Professional Documents
Culture Documents
1.1Business Dictionary
http://www.businessdictionary.com/definition/digital-coupon.html
1.1Acumen Design
http://www.acumendesign.co.uk/our-blog/view/advantages-and-disadvantages-
to-digital-vouchers
1.4 NG Data
https://pathbrite.com/portfolio/PbeHDfP6p9/additional-
research/item/PbeHDfP6p9oPPw5
https://pathbrite.com/portfolio/PbeHDfP6p9/additional-
research/item/PbeHDfP6p9aPIw5
3.3
https://econsultancy.com/blog/3407-10-ways-to-measure-social-media-success/ '10 ways to
measure social media success' March 5th 2009, Chris Lake
3.4
http://www.adweek.com/brand-marketing/kate-hudson-makes-her-new-fabletics-spot-feel-
youre-scrolling-through-her-instagram-feed-172709/ 'Kate Hudson makes her new fabletics
Spot ‘Feel Like You’re Scrolling Through Her Instagram Feed’ By Kristina Monllos July 28th 2016
3.4
https://todayinsocialmedia.wordpress.com/tag/asos/ 'Success using social media' May 23rd
2016 by todayinsocialmedia
4.1/4.2
http://linkhumans.com/blog/asos How ASOS uses social media'
4.1/4.2
http://www.bbc.co.uk/news/business-34324772 'Volkswagen: The scandal explained' Russell
Hotten BBC news, December 10th 2015
4.3
http://www.huffingtonpost.co.uk/reno-charlton/the-importance-of-online-_b_3768343.html
'The importance of online reputation management for Small Businesses' Reno Charlton October
16th 2013
5.3
https://econsultancy.com/blog/65826-what-is-asos-doing-so-right-on-pinterest/ ‘What is ASOS
doing so right on Pinterest?’ Christopher Ratcliff November 27th 2014
Market Planning
1.7
http://smallbusiness.chron.com/7-ways-evaluate-marketing-plan-58331.html '7 Ways to
Evaluate your Marketing Plan' By Robert Morello
2.2
http://www.smartcompany.com.au/finance/wealth-management/the-importance-of-defining-
your-target-market/ 'The Importance of defining your target market' By Finn Kelly August 7th
2014
2.2
https://www.inc.com/guides/2010/06/defining-your-target-market.html 'How to define your
target market' By Mandy Porta
2.3 http://uk.businessinsider.com/update-a-breakdown-of-the-demographics-for-each-of-the-
different-social-networks-2015-6?r=US&IR=T 'UPDATE: A breakdown of the demographics for
each of the different social networks' By Mark Hoelzel June 29th 2015
1.4
http://diginomica.com/2016/10/20/asos-sets-the-fashion-for-tech-investment-in-retail-e-
commerce/ 'ASOS sets the fashion for tech investment in retail e-commerce' By Stuart Lauchlan
0ctober 20th 2016
1.4
http://pestleanalysis.com/what-is-pestle-analysis/ 'What is PESTEL Analysis? A tool for business
analysis'
2.3
https://www.asosplc.com/corporate-responsibility/our-customers ASOS Corporate
Responsibility – Our Customers
http://www.asos.com/customer-service/customer-relations/a-list/how-it-
works/?affid=12493&ppcadref=342267792%7C24543796272%7Ckwd-
392127934392&channelref=paid+search&gclid=CjwKEAjw85DIBRCy2aT0hPmS1jkSJAC1m9UvH
HDUW0xDdeDRx7vLkJR6s_NmUzWopVnuJXCy0G8w1RoC4Frw_wcB ASOS A-List
2.4
http://www.campaignlive.co.uk/article/asos-targets-individual/865320 , ‘Asos targets the
individual’, Sarah Johnson, 1st December 2008
2.5
http://shahina.typepad.com/blog/2010/03/does-internet-marketing-enable-more-effective-
targeting-and-segmentation.html, ‘Does Internet Marketing Enable More Effective Targeting
and Segmentation?’, Shahina Islam, 14th March 2010
https://dma.org.uk/article/the-5-factors-of-segmentation-or-was-that-personalisation , The 5
factors of segmentation- or was that personalization?’, Anthony Wilkey,18th September 2013
3.1
http://digital-marketing-strategy.weebly.com/digital-marketing.html, ‘Digital Marketing versus
Traditional Marketing’
http://www.businesszone.co.uk/community-voice/blogs/robbo75/10-benefits-of-digital-
marketing-v-traditional-marketing, ’10 Benefits of Digital Marketing v. Traditional Marketing’
Rob Faulkner, 7th April 2013
3.2/ 3.5
http://monicamajumdar.typepad.com/blog/2009/12/what-are-the-7-ps-and-how-does-asos-
use-the-7-ps.html - 'What are the 7 p's and how does ASOS use the 7 p's?', 14th December
2009
3.5
http://www.themediaant.com/magazine/vogue-magazine-advertising, ‘Vogue Advertising
Costs’, The Media Ant
3.7
https://contently.com/strategist/2015/04/27/fashionable-content-how-asos-built-a-brand-
mag-with-over-500000-monthly-readers/ - ‘Fashionable Content: How ASOS Built a
Brand Mag With Over 500,000 Monthly Readers’, Darcy Coulter, 27th April, 2015
Retention Marketing
1.1/1.2
https://econsultancy.com/blog/67823-what-makes-asos-s-online-customer-experience-so-
enjoyable/, ‘What makes ASOS's online customer experience so enjoyable?’, Derek Eccleston,
20th May 2016
https://marketplace.asos.com/community/sellerblog/2012/08/the-importance-of-online-
customer, ‘The importance of online customer service’, 24th August 2012
1.5
http://www.computerworlduk.com/data/asos-use-of-web-analytics-helps-drive-international-
growth-3290528/, ‘ASOS’ use of web analytics helps drive international growth’ Anh Nguyen,
11th July, 2011
2.4
http://www.continuitycentral.com/news07276.html - 'ASOS disaster recovery response
praised', 8th July 2014
http://www.cambridge-risk.com/2014/asos-recovers-quickly-from-second-fire/ - 'ASOS
Recovers Quickly From Second Fire', 30th June 2014
http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10921410/A-22m-
blaze-but-Asos-has-risen-from-the-ashes-before.html - 'A £22m blaze, but Asos has risen from
the ashes before', Katherine Rushton, 23rd June 2014
3.1
https://www.ometria.com/blog/asos-new-loyalty-programme, ‘Here's the Lowdown on ASOS'
Brand New Loyalty Scheme’, Huw Jenkins, 25 February 2016
3.2
https://fashionunited.uk/news/fashion/asos-s-head-office-functions-like-a-well-oiled-
machine/2015030215708 - ‘Asos's head office functions like a 'well-oiled machine',
Vivian Hendriksz, Monday 2nd March 2015