Name Waqas Muzaffar

S/O Muzaffar Ali

Address: Dera Haji Fathe-e-Muhammad Pakarab Housing Socity Feroze Pur Road Lahore Pakistan.
Mobile # 92-345-4510031
Email: ammar.qmobile@gmail.com

Objective
My objective is to join a reputable organization where my services capabilities shall be fully utilized for
the benefit of both the organization and myself for the long period of time.
Responsibilities :

 Provide customized information to the customers as per their queries and complaints.
 Keep a close view on performance
 Ensure timely presence of every individual well before shift.
 Encourage team work to perform as a unit.
 Ensure highest level of customer services and controlled productivity stats.
 I am also working in Telenor in Different projects 345&FCA
 member of smart sales group
Working as an brand Ambassadors:

 Expo center Lahore 2013 for the project of Young’s Food private limited.
 Promotion for gourmet skimy milk and gourmet cola.
Academic Credentials

 M.A English From University Of Sargodha

 Bachelors from University Of Punjab
 Intermediate BISE Lahore
 Matriculation BISE Lahore
 2nd Year Continue from Pakistan College of Law
Professional Certifications:

 HARVARD MANAGEMENTOR:Harvard Management or® (HMM) is an online learning and

performance support resource that serves up critical management skills at the time and place that
your leaders need them most.
 Customer Focus
 Innovation & Creativity
 Project Management
 Strategic Thinking
 Decision Making
Professional & Personal Skills
 top up seller for any type of product
 Ability to identify new areas for improvement.
 Strong analytical skills and creative thinking.
 Quick learner and high level of adoption to new systems.
 Strong work ethics and practitioner of the team player approach
 Ability to handle multiple jobs at same time
 Ability to plan & organize different projects
Personal Information

CNIC Number: 35201-7111680-9

DOB: 2-Mar-1992
Marital Status: Single
Language: Ability to read, write, and speak in English, Urdu and Punjabi.
Domicile:Lahore Punjab