Professional Documents
Culture Documents
Business Letter
Business Letter
Ascott Sales
6123 Farrington Road
Apt. G11
Chapel Hill, NC 27514
no_reply@example.com
Dear Mr.Porter,
Thank you for your letter, we do apologize for the incorrect order that you have received.
Rest assured that we would have this corrected immediately, and would have the correct item
sent as soon as possible. And with the concern that you have with the representative who dealt
with this matter, we would also ensure that this would be handled accordingly.
I hope we have been able to resolve your concerns, if there is anything else that we can be of
help, please don't hesitate to let us know.
Best regards,
Irene Ascott
Your Name
CEO, Your Company