Professional Documents
Culture Documents
THROUGH BARCODE
A dissertation submitted in partial fulfillment of
the requirement for the award of Degree in
Submitted By
NIHARIKA
1
ABSTRACT
the customer more sophisticated and demanding in terms of time, cost and service.
Small lead time, low cost and high service level has been redirecting industries more
customers focused.
high customer satisfaction and delight. MTM executes individual orders which needs to
have smaller lead time and high quality to bring business Due to longer lead time MTM
has been losing order which reduces customer delight level. Hence, the objective of the
Reduction of delay in sewing line can be achieved through better tracking system which
are cost affecting and user friendly. The use of barcode system has been explored in
this project to make the tracking system identify real time data and helping operators to
Root cause analysis and fishbone diagram was carried out for analysis of delay.
After implementing the barcode system, overall lead time of the product got reduced.
Better tracking and communication is achieved as operator is being trained about the
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CERTIFICATE
“This is to certify that this Project Report titled “LEAD TIME REDCTION IN MADE TO
MEASURE” is based on our original research work, conducted under the guidance of
Ms. Renjini G., Assistant Professor (DFT), NIFT, Bengaluru towards partial fulfilment
of the requirement for award of the Bachelor’s Degree in Fashion Technology (Apparel
No part of this work has been copied from any other source. Material wherever
3
ACKNOWLEDGEMENT
We would like to start by expressing our gratitude towards our project guide, Ms. Renjini
G. (Assistant Professor, Department of Fashion Technology, Bengaluru), who took keen
interest in our project and guided us by providing her valuable suggestions. We would
also like to thank our Course Coordinator, Dr. Anupama Gupta for her continuous
support and encouragement.
We heartily thank Silver Spark Apparel Ltd., for giving us the opportunity to take up our
Graduation Project in the MTM Department of SSAL-1, and to work on the project of
Lead time reduction in Made To Measure..
This project could not have been achieved without the mentorship and guidance of Mr.
Tarun Pargai -Assistant Manager (production). We would also like to extend our
gratitude to Mr. Nitin Wanker, Plant Head, Silver Spark Apparel Ltd for his valuable
insights for the project.
We are thankful to and fortunate enough to get constant encouragement and support
from Ms. Susan Thomas, Director, NIFT, Bengaluru, and all the faculties and
department assistants.
We sincerely respect our parents who have provided us the opportunity to be a part of
this esteemed institution.
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Contents
1. INTRODUCTION ................................................................................................................................. 8
1.1 TITLE OF THE PROJECT ........................................................................................................................ 9
1.2 BACKGROUND ..................................................................................................................................... 9
1.3 INTRODUCTION ................................................................................................................................. 11
1.4 NEED OF THE PROJECT ...................................................................................................................... 12
1.5 RESEARCH OBJECTIVES ..................................................................................................................... 12
1.6 RESEARCH SCOPE .............................................................................................................................. 12
2. REVIEW OF LITERATURE ...................................................................................................................... 13
2.1 LEAD TIME ......................................................................................................................................... 14
2.1.1 HISTORY ..................................................................................................................................... 16
2.2 LEAD TIME IN GARMENT INDUSTRY ................................................................................................. 18
2.2.1 MASS CUSTOMIZATION AND MASS PRODUCTION .................................................................... 18
2.3 MADE TO MEASURE .......................................................................................................................... 19
2.3.1 SIGNIFICANCE OF MTM.............................................................................................................. 20
2.4 IMPORTANCE OF LEAD TIME ............................................................................................................ 22
2.4.1 METHOD TO REDUCE LEAD TIME............................................................................................... 22
2.5 SPECIAL APPLICATION TO REDUCE LEAD TIME ........................................................................... 29
2.5.1 BARCODE .................................................................................................................................... 29
3. RESEARCH METHODOLOGY ................................................................................................................ 35
3.1 RESEARCH DESIGN ............................................................................................................................ 36
3.2 DATA ANALYSIS TOOLS ..................................................................................................................... 36
3.3 RESEARCH METHODS AND TECHNIQUES .......................................................................................... 36
4. DATA COLLECTION .............................................................................................................................. 38
4.1 WORKING PROCESS OF MTM (At the store level) ............................................................................ 41
4.2 WORKING PROCESS OF MTM (At Factory level) ............................................................................... 42
4.2.1 ANALYSIS TO IDENTIFY SUB DEPARTMENT PROCESS: ............................................................... 43
4.3 ORDER TRACKING TO UNDERSTAND LEAD TIME IN EACH DEPARTMENT ..................................... 54
4.4 PARETO ANALYSIS TO RANK THE PROBLEMS CAUSING DELAY ........................................................ 60
4.5 FISHBONE ANALYSIS TO UNDERSTAND THE CAUSE OF DELAY ......................................................... 61
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5. IMPLEMENTATION .............................................................................................................................. 64
5.1 PROPOSED SOLUTION ....................................................................................................................... 65
5.1.1 TRACKING OF ORDERS ............................................................................................................... 67
5.1.2 PRODUCT SPECIFICATION NOT THERE ....................................................................................... 70
5.1.3 PRODUCTION SPECIFICATIONS NOT CLEAR ............................................................................... 72
5.1.4 BUTTONS NOT AVAILABLE ......................................................................................................... 74
5.1.5. THREAD SEARCHING ................................................................................................................. 75
5.2. COSTING ........................................................................................................................................... 76
6. RESULTS............................................................................................................................................... 77
6.1. REDUCTION IN LEAD TIME ........................................................................................................... 78
6.2. BENEFITS ...................................................................................................................................... 78
7. LIMITATIONS AND FUTURE SCOPE...................................................................................................... 79
7.1. LIMITATIONS ................................................................................................................................ 80
7.2. FUTURE SCOPE ............................................................................................................................. 80
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LIST OF FIGURE
Figure 1:DMAIC methodology………………………………………………………………………………………………………. 25
7
CHAPTER
1. INTRODUCTION
8
1.1 TITLE OF THE PROJECT
1.2 BACKGROUND
The manufacturing industries these days are under pressure to produce and dispatch
products in shorter delivery times. In most of the industries a lot of effort is put in
reducing the cycle time and speeding up the output rate whilst the style changeover
time from one style to another is totally ignored. Lead-time refers to the time lag
In today’s struggle for a competitive edge, companies are embracing the principles of
aimed at reducing through put time, lowering costs and improving quality by eliminating
applies to all organizations. As with any attempt to improve operations, the critical
mindset is “Always Better, Never Best”. (Zhang, Project Lead Time Reduction, March
2008 )
In today’s competitive business world, companies should have small lead times, low
costs and high customer service levels to survive. To achieve high service levels,
companies should make the flow of information, material and resources as efficient as
possible. Therefore it is important to know how a company performs its business and
communicates with its suppliers and customers. Having a good relationship with ones
supplier and customer is a key success factor in today’s business world. Areas of
improvement could be distinguished and proper actions for waste elimination could be
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taken. To achieve a future state map, different lean principles could be implemented.
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1.3 INTRODUCTION
The world is changing quickly, consumer expectations are high, and companies must be
In today’s competitive business world, companies require small lead times, low costs
and high customer service levels to survive. Silver Et Al. defined lead time as the time
spent that elapses between the placement of an order and the receipt of the order into
inventory, lead time may influence customer service and impact inventory costs.
In particular reduction of project lead time and through put time, which is an important
lead time can generate numerous benefits, including lower work-in-process and finished
goods inventory levels, improved quality, lower costs, and less forecasting error
(because forecasts are for shorter time horizons). More importantly, reductions in
manufacturing throughput time increase flexibility and reduce the time required to
respond to customer orders. This can be vital to the survival and profitability of
numerous firms, especially those experiencing increased market pressures for shorter
delivery lead times of customized product. (Zhang, Project Lead Time Reduction, March
2008 )
Time is money, shorter lead time or throughput time is always good thing for producer
or customer. The production timing effort of each planning step that gives information
about the starting and ending dates, which are necessary for an exact scheduling of the
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activities from the processes and streamlining the information flow significant
optimization results can be realized. (Rad M. H., Lead Time Reduction, 2008)
high customer satisfaction and delight. MTM executes individual orders which need to
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CHAPTER
2. REVIEW OF LITERATURE
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This chapter defines key terms and provides insight into earlier work in Lead Time
Reduction to better understand the underlying theories, practical methods, and main
products.
Lead time can be reduced by doing things faster, or by buffering with inventory-finished
raw materials. There is a direct relationship between lead time, inventory investment,
and customer service. Lead time are cumulative and bi-directional, that is, order
packing, and delivery all contribute to the lead time; and the time it takes to get ‘signals’
down the supply chain to initiate each activity adds to the overall time it takes to get the
job done. The discussions of this report that follow are focused on strategies and
practice for reducing lead time and are addressed within the Make, and Plan.
quality and delivery time. Manufacturers similarly have begun to place more value on
quality and delivery time and companies are trying to gain a competitive edge and
improve profitability through cutting cost, increasing quality and improving delivery.
However it is safe to say that the more competitive the industry, the more shortened
lead times will help. In competitive industries, short lead time will differentiate a
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Lead time is one of the main competitive factors among companies. The ability to
deliver quickly influences export, sales and thereby revenue. The definition of lead-time
can vary, depending on what part of the company is focused upon. It normally includes
Lead time can be defined as total time required to manufacture an item, including order
preparation time, queue time, setup time, run time, move time, inspection time, and put
away time. It is the time interval between the initiation and the completion of a
production process. For make-to-order products, it is the time taken from release of an
order to production and shipment. For make-to-stock products, it is the time taken from
the release of an order to production and receipt into finished goods inventory.
Lead time sounds quite intuitive, and most readers can probably agree that lead time is
the time between start and finish of production. From a broad perspective the time for
product realization may be defined differently depending on the literature source and its
focus. The organization also provides different records for the overall lead time in their
factory, depending on the originating function or department providing the numbers. For
the machining processes for instance that can depend on whether time spent in raw
material storage is incorporated in the lead time or not. The inconsistency with respect
“Lead time is the total time from the arrival of raw material, through manufacturing, to
There were several different approaches when discussing lead time reduction. The one
approach that was selected for this master thesis was implementing lean principles to
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eliminate wastes. Therefore it is important to understand the lean philosophy, lean
principles, the definition of waste, and different kinds of waste. To properly and
thoroughly discover those areas with waste, all processes must first be mapped. There
also were many different types of process mappings with each possessing its own level
of suitability for particular situation. (Rad M. H., Lead Time Reduction at BEAB, 2008)
2.1.1 HISTORY
Today's customers around the globe demand product as they want it, when they want it,
and at the best possible price. In today's highly competitive global marketplace they are
placing greater value on quality and delivery time. Manufacturers similarly have begun
to place more value on quality and delivery time and companies are trying to gain a
competitive edge and improve profitability through cutting cost, increasing quality and
improving delivery. However it is safe to say that the more competitive the industry, the
more shortened lead times will help. In competitive industries, short lead time will
differentiate a company from its competitors, leading to increase sales. Lead time is one
of the main competitive factors among companies. The ability to deliver quickly
influences export, sales and thereby revenue. The definition of lead-time can vary,
depending on what part of the company is focused upon. It normally includes all
activities from start to end. Lead time begins with the first receipt of a customer order
and ends with customer receipt of the product or service. Everything in between is the
lead-time. Lead-time refers to the time lag between placing an order and receiving it. In
this study lead-time is defined as the time it takes from getting order from a customer
manufacturing items, and to transporting items between the various stages of the supply
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chain. However, lead times can often be reduced if items are transported immediately
after they are manufactured or arrive from suppliers. Lead-time typically includes two
components: Information lead times (i.e., the time it takes to process an order) and
Order lead times (i.e., the time it takes to produce and ship the item). Information lead
time can be reduced by using very sophisticated and modern communication system
while Order lead time can be reduced through efficient supply chain management.
A researcher named Marc Smith explained lead time in two ways. First, Customer lead
time, this refers to the time span between customer ordering and customer receipt.
Second, Manufacturing lead time, which refers to the time span from material availability
at the first processing operation to completion at the last operation. In his paper Marc
Smith developed theories for the reduction of lead time in the equipment manufacturing
sector. In the lead time reduction process, identifying the beginning of the process and
walking through the process is very important. In the RMG sector after order
confirmation the process begins by sending information to the suppliers for raw
materials (fabrics + accessories) and the process run through shipment of final product
and received by the buyers. The whole of this process is comprised of the following
manufacturer may be able to reduce lead time by taking some strategic measures in all
of these four stages. From the above theory it is clear that the total lead time is
Customer lead time = [{Information lead time} + {Order lead time}] Total lead time =
[{Information lead time} + {(manufacturing lead time) + (shipping time for import fabrics)
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2.2 LEAD TIME IN GARMENT INDUSTRY
Lead time is key issue for enhancing performance of manufacturers across various
industries. Lead time can minimize to faster response of customer requirement and
making organization more customers oriented. The reduction of lead time is a major
factor of several industrial customers which shows present industrial scenario. Supply
remarkable reductions in lead time are possible in all stages of their industry. (Singh,
Lead-time is the time between ordering a good or service and receiving it. Response or
lead-time is an important issue in supply chain management. Long lead-times impair the
addressed in every function that affects the delivery of the product (from design, product
2004)
management methods to provide variety and customization through flexibility and quick
produce enough variety in products and/or services so that nearly everyone finds
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Mass–customization and mass-production strategies are incompatible, and that mass-
customization is the only viable competitive strategy option for the 990’s. Mass-
production and mass-customization strategies can be pursued within a single firm and,
more importantly, a firm can create a system that focuses on knowledge creation and
paradigms, because of their differing pervasive impacts on the way work is organized
ignores how the interaction between these systems can be a source of new knowledge
for a firm. It appears that nothing precludes firm from pursuing a mass customization
strategy in one segment of its market and a mass production strategy in another. (kotha,
1996)
for an individual to one’s measurements, is flourishing in the United States. The Custom
manufacturers and retailers of made-to-measure clothing, has over 300 members. The
annual growth rate reflects an addition of 40 to 50 new members each year and attests
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overstocked merchandise are virtually nonexistent, thereby eliminating markdowns.
Increased demand by consumers for made-to-measure clothing has many believing that
it will substantially compete with designer and name-brand apparel. Although fit is a
concern of many consumers, practitioners believe that most men select made-to
measure for convenience, service and selection offered. A retailer may visit a client at
home or work for fitting, purchase, and delivery. Retailers take time to know each client
selection of style and fabric. Details, such as lapels, pockets, vents, and buttons, can be
chosen to express individuality. The three factors of convenience, service and selection
made-to-measure clothing may offer improved fit over ready-to-wear for persons who
are short, tall, big or small because it takes into consideration individual needs of each
increased consumer awareness of quality and functionality demands with low cost and
short lead time. Obviously garment industry provides necessary commodities, on the
other hand these goods include diverse fashionable elements, and thus end customers
have various choices among brands, drapes, fabrics and colours etc. The mode of
mass customization integrates the custom-made goods on a mass scale with good
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quality, low price, high productivity and efficiency to achieve by the economies of scale
This study was to profile male users of made-to measure clothing and to examine body
dimensions that affect the consumer’s selection of fabric and garment style.
is limited. Data for the present study were gathered during the regular course of
behavior. Eckman, Damhorst, and Kadolph (1990) noted realism often has been lacking
fitting problems, sizing questions, how one heard about the business, and why made-to-
measure was used. Body dimensions of height and weight were recorded on the form.
Height was measured by the sales representative and recorded in inches; weight was
self-reported by the client. Purchase information (e.g., fabric and garment style
selected, garment price) was recorded on sales records at the initial purchase and at
The data collection instrument was designed for business purposes, allowing sales
Most of the men chose to purchase made-to-measure clothing because they were
curious about it. Only about one-third of the men had fitting problems and few required
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complicated alterations. The men tended to wear traditional styles and fabrics. (Oliver,
finished goods. Response time is the time between the customer places an order and
the customer receives the order. Manufacturing lead time is the sum of the time it takes
to convert the raw material to finished goods and the time that the finished goods waits
in the ship-buffer. Response time is the time between the customer places an order and
the customer receives the order. These three components of time have the following
advantages: shorter product development cycle time enables the firm to enter the
market first and gain the reputation as the leader. Shorter manufacturing lead time
inventories, which reduce the risk of obsoleteness. Finally, shorter response time
lead time and response time is important for tactical planning. the manufacturing lead
time can be viewed as an internal performance measure that monitors the efficiency of
Manufacturing lead time and the response time as the performance measures of a pull-
DMAIC is a systematic sequential framework for long term process improvement that
decomposes process improvement into five simple elements: define, measure, analyze,
improve, and control. It is ideal for an established workflow that is not meeting
expectations. Other process improvement paradigms have been used in the health care
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setting. Kaizen (Japanese word meaning to “make better”) uses the PDSA (Plan, Do,
emphasizes quick and early failure by making improvements on a small scale or trial
basis. First, a Plan is made and implemented on a small scale in the Do phase. The
results of the trial are evaluated in the Study phase and are adopted, adapted, or
abandoned in the Act phase (19). The iterative nature of the improvement cycle with
small changes often takes several iterations to arrive at a manageable process. PDSA
and DMAIC share common elements, including planning, process evaluation, and
correction phases.
rapid, cyclic, short term process. PDSA is best employed when an established workflow
is absent or baseline data do not exist and frequent changes have to be made to create
a new process.
Our project was suited for the DMAIC methodology because there was a process,
this end, monthly reviews of follow-up and retrieval rates were performed as well as
Other methodologies include root cause analysis and failure mode and effect analysis.
Root cause analysis can be a part of the DMAIC process or a standalone methodology
that asks “5 whys” to determine the root cause of a problem. Failure mode and effect
analysis is a systematic method to evaluate a process and identify where and how it
might fail to identify parts of a process that are most in need of change. (Patrick D.
Sutphin, 2010)
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2.4.1.1 DMAIC
The DMAIC model indicates, step by step, how problems should be addressed,
(Bezerra et al., 2010). In this context, DMAIC assures the correct and effective process
execution by providing a structured method for solving business problems (Hammer and
Goding, 2001). This rigorous and disciplined structure, according to Harry et al. (2010),
is what many authors recognize as the main characteristic which makes this approach
very effective. In practice, the criteria for the completion of every DMAIC phase are
defined. (Vikas Kumar, 2014). The DMAIC methodology takes a problem that has been
identified by the organisation and utilizes a set of tools and techniques in a logical
wants
achievement of goals
As such, it provides a proven approach to problem solving and guides the application of
regardless of whether the specific tools originate within Six Sigma, lean, Baldrige criteria
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The use of DMAIC, from its initial definition of the project forward, can help identify the
most effective tools and techniques at each stage of the improvement process.
(Shankar, 2009)
DEFINE
Step1. DEFINE the problem and scope the work effort of the project team.
The description of the problem should include the pain felt by the customer and/or
business as well as how long the issue has existed. Hence, identify the customer(s), the
project goals, and timeframe for completion. The appropriate types of problems have
unlimited scope and scale, from employee problems to issues with the production
of an existing, steady-state process wherein the problem is not a one-time event, but
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MEASURE
Step2. MEASURE the current process or performance. Identify what data is available
and from what source. Develop a plan to gather it. Gather the data and summarize it,
telling a story to describe the problem. This usually involves utilization of graphical tools.
process to the selection of machines and design of fixtures to reduce the time for set-
ups and material handling (Askin & Goldberg 2002). (Rad M. H., 2008)
TOOLS TO MEASURE
Time Study
Time study is the technique of work measurement to establish time for a qualified
worker to carry out specified task under specified conditions and at defined level of
The time study procedure consist of steps such as (i) Selection of Job (ii)
Standardization of Method (iii) Select the operator for study (iv) Recording of details (v)
Measure the duration of each element (vi) Calculating representative time of each
element (vii) Convert observed time into normal time (viii) Calculate relaxation and other
Time study can be performed depending on the accuracy of stopwatch method, time
ANALYZE
Step3. ANALYZE the current performance to isolate the problem. Through analysis
(both statistical and qualitatively), begin to formulate and test hypotheses about the root
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TOOLS TO ANALYZE
Pareto Analysis
Understanding processes so that they can be improved by means of systematic
approach requires knowledge of the seven basic quality control (QC) tools, which are
used in problem identification. These tools are largely quantitative and help answer the
A Pareto analysis is a QC tool that ranks the data classifications in the descending
order from the highest frequency of occurrences to the lowest frequency of occurrences.
(Karuppusami)
and so forth. However, Pareto was chosen for good reasons. Pareto focuses efforts on
the problems that offer the greatest potential for improvement, showing their relative
that will have the greatest impact if remedied. The analysis is based on the proven
Pareto principle that 20% of sources cause 80% of the problems. Pareto prevents
shifting the problem where the solution removes some of the causes but worsen others.
Problems need to be identified and more information obtained about them. This has
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already been done as reported earlier. The next action is to rank the problems, based
on size or frequency. The following is an attempt to re-arrange and rank them based on
Fishbone diagram
One of the most effective ways to enhance product design for ease of assembly is to
plan in advance the assembly process. To facilitate this advance planning, the authors
encourage designers to use the following diagram to qualitatively "walk through" the
assembly process. This procedure forces the designers to identify cost driving assembly
tasks and step that may lead to defects. We view this diagram as an essential
Ishii and Kmenta (1995) introduced a fishbone style diagram for describing the
assembly process (figure 2). The diagram also promotes DFA by forcing the engineers
to identify assembly difficulties and coming up with remedies. In fact, the identification of
the reverse fishbone diagram for use as a new disassembly analysis tool in close
concert with our design for manufacturability tools. As with assembly fishbone, the
reverse fishbone is most effective when implemented at the layout design stage, when
designers can identify disassembly complications and difficulties and ensure that
product retirement concerns are addressed up front. The reverse fishbone method of
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planning of the disassembly and sorting process. The diagram encourages the designer
cost driving disassembly tasks and steps that may lead to defects, and iterate towards
solutions.
IMPROVE
Step4. IMPROVE the problem by selecting a solution. Based on the identified root
cause in the prior step, directly address the cause with an improvement. Brainstorm
CONTROL
Step5. CONTROL the improved process or product performance to ensure the target(s)
are met. Once the solution has resolved the problem, the improvements must be
revision, and a control plan should be put in place to monitor ongoing performance. The
project team transitions the standardized improvements and sustaining control plan to
computer communications within the apparel industry. As such bar coding has been
integral to the success of most quick response initiatives. A lesser beam reads the width
of the black lines and the spaces between the lines of the bar code. It translates that
information into the 12-digit UPC number printed below the barcode. The first digit is a
system character, apparel products typically start with a 0, 4 or 7. The next set of five
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digit identify the vendor. And the next five digit are the item code identifying a particular
product of that vendor. The last digit is a check digits used to check for errors.
A barcode based conditional maintenance approach has been proposed in [4] for the
production as well as spare part inventory control to increase the effective throughput of
the availability of the spare parts. The objective here is to minimize the amount of
investment in the spare parts and the reduction of the operation costs. Here a specific
the operation of the equipment, and as soon as the degradation value reaches a certain
threshold, a replacement action is triggered. All of these are achieved using the
degradation limit maintenance policy along with a base stock spare part inventory
light background to create high and low reflectance which is converted to 1s and 0s).
Originally, barcodes stored data in the widths and spacing of printed parallel lines, but
today they also come in patterns of dots, concentric circles, and text codes hidden
within images. Barcodes can be read by optical scanners called barcode readers or
scanned from an image by special software. Barcodes are widely used to implement
Auto ID Data Capture (AIDC) systems that improve the speed and accuracy of
computer data entry. An advantage over other methods of AIDC is that it is less
expensive to implement.
Practically every item purchased from a grocery store, department store, and mass
merchandiser has a barcode on it. This greatly helps in keeping track of the large
number of items in a store and reduces instances of shoplifting (since shoplifters could
no longer easily switch price tags from a lower-cost item to a higher-priced one). Since
the adoption of barcodes, both consumers and retailers have benefited from the savings
generated.
Document Management tools often allow for bar coded sheets to facilitate the
separation and indexing of documents that have been imaged in batch scanning
applications.
The tracking of item movement, including rental cars, airline luggage, nuclear
Many tickets now have barcodes that need validating before allowing the holder
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2.5.2 Scanners & Barcode Readers
The earliest, and still the cheapest, barcode scanners are built from a fixed light and a
mirror to scan a laser across the barcode — initially only in a straight line, but eventually
In the 1990s some barcode reader manufacturers began working with digital cameras to
capture barcodes, both linear and 2D. That technology has matured and now often
More recently, off-the-shelf digital cameras now have enough resolution to capture both
scanning software into camera phones. However, the camera phone optics is not well
32
suited for standard codes that were designed for industrial dedicated scanners. As a
result, new codes are being designed for mobile use such as colour code and mCode.
In point-of-sale management, the use of barcodes can provide very detailed up-to-date
information on key aspects of the business, enabling decisions to be made much more
consumer demand,
Items may be reprised on the shelf to reflect both sale prices and price increases.
shipping/receiving/tracking.
When a manufacturer packs a box with any given item, a Unique Identifying
about the box; such as order number, items packed, quantity packed,
destination, etc.
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The information can be transmitted through a communication system such as
Electronic Data Interchange (EDI) so the retailer has the information about a
Tracking results when shipments are sent to a Distribution Centre (DC) before
When the shipment gets to the destination, the UID gets scanned, and the store knows
where the order came from, what's inside the box, and how much to pay the
manufacturer.
The reason bar codes are business friendly is that bar code scanners are relatively low
cost and extremely accurate – only about 1/100,000 entries will be wrong.
34
CHAPTER
3. RESEARCH METHODOLOGY
35
3.1 RESEARCH DESIGN
The research study is an Analytical research which utilizes the already existing facts to
36
Step 1:Study Made-to-Measure order process flow- how orders are taken, moved and
dispatched through different departments of MTM.
Step 2: Study the MTM lead days trend- studying the dispatch report and analyzing the
percentage orders dispatched in how many days.
Step 4: To identify problems through pareto analysis and Fish Bone diagram.
Step 8: Analyze the present throughput time of different department to maximize the value
addition by order tacking.
37
CHAPTER
4. DATA COLLECTION
38
With increasing competition, discounts and sales all over malls and hypermarkets,
companies are innovating newer ways to boost their sales. Perform or perish is the new
mantra and pressure of increasing sales is showing up on faces of even big players like
Raymond.
complete man. This luxurious service allows the discerning customer to personalize
At made to measure store, the fashion advisor understands the core needs of a
customer to create a personalized style for the suit, trouser, shirt or jacket.
Once the decision on style is established, the customer is given an assortment of fabric,
swatches and an array of style to choose from. The precise measurements are taken
The customer details are send to an exclusive garment crafting facility where individual
fabric pieces are precisely cut. The fabric then undergoes 150 machines operations over
a period of 6 days to create a unique signature garment. From fusing collars and lapels
highest standards of quality for the customers personalized garment. Hence, perfect fit
and an edge to every customer style are guaranteed. The garment is delivered at the
stipulated date with the exclusive level defining its rich trademark, craftsmanship
39
Figure 4: Made To Measure Products
The present SSAL unit 1 MTM provides Jacket, Trouser, Suit and Waist Coat.
Leisure Collection
Ceremonial Collection
Business Collection
40
4.1 WORKING PROCESS OF MTM (At the store level)
41
4.2 WORKING PROCESS OF MTM (At Factory level)
42
4.2.1 ANALYSIS TO IDENTIFY SUB DEPARTMENT PROCESS:
A). CAD:
CAD department is responsible for pattern and marker making and supply it to
cutting room.
This is the most important rooms for any garment industry as fabric consumption
can be controlled from this unit. MTM uses Gerber software for marker making.
CAD department works in two shifts (Shift I: 6:00 am to 2:00 pm, Shift II: 2:00 pm to
5:30 pm).
Work Flow:
1. Order Download:
Department work starts with order downloading. In this particular process, punched
orders in the physical store are downloaded and saved in the system and the hard copy
of the order is generated which is moved in paper form though the department.
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2. Dot net:
All the information related to the downloaded order is updated in the internal
3. Alteration Entry:
particular order.
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4. Alteration Checking:
After the measurements are fed into the system the next process is to check the
entered measurements and develop the pattern of that product. The system has a
software named Aqua-mark, which has the base pattern of every product offered by
MTM. All the altered measurements are put in the software which retrieves the main
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5. Plotter Marker:
Majorly block cutting is preferred in MTM. Hence, the process develops the brown
sheet patterns for ready cutting after the fabric is block cut. The process is responsible
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6. Track Sheet Generation:
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7. Marker Making:
Sale Marker is developed with the help of patterns which are generated by Aqua mark.
The process involves the entry of all the details of the garment (fabric, trims) for
financial purpose.
B. STORE
Findings:
Lead time for retrieving fabric form the store is 5 minutes at present & frequency of
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C. CUTTING:
offers customized garment, the fabric is cut with high precision one order at a time.
To have smooth and continuous flow (to have no WIP in system) cutting also works
Work flow:
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1. LAYING
In MTM, fabrics are spread in two ways i.e. half width and full width.
If measurements are identical then fabric is laid half width but if measurements are not
identical (both the sleeves have different measurements), fabric is laid open width.
Along with shell fabric lining and fusing are also spread order wise.
2. CUTTING
Cutting has the option of two types of cutting:
2.1.Ready Cutting: The cut panels are directly fused after cutting.
2.2.Block Cutting: The cut panels are fused for shrinkage removal then are ready
cut with the help of brown sheet pattern manually and finally fused.
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3. FUSING
All the required panels of the order products are fused before quality check. Block Cut
fabric are fused before shrinkage and ready cutting for shrinkage removal. After the
shrinkage removed panels are fused they are ready cut and then again every panel of
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4. READY CUTTING:
The process involves the manual cutting of block cut panels. The brown patterns of
the particular style and order are put over the panels and are cut precisely.
5. TAGGING
Cut panels are tagged with the track sheet and moved for quality check.
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6. Checking:
(a) Panels are checked with 100% accuracy.
In sewing department there are 5 sections sleeve, lining, collar, front and back section
and assembly.
The department works in one shift. Sewing department has two lines one for Jacket
which manufactures waist coat also and the other for Trouser.
At present CAD and Cutting is running throughout the week in which same employees
satisfaction and delight. The front end works for complete 7 days with the maximum
footfalls on Saturdays and Sundays. To deliver the orders on time, back end has to be
ready to collect all the orders on that very particular time. To have on time delivery and
balanced WIP the first two department of MTM works for all seven days with the same
The main objective is to expose the employees different experiences and wider variety
of skills to enhance job satisfaction. currently, sewing and finishing is working for 6 days
excluding Sunday. The work processed on Sunday in both the departments i.e. CAD
and cutting creates WIP for sewing on Monday. This leads the late delivery of the
products.
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4.3 ORDER TRACKING TO UNDERSTAND LEAD TIME IN EACH
DEPARTMENT
4 80%
69.40%
3.5 70%
3 60%
2.5 50%
Day
2 40%
1.5 30%
17.00% 14.00%
1 14.60% 20%
0 0%
CAD STORE CUTTING SEWING FINISHING
Delay Percentage
35 orders were tracked in each department to find the actual process time. In
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After studying the department the average abnormal delay percentage is identified
The major delay in sewing departments are identified by comparing time taken for
25 50%
45% 45%
20 40%
35%
30%
15 30%
Minutes
25%
10 20%
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This graph shows sewing department delay percentage. In sewing departments 5
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Track sheet are not proper define. Trims are not defined. Line manager will extract
information of trims code by the help of merchant web app. Then feeding helper
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In sewing line tracking is not happening. Piece is not moved and operators are not
specifications of products.
Buttons for MTM order are not provided in bulk line. People have to ask for it. This
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Figure 10: Button Hole Machine
Thread for MTM order are not provided in bulk line. People have to ask for it. This
process increase leads time. For button hole thread is very important.
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4.4 PARETO ANALYSIS TO RANK THE PROBLEMS CAUSING
DELAY
By analyzing and tracking 32 orders in sewing department it was found 7 types of
delay. Then Pareto analysis to rank wastes in terms of time. Template, was carried
400 120%
352
350
100%
300
237.2 80%
250
205
200 182.8 60%
147.5
150
40%
Minutes
90.6
100 76.9
20%
50
0 0%
DELAY percentage
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Pareto Analysis of the problem, by considering the aspects identified in the Risk
From this analysis we found that, the maximum problem in swing department is
tracking of orders and its percentage is 27%, Product specification is not there and
its percentage is 46%, Product specification is not clear and its percentage is 61%,
Buttons not available and its percentage is 76%, then Thread searching and its
percentage is 87%.
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Figure 13: Fishbone diagram of Product specification not there
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Figure 15: Fishbone diagram of buttons are not available on the shop floor
63
CHAPTER
5. IMPLEMENTATION
64
5.1 PROPOSED SOLUTION
ADDRESSED
order processing
trims.
Reduction in reworks
issuance.
operator.
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and rework for
operation.
issue officer.
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5.1.1 TRACKING OF ORDERS
67
Figure 17: Barcode data
68
Total scanning point is 8 and total section of sewing is 5 front, sleeve, collar, lining,
and assembly.
For front and assembly same barcode is there. For lining and collar same barcode
001TS953JS- Sleeve
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5.1.2 PRODUCT SPECIFICATION NOT THERE
In this track sheet all trims Code is not there. Due to the absence of trims code in
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Figure 20: After Track sheet
After the improvement in the process the new track sheet consist of all trims codes
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5.1.3 PRODUCTION SPECIFICATIONS NOT CLEAR
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Figure 21: Specification of Product
Due to the implementation it gives the ability to the operator to understand the
sewing process for the particular product through the visual depiction. This results
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5.1.4 BUTTONS NOT AVAILABLE
Earlier the issuing of the trims was not on time due to the less availability of the
information. Which increase the lead time .Therefore, after the process
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improvement the trims required for the product such as button are being issue
along with the fabric. The issuing process is improved due to the clarification in the
track sheet.
Due to the unavailability of the code in the track sheet there was a major gap in the
communication regarding the color of the thread even though codes were pre
decided. After the development of new track sheet the code of the thread is
included in it. This results in clear understanding about issuing the correct type and
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5.2. COSTING
76
CHAPTER
6. RESULTS
77
6.1. REDUCTION IN LEAD TIME
6
5.47
5
4
3.08
3
DAYS
0
BEFORE AFTER
SEWING
After implementation of the system the number of days got reduced from 5.47 to
6.2. BENEFITS
The benefits obtain from this are:-
Visual tracking
Defect Reduction
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CHAPTER
79
7.1. LIMITATIONS
The bar coding system is only for tracking process from cut parts to finishing.
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CHAPTER
8. BIBLIOGRAPHY
81
Bharath R1, D. G. ( (2014)). Lead time Reduction Using Lean Manufacturing
Ilhyung Kim a, .. C. (1997). Lead time and response time in a pull production
Computer .
118.
82
Nuruzzaman, A. H. ( 2009). Lead Time Management in the Garment Sector
, 59-61.
Retrieval Rates.
USA: ASQ.
83
Singh, R. J., Sohani, N., & Marmat, H. ( (2013) ). Effect of Lean/JIT Practices
Sokovic, M., Jovanović, J., Krivokapić, Z., & Vujović, A. (n.d.). Basic Quality
Engineering , 4.
Manufacturing Technology .
84