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Organizational Behavior: T E N T H E D I T I O N
Organizational Behavior: T E N T H E D I T I O N
T E N T H E D I T I O N
OBJECTIVES AFTER STUDYING THIS CHAPTER AND
LISTENING TO MY LECTUER,I HOPE THTAT
YOU WILL BE ABLE TO:
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others
to attain goals
Where Managers Work
Management Functions
Planning Organizing
Management
Functions
Controlling Leading
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
EXHIBIT 1-1a
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT 1-1b
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT 1-1c
Management Skills
Effective Versus Successful Managerial
Activities (Luthans)
1. Traditional management
• Decision making, planning, and controlling
2. Communications
• Exchanging routine information and processing
paperwork
3. Human resource management
• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking
• Socializing, politicking, and interacting with others
Allocation of Activities by Time
EXHIBIT 1-2
Enter Organizational Behavior
Contributing Disciplines to the OB Field
EXHIBIT 1-3a
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3b
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3c
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3d
Contributing Disciplines to the OB Field (cont’d)
EXHIBIT 1-3f
There Are Few Absolutes in OB
Contingency
x Variables y
Challenges and Opportunity for OB
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
Challenges and Opportunity for OB (cont’d)
Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
Basic OB Model, Stage I
EXHIBIT 1-6
The Dependent Variables
x
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Independent Variables
Independent
Variables