(date)

(Customer)

(Address)

Dear ___________,

In view of the termination of (please indicate service) (the “Service”), please be advised that as of your
account for the Service shall be transferred from (___________) to (__________). This shall take effect on
______________. We ensure that there will be no disruption in your use of the said service while such
transfer is on-going.

Pursuant to the foregoing, we wish to inform you that your account shall be handled by
(__________________) with the details as follows:

(please insert name, address, contact of ____________ and other info customer needs to know about
their account handler).

Kindly acknowledge by affixing your signature below.

Yours truly,

(Signatories)

Conforme:

(Customer)

PRIVATE
For Globe Internal Use Only