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GET
FILE='C:\Users\Hp\Desktop\Term 4\AMR\Submissions\Jet Airlines Case.sav'.
DATASET NAME DataSet1 WINDOW=FRONT.
FACTOR
/VARIABLES ontime comfort food hostess boss airyoung freqfly schedule mom li
festyl
/MISSING LISTWISE
/ANALYSIS ontime comfort food hostess boss airyoung freqfly schedule mom lif
estyl
/PRINT INITIAL CORRELATION SIG DET KMO EXTRACTION ROTATION
/PLOT EIGEN
/CRITERIA MINEIGEN(1) ITERATE(25)
/EXTRACTION PC
/CRITERIA ITERATE(25) DELTA(0)
/ROTATION OBLIMIN
/METHOD=CORRELATION.

Factor Analysis
[DataSet1] C:\Users\Hp\Desktop\Term 4\AMR\Submissions\Jet Airlines Case.sav

Page 1
 a
Correlation Matrix
ontime comfort food hostess boss airyoung
Correlation ontime 1.000 .142 .874 -.063 .396 .897
comfort .142 1.000 -.048 .191 -.160 .063
food .874 -.048 1.000 -.002 .360 .849
hostess -.063 .191 -.002 1.000 .083 -.097
boss .396 -.160 .360 .083 1.000 .500
airyoung .897 .063 .849 -.097 .500 1.000
freqfly -.019 .076 .046 .950 .070 -.051
schedule .067 .917 -.126 .261 -.255 -.082
mom -.218 -.071 -.029 -.324 -.142 -.106
lifestyl .005 .174 .043 .893 .054 -.030
Sig. (1-tailed) ontime .276 .000 .395 .042 .000
comfort .276 .420 .210 .250 .396
food .000 .420 .497 .060 .000
hostess .395 .210 .497 .363 .342
boss .042 .250 .060 .363 .012
airyoung .000 .396 .000 .342 .012
freqfly .468 .374 .423 .000 .385 .416
schedule .389 .000 .298 .133 .139 .365
mom .177 .384 .451 .081 .276 .328
lifestyl .491 .232 .428 .000 .411 .450

Page 2
 a
Correlation Matrix
freqfly schedule mom lifestyl
Correlation ontime -.019 .067 -.218 .005
comfort .076 .917 -.071 .174
food .046 -.126 -.029 .043
hostess .950 .261 -.324 .893
boss .070 -.255 -.142 .054
airyoung -.051 -.082 -.106 -.030
freqfly 1.000 .162 -.259 .972
schedule .162 1.000 -.128 .260
mom -.259 -.128 1.000 -.228
lifestyl .972 .260 -.228 1.000
Sig. (1-tailed) ontime .468 .389 .177 .491
comfort .374 .000 .384 .232
food .423 .298 .451 .428
hostess .000 .133 .081 .000
boss .385 .139 .276 .411
airyoung .416 .365 .328 .450
freqfly .247 .135 .000
schedule .247 .296 .134
mom .135 .296 .167
lifestyl .000 .134 .167

a. Determinant = 2.02E-006

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .518
Bartlett's Test of Sphericity Approx. Chi-Square 194.483
df 45
Sig. .000

Page 3
 Communalities
Initial Extraction
ontime 1.000 .933
comfort 1.000 .934
food 1.000 .835
hostess 1.000 .943
boss 1.000 .462
airyoung 1.000 .922
freqfly 1.000 .971
schedule 1.000 .955
mom 1.000 .193
lifestyl 1.000 .923
Extraction Method: Principal
Component Analysis.

Total Variance Explained

Initial Eigenvalues Extraction Sums of Squared Loadings

Component Total % of Variance Cumulative % Total % of Variance Cumulative %
1 3.177 31.775 31.775 3.177 31.775 31.775
2 3.050 30.499 62.274 3.050 30.499 62.274
3 1.845 18.447 80.720 1.845 18.447 80.720
4 .907 9.073 89.793
5 .666 6.662 96.455
6 .135 1.348 97.803
7 .112 1.118 98.921
8 .056 .562 99.483
9 .047 .470 99.953
10 .005 .047 100.000

Page 4
 Total Variance Explained
Rotation Sums
of Squared
a
Loadings

Component Total
1 3.080
2 3.047
3 2.078
4
5
6
7
8
9
10
Extraction Method: Principal Component Analysis.
a. When components are correlated, sums of squared loadings cannot be added to obtain a total variance.

Scree Plot

3
Eigenvalue

1 2 3 4 5 6 7 8 9 10

Component Number

Page 5
 a
Component Matrix

Component
1 2 3
ontime .058 .937 .228
comfort .406 -.044 .876
food .028 .913 .019
hostess .941 -.052 -.236
boss .039 .607 -.305
airyoung -.020 .953 .116
freqfly .927 -.010 -.336
schedule .484 -.155 .834
mom -.397 -.183 .033
lifestyl .933 -.007 -.228
Extraction Method: Principal Component
Analysis.
a. 3 components extracted.

a
Pattern Matrix
Component
1 2 3
ontime -.064 .966 .180
comfort .016 .077 .966
food -.005 .912 -.031
hostess .971 -.111 .035
boss .146 .558 -.323
airyoung -.090 .967 .049
freqfly .997 -.083 -.068
schedule .108 -.042 .954
mom -.377 -.167 -.067
lifestyl .959 -.064 .037
Extraction Method: Principal Component
Analysis.
Rotation Method: Oblimin with Kaiser
a
Normalization.
a. Rotation converged in 4 iterations.

Page 6
 Structure Matrix
Component
1 2 3
ontime .055 .948 .113
comfort .151 .020 .963
food .081 .913 -.087
hostess .964 -.018 .169
boss .159 .592 -.338
airyoung .011 .956 -.022
freqfly .980 .019 .068
schedule .230 -.090 .971
mom -.403 -.200 -.106
lifestyl .958 .028 .167
Extraction Method: Principal Component
Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.

Component Correlation Matrix

Component 1 2 3
1 1.000 .099 .132
2 .099 1.000 -.061
3 .132 -.061 1.000
Extraction Method: Principal Component Analysis.
Rotation Method: Oblimin with Kaiser
Normalization.

GET
FILE='C:\Users\Hp\Desktop\Term 4\AMR\Submissions\Jet Airlines Case.sav'.
DATASET NAME DataSet1 WINDOW=FRONT.
CORRELATIONS
/VARIABLES=ontime comfort food hostess boss airyoung freqfly schedule mom li
festyl
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations
[DataSet1] C:\Users\Hp\Desktop\Term 4\AMR\Submissions\Jet Airlines Case.sav

Page 7
 Correlations
ontime comfort food hostess boss airyoung
** **
ontime Pearson Correlation 1 .142 .874 -.063 .396 .897

Sig. (2-tailed) .551 .000 .791 .084 .000

N 20 20 20 20 20 20
comfort Pearson Correlation .142 1 -.048 .191 -.160 .063

Sig. (2-tailed) .551 .841 .420 .500 .792

N 20 20 20 20 20 20
** **
food Pearson Correlation .874 -.048 1 -.002 .360 .849

Sig. (2-tailed) .000 .841 .994 .119 .000

N 20 20 20 20 20 20
hostess Pearson Correlation -.063 .191 -.002 1 .083 -.097

Sig. (2-tailed) .791 .420 .994 .727 .684

N 20 20 20 20 20 20
*
boss Pearson Correlation .396 -.160 .360 .083 1 .500

Sig. (2-tailed) .084 .500 .119 .727 .025

N 20 20 20 20 20 20
** ** *
airyoung Pearson Correlation .897 .063 .849 -.097 .500 1

Sig. (2-tailed) .000 .792 .000 .684 .025

N 20 20 20 20 20 20
**
freqfly Pearson Correlation -.019 .076 .046 .950 .070 -.051

Sig. (2-tailed) .935 .749 .846 .000 .770 .831

N 20 20 20 20 20 20
**
schedule Pearson Correlation .067 .917 -.126 .261 -.255 -.082

Sig. (2-tailed) .779 .000 .597 .266 .279 .731

N 20 20 20 20 20 20
mom Pearson Correlation -.218 -.071 -.029 -.324 -.142 -.106
Sig. (2-tailed) .355 .767 .902 .163 .551 .655
N 20 20 20 20 20 20
**
lifestyl Pearson Correlation .005 .174 .043 .893 .054 -.030

Sig. (2-tailed) .982 .463 .856 .000 .822 .901

N 20 20 20 20 20 20

Page 8
 Correlations
freqfly schedule mom lifestyl
ontime Pearson Correlation -.019 .067 -.218 .005

Sig. (2-tailed) .935 .779 .355 .982

N 20 20 20 20
**
comfort Pearson Correlation .076 .917 -.071 .174

Sig. (2-tailed) .749 .000 .767 .463

N 20 20 20 20
food Pearson Correlation .046 -.126 -.029 .043

Sig. (2-tailed) .846 .597 .902 .856

N 20 20 20 20
** **
hostess Pearson Correlation .950 .261 -.324 .893

Sig. (2-tailed) .000 .266 .163 .000

N 20 20 20 20
boss Pearson Correlation .070 -.255 -.142 .054

Sig. (2-tailed) .770 .279 .551 .822

N 20 20 20 20
airyoung Pearson Correlation -.051 -.082 -.106 -.030

Sig. (2-tailed) .831 .731 .655 .901

N 20 20 20 20
**
freqfly Pearson Correlation 1 .162 -.259 .972

Sig. (2-tailed) .494 .270 .000

N 20 20 20 20
schedule Pearson Correlation .162 1 -.128 .260

Sig. (2-tailed) .494 .592 .268

N 20 20 20 20
mom Pearson Correlation -.259 -.128 1 -.228
Sig. (2-tailed) .270 .592 .333
N 20 20 20 20
**
lifestyl Pearson Correlation .972 .260 -.228 1

Sig. (2-tailed) .000 .268 .333

N 20 20 20 20

**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).

Page 9