Nama Pengajar PN NORASHIKIN MUDA DAN EN SALEHHUDIN YAHAYA
Jabatan TEKNOLOGI KEJURUTERAAN MEKANIKAL DAN PEMBUATAN Program / Tahun 2 DIPLOMA TEKNOLOGI AUTOMOTIF Kod & Nama Kursus DMD 4114:AUTOMOTIVE MANAGEMENT Tarikh 17/06/2019 Hari : ISNIN Masa : 10.00AM – 05.00PM Bilangan Pelajar 19 Sesi KULIAH/AMALI 1. DESCRIBE THE LEADERSHIP TRAITS AND ORGANIZE DEPARTMENT CLO STRATEGY THAT CAN BE APPLIED IN THE AUTOMOTIVE SERVICES OPERATION. (C2, PLO1) Jam Topik/Kompetensi Hasil Pembelajaran Bahan Pengajaran Pertemuan
1.0 SERVICE 1.1 Introduction 1. Nota bercetak.
6 jam MANAGEMENT 1.2 Physical Resources 2. KSKV 1.3 Manpower Resources 3. Slide PPT 1.3.1 Definitions of Manpower Resources 4. Komputer 1.3.2 Discussion Examples 5. LCD of Manpower 6. Tugasan Resource 1.4 The Service Workflow 1.4.1 Definitions of Service Workflow 1.4.2 Create a Workflow Service 1.5 Management Styles 1.5.1 Classic Management 1.5.2 Leadership 1.5.3 The Complex Role of Management