thank you.
A few minutes later.
We are ready for our departure.
We will take advantage of favorable winds / We are working hard to arrive at our destination at the time as close to scheduled as possible.

Rejected take off

We’ve discontinued our takeoff run…
- so that one of our systems can be checked.
- Due to a request from air traffic control.
We apologize for the unexpected discomfort. As soon as we’ve parked the aircraft, we’ll come back with additional information.

Going back to the gate

May I inform you that….
- due to a computer system indication
- for technical reasons
- due to a request from air traffic control
- there’s a passenger who needs medical assistance. Therefore, we’ll be returning to the gate.
We’ll be taking all necessary actions so that our time on the ground be as short as possible. Additional information will be provided soon.

Turbulence
- We’ll be flying through some weather during our takeoff / during our descent / in our route.
- We are flying through unexpected weather we cannot detect beforehand.
- Ladies and gentlemen, keep your seatbelts fastened. We are flying through a turbulent area.
For your own safety, we kindly request you to keep your seatbelts fastened.
We are already making all necessary deviations to provide you with a pleasant and comfortable flight. Thank you.

Hold
According to latest information from air traffic control, the airport in (destination) is …
- closed due to weather conditions.
- operating with dense traffic.
Therefore, we’ll be flying over the city / region of ….., waiting for permission to land.
We are in sequence awaiting instructions from air traffic control. I’ll come back with additional information soon. Thank you.

Diversion – Weather
According to latest update from air traffic control, (destination) airport is closed due to…
- weather conditions.
- Local restrictions on runway operations between (time) and (time).
We’ll be proceeding to (alternate airport) in (city) where we’ll be expecting permission to return.
Our estimated time of arrival in (alternate) is (ETA). The weather forecast there is cloudy / sunny / good, and the temperature is … degrees Celsius /
Fahrenheit.
Our ground agents will be at ready looking for the best solution for each one of you. Thank you.

Diversion – Unexpected situation

We’re proceeding to (diversion airport), where we’ll be landing so that…
- one of our computer systems can be checked.
- a passenger gets medical assistance.
- a passenger can disembark

Go Around
We’ve discontinued our approach due to a request from air traffic control.
- We’ll restart our landing procedures in a couple of minutes.
- We’ll be flying over the city / region of …… while we wait for permission to land.

Changing airplane / Canceling flight

May I inform you that….
- at this airport, there’ll be a change of aircraft due to technical reasons.
- due to weather conditions at our destination, this flight has been cancelled.
- for political reasons at our destination, this flight has been cancelled.
We kindly ask all passengers to disembark and follow the instructions given by our ground staff as you leave the aircraft. Our company will be
looking for the best solution for each one of you.

Inspection by Customs or Police authorities

We’ve just been informed that a non-routine inspection will be carried out in our aircraft by local authorities. We kindly ask you to
- keep seated with your passports and boarding cards at hand.
- disembark, taking all your personal belongings with you.
- keep seated and wait for further information.
As soon as we are cleared, we’ll be starting our flight.

Back to top

Emergencies
Depressurization – after leveling
We are sorry for the discomfort that our sudden descent has caused. You may now take off your oxygen masks. You can breathe normally. We’ve only
had a loss of cabin pressure. We’ll keep flying safe until we get to the airport in ….., where we’ll be landing in about …. minutes. Should
you need any help, please call one of our flight attendants. They’re ready to assist you.

Emergency landing / Ditching

May I have your attention, please. This is the captain speaking. We’ve had a severe malfunctioning in one of our systems and, therefore, we’ll be
landing (in ….. / on the water / in the jungle / on a field / on a highway). It’s a different kind of landing, but the aircraft is designed to
cope with this situation.
It is essential that you keep calm and follow the flight attendants’ instructions. They’re well-trained to deal with this situation.
(Local authorities will be ready to assist you as soon as we land.)
I request that you keep seated until the aircraft comes to a complete stop and wait for further information.

Evacuation
Ladies and gentlemen, keep seated and follow all flight attendants’ instructions.

Fire on board
We have an unusual situation on board. I ask you to keep calm and follow our flight attendants’ instructions. They are well-trained to deal with this
situation. We are taking all necessary arrangements to keep flying safe.
After the fire is extinguished:
We are sorry for the discomfort and disturbance caused on board. The situation is already under control and we will keep flying safe …
- until our final destination.
- However, we decided to alternate our destination for precautionary reasons.
In a few minutes, we’ll be landing at the airport in ………… On behalf of the crew, we thank all passengers who have helped our crew in the event.

Bomb threat
Our company has been informed that there may be an unidentified object in one of our aircraft.
- We’ll be searching the cabin to check. Please, follow the flight attendants’ instructions.
For your own safety, we’ll…
- return to our airport of departure.
- land at the airport in ………………
I’ll be back with additional information after landing. We reassure that the actions we take are on behalf of our passengers’ safety and comfort.

Hijacking
May I have your attention, please. This is the captain speaking. Our aircraft has been taken by some people who demand that their orders be followed.
I request that all passengers keep seated with seatbelts fastened. I ask you to keep calm and not to react. I repeat, I ask you to keep calm
and not to react. For the safety of this flight, it is essential that you carry out these instructions accordingly. We will find a favorable
solution for all. I’ll keep you informed of the situation. Thank you for your attention.
NB: THIS SPEECH SHOULD BE GIVEN ONLY IF POSSIBLE AND ALWAYS WITH THE AGREEMENT OF THE HIJACKERS.