ARUN SOHAIL

Address: Principal Crescent Model School, House No. 3,

Shadman Lahore, 54000, Pakistan.
Mobile: +92 321 4168608
Email: arunsohail1994@gmail.com

PERSONAL DETAILS

Father’s Name: Sohail Hanif

Date of Birth: 22-Feb-1994

N.I.C No: 35202-4599219-1

Passport No. EJ5192191

Nationality: Pakistani

Gender: Male

Marital Status: Single

OBJECTIVE

A great communicator who is approachable, charming and energetic who is in

search of a suitable position with a company that has a unique spirit and
which not only believes in giving people the freedom to do a great job, but also
supports them in achieving their future ambitions. I am a skilled student
proficient in performing duties efficiently and well. My objective is to have my
skills and ethics challenged on daily basic.

QUALIFICATION
Degree Year Board/University

 O LEVELS 2009-2011 GREEN HALL ACADEMY, LAHORE

 A LEVELS 2011-2013 GREEN HALL ACADEMY, LAHORE

COMPUTER SKILLS:

 Ms Office
 Internet
WORK EXPERIENCE:

Founder of (CRESCENT DATA MANAGEMENT SOLUTION) Call Centre.

(May 2020 – May 2021)

Sales Specialist at Etisalat, UAE

(Feb 2020 – March 2020) Not able to continue, Due to COVID PANDEMIC

Senior Representative at Mind Bridge (International Campaign), Lahore.

(Aug 2018 – Dec 2019)

Add: Mind bridge Building 32,

Empress Rd, Usmania Colony,
Garhi Shahu, Lahore, Punjab 54000
(042) 111 040 506
Open 24 hours
Email: www.mindbridgebpo.com

About Mind Bridge:

We are the world’s most cost-effective English language-based outsourcing
company. We manage customer care services and back office processes for
global leaders in the domain of technical support, banking, telecom,
transportation, and retail. We ensure client satisfaction through world-class
human resource, strong management focus, dedicated business units, and a
strong financial platform. We are the industry leader in our country. We have
over 3,000 people in our team.

Job Description:
 Working on H2O Wireless Project
 Online Chat Support with Foreign Customers
 Telephonic Conversations with Foreign Customers

Manager at Prestige Café Sdn Bhd – Selangor, Malaysia

(November 2014 – June 2017) About Prestige Café Sdn Bhd:

Prestige Café is in the business of food and beverage (F & B) which

provide catering services to a diverse clientele including individuals,
government agencies, private companies as well as weddings.

Company name: Prestige Cafe Sdn Bhd

Restaurant Name: Juicy Bar & Grill
Add: No, 1-1(1st floor), Jalan Batu Nilam 5, Bandar Bukit Tinggi, 41200
Klang, Selangor D.E Email: juicybarngrill@gmail.com

Job Description:
 ✓ Coordinate daily Front of the House and Back of the House restaurant
operations
✓ Deliver superior service and maximize customer satisfaction
✓ Respond efficiently and accurately to customer complaints
✓ Regularly review product quality and research new vendors
✓ Organize and supervise shifts
✓ Appraise staff performance and provide feedback to improve productivity
✓ Estimate future needs for goods, kitchen utensils and cleaning products
✓ Ensure compliance with sanitation and safety regulations
✓ Manage restaurant’s good image and suggest ways to improve it
✓ Create detailed reports on weekly, monthly and annual revenues and
expenses
✓ Recommend ways to reach a broader audience (e.g. discounts and social
media ads)
✓ Train new and current employees on proper customer service practices

Supervisor at Unique Technology (Pvt.) Ltd. – Lahore, Pakistan (June

2013 – October 2014)

Company name : Unique

Technology (Pvt.) Ltd. Add:
22-C, Block M, Gulberg III,
Lahore – 54600
Email: lahore@unitech.pk

About Unique Technology (Pvt.) Ltd:

Unique Technologies, is a technology-driven company that delivers state

of the art IT equipment and service solutions for businesses targeting
consumers on local to global scales.

Job Description:

✓ Receive complaints and resolve problems

✓ Maintain timekeeping and personnel records
✓ Pass on information from upper management to employees and
vice versa
✓ Prepare and submit performance reports

SKILLS:

 Ability to work on own initiative

 Ability to work under pressure and meet deadlines
 Ability to resolve problems before they become an issue
 Ability to lean quickly and apply effectively

REFERENCE:

 Will be furnished on demand.