F HD11 Install Guide 1118

TracVision HD11
Installation Guide
TracVision® HD11 Installation Guide
These instructions explain how to install the TracVision HD11 satellite TV antenna system on a
vessel. Complete instructions on how to use the system are provided in the User’s Guide.
Installation Steps
1. Inspect & Record Parts Information ... 3 8. Wire the Antenna(s) ............................ 17
2. Gather Tools ........................................... 4 9. Mount the Antenna(s)......................... 18
3. Plan the Antenna Installation .............. 5 10. Mount Belowdecks Equipment ......... 20
4. Plan the Belowdecks Installation ........ 8 11. Wire Belowdecks Equipment............. 22
5. Prepare the Antenna Site.................... 14 12. Launch the Setup Wizard ................... 26
6. Prepare/Route Cables ........................ 15 13. Turn Off Search Modes....................... 28
7. Rig/Hoist the Antenna(s)................... 16 14. Educate the Customer......................... 30
Who Should Install the System?

To ensure a safe and effective installation, KVH requires that a KVH-certified marine technician
install the TracVision antenna. KVH-certified technicians have the tools and electronics
expertise necessary to install the system. To find a technician near you, visit www.kvh.com/
wheretogetservice.
Technical Support
If you need technical assistance, please contact KVH Technical Support:
Europe, Middle East, Africa, Asia
Phone: +45 45 160 180
Email: support@emea.kvh.com
(Mon.-Fri., 8 am-4:30 pm, +1 GMT)
North/South America, Australia, New Zealand

Phone: +1 401 847-3327
Email: support@kvh.com
(Mon.-Fri., 9 am-6 pm ET, -5 GMT)
(Sat., 9 am-2 pm ET, -5 GMT)
KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of KVH Industries, Inc.
All other trademarks are property of their respective companies. The information in this document is subject to change without notice.
No company shall be liable for errors contained herein. Protected by U.S. patents #8,497,810, #8,723,747, and #9,281,561 B2; 1
additional patents pending. ©2013-2017 KVH Industries, Inc., All rights reserved. 54-0762 Rev. F
1 Inspect & Record Parts Information
Before you begin, follow these steps to make sure Figure 1 Primary Components
you have everything you need to complete the Antenna
installation.
a. Unpack the box and ensure it contains

everything shown in Figure 1 and on the
Kitpack Contents Lists. Radome
NOTE: A SmartSwitch Service/System Selector is

required for dual-antenna installations, while it is
optional for single-antenna installations. It is referred
to as the “SmartSwitch” throughout this manual. Baseplate
Service
TIP: If possible, save the crate and packaging for Hatch (x2)
future use in case you need to ship the system later.
b. Carefully examine all of the supplied parts to Antenna Control Unit (ACU)
ensure nothing was damaged in shipment. TRACKING S ATS
® DIRECTV 99/101/103
c. Record the system serial numbers in the

CONTROL UNIT MENU CHANGE ACCEPT EXIT
ANTENNA
POWER
Installation Worksheet (supplied in the

Customer Welcome Kit) (see Figure 2). Refer
to the Installation Worksheet for serial SmartSwitch Service/System Selector (if equipped)
number locations.
®
IMPORTANT!
POWER 1 2 3 PORT/A STBD/B
MULTISWITCH OUT ANTENNA INPUT
Keep the Installation Worksheet handy to

help you plan the installation and record
important information needed later for Figure 2 Installation Worksheet
system setup. To enable activation of the
TracVision HD11’s GPRS modem, you will TracVision® HD11 Installation Worksheet
need to send the completed worksheet to IMPORTANT! Completed Worksheets Must be Sent to KVH for GPRS Modem Activation!
KVH. Complete each page of this installation worksheet to plan and record important information you will need for system
setup. To activate the system’s GPRS modem, send the completed worksheet to KVH. Refer to the TracVision HD11
Installation Guide for complete installation instructions.
Please send completed forms to KVH

E-mail: techs@kvh.com Fax: +1 401 845-8152
Installer, Vessel, and Owner Information
Installer and Dealer/Ship Builder Vessel Information
Technician Name Vessel Name
Company Name Vessel IMO
Address1 Date Installed
Address2
Owner Information (if known)
State/Province
Owner Name
Country
Address1
Phone
Address2
E-mail
State/Province
Country
Phone
E-mail
Installer’s Notes
54-0829 Rev. A Page 1 of 7
3
2 Gather Tools
Gather all of the following tools and materials.
You will need these tools to complete the
installation.
• Adhesive tape • #1 Phillips screwdriver

• Eye protection • 5/32" hex key
• Pencil • 7/16" open-end torque wrench set to
20 in-lbs (2.25 N-m) of torque
• Scriber
• 7/16" socket/ratchet or nut driver
• Light hammer
• 1/2" open-end wrench
• Center punch
• 3/4" socket/ratchet or wrench
• 3.75" (95 mm) hole saw
• 3/4" socket/torque ratchet capable of
• Electric drill
settings between 35 and 40 ft-lbs (47 and 54
• 5/8" (16 mm) drill bit N-m) of torque
• File • Voltmeter
• 75RG-6 and/or RG-11 RF coax cables • Isolation transformer, if required (see “AC
and F-connector installation tools (see Power Requirements” on page 12)
“Cable Requirements” on page 11) • PC (preferably with Internet access)
®
• Snap-N-Seal F-connectors (or
• X-ACTO® knife
equivalent)
• Needle-nose cutting pliers
• Silicone sealant (or equivalent)
• Ruler or tape measure
• Heat shrink gun
• NMEA interface cable (for heading input)
• Wire strippers
• Wire crimpers
4
3 Plan the Antenna Installation
Select the antenna mounting site(s) based on the Figure 3 Antenna Dimensions
guidelines within this section. Guidelines are Side View
organized into the following categories:
• Mounting Surface
• Power/Data Cable Length
• Blockage
• Pedestal Structure Requirements
57.28"
• Antenna Orientation (145.50 cm)
Cable
• Radar/High-Power Radio Transmitters Connectors
Mounting Surface 18V 13V Power/Data 18V/22KHz 13V/22KHz
• If available, install the antenna on a platform

or pedestal, rather than on a deck. Both
service hatches should be fully accessible for 19.01"
installation and service. (48.29 cm)
• Make sure the mounting surface is wide ø51.315"

enough to accommodate the antenna’s base (130.34 cm)
(see Figure 3). Also make sure it is flat, level
(within ±1°), strong enough to support the
antenna’s weight (200 lbs (90 kg)), and rigid
Bottom View Cable Connectors
enough to withstand vibration. (cable cover not shown)
• Choose a mounting surface as close as

possible to the intersection of the vessel’s
centerline and midships.
Power/Data Cable Length Service Service 9.744"

Hatch Hatch (24.75 cm)
If you wish to use the supplied power/data
cable, the antenna must be mounted within 100 ft
(30 m) of its ACU. However, you can order a
longer cable if needed – contact KVH for details.
ø13.780" Mounting Hole

(35.00 cm) 4x ø.63" (1.60 cm)
9.744"
(24.75 cm)
5
3 Continued Plan the Antenna Installation
Pedestal Structure Requirements Figure 4 Pedestal and Brace Dimensions
If a pedestal is going to be used, it must meet the
following minimum requirements. Refer to
Figure 3.
Pedestal 3.28 ft 6.56 ft 9.84 ft

Height 1m 2m 3m
(A)
Tube OD 9.0" 8.0" 10"

(B) 230 mm 203.2 mm 254 mm
Tube 0.5" 0.5" 0.5" G

A D
Wall 12.7 mm 12.7 mm 12.7 mm
Thickness
(C)
Brace N/A 5.56 ft 7.34 ft

Height 1.7 m 2.24 m
(D)
Pedestal Brace
Brace OD N/A 3.0" 6.0" C F
(E) 76.2 mm 152.4 mm
Brace N/A 0.25" 0.5"

Thickness 6.35 mm 12.7 mm E
(F)
B
Brace N/A 30° 25°
Angle
120°
(G)
NOTE: If the pedestal exceeds 3.28 ft (1 m), braces

must be placed at 120° intervals. Sizing is based on
Structural Steel Tubing 60,000 psi (415 MPa)
minimum yield.
6
3 Continued Plan the Antenna Installation
Blockage Figure 5 Antenna Blockage
The antenna requires a clear view of the sky to Blocked!
track satellites. Be sure to choose a location that
-24° to +119°
does not block the antenna’s -24° to +119° Look Angle
elevation range (see Figure 5).
Antenna
Antenna Orientation
• You may mount the antenna so that the front
of the antenna (opposite the cable connectors)
Vessel Platform
is facing the vessel’s bow, stern, port, or
starboard (see Figure 6).
• If you are installing two TracVision HD11 Mast

antennas, mount the antennas facing in
opposite directions (180° offset).
Figure 6 Antenna Forward
Radar/High-Power Radio Transmitters Antenna - Top View

Many variables determine the exact minimum
distance required between the antenna and
radar/high-power radio transmitters, including
transmitter beam properties and the reflective
Hatch
Hatch
properties of nearby surfaces. However, consider
the following general guidelines when selecting a
safe antenna location:
IMPORTANT!
RF emission from radars and high-power
radio transmitters might damage the antenna Cable Connectors FWD Arrow Inside
(Antenna Rear) Radome (Face
or impair system performance. Be sure to
Vessel’s Bow, Stern,
consider the following guidelines when Port, or Starboard)
selecting an antenna location.
• Mount the antenna as far away as possible Figure 7 Radar/High-Power Radio Transmitter Interference
from the radar and high-power radio
transmitters.
Antenna
• Do not mount the antenna at the same level (3 m
)
as the radar. Most radar transmitters emit RF 10 ft um
Minim +15°
energy within an elevation range of -15° to
+15° (see Figure 7). Most RF energy can be
Potential Radar
avoided by mounting the antenna outside Radar
Interference
this elevation range – as long as the antenna
is at least 10 ft (3 m) away from the -15°
transmitter. For best results, KVH
recommends maintaining as much vertical Antenna
separation as possible between the antenna
and any radar/high-power radio transmitter.
7
4 Plan the Belowdecks Installation
Plan the installation of the belowdecks Figure 8 ACU Dimensions
equipment by using the Installation Worksheet
(supplied in the Welcome Kit) and following the
requirements in this section: Strain Relief Bracket 16.31"
(41.43 cm)
• Multiswitch Requirements
• Installation Location Requirements
• Mounting Options
11.18"
• SmartSwitch Requirements (if equipped) Top View
(28.40 cm)
• Cable Requirements
• AC Power Requirements
• Grounding Requirements
19.00"
(48.26 cm)
Multiswitch Requirements
Using the Installation Worksheet, plan and
record multiswitch requirements based on the Side View 4.81"
number of tuners needed. Refer to the (12.22 cm)
Installation Worksheet for details.
2.63" 1.02"
Installation Location Requirements (6.68 cm) (2.60 cm)
• Choose belowdecks installation locations that

are dry, well-ventilated, and away from any
heat sources or salt spray. 1.75" 4 x ø.25"
(4.45 cm) (0.64 cm)
Front View
• Ensure the ACU mounting location(s)
provide adequate Wi-Fi reception. Do not CONTROL UNIT MENUS CHANGE ACCEPT EXIT
install in an area surrounded by metal or near

ANTENNA
POWER
any electrical devices that emit RF noise. 16.75"

(42.55 cm)
• In order to use the supplied power/data
cable, the antenna must be mounted within 18.31"
(46.51 cm)
100 ft (30 m) of its ACU. However, you can 0.44"
order a longer cable if needed – contact KVH (1.12 cm)
for details.
• If you are installing a SmartSwitch and you

wish to use the supplied PC data cable,
ACU A must be installed within 3 feet (1 m)
of the SmartSwitch. However, longer cabling
may be used to a maximum of 25 feet (7.6 m)
– contact KVH for details.
8
4 Continued Plan the Belowdecks Installation
• Using the Installation Worksheet, plan and Figure 9 SmartSwitch Dimensions
record the installation locations of the
multiswitches, ACU(s), and SmartSwitch (if
equipped). Refer to the Installation Strain Relief Bracket 16.31"
(41.43 cm)
Worksheet for details.
NOTE: ACU dimensions are shown in Figure 8 on

page 8. For SmartSwitch dimensions, see Figure 9.
11.18"
Top View
(28.40 cm)
19.00"
(48.26 cm)
Side View
2.63"
(6.68 cm)
1.75" 4 x ø.25"
(4.45 cm) (0.64 cm)
Front View
16.75"
(42.55 cm)
18.31"
(46.51 cm)
0.44"
(1.12 cm)
9
Mounting Options Figure 10 ACU/SmartSwitch Mounting Options
Select a mounting option for the ACU(s) and the ACU Rack Mount
SmartSwitch (if equipped).
TRACKING SATS
® DIRECTV 99/101/103
1.5U
You can mount the ACU(s) and the SmartSwitch
ANTENNA
POWER
in a standard 19" (48.26 cm) equipment rack,

Rack Mounting
together or separately (see Figure 10). The ACU Bracket (x2)
and SmartSwitch are 1.5U in height each.
Alternatively, you can mount the equipment to a ACU Horizontal Surface Mount
horizontal surface; the L-shaped mounting
brackets can attach to either the top or bottom of
TRACKING SATS
® DIRECTV 99/101/103
ANTENNA
the ACU(s) and SmartSwitch (see Figure 10).

POWER
Horizontal Surface
SmartSwitch Requirements (if equipped) Mounting Bracket (x2)
Using the Installation Worksheet, plan and

record important information for each receiver/ SmartSwitch Rack Mount
DVR group. Refer to the Installation Worksheet
for details. POWER
®
1 2
MULTISWITCH OUT
3 PORT/A
ANTENNA INPUT
STBD/B
1.5U
Rack Mounting
Bracket (x2)
SmartSwitch Horizontal Surface Mount

Horizontal Surface
Mounting Bracket (x2)
ACU/SmartSwitch Joint Rack Mount

TRACKING SATS
® DIRECTV 99/101/103
ANTENNA
POWER
3U
®

Joint Rack
Mounting Bracket (x2)
10
Cable Requirements Figure 11 Cable Types, Connectors, and Tools
IMPORTANT! Up to 100 ft (30 m) Cable Run

• RF cables must be rated for 75not 
Cable RG-6
(KVH part #32-0417-100)
• Low-quality, poorly terminated, or
improperly installed RF cables are the Connector Thomas & Betts SNS1P6
most common cause of system problems. (KVH part #23-0170)
Terminate all RF cables with high-quality
“F” connectors using the proper Tools Augat IT1000
stripping/crimping tools, exactly to the (KVH part #19-0242)
manufacturer’s specifications.
Strip 0.064" (1.63 mm) dia.
• When determining cable lengths, be sure Lengths 0.25" (6.35 mm)
to account for an adequate service loop, 0.5" (12.7 mm)
approximately 8" (20 cm) at both ends of

each cable. Up to 200 ft (60 m) Cable Run
Cable RG-11
a. Using the Installation Worksheet, plan and (KVH part #32-0566-100)
record the type, quantity, and approximate
lengths of the cables required. Connector Thomas & Betts SNS11AS
(KVH part #23-0213)
b. Ensure you have the appropriate connector
installation tool and cable connectors needed Tools Thomas & Betts CST596711,
to complete the installation (see Figure 11). L3011B (KVH part #72-0493)
Strip 0.064" (1.63 mm) dia.

Lengths 0.25" (6.35 mm)
0.5" (12.7 mm)
11
AC Power Requirements Figure 12 Power Requirements
The TracVision system is designed to run on
TracVision Equipment
3-wire single-phase AC power (hot, neutral, and
ground). Voltage between hot-neutral and hot-
ground should each measure between 100-
240 VAC. Ground Shipboard
3-Wire
Many large ships use two-phase, split-phase, or Single-Phase
100-240 VAC AC Power
delta power instead (3 wires: hot, hot, and
ground; no neutral). In this case, voltage between
N
Neutral
hot-hot measures the proper voltage (100- OR
240 VAC); while hot-ground measures only half Leakage Current
the voltage (50-120 VAC). Although the TracVision Equipment
TracVision system can operate on this type of
power, the excess voltage present on the second
phase will cause a small amount of current to
Ground
leak onto ship's ground. This leakage current Shipboard
Two-Phase,
might be unacceptable on some vessels, so check Split-Phase,
with the customer or ship's electrician and get 50-120 VAC or Delta Power
permission before you run the system on two-
phase power. Also be sure to ground the system, 50-120 VAC
OR
as explained in “Grounding Requirements” on
page 13. TracVision Equipment
If two-phase power is the only available power
source onboard, and if leakage current is Isolation Transformer
unacceptable, KVH recommends that you install Ground Ground

a suitable isolation transformer to supply single-
phase power to the antenna system and run a 100-240 VAC 50-120 VAC
ground wire from the transformer to ship's N
ground. In addition, since ground fault Neutral 50-120 VAC
protection devices cannot detect faults behind a Not Used Shipboard
transformer, you will also need to install a Ground Fault Single-Phase Two-Phase,
ground fault monitoring device between the Monitor Power Input Split-Phase,
(when required) or Delta Power
isolation transformer and the antenna system if
ground fault protection is required on the vessel.
12
Grounding Requirements
Proper grounding of the TracVision system to
ship's ground is critically important, as it protects
the equipment from lightning and electrostatic
discharges (ESD). Failure to ground the chassis of
the ACU risks damage to the antenna and electric
shock.
In a standard installation with a connection to

single-phase AC power, the antenna system is
normally connected to ship's ground through the
ground wire of the ACU's power plug. As an
alternative, you may run a separate ground wire
from the TracVision equipment's chassis to ship's
ground, or mount the equipment within a
grounded equipment rack.
WARNING
Failure to ground the TracVision system
properly to ship's ground will cause an
unsafe floating ground condition, risking
damage to the antenna and electric shock,
potentially resulting in DEATH. In a
floating ground condition, the difference
between the equipment's chassis ground and
the ship's ground can measure well over
100 volts, when it normally should not
exceed 25 volts. Therefore, always measure
the difference in potential between chassis
ground and ship's ground to make certain
that there is no dangerous floating ground
condition, even if the ground pin of the
vessel's AC power plug appears to be intact.
13
5 Prepare the Antenna Site
Follow the steps below to prepare the antenna Figure 13 Mounting Holes/Cable Access Hole/Foam Seal
mounting site(s).
a. Unfold the antenna mounting template Face Vessel Bow
Ø.63" (Ø16 mm)
Antenna Mounting
(supplied in the Customer Welcome Kit) and Hole (x4)
place it onto the mounting surface. FWD
b. Orient the mounting template so that the
Ø3.75" (Ø95 mm)
“FWD” (forward) arrow on the template
Cable Access Hole Foam Seal
points toward the vessel’s bow and is parallel
to the vessel’s centerline (see Figure 13).
9.744"
c. Secure the mounting template in place using (247.50 mm)
adhesive tape, or equivalent.
d. Using a light hammer and center punch,
mark the cable access hole and mounting
holes on the mounting surface in the
locations indicated on the template. 9.744"
(247.50 mm)
e. Using an electric drill with a 5/8" (16 mm) bit,
drill the four antenna mounting holes at the
locations you marked in the previous step.
f. Cut out the 3.75" (95 mm) cable access hole at
the location you marked earlier.
g. Using a file, smooth the edges of the cable
access hole to protect the cables. Later, you
will route the power/data and RF cables
through this hole and into the vessel.
h. Clean and dry the mounting surface.
Good Bolt Poor Bolt
i. Peel off the paper backing from one of the Pattern Pattern
supplied foam seals to expose the adhesive.
Then press the foam seal down firmly onto
the mounting surface, ensuring the hole in
the foam seal aligns with the cable access hole
in the mounting surface (see Figure 13).
j. If you are installing two antennas, repeat the
steps above to prepare the second antenna
mounting site.
14
6 Prepare/Route Cables
Follow the steps below to prepare and route Figure 14 Cable Labels
cables from the antenna mounting site(s) to the
Label Label Label Label Label Label Label
belowdecks equipment locations. Text Text Text Text Text Text Text
IMPORTANT!
• Be sure to maintain the appropriate
minimum cable bend radius to ensure
Label Label Label Label Label Label Label
Text Text Text Text Text Text Text
cable integrity. RG-6 cables require a bend

radius of at least 3" (7.6 cm). RG-11 cables
require a bend radius of at least 4.5" Label Label Label Label Label Label Label
(11.5 cm).
Text Text Text Text Text Text Text
• Be sure to leave an adequate service loop,

approximately 8" (20 cm) at both ends of
each cable.
Figure 15 Antenna A Cable Labels/Routing
a. Apply the “Antenna A” cable labels

(supplied in the antenna kitpack) to both Antenna A
ends of the appropriate cables at the antenna Power/Data
mounting site (Antenna A) (see Figure 14 and
Label
Label
Label
l
Labe
Labe
Figure 15).
Antenna A Antenna A
b. Route the cables through the cable access hole 18V 13V/22KHz
to the belowdecks equipment location(s) you Antenna A Antenna A
determined earlier. 13V 18V/22KHz
c. If you are installing two antennas, repeat the

steps above to prepare the cables at the Foam Seal
second antenna’s mounting site (Antenna B)
(see Figure 16).
Figure 16 Antenna B Cable Labels/Routing (if equipped)
Antenna B
Power/Data
Label
Label
Label
l
Labe
Labe
Antenna B Antenna B
18V 13V/22KHz
Antenna B Antenna B
13V 18V/22KHz
Foam Seal
15
7 Rig/Hoist the Antenna(s)
Follow the steps below to remove the shipping Figure 17 Service Hatch/Hardware
bolts securing the antenna to the pallet and safely
rig each antenna for crane hoisting.
IMPORTANT!
The antenna’s radome and baseplate have
painted surfaces. Be sure to take protective
measures to avoid gouging or scratching the
antenna during the rigging operation. Service
Hatch (x2)
NOTE: If you are installing two antennas, verify

antenna serial numbers prior to hoisting to ensure the
antennas are moved to their correct mounting
locations. 1/4-turn Hex
Latch (x6)
a. Using a 7/16" socket/ratchet or nut driver,

unlock the three hex latches securing each of
the antenna’s service hatches (see Figure 17). Figure 18 Shipping Bolts (Antenna Bottom View)
Then gently lower the hatches. Now you can
access the four shipping bolts securing the
antenna’s baseplate to the pallet.
b. Using a 3/4" socket/ratchet or wrench, 1/2"-13
remove the four 1/2"-13 bolts securing the Bolt (x4)
antenna to the pallet. Then set the bolts aside.
TIP: You will use the new mounting bolts supplied in
the kitpack when mounting the antenna later.
However, you might wish to keep these bolts in case Figure 19 Antenna Crane Rigging (example)
you need to ship the antenna later.
c. Reinstall both antenna service hatches. Secure Rope

each service hatch using the three hex latches.
d. Secure crane rigging appropriate for lifting
the 200-lb (90 kg) antenna to each of the Rope to Prevent
Antenna from
antenna’s four lift brackets (see Figure 19). Tipping
e. If you are installing two antennas, repeat
these steps to rig and hoist the second Antenna’s
antenna. Center of Gravity
Lift
Bracket (x4)
16
8 Wire the Antenna(s)
Follow the steps below to wire the antenna(s) Figure 20 Foam Seal
and attach the antenna’s foam seal. Antenna Baseplate (Bottom View)
a. Clean and dry the bottom of the antenna
baseplate (see Figure 20).
b. Peel off the paper backing from one of the Foam Seal
supplied foam seals to expose the adhesive.
Align the foam seal so it is centered on the
antenna (see Figure 20). Then press the foam
seal firmly onto the underside of the antenna.
c. Connect the power/data cable to the
antenna’s power/data connector (see
Figure 21). Hand-tighten until the connector
locks in place; do not use excessive force.
d. Connect the power/data cable’s ground strap
to the ground point on the antenna’s
connector plate (see Figure 21). Be sure to
Figure 21 Cable Connections
secure the ground strap’s ring terminal
between the star washer and the nut. 18V 13V Power/Data 18V/22KHz 13V/22KHz
e. Fill half of the inner body of the “18V,””13V,”

“18V/22KHz,” and “13V/22KHz” cables’ Ground
connectors with the supplied silicone grease Strap
to prevent moisture and corrosion (see 18V 13V 18V/ 13V/
Figure 21). Power/ 22KHz 22KHz
IMPORTANT! Data
Refer to the cable and connector labels to Baseplate

Foam Seals
ensure the antenna is wired exactly as shown
in Figure 21.
Mounting
Surface
f. Connect and slowly hand-tighten the RF
cables to the corresponding antenna
connectors, allowing the grease to diffuse and
settle into the entire space within the Figure 22 Cable Cover/Screws/Washers
connector (see Figure 21).
#6-32 Captive Screw
g. Using a 7/16" open-end torque wrench set to and Washer (x6)
20 in-lbs (2.25 N-m), tighten each of the RF
cable connections. 18V 13V Power/Data 18V/22KHz 13V/22KHz
Cable
Cover
h. Using silicone sealant (or equivalent), create a
weather-tight seal over each antenna
connection.
Label
Label
Label
Label
Label
i. Using a #1 Phillips screwdriver, install the

cable cover (supplied in the kitpack) onto the
antenna and secure in place with the six #6-32
captive screws and washers (see Figure 22).
j. If you are installing two antennas, repeat
these steps to wire the second antenna. 17
9 Mount the Antenna(s)
Follow the steps below to mount the antenna to Figure 23 Antenna Forward
the mounting surface. Antenna - Top View
a. Using a 7/16" socket/ratchet or nut driver,

unlock the three hex latches securing each of
the antenna’s service hatches (see Figure 17
Hatch
Hatch
on page 16). Then gently lower the hatches.
b. Orient the antenna so the antenna forward
arrow is facing the bow, stern, port, or
starboard (see Figure 23).
c. Using the Installation Worksheet, record the
antenna’s mounting orientation. Cable Connectors FWD Arrow Inside
(Antenna Rear) Radome (Face
NOTE: If you are installing two antennas, mount the Vessel’s Bow, Stern,
antennas facing opposite directions (180° offset). Port, or Starboard)
d. Carefully lower the antenna using the foam

seals and mounting holes as guides. While
lowering the antenna, adjust the cables as
necessary to maintain an adequate service
loop, approximately 8" (20 cm) of slack.
IMPORTANT!
To prevent damage to the foam seal, do not
reposition the antenna laterally once the
antenna’s foam seal has made contact. If you
need to reposition the antenna, lift the
antenna vertically first.
e. Guide the antenna downward and ensure the

mounting holes and foam seals are aligned.
WARNING
Observe the safety warnings printed on the
supplied tube of Loctite® anti-seize lubricant:
“Contains mineral oil, calcium hydroxide,
and copper. May cause skin, eye, and
respiratory irritation. Wear eye protection
and gloves. First aid: In case of eye or skin
contact, flush with water. Obtain medical
attention for any eye or internal contact.”
f. Apply a thin layer of anti-seize lubricant to

the threads of the four supplied 1/2"-13
mounting bolts to prevent galling.
18
9 Continued Mount the Antenna(s)
g. At each of the four antenna mounting holes, Figure 24 Mounting the Antenna (Side View)
place a 1/2" flat washer on a 1/2"-13 bolt and 1/2"-13 Bolt (x4)
insert the bolt into the hole from above (see IMPORTANT!
Figure 24). Apply anti-seize
Stationary to threads
h. Secure each mounting bolt to the mounting
Plate 1/2" Flat
surface using a 1/2" flat washer and a 1/2"-13
Antenna Washer (x4)
lock nut from below (see Figure 24).
Baseplate
i. Tighten the mounting bolts in a cross pattern Isolation
Foam Seals Bushing (x4)
until the four rubber feet on the baseplate are (preinstalled)
Mounting
bottomed against the mounting surface. KVH
Surface 1/2" Flat
recommends that you tighten the nuts to
Washer (x4)
between 35 and 40 ft-lbs (47 and 54 N-m) of Rubber
torque. Foot (x4) 1/2"-13 Lock
Nut (x4)
j. Disconnect the crane rigging.
k. Using a 5/32" hex key and 1/2" open-end
Figure 25 Lift Bracket Removal
wrench, remove the eight screws, flat
washers, and lock nuts securing the four lift
brackets to the antenna (see Figure 25).
Remove the brackets and hardware and set
them aside in a safe place. 1/4"-20 x 1.5"
Screw (x8)
TIP: Be sure to save the brackets and bracket hardware
Counter-sunk
in case you need to relocate the antenna later.
Washer (x8)
l. Install eight 1/4"-20 screws and washers Lift Bracket

(supplied in the kitpack) in place of the (x4)
longer mounting bracket screws you
removed in the previous step. 1/4"-20 Flat
m. Reinstall both antenna service hatches. Secure Washer (x8)
each service hatch using the three hex latches. 1/4"-20 Lock
Nut (x8)
n. If you are installing two antennas, repeat
these steps to mount the second antenna.
Figure 26 Radome Hardware
1/4"-20 x 7/8"
Screw (x8)
Counter-sunk
Washer (x8)
19
10 Mount Belowdecks Equipment
Follow the steps below to mount the ACU(s) and Figure 27 ACU Strain Relief Bracket
SmartSwitch (if equipped).
ACU Rack Mounting

a. Attach the strain-relief bracket to the ACU, as
shown in Figure 27. Using a #1 Phillips
#6-32 #6 Washer Strain-Relief
screwdriver, secure the bracket in place using
Screw (x4) (x4) Bracket
four #6-32 screws and #6 washers (supplied
in the kitpack).
b. Secure the ACU to the rack using four M6 Figure 28 ACU Rack Mounting
screws and washers (see Figure 28).
Mounting
Hole (x4)
ACU Horizontal Mounting
a. Using a #1 Phillips screwdriver, remove the
TRACKING S ATS
® DIRECTV 99/101/103
ANTENNA
six #6-32 screws securing the rack mounting

POWER
brackets to the ACU (see Figure 29).

M6 Screw
b. Using a #1 Phillips screwdriver, attach the and Washer (x4)
two horizontal mounting brackets to the sides
of the ACU using four supplied #6-32 screws
and #6 washers (see Figure 30). You can Figure 29 ACU Rack Mounting Bracket Removal
attach the brackets to either the top or bottom
of the ACU, depending on your desired Rack Mounting
mounting location. Bracket (x2)
c. If you are mounting the ACU to the

underside of a shelf, attach the strain-relief
bracket to the ACU, as shown in Figure 27.
Using a #1 Phillips screwdriver, secure the
bracket in place using four #6-32 screws and #6-32 Screw (x6)
#6 washers (supplied in the kitpack).
NOTE: The ACU does not require a strain-relief
Figure 30 Horizontal Mounting Brackets
bracket when mounted to the top of a horizontal
surface.
d. Using fasteners appropriate for the mounting

surface, secure the ACU to the mounting
surface using the four mounting bracket
holes.
Horizontal
Mounting
Bracket (x2) #6-32 Screw and
#6 Washer (x4)
20
10 Continued Mount the Belowdecks Equipment
Joint ACU/SmartSwitch Rack Mounting Figure 31 SmartSwitch Rack Mounting Bracket Removal
a. Using a #1 Phillips screwdriver, remove the Rack Mounting
six #6-32 screws securing the rack mounting Bracket (x2)
brackets to the ACU (see Figure 29 on
page 20).
b. Remove the six #6-32 screws securing the
rack mounting brackets to the SmartSwitch
(see Figure 31).
#6-32 Screw (x6)
c. Attach the joint rack mounting brackets to the
ACU and SmartSwitch, as shown in
Figure 32. Secure the brackets in place using Figure 32 ACU/SmartSwitch Joint Assembly
twelve #6-32 screws and #6 washers
(supplied in the kitpacks). ACU
d. Attach the strain relief bracket and retaining

straps, as shown in Figure 32. Secure them in
Joint Rack
place using eight #6-32 screws and
Mounting
#6 washers (supplied in the kitpacks). Bracket (x2) SmartSwitch
NOTE: Only the SmartSwitch strain-relief bracket
must be installed. The ACU does not require a strain-
relief bracket when jointly mounted with the
SmartSwitch.
#6-32 Screw
(x20) Strain-Relief
e. Secure the joint assembly to the rack using #6 Washer Retaining Bracket
four M6 screws and washers. (x20) Strap (x2)
SmartSwitch Mounting, Separately

Figure 33 Cable Jacket Removal
Follow the identical steps for the ACU on the
previous page to mount the SmartSwitch to a
rack or horizontal surface.
21
11 Wire Belowdecks Equipment
Follow the steps below to wire the belowdecks Figure 34 Cable Braid Bulge/Cutting
equipment.
Power/Data Cable Preparation

Follow the steps below to prepare the power/
data cable for connection to the ACU.
a. Cut the end of the cable to the desired length.

b. Using a ruler, measure 7.5" (19 cm) back from
the end of the cable. Then, using an X-ACTO
knife to carefully cut in a rocking motion,
sever only the cable’s plastic jacket (outer-
most layer) (see Figure 33). Then twist off the
severed length of the plastic jacket.
c. Measure 6" (15 cm) back from the end of the
Figure 35 Drain Wire/Foil/Fiber Removal
cable. Then carefully pinch the cable braid to
create a bulge 6" (15 cm) from the cable end.
Using needle-nose cutting pliers, cut the
braid along the center of the bulge (see
Figure 34).
Drain Wire
d. Cut the cable’s drain wire, foil insulation, and
fiber to the same length so that their ends are
flush with the end of the cable braid (see
Figure 35). Foil
Fiber
22
11 Continued Wire Belowdecks Equipment
e. Thread the power/data cable through the Figure 36 Grounding Sleeve Alignment
supplied grounding sleeve. Position the
grounding sleeve by aligning the end of its
ground wire with the ends of the other wires
in the cable (see Figure 36).
Grounding
f. Using a heat shrink gun, begin evenly heating Sleeve
the grounding sleeve at the end farthest from
the end of the cable to create a seal with the
cable’s plastic jacket (see Figure 37).
Figure 37 Completed Grounding Sleeve Installation
g. Slowly begin applying heat evenly to the
grounding sleeve moving toward the far end Seal Solder Ring
of the grounding sleeve until you reach the
grounding sleeve’s solder ring. Continue
applying heat evenly to the ring until the
ring’s solder begins to wick into the cable
braid. Then continue applying heat while
working toward the grounding sleeve’s
remaining length (see Figure 37).
h. Thread the power/data cable through the
Figure 38 Heat Shrink Tubing
heat shrink tubing (supplied in the kitpack).
Align the tubing so that the grounding sleeve Grounding Heat Shrink
protrudes slightly and is barely visible (see Sleeve Tubing
Figure 38).
i. Begin heating the tubing to create a seal by
applying heat and working from one end of
the tubing, in the same direction you heated
the grounding sleeve.
j. Strip a 1/4" (6 mm) length from the end of the
grounding sleeve’s ground wire. Then insert Figure 39 Ring Terminal
the wire into the supplied ring terminal and
crimp it into place (see Figure 39).
k. Dress the power/data cable wires. Ring
Terminal
l. Strip a 1/4" (6 mm) length from each of the
power/data cable’s wires. Gently twist each
wire to ensure a good electrical connection.
m. If you are installing two antennas, repeat the
steps above to prepare the power/data cable
connecting the second antenna and ACU.
23
Connect the Power/Data Cable Figure 40 Power/Data Cable Wiring
Follow the steps below to connect the antenna’s Antenna
power/data cable to the ACU.
a. Connect the power/data cable wires to the NMEA 0183 Talker

(customer-supplied)
large terminal strip connector (supplied in
the kitpack), as shown in Figure 40.
True Heading ($--HDT)
IMPORTANT!
Power/Data
The diagram refers to wires by body color/
stripe color. For example, “Brown/White” 1 2
means the brown wire with the white stripe. B A
ACU
b. Plug the terminal strip connector into the
base of the supplied cable shroud as shown in
Single Phase AC Input 100-240V ~ 200W MAX 50/60 Hz Wire Color/Stripe Color To Antenna NMEA
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
SmartSwitch Maintenance
Red/Green
Green/Red
Ethernet RISK OF ELECTRIC SHOCK
Controller RS232 DO NOT OPEN
B (+)
A (–)
Meets requirements WiFi
Tested to comply
Figure 41.
with FCC Standards
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device must not cause harmful interference, and (2) This device must accept any KVH and TracVision are registered
interference received, including interference that may cause undesired operation. trademarks of KVH Industries, Inc.
Fuse 3.15A 250V ~ Fast Acting
c. Secure the end of the power/data cable to the

Ground Wire
base of the shroud using the supplied clamp.
This clamp will help relieve stress on the Grounding
cable. Secure the clamp in place with the two Sleeve
screws. Terminal Strip
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
d. Carefully fit all of the cable’s wires within the
base of the shroud.
Red (+50V)
e. Snap the shroud’s cover onto the base. Be Black (Gnd)
sure not to pinch any wires between the cover White/Gray
and the base. Gray/White

White/Orange
f. Connect the ring terminal of the grounding Orange/White
sleeve’s ground wire to the grounding screw White/Brown

Brown/White
on the rear of the ACU (see Figure 40).
White/Blue
g. If you are installing two antennas, repeat the Blue/White

White/Green
steps above to connect the second antenna’s Green/White
power/data cable. Red/Orange
Orange/Red
Connect NMEA Input Red/Green
Green/Red
Follow the steps below to connect the NMEA
input to the ACU.
Figure 41 Data Cable Shroud
a. Connect the vessel’s NMEA 0183 Talker
wires to the small terminal strip connector
(supplied in the kitpack), as shown in
Figure 40. Make sure the device is configured
to transmit $--HDT messages at 4800 baud to Cover
provide true heading to the system.

Terminal Strip Connector
NOTE: The antenna requires a NMEA 0183 input; it
Base
is not compatible with the NMEA 2000 standard. Clamp
24 b. Plug the terminal strip connector into the rear Data Cable
of the ACU (see Figure 40).
Connect Power, RF Cables, and Other Figure 42 RF Cable Wiring Overview
Hardware Antenna
IMPORTANT!
Be sure to connect power according to the
guidelines provided in “AC Power
Requirements” on page 12, and ground the
system according to the guidelines provided
in “Grounding Requirements” on page 13.
Wiring instructions vary according to the

customer’s specific system configuration and
hardware. Refer to the Installation Worksheet’s
planning section, which you completed earlier,
and the wiring diagrams provided in 18V
Appendix A on page 31 to connect the antenna’s
13V
RF cables as required.
IMPORTANT! 18V/
22KHz
To prevent damage, always tighten RF cable
connectors finger tight. Then turn no more 13V/
than 1/8-turn using a 7/16" wrench (do not 22KHz
exceed 15 in-lbs of force).
Connect to:
• SmartSwitch
• Multiswitch (x4)
• Single Wire Multiswitch (SWM)
• SWM Module (x16)
• SWM Expander (x32)
25
12 Launch the Setup Wizard
Follow the steps below and on the next page to Figure 43 ACU Network Connection Options
access the ACU’s web interface and launch the Wi-Fi
TracVision HD11 Setup Wizard. Antenna
IMPORTANT!
If you have a dual-antenna system, before
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red
B (+)
A (–)
Tested to comply
with FCC Standards
continuing, decide which ACU will be the

Master and which will be the Slave.
ETHERNET
NOTE: If you have a dual-antenna system, perform
the following steps using the Master ACU.
a. Press the power button on the front of the

ACU to apply power to the TracVision
system (see Figure 44). Then wait up to Figure 44 ACU Power Button
5 minutes for system startup.
b. On the front panel of the ACU, navigate to

System Settings > Ethernet Settings and
TRACKING S ATS
® DIRECTV 99/101/103
configure the parameters as follows:

ANTENNA
POWER
• Set State to “Static.” Power

Button
• Set the IP Address to an available IP
address outside of your router’s DHCP
range (refer to the router’s user manual for
details).
For example, if the router assigns IP

addresses ranging from 192.168.1.100 to
192.168.1.139, you could set the Master
ACU’s IP address to 192.168.1.150.
• Set the Subnet Mask (Mask) and Gateway

(Gway) parameters, as directed by the
router’s user manual.
26
12 Continued Launch the Setup Wizard
c. If you have a single-antenna system, skip to Figure 45 Launch Setup Wizard Button
step d.
If you have a dual-antenna system, repeat

steps a-b for the Slave ACU, setting the Slave
ACU’s IP address to another number outside
of your router’s DHCP range.
For example, if you set the Master ACU’s IP

address to 192.168.1.150, you could set the
Slave ACU’s IP address to 192.168.1.151.
NOTE: If you are going to use a wireless network

connection to access the web interface, ensure you
have applied security settings, such as encryption, to
protect the network from outside intrusion. If the
network is not secure, outsiders within range of the Figure 46 Setup Wizard
wireless network might use the wireless connection
without your knowledge.
d. Open the web browser on a PC connected to
the same network. Then type the ACU’s IP
address (set in step b) into the browser’s
address bar.
For example, if the ACU’s IP address was set

to 192.168.1.150, you would enter the
following into the browser’s address bar:
http://192.168.1.150
NOTE: Alternatively, you can connect directly to the

ACU’s Ethernet port with a laptop PC configured for
DHCP. Then open the web browser and enter
http://169.254.253.1 to access the web interface.
e. Log into the web interface.
The default login credentials are:

Username: admin
Password: password
f. Select Settings > General Settings. Then select

the Launch button to launch the Setup
Wizard (see Figure 45).
g. Follow the Setup Wizard’s onscreen

instructions to reconfigure system settings
(see Figure 46).
27
13 Turn Off Search Modes
Dual Antenna Only
If you have installed two antennas with a Figure 47 HD11 Command Line
SmartSwitch, follow the steps below to turn off
Search Modes 1 and 2 on each antenna:
a. Open the web browser on a PC connected to

the same network as the HD11 antennas.
Open two web browser windows or tabs. In
the first web browser window/tab, enter the
IP address of the "A" (Master) antenna's
ACU. In the second window/tab, enter the IP
address of the "B" (Slave) antenna's ACU.
NOTE: You can view an ACU's IP address and serial
number on the ACU's front panel under its "About
System" menu.
Figure 48 +HDT (True Heading) Message
b. Log into the HD11 web interface for each

antenna:
Username: admin
Password: password
c. At the web interface for each antenna, select

the Support tab. Then select Command Line
(see Figure 47).
d. Look for the +HDT (true heading) message in
each antenna’s data stream (see Figure 48).
Make sure that both antennas report the same
heading. If they don’t, make sure the ACU for
each antenna is connected to the same
heading source (NMEA 0183 talker), and the
device is configured to transmit the $--HDT
message. Figure 49 Tracked Satellite
IMPORTANT!
Do not proceed with the rest of this procedure
until both antennas are reporting the same
heading.
e. Return to the Support: Home page and make

sure that both antennas are tracking the same
satellite (see Figure 49). If they are, complete
the remaining steps in this section at the web
interface for each antenna.
28
13 Continued Turn Off Search Modes
Dual Antenna Only
NOTE: If both antennas cannot track the same Figure 50 AZOFFSET Value
satellite due to a blockage condition, first select a
satellite that the “A” (Master) antenna can track and
follow all of the remaining steps for just the “A”
(Master) antenna. When you have completed the
entire procedure for the “A” (Master) antenna, switch
to a satellite that the “B” (Slave) antenna can track
then repeat all of the steps for the “B” (Slave) antenna.
IMPORTANT!
To complete the remaining steps of this
procedure, the antenna must be tracking a
satellite.
f. Select Command Line.

g. In the Command box, enter AZOFFSET. Figure 51 Turn Off Search Modes
Then click Send. Verify that an "AZOFFSET"
value is reported along with a "V" as shown
in Figure 50 (indicating a valid azimuth offset
value). It might take up to 30 minutes if the
antenna was just installed.
h. In the Command box, enter SM1,OFF as
shown in Figure 51. Then click Send. Verify
that “SM1,OFF” appears in the data stream
(indicating Search Mode 1 is turned off).
i. In the Command box, enter SM2,OFF as
shown in Figure 51. Then click Send. Verify
that “SM2,OFF” appears in the data stream
(indicating Search Mode 2 is turned off).
j. If both antennas could not track the same
satellite at the same time, switch to a satellite
that the "B" (Slave) antenna can track and
repeat steps f-i for the "B" (Slave) antenna
while it is tracking a satellite.
29
14 Educate the Customer
Before you leave the vessel, test the system to Figure 52 Example of Blockage
ensure the antenna works properly. Then give
the Customer Welcome Kit to the customer and
explain how to use the system. Ensure the
customer understands the following: Blocked!
• Keep the radome installed on the antenna at

all times. The radome protects the antenna’s
moving parts from wind, rain, and debris.
• The antenna must have a clear view of the

TracVision
sky to receive satellite TV. Common causes of

blockage include bridges and boat masts (see
Figure 52).
• Heavy rain or snow might temporarily Figure 53 KVH TracVision HD11 iPhone/iPad/iPod touch Apps
interrupt reception.
• Clean the radome regularly. Dirt buildup can

affect reception.
• The vessel must be located within the

selected satellite’s coverage area to receive
satellite TV signals. To view satellite coverage
information, visit www.kvh.com/footprint.
• Please register the system with KVH. The

registration process is quick, easy, online, and
ensures the best possible service from KVH.
Visit www.kvh.com/register or refer to the
Product Registration Form for details.
• You need to activate any connected

receivers/DVRs for the desired satellite TV
service before you can watch television. KVH
can help activate a DIRECTV® or DISH
Network® receiver/DVR; just call KVH’s
Activation Department at +1 866 551-8004 for
DIRECTV or +1 866 399-8509 for DISH
Network.
• Refer to the supplied User’s Guide for

operation instructions and troubleshooting
information.
• You can use the TracVision HD11 iPhone®/

iPod touch® app or the TracVision HD11
iPad® app to communicate with the
TracVision system (see Figure 53). You can
download these apps for free at the Apple
iTunes® store.
30
A Wiring Diagrams
The wiring diagrams in this section support a Appendix
variety of configurations and hardware. Refer to Figure 54 Wiring Overview
the applicable wiring diagrams for your
installation.
Wiring SWM and Non-SWM Hardware Antenna A Antenna B

(If equipped)
Connect your receivers/DVRs according to the

diagram for your particular configuration.
ACU A (Master)
NOTE: Only DIRECTV programming in North Single Phase AC Input 100-240V ~ 200W MAX 50/60 Hz Wire Color/Stripe Color To Antenna NMEA
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
America supports SWM-compatible receivers and
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red
B (+)
A (–)
Tested to comply
with FCC Standards
DVRs. All linear receivers/DVRs and other circular

receivers/DVRs are not SWM-compatible. To Network*
Basic Diagram ACU B (Slave)

Wiring One Antenna/ACU with up to 32 Tuners
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red
B (+)
A (–)
Tested to comply
with FCC Standards
(see page 32)

To Network*
SmartSwitch Input Wiring Diagrams
• One Antenna/ACU (see page 33) SmartSwitch
• Two Antennas/ACUs (see page 34)
PORT/A ANTENNA INPUT STARBOARD/B ANTENNA INPUT
TO ACU
18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ
MULTISWITCH OUT 1 MULTISWITCH OUT 2 MULTISWITCH OUT 3
18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ
SmartSwitch Output Wiring Diagrams

Receiver/DVR Receiver/DVR Receiver/DVR
• Overview (see page 35) Group 1 Group 2 Group 3
*IMPORTANT! Both ACUs must be connected to each other via either

• 32 Non-SWM-compatible Tuners (see a dedicated router or wired through the existing onboard network. If
page 36) you do not have a network, install a router or router and switch.
• 16 SWM-compatible Tuners and 32 Non-

SWM-compatible Tuners (see page 37)
• 32 SWM-compatible Tuners and 32 Non-
SWM-compatible Tuners (see page 38)
DIRECTV Latin America (95WX Only)

• Without a SmartSwitch (see page 39)
• With a SmartSwitch (see page 40)
31
A Continued Wiring Diagrams
Wiring One Antenna/ACU with up to 32 Tuners
Power/Data
13V/
18V 22KHz
13V 18V/
22KHz
18V/
13V 22KHz
18V 13V/
22KHz
Power
Supply
32-Output Multiswitch
NOTE: Connections shown on this multiswitch also
apply to 16-output and 8-output multiswitches
Additional Receivers/DVRs
(up to 31 additional tuners)
Receiver ACU
Satellite In R AUDIO L VIDEO
DIGITAL AUDIO
ETHERNET
Single Phase AC Input 100-240V ~ 200W MAX 50/60 Hz

Terminal Strip
Wire Color/Stripe Color To Antenna NMEA
OUTPUT
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red

B (+)
A (–)
TV/ANTENNA/ TV SET
CABLE IN OUT Meets requirements WiFi
SATELLITE IN S-VIDEO USB PHONE
Pb Pr Y
Tested to comply
with FCC Standards
Power
Network
32
Wiring SmartSwitch Input: One Antenna/ACU
Antenna
18V
Power/Data
13V
18V/
22KHz
Network
13V/ ACU
22KHz Single Phase AC Input 100-240V ~ 200W MAX 50/60 Hz
Terminal Strip
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
SmartSwitch Red (+48V) Maintenance
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red
B (+)
A (–)
Tested to comply
with FCC Standards
SmartSwitch
Power Controller
Ferrite Clamp
18V 13V 18V/ 13V/
22KHz 22KHz SmartSwitch Connect Cable End with
Ferrite Clamp to ACU
TO ACU
18V 13V 18V/22KHZ 13V/22KHZ
MULTISWITCH OUT 1 MULTISWITCH OUT 2
18V 13V 18V/22KHZ 13V/22KHZ
MULTISWITCH OUT 3
To ACU
33
Wiring SmartSwitch Input: Two Antennas/ACUs
Port Antenna (A) Starboard Antenna (B)
Power/Data Power/Data
13V/ 13V/
18V 22KHz 18V 22KHz
13V 18V/ 13V 18V/

22KHz 22KHz
18V/ 18V/
13V 22KHz 13V 22KHz
18V 13V/ 18V 13V/

22KHz 22KHz
SmartSwitch PORT/A ANTENNA INPUT STARBOARD/B ANTENNA INPUT
TO ACU
18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V
To ACU
18V/22KHZ 13V/22KHZ
Ferrite Clamp
Port ACU (A) (Master)

Ethernet Terminal Strip
CAUTION Connect Cable End with

White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red

B (+)
A (–)
(1) This device must not cause harmful interference, and (2) This device must accept any
Meets requirements
Tested to comply
with FCC Standards
WiFi
Ferrite Clamp to ACU

KVH and TracVision are registered
SmartSwitch
Power Controller
To Network*
Starboard ACU (B) (Slave)

Ethernet
Terminal Strip
CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red

B (+)
A (–)

Tested to comply
with FCC Standards
Power
To Network*
*IMPORTANT! Both ACUs must be connected to each other via either a dedicated router or wired through
the existing onboard network. If you do not have a network, install a router or router and switch.
34
Wiring SmartSwitch Output: Overview
SmartSwitch
Example: Wiring two non-SWM-compatible PORT/A ANTENNA INPUT STARBOARD/B ANTENNA INPUT
receiver/DVR groups and one SWM- 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ
TO ACU
compatible receiver/DVR group 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ
Multiswitch Out 1 Multiswitch Out 2 Multiswitch Out 3
Region/Service Provider #1 Region/Service Provider #2 DIRECTV SWM Hardware***

Power Power
Supply Supply
SWM1/PWR
32-Output Multiswitch* 32-Output Multiswitch* SWM 16

Module** SWM2
Non-SWM Receivers/DVRs Non-SWM Receivers/DVRs

(Linear, DIRECTV Latin America, DISH (DIRECTV Latin America, DISH
Network®, Bell TV, and legacy DIRECTV Network, Bell TV, and legacy DIRECTV
receivers) receivers) 8-Way
SWM Splitter
SWM Receivers/DVRs
8-Way
SWM Splitter
SWM Receivers/DVRs
*NOTE: Similar connections apply to 16-output and 8-output multiswitches

**NOTE: Similar connections apply to 32-tuner SWM expanders
***NOTE: Refer to the SWM 16 Module Kit instructions for complete wiring information
35
Wiring SmartSwitch Output: 32 Non-SWM-compatible Tuners
SmartSwitch
TO ACU
18V 13V 13V/

22KHz
18V/
22KHz
18V/ 13V/
18V 13V 22KHz 22KHz Power
Supply
32-Output Multiswitch
Additional Receivers/DVRs
Receiver
Satellite In R AUDIO L VIDEO
DIGITAL AUDIO
OUTPUT
ETHERNET
TV/ANTENNA/ TV SET
CABLE IN OUT
SATELLITE IN S-VIDEO USB PHONE
Pb Pr Y
36
Wiring SmartSwitch Output: 16 SWM-compatible Tuners and 32 Non-SWM-compatible Tuners
SWM 16 Module
Legacy 1 SWM1/PWR
Legacy 2
SWM2
Optional -
To 8-Way Splitter
Refer to the
instructions in the
SWM 16 Module
Input Input Kit for complete
wiring information
18V 13V 13V/
22KHz
Splitter Splitter
18V/
22KHz
Out Out Out Out
In
Vessel
Terminate 8-Way AC Ground
unused SWM Splitter
outputs
Non-Genie
SmartSwitch Satellite In 1 SWM DVR
(SWM-2) COMPONENT OUT
VIDEO OUT
SATELLITE IN 1 SATELLITE IN 2 DIGITAL AUDIO
(SWM-2) OUT OPTICAL
S-VIDEO OUT ETHERNET PHONE JACK
TO ACU USB
AUDIO OUT HDMI OUT

2 tuners inside
Leave 1 unused connector

for each DVR you connect
Satellite In Non-Genie
(SWM-1) SWM Receiver
COMPONENT OUT
SATELLITE IN
(SWM-1)
VIDEO OUT
DIGITAL AUDIO
OUT OPTICAL
USB
AUDIO OUT HDMI OUT
1 tuner inside
18V/ 13V/
18V 13V 22KHz 22KHz Genie Network
Power
Supply Genie HD DVR
Satellite In COMPONENT VIDEO OUT
Y Pb Pr
DIGITAL
AUDIO OUT
SATELLITE IN 1
POWER INPUT
L R
IR RECEIVE ETHERNET VIDEO OUT AUDIO OUT S-VIDEO OUT SATA HDMI USB PHONE JACK
5 tuners inside
32-Output Multiswitch (2 for DVR, 3 for clients)
apply to 16-output and 8-output multiswitches Network Genie Client HDMI USB
NETWORK
SWM ONLY
A/V OUT DIGITAL AUDIO POWER IN
Network Genie Client HDMI USB

NETWORK
SWM ONLY
Network Genie Client

Non-SWM Receivers/DVRs
HDMI USB
NETWORK
SWM ONLY
(DIRECTV Latin America, DISH Network, 0 tuners inside

Bell TV, and legacy DIRECTV receivers)
37
Wiring SmartSwitch Output: 32 SWM-compatible Tuners and 32 Non-SWM-compatible Tuners
32-Tuner SWM Expander
Legacy 1 SWM1/PWR Optional - To 8-Way Splitter

SWM1/PWR
Legacy 2
Optional - To 8-Way Splitter
Refer to the
24 VDC IN
+
Power
to SWM
Power
to SWM
24 VDC IN
+ instructions in the
SWM-E4
SWM Expander Kit
GND
18V 13V 18V/22kHz 13V/22kHz Flex Flex

Sat 99°/101° Sat 103°/110°/119° Sat 103°/110°/119° Port 1 Port 2
for complete wiring
information
18V 13V 13V/
22KHz Optional - To 8-Way Splitter
18V/
Legacy 2 22KHz SWM1/PWR
Legacy 1 SWM1/PWR
In
Vessel
8-Way AC Ground
Terminate
unused SWM Splitter
outputs
SmartSwitch Non-Genie
Satellite In 1 SWM DVR
TO ACU
(SWM-2) COMPONENT OUT
VIDEO OUT
SATELLITE IN 1 SATELLITE IN 2 DIGITAL AUDIO
(SWM-2) OUT OPTICAL
ETHERNET PHONE JACK
MULTISWITCH OUT 1 MULTISWITCH OUT 2 MULTISWITCH OUT 3 USB
S-VIDEO OUT
AUDIO OUT HDMI OUT
2 tuners inside
Leave 1 unused connector

for each DVR you connect
Satellite In Non-Genie
(SWM-1) SWM Receiver
COMPONENT OUT
SATELLITE IN
(SWM-1)
VIDEO OUT
DIGITAL AUDIO
OUT OPTICAL
USB
18V/ 13V/
AUDIO OUT HDMI OUT
18V 13V 22KHz 22KHz 1 tuner inside

Power
Supply Genie Network
Genie HD DVR
Satellite In COMPONENT VIDEO OUT
Y Pb Pr
DIGITAL
AUDIO OUT
32-Output Multiswitch SATELLITE IN 1
IR RECEIVE ETHERNET
L R
VIDEO OUT AUDIO OUT S-VIDEO OUT SATA HDMI USB PHONE JACK
POWER INPUT
5 tuners inside
(2 for DVR, 3 for clients)

NETWORK
SWM ONLY

NETWORK
SWM ONLY
(DIRECTV Latin America, DISH Network, Network Genie Client HDMI USB
NETWORK
Bell TV, and legacy DIRECTV receivers)

SWM ONLY
0 tuners inside
38
Wiring for DIRECTV Latin America Wide Beam without a SmartSwitch (95WX Satellite Only)
Power/Data
13V/
18V 22KHz ACU
Terminal Strip
18V/ CAUTION
White/Orange
Orange/White
White/Brown
Brown/White
White/Green
Green/White
Red/Orange
Orange/Red
Black (Gnd)
13V
Red (+48V)
White/Gray
Gray/White
White/Blue
Blue/White
Red/Green
Green/Red
B (+)
A (–)
22KHz Fuse 3.15A 250V ~ Fast Acting

(1) This device must not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.
Tested to comply
with FCC Standards
KVH and TracVision are registered

trademarks of KVH Industries, Inc.
Power
Network
DC Block DC Block
Splitter Splitter
Secondary Primary Secondary Primary
13V
18V
18V 13V 18V/ 13V/ 18V 13V 18V/ 13V/

22KHz 22KHz 22KHz 22KHz
Multiswitch AC Power Multiswitch AC Power
Connect up to 8 receivers (non-DIRECTV LA) Connect up to 8 DIRECTV LA Satellite Receivers

Receiver DIRECTV LA Receiver
Satellite In Satellite In
AC Power AC Power
39
Wiring for DIRECTV Latin America Wide Beam with a SmartSwitch (95WX Satellite Only)
SmartSwitch
Example: Wiring two non-SWM-compatible PORT/A ANTENNA INPUT STARBOARD/B ANTENNA INPUT
receiver/DVR groups and one SWM- Multiswitch Out 1 Multiswitch Out 2

18V 13V 18V/22KHZ 13V/22KHZ 18V 13V
Multiswitch Out 3
18V/22KHZ 13V/22KHZ
TO ACU
compatible receiver/DVR group 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ 18V 13V 18V/22KHZ 13V/22KHZ
13V/
22KHz
18V/
22KHz
Region/Service Provider #1 DIRECTV LA DIRECTV SWM Hardware***

Power
Supply
13V
18V
SWM1/PWR
32-Output Multiswitch* Power

SWM 16
Supply Module** SWM2
32-Output Multiswitch*
(Linear, DISH Network®, Bell TV, and
legacy DIRECTV receivers)
DIRECTV Latin America configured for 8-Way
DIRECTV LA WIDE (95WX) satellite SWM Splitter
SWM Receivers/DVRs
8-Way
SWM Splitter
SWM Receivers/DVRs
*NOTE: Similar connections apply to 16-output and 8-output multiswitches

**NOTE: Similar connections apply to 32-tuner SWM expanders
***NOTE: Refer to the SWM 16 Module Kit instructions for complete wiring information
40
B ACU Menu Overview
Appendix
ACU
MENUS TR AC K I N G S ATS
® DIRECTV 99-101-103
CONTROL UNIT MENUS CHANGE ACCEPT EXIT
ANTENNA
POWER
ABOUT SYSTEM? CHANGE SATELLITES? SYSTEM SETTINGS? TECHNICIAN TOOLS
VIEW SERIAL NUMBERS? FAVORITE SATELLITES? ADJUST BRIGHTNESS? VIEW EVENT LOG?
• ANTENNA DISPLAY ALL FAVORITES MODIFY LCD BRIGHTNESS DISPLAYS SYSTEM EVENTS
(LOW, MEDIUM, HIGH)
• ACU
N. AMERICAN REGION? CALIBRATE GYROS?

VIEW ENET SETTINGS? ETHERNET SETTINGS?
• VIEW ENABLED RECALIBRATES GYROS
• STATE • VIEW ALL • STATE
• IP ADDRESS • IP ADDRESS
• SUBNET MASK
RELOAD SOFTWARE?
• SUBNET MASK
• GATEWAY
C/S AMERICAN REGION? • GATEWAY
RELOAD S/W FROM SD CARD
• VIEW ENABLED
VIEW WI-FI SETTINGS? • WI-FI SETTINGS?
VIEW ALL RESET TO DEFAULTS?
• MODE • MODE
• RESET SAT PARAMS
• STATE EUROPEAN REGION? • STATE
• RESET NETWORK
• SSID • IP ADDRESS SETTINGS
• VIEW ENABLED • SUBNET MASK
• IP ADDRESS
• SUBNET MASK
• VIEW ALL • GATEWAY
• GATEWAY • SECURITY
UPON USB DETECTION
• SECURITY • KEY/PASSWORD
AFRICAN REGION?
• KEY/PASSWORD UPDATE SYSTEM SW?
UPON SMARTSWITCH DETECTION
• VIEW ENABLED
CONFIRM S/W FILE UPDATE
VIEW SOFTWARE INFO? • VIEW ALL SMARTSWITCH GROUPS?
• SYSTEM SELECT ACTIVE RECEIVER UPDATE SAT FILE?

ASIAN REGION? GROUP (OUTPUT 1, 2, 3)
• OPERATING SYSTEM
CONFIRM S/W FILE UPDATE
• VIEW ENABLED UPON SMARTSWITCH DETECTION
VIEW POWER INPUT? • VIEW ALL
ANTENNA SELECTION
• ANTENNA VDC AUSTRALIAN REGION? • DISPLAY ACTIVE ANTENNA
• ACU VDC
• MODE SELECTION
• VIEW ENABLED • ANTENNA SELECTION
• VIEW ALL
41
www.kvh.com
KVH Industries A/S KVH Industries, Inc. KVH Industries Pte Ltd.
EMEA Headquarters World Headquarters Asia-Pacific Headquarters
Kokkedal, Denmark Middletown, RI U.S.A. Singapore
Tel: +45 45 160 180 Fax: +45 45 160 181 Tel: +1 401 847 3327 Fax: +1 401 849 0045 Tel: +65 6513 0290 Fax: +65 6472 3469
Email: info@emea.kvh.com Email: info@kvh.com Email: info@apac.kvh.com

F HD11 Install Guide 1118

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TracVision HD11

Who Should Install the System?

North/South America, Australia, New Zealand

a. Unpack the box and ensure it contains

NOTE: A SmartSwitch Service/System Selector is

c. Record the system serial numbers in the

Installation Worksheet (supplied in the

Keep the Installation Worksheet handy to

Please send completed forms to KVH

Installer, Vessel, and Owner Information

Installer and Dealer/Ship Builder Vessel Information

Technician Name Vessel Name

Company Name Vessel IMO

Address1 Date Installed

54-0829 Rev. A Page 1 of 7

• Adhesive tape • #1 Phillips screwdriver

Mounting Surface 18V 13V Power/Data 18V/22KHz 13V/22KHz

• If available, install the antenna on a platform

• Make sure the mounting surface is wide ø51.315"

• Choose a mounting surface as close as

Power/Data Cable Length Service Service 9.744"

ø13.780" Mounting Hole

Pedestal 3.28 ft 6.56 ft 9.84 ft

Tube OD 9.0" 8.0" 10"

Tube 0.5" 0.5" 0.5" G

Brace N/A 5.56 ft 7.34 ft

Brace N/A 0.25" 0.5"

NOTE: If the pedestal exceeds 3.28 ft (1 m), braces

• If you are installing two TracVision HD11 Mast

Radar/High-Power Radio Transmitters Antenna - Top View

• Choose belowdecks installation locations that

install in an area surrounded by metal or near

any electrical devices that emit RF noise. 16.75"

• If you are installing a SmartSwitch and you

NOTE: ACU dimensions are shown in Figure 8 on

in a standard 19" (48.26 cm) equipment rack,

CONTROL UNIT MENU CHANGE ACCEPT EXIT

the ACU(s) and SmartSwitch (see Figure 10).

Using the Installation Worksheet, plan and

SmartSwitch Horizontal Surface Mount

POWER 1 2 3 PORT/A STBD/B

ACU/SmartSwitch Joint Rack Mount

CONTROL UNIT MENU CHANGE ACCEPT EXIT

POWER 1 2 3 PORT/A STBD/B

IMPORTANT! Up to 100 ft (30 m) Cable Run

approximately 8" (20 cm) at both ends of

Strip 0.064" (1.63 mm) dia.

unacceptable, KVH recommends that you install Ground Ground

In a standard installation with a connection to

cable integrity. RG-6 cables require a bend

• Be sure to leave an adequate service loop,

a. Apply the “Antenna A” cable labels

c. If you are installing two antennas, repeat the

NOTE: If you are installing two antennas, verify

a. Using a 7/16" socket/ratchet or nut driver,

c. Reinstall both antenna service hatches. Secure Rope

e. Fill half of the inner body of the “18V,””13V,”

Refer to the cable and connector labels to Baseplate

i. Using a #1 Phillips screwdriver, install the

a. Using a 7/16" socket/ratchet or nut driver,

d. Carefully lower the antenna using the foam

e. Guide the antenna downward and ensure the

f. Apply a thin layer of anti-seize lubricant to