Alarms

> Local value : ANO_DEGRADED_CELL_STATUS_INFORMATION FddCell OsiState set to

Enabled/Degraded.
BTS SYNCHRONISATION/0 SYN LOCK SOURCE CHANGE Specific Problem:BTS
SYNCHRONISATION/0 SYN LOCK SOURCE CHANGE,
AdditionalInformationFromNE:additionalInformation = { }
File not arrived:lost file:/pmfs/84161620121010130000 Measurement file missing, rootCause:
(ftp) -160:/pmfs/84161620121010130000: No such file or directory.
GPSAM/17 SIM/I2M DALLAS ACCESS FAILURE Specific Problem:GPSAM/17 SIM/I2M
DALLAS ACCESS FAILURE, AdditionalInformationFromNE:additionalInformation =
{ manufacturerInfoAscii = ALCO_DRV_DOWNLOAD_SCAN_ERROR (Mux_Error_State=0x0,
( ) bus is shorted/disturbed ) }

IDACS/0 FAN A FAILURE Specific Problem:IDACS/0 FAN A FAILURE,

AdditionalInformationFromNE:additionalInformation = { }

IDACS/0 FAN B FAILURE Specific Problem:IDACS/0 FAN B FAILURE,

AdditionalInformationFromNE:additionalInformation = { }
IP RAN/0 IP RAN FAILURE Specific Problem:IP RAN/0 IP RAN FAILURE,
AdditionalInformationFromNE:additionalInformation = { manufacturerInfoAscii = RX LOS
ALARM On GE MDA SFP1 }

LOCAL CELL/998195 BTS INCORRECTLY EQUIPPED Specific Problem:LOCAL CELL/998195

BTS INCORRECTLY EQUIPPED, AdditionalInformationFromNE:additionalInformation =
{ manufacturerInfoAscii = No Rx Path: local cell id 998195 }

loss of supervision

OIM TRANSCEIVER COMPONENT/1702 OIM SFP TRANSCEIVER RX LOS Specific

Problem:OIM TRANSCEIVER COMPONENT/1702 OIM SFP TRANSCEIVER RX LOS,
Cabinet:0, Shelf:0, Slot-position:17, AdditionalInformationFromNE:additionalInformation = { }

RRH/11 SOFTWARE DUMP Specific Problem:RRH/11 SOFTWARE DUMP, Cabinet:11, Shelf:0,

Slot-position:1, AdditionalInformationFromNE:additionalInformation = { manufacturerInfoAscii =
AD_RRHCPRI Lnk Reset.Hw Rel:AC01 - PEC:3JR21011AA - SN:ANDWCSHYB086 }
RRH/1376257 RRH NOT REACHABLE Specific Problem:RRH/1376257 RRH NOT
REACHABLE, AdditionalInformationFromNE:additionalInformation = { }
RRH/31 SOFTWARE DUMP Specific Problem:RRH/31 SOFTWARE DUMP, Cabinet:31,
Shelf:0, Slot-position:1, AdditionalInformationFromNE:additionalInformation =
{ manufacturerInfoAscii = CPRI Lnk Reset.Hw Rel:AC01 - PEC:3JR21011AA -
SN:ANDWCSHY8959 }
RRH/31 SOFTWARE DUMP Specific Problem:RRH/31 SOFTWARE DUMP, Cabinet:31,
Shelf:0, Slot-position:1, AdditionalInformationFromNE:additionalInformation =
{ manufacturerInfoAscii = CPRI SW Reset.Hw Rel:AC01 - PEC:3JR21011AA -
SN:ANDWCSHYB157 }

State change to Disable Failed Associated BTS:HOMAWOO, Site/HOMAWOO, Correlated

notification: 20121010133624Z, RNC Shelf number\Board Slot position\Adjunct
Processor:0\7\1, Source Indicator:RESOURCE_OPERATION

State change to disabled due to management operation State change to disabled due to
management operation, Source Indicator:MANAGEMENT_OPERATION
70790202 'Pmp is down' componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1
operationalState: disabled administrativeState: unlocked usageStatus: usageIdle
standbyStatus: standbyEmpty unknownStatus: FALSE

70790202 'Pmp is down' componentId: EM RNC_COCODIN0 SS7 $ M3UA 1 PMP 0

operationalState: disabled administrativeState: unlocked usageStatus: usageIdle
standbyStatus: standbyEmpty unknownStatus: FALSE

Cnode internal synchronization error

> Local value : ANO_RESTART_CONTEXT on PSFP slot 11 Processor role First PMC-TMU
Specific Problem:> Local value : ANO_RESTART_CONTEXT on PSFP slot 11 Processor role
First PMC-TMU, manu:[unavailable value], plmno:[unavailable value], common:[unavailable
value], AdditionalInformationFromNE:additionalInformation = { common = { information =
{ postMortem = fmNormal eqp3GLocation = { hardSlotPosition = { shelfNumber = 0
positionInShelf = 11 } hardconf = { } } } } plmno = { information = { plmnoRestartContext =
{ boardType = v-pmc-boardType cause = v-ns-FailCause overFMTreshold = v-fmtreshold-
notExceeded } } } manu = { information = "FM PMDZ is written and valid BaseOS PMDZ is
written and valid. " "FM nb event 0. FM threshold has NOT occured. " "Cause: ASSERT Date:
WED OCT 10 19:27:33 2012 Task: UeCallp(0x3dfea000) File:
/ccase_rnccn/callp/callp_services/callp_misc/src/SingleCallC leanup.cc Line: 389 Trace-back: "
0x9F3DBC 0x9F4880 0x9F4A28 0xEA7724 0xEA7980 0xEA77AC 0x109F3F4 0x1950118
0x1939C24 0xE9633C 0 xE93B60 0xE93C9C 0xE94290 0xE9439C 0x19E65C4 0x19DC770 } }

RRH/11 SOFTWARE ANOMALY Specific Problem:RRH/11 SOFTWARE ANOMALY, Cabinet:11,

Shelf:0, Slot-position:1, AdditionalInformationFromNE:additionalInformation =
{ manufacturerInfoAscii = SLOT_TYPE:AD_RRH SLOT_ID:37
MSG_Type:SPECIFIC_RSP_NACK MSG_SubType:TRM_GET_CELL_DELAYS }

CCM/17 SOFTWARE DUMP Specific Problem:CCM/17 SOFTWARE DUMP, Cabinet:0, Shelf:0,

Slot-position:17, AdditionalInformationFromNE:additionalInformation = { manufacturerInfoAscii =
Uptime : 0 days 23:49:00.Sequence num: 268.Thread name : MsgSeq.Thread ID :
0x32de24c0.Error number: 0.Signal : 11.S tate and Misc Registers:. TRAP : 00000400. MSR :
0202d000. DAR : 65634960. DSISR: 00000000. IAR : 65634960. SP : 32de 1870. LR :
0c373544. CR : 24004422. CTR : 65634963. XER : 20000000.Traceback:. 65634960.
0c0a8334. 0c36af58. 0c1ce 950. 0c58514c. 0c587638. 0c587cd8. 0f7992d4. 10026f40.
300385cc. 0ff29f5c. 00000000. 00000000. 00000000. 00000000. 0 0000000. 00000000.
00000000. 00000000. 00000000.Hw Rel:HR?? - PEC:NTxxNNnnnnnnnn - SN:PWWTxxy }

State change to Disable Failed Associated BTS:ROXY, Site/ROXY, Correlated notification:

20121011094029Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\13\5, Source
Indicator:RESOURCE_OPERATION
State change to Disable Failed Associated BTS:HOTEL_IVOIRE_MOBILE,
Site/HOTEL_IVOIRE_MOBILE, Correlated notification: 20121010231417Z, RNC Shelf
number\Board Slot position\Adjunct Processor:0\3\1, Source
Indicator:RESOURCE_OPERATION

State change to Disable Failed Associated BTS:SAMARIT, Site/SAMARIT, Correlated

notification: 20121010195554Z, RNC Shelf number\Board Slot position\Adjunct
Processor:0\8\1, Source Indicator:RESOURCE_OPERATION

State change to disabled due to management operation State change to disabled due to
management operation, Source Indicator:MANAGEMENT_OPERATION
State change to Disable Failed Associated BTS:SEWEKE, Site/SEWEKE, Correlated
notification: 20121010100527Z, RNC Shelf number\Board Slot position\Adjunct
Processor:0\12\5, Source Indicator:RESOURCE_OPERATION
State change to Disable Failed Associated BTS:SEWEKE, Site/SEWEKE, Correlated
notification: 20121010100527Z, RNC Shelf number\Board Slot position\Adjunct
Processor:0\12\5, Source Indicator:RESOURCE_OPERATION

Board extraction. Cabinet:11, Shelf:0, Slot-position:1

State change to Disable Failed Associated BTS:CARROSSIER, Site/CARROSSIER, Correlated

notification: 20121009233404Z, RNC Shelf number\Board Slot position\Adjunct
Processor:0\11\1, Source Indicator:RESOURCE_OPERATION

Board insertion. Cabinet:31, Shelf:0, Slot-position:1

70780300 'The first C-Bearer (cell) set-up is completed successfully.The first Iu Interface set-up
is completed successfully' componentId: EM RNC_KM4_1_IN RNCIN $ operationalState:
enabled administrativeState: unlocked usageStatus: usageActive standbyStatus: standbyEmpty
unknownStatus: FALSE ProbableCauseText = PC_OPERATIONAL_CONDITION

70790203 'Sctp Association is down!' componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1

ASSOC 0 operationalState: disabled administrativeState: unlocked usageStatus: usageIdle
standbyStatus: standbyEmpty unknownStatus: FALSE related components: EM
RNC_KM4_1_IN LP 2 ProbableCauseText = PC_OPERATIONAL_CONDITION

Sctp Association is down!'

componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1 ASSOC 0
operationalState: disabled
administrativeState: unlocked
usageStatus: usageIdle
standbyStatus: standbyEmpty
unknownStatus: FALSE
related components: EM RNC_KM4_1_IN LP 2

70790203 'Sctp Association is down!' componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1

ASSOC 1 operationalState: disabled administrativeState: unlocked usageStatus: usageIdle
standbyStatus: standbyEmpty unknownStatus: FALSE related components: EM RNC_KM4_1_

70790202 'Pmp is down' componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1

operationalState: disabled administrativeState: unlocked usageStatus: usageIdle
standbyStatus: standbyEmpty unknownStatus: FALSE

70790203 'Sctp Association is down!' componentId: EM RNC_COCODIN0 SS7 $ M3UA 1 PMP

0 ASSOC 0 operationalState: disabled administrativeState: unlocked usageStatus: usageIdle
standbyStatus: standbyEmpty unknownStatus: FALSE related components: EM
RNC_COCODIN0 LP 2 ProbableCauseText = PC_OPERATIONAL_CONDITION

MIB number received from NE different from MIB number stored in the active view
70120100 'Card is Disabled' componentId: EM RNC_COCODIN0 SHELF $ CARD 13
operationalState: disabled administrativeState: unlocked availabilityStatus: offLine usageStatus:
usageIdle alarmStatus: alarmStatusCritical standbyStatus: standbyEmpty unknownStatus:
FALSE

70120200 'LP is Disabled' componentId: EM RNC_COCODIN0 LP 13 operationalState:

disabled administrativeState: unlocked availabilityStatus: dependency usageStatus: usageIdle
alarmStatus: alarmStatusCritical standbyStatus: standbyEmpty unknownStatus: FALSE
BTS/0 NOT ENOUGH R99 RESOURCE Specific Problem:BTS/0 NOT ENOUGH R99
RESOURCE, AdditionalInformationFromNE:additionalInformation = { }
LOCAL CELL/999673 CARRIER ACTIVATION NOT SUPPORTED Specific Problem:LOCAL CELL/999673
CARRIER ACTIVATION NOT SUPPORTED, AdditionalInformationFromNE:additionalInformation =
{ manufacturerInfoAscii = A configuration file parameter is limiting the frequency number on the sector that
bears this cell }

RRH/31 CCM-SLAVE LINK Specific Problem:RRH/31 CCM-SLAVE LINK, Cabinet:31, Shelf:0, Slot-
position:1, AdditionalInformationFromNE:additionalInformation = { }
CEM/2 SOFTWARE DUMP Specific Problem:CEM/2 SOFTWARE DUMP, Cabinet:0, Shelf:0, Slot-
position:2, AdditionalInformationFromNE:additionalInformation = { manufacturerInfoAscii =
xCEM25Unknown reset reason, could be power on or reset in BL1/BL2 or BIST before EEC
initPLMK:071306E25Hw Rel:A204 - PEC:3009860 49 - SN:10BC69000417 }

RRH/11 LOW RSSI Specific Problem:RRH/11 LOW RSSI, Cabinet:11, Shelf:0, Slot-position:1,
AdditionalInformationFromNE:additionalInformation = { manufacturerInfoAscii = RX PATH ID 0: DIV }
MIB state : NOT BUILT

BTS/0 INVALID CONFIGURATION DATA Specific Problem:BTS/0 INVALID CONFIGURATION DATA,

AdditionalInformationFromNE:additionalInformation = { manufacturerInfoAscii = BTS Cell ( 0 ): No Dual
Cell Pair found. }
Interpretation

Synchro source have changed

File name error. The file was not transfert due to loss of
supervision.

Faulty Fan

Faulty Fan

Faulty Fan

IP (Ethernet) link is down

NodeB logical config does not match with physical (actual) config.

NodeB is not supervise and is not carrying traffic

Normally results when RRH board cannot be supervised on

equipment monitor window.

RRH has restarted

RRH is down

RRH has restarted

RRH has restarted

Investigate from BTS equipment monitor window for board alarms

or sector issues

A related object has been locked by operator

SS7 PMP association has been declared but inactive because of
missing card

SS7 PMP association has been declared but inactive because of

missing card

C-Node rejects set-online or create-online action during C-Node

applications update

A warning alarm raised that indicates a Module restart.

Software has failed on RRH

A warning alarm raised that indicates a Module restart.

Investigate from BTS equipment monitor window for board alarms

or sector issues

Investigate from BTS equipment monitor window for board alarms

or sector issues

Investigate from BTS equipment monitor window for board alarms

or sector issues

Investigate from BTS equipment monitor window for LOCKED

sectors or boards

Investigate from BTS equipment monitor window for board alarms

or sector issues
Investigate from BTS equipment monitor window for board alarms
or sector issues

A warning alarms raised that indicates a board has been removed

Investigate from BTS equipment monitor window for board alarms

or sector issues

A warning alarm raised that indicates a board has been inserted

A warning alarm that indicates RNC restart, indicates a successful

set-up of C-Node component

Relates to "PMP is down" alarm raised, SCTP association maps to

PMP declarations

Sctp Association is down!'

componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1
ASSOC 0
operationalState: disabled
administrativeState: unlocked
usageStatus: usageIdle
Sctp Association is down!'
standbyStatus: standbyEmpty
componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1
unknownStatus: FALSE
ASSOC 0
related components: EM RNC_KM4_1_IN LP 2
operationalState: disabled
administrativeState:
Sctp unlocked
Association is down!'
usageStatus: usageIdle
componentId: EM RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1
standbyStatus:
ASSOC 0 standbyEmpty
unknownStatus: FALSE
operationalState: disabled
related components:unlocked
administrativeState: EM RNC_KM4_1_IN LP 2
usageStatus: usageIdle
Sctp Association is down!'
standbyStatus:
componentId: EM standbyEmpty
RNC_KM4_1_IN SS7 $ M3UA 1 PMP 1
unknownStatus:
ASSOC 0 FALSE
related components:
operationalState: EM RNC_KM4_1_IN LP 2
disabled
administrativeState: unlocked
usageStatus: usageIdle
standbyStatus: standbyEmpty
unknownStatus: FALSE
related components: EM RNC_KM4_1_IN LP 2

MIB number received from NE different from MIB in RNC database

RNC board N°13 is disable

RNC board N°13 is disable

Not enough CE capacity

Specified FDD Cell is down

Alarms relates to RRH-Fiber connection to xCCM

Warning that indicates xCEM board restart

Alarm indicates Low receive power at the antenna Level

Management Information Base(MIB) not built

Relates to MIB not built. MIB files contain nodeB configuration data
Actions

Locate and Investigate the status of the FDDCell from equipment monitor. Check if there is traffic on the cell.

Check Synchro configuration and synchro source status. If the synchro source is E1, the alarm can be clear
manualy.

Can be remove manualy

Fan to be replace

Fan to be replace

Fan to be replace

Check IP (Ethernet) link

Check CEM and RRHs config and status, rebuild NodeB.

Transmission or power to be checked on site.

Requires on site intervention to check status of Fiber or RRH

Can be cleared manually

Normally results when RRH board cannot be supervised on equipment monitor window. Requires on site
intervention to check status of Fiber or RRH

Shows a board restart, can be cleared manually

Shows a board restart, can be cleared manually

Check the site HOMAWOO to know the state of the site, can be down due to LOS or board alarm

Management Operation means a wnms user might have performed a LOCK on a cell, check the site in question to
confirm
Awaiting the addition of a card on the MSOFT

Awaiting the addition of a card on the MSOFT

Requires RNC restart to rebuild MIB

Shows a board restart, can be cleared manually

Reset the RRH with the software anomaly alarm

Shows a board restart, can be cleared manually

Reset the board to clear alarm and monitor

Reset the board to clear alarm and monitor

Reset the board to clear alarm and monitor

Perform Unlock operation if the board has no alarms

Reset the board to clear alarm and monitor

Reset the board to clear alarm and monitor

Investigate and plug board back

Reset the board to clear alarm and monitor

None

None

Awaiting the addition of a card on the MSOFT

Awaiting the addition of a card on the MSOFT

Awaiting the addition of a card on the MSOFT

Awaiting the addition of a card on the MSOFT

Awaiting the addition of a card on the MSOFT

Rebuild NodeB to re-sync Mib

Check related DCPS and troubleshoot (unlock, reset, replace,…)

Check related DCPS and troubleshoot (unlock, reset, replace,…)

Reset CEM
Check Status of related RRH, Reset RRH and monitor if alarm clears

Check RRH status and Reset if it's down, this alarm can also be raised when Fiber connection has issues

Alarm can be clear manualy.

On site intervention to check status of RRH , Fiber connection to RRH; change RRH or Fiber also check RRH-Antenna connection cabl
On site intervention to check nodeB software on site, reload software, troubleshoot

On site intervention to check nodeB software on site, reload software, troubleshoot

nna connection cables