Professional Documents
Culture Documents
Your values form the foundation of your life. They dictate the choices you
make and determine the direction that your life takes. Your values will
influence your decisions related to your relationships, career, and other activities
you engage in. Despite this importance, few people choose their values.
Instead, they simply adopt the values of their parents and the dominant values
of society. In all likelihood, the values that you internalized as a child remain
with you through adulthood (yes, in some cases, people reject the values of
their upbringings). Unfortunately, these values may also have created a life
that is carrying you down a path that is not the direction you want to go at this
point in your life.
What were the values you were raised with? What values are you presently
living in accordance with? Are they the same or different? Do your values
bring you happiness? These are essential questions that you must ask if you
are to find meaning, happiness, success, and connection in your life. Yet,
finding the answers to these questions is a challenge and then changing them
in a way that will lead to fulfillment is an even greater challenge.
To truly understand what values you possess and live by, you must
deconstruct them until you are able to clearly see what exactly you value and
why you hold those values. Looking openly and honestly at the way you were
raised is the first step in identifying the values that you instilled growing up.
What did your parents value and what values did they impress upon you—
achievement, wealth, education, religion, status, independence, appearance?
Think back to your childhood and ask yourself several questions. What values
were emphasized in the way your parents lived their lives? What values
were stressed in your family? What values were reflected in the way you were
rewarded or punished? For example, were you rewarded for being highly
ranked in your high school class and for winning in sports, or were you
rewarded for giving your best effort and for helping others? You might even
ask your parents to reflect back on your childhood to see what they perceived
their values to be and what values they wanted to emphasize in your
upbringing.
Your next step in the deconstruction process involves looking at your present
life and the values your life reflects. In responding to these questions, you
should ask yourself what values underlie your answers. What do you do for a
living—are you a corporate employee, a business owner, a teacher,
salesperson, caterer, or social worker? A common question that people in
social gathering ask is, what do you do for a living? Periodically, I have seen
people get rather defensive in response to this question. They say, “Who
cares what I do. What I do is not who I am.” I would suggest otherwise, at
least to some degree. Assuming people have choices in the career paths they
take, which they choose reflects of who they are and what they value. For
example, though a bit of a generalization, it is probably safe to say that
someone who becomes an investment banker has different values than
someone who becomes an elementary school teacher. What those underlying
values might be may vary, but one might assume that the investment banker
values money, while the teacher values education and helping children.
Finally, perhaps the most telling question reflecting what you value is: What
do you spend your money on—a home, cars, travel, clothing, education, art,
charity? Because money is a limited resource for most people, they will use
their money in ways that they value most. Over and above what people say
and other indicators in their life, where they spend their hard-earned money
says the most about their values.
You can then ask yourself whether your current values are the same as those
you grew up with. Have you gone through a period of examination and
reconsideration? Have you consciously chosen to discard some values from
your upbringing and adopt new ones? My experience with people who live
unsatisfying lives is the values they grew up with weren’t mostly unhealthy
and that their present values haven’t changed since childhood. They never
questioned their values and simply bought into them early in their lives and
created their life around those values. In contrast, fulfilled people tended to
grow up with life-affirming values or had a “crisis of conscience” in early
adulthood that caused them to re-evaluate and modify their values.
Now that you have deconstructed your life and have a clear idea of what you
value, you can see the values upon which you have created your life. You can
see whether those values contribute to your dissatisfaction or bring you
happiness. Look at which aspects of your life contribute to your
unhappiness—your career, marriage, lifestyle—and ask yourself what values
underlie those parts of your life. For example, if your career in the business
world makes you unhappy—no judgment intended, but many of my clients
happen to come from corporate life—you need to ask yourself what values
you have held that led you to a career in business and how those values
presently cause you to be an unhappy success.
One of the most powerful ways in which this “value” was impressed on you
was in how you learned to define success. Popular culture typically defines
success winning, wealth, status, physical appearance, and popularity—the
more money and power you have and the more attractive and popular you
are, the more successful you would be. Growing up with these definitions,
success was largely unattainable for most people. At the same time, our
culture made losing even more intolerable to contemplate—being poor,
powerless, unattractive, and unpopular is simply unacceptable. With these
restrictive definitions, you may have believed, like so many others, that you
were caught in the untenable situation of having little opportunity for success
and great chance for failure.
ATTITUDE FORMATION :Attitudes are acquired from parents , teachers and peer
groupmembers . We model our attitudes after those we admire , respector fear . We observe
the way family and friends behave and weshape our attitudes and behaviour to align with theirs .
Peoplealso intimate the attitude of popular individuals and those theyadmire and respect
.Attitude are learned . Individuals acquire attitudes from severalSources but the point to be
stressed is that the attitudes areAcquired but are not inherited . Our responses to people andIssues
evolve over time .Two major influence on attitudes are:-1)Direct Experience2)Social
learning1) DIRECT EXPERIENCE : Attitudes can developfrom a personallyrewarding or
punishing experience with an object . It withan object or person is a powerful influence on
attitudes .research has shown that attitudes that are derived fromdirect experience are stronger
are held more by indirectexperience . One reason attitudes derived from directexperience are so
powerful because of their availability.This means that the attitudes are easily accessed
and areactive in our cognitive processes .a) classical conditioning b) operant
conditioningc) vicarious learninga) CLASSICAL CONDITIONING : One of the
basicprocessesunderlying attitude formation can be explained onthe basis of learning principles .
People developassociations between various objects and theemotional reactions that accompany
them . b) OPERANT CONDITIONING : Attitudes that arereinforced , either verbally or non-
verbally , tends to be maintained.conversely , a person who states an attitude thatelicits ridicule
fro others may modify or abandonthe attitude .c) VICARIOUS LEARNING : In which a
personlearns somethingthrough the observance of others can also account
for attitude development , particularly when theindividual has no direct experience with the
objectsabout which the attitude is held . It is throughvicarious learning processes that children
pick upthe prejudices of their parents .3)SOCIAL LEARNING : In social learning , the
familyPeer groups and culture shapeAn individual’s attitude in an indirect manner .Substantial
Social learning occurs through modeling, inwhich individuals acquire attitudes by merely
observingothers . For an individual to learn from observing a model,four processes may take
place :-i)The learner must focus attention on themodel .ii)The learner must retain what was
observedfrom the model .iii)Behavioural reproduction must occur ; ie ,the learner must practice
the behaviour .iv)The learner must be motivated to learn fromthe model .Social learning can take
place through the following ways :-a)The family b)Peer Groupsc)Modellinga) THE FAMILY : A
person can learn attitudes throughThe imitation of parents . If parentshave a positive attitude
towards an object and the childadmires his parents , he is likely to adopt a similar aattitude , even
without being told about the object , andeven without having direct experience . Children
alsolearn to adopt certain attitudes by the reinforcementthey are given by their parents when they
display behaviours that reflect an appropriate attitude. b) PEER GROUPS: Peer pressure moulds
attitudes throughgroups acceptance of individuals whoexpress popular attitudes and through
sanctions such asexclusion from the group , placed on individuals whoespouse ( promote )
unpopular attitudes . c) MODELLING : Substantial Social Learning occursthrough modeling in
which individuals
acquire attitudes by merely observing others .The observer overhears other individuals
expressing an opinion or watchthem engaging in a behaviour that reflects an attitude , andthe
observer adopts this attitude .
that are comfortable and facilitate doing a good job . Temperature ,light , noise and other
environmental factors should not be extremeand provide personal comfort . Further , employees
prefer workingrelatively close to home in clean and relatively modern facilities andwith adequate
tools and equipment .5) SUPPORTIVE COLLEAGUES : Employees have need for
socialinteraction . Therefore havingfriendly and supportive co-workers and understanding
supervisor’slead to increased job satisfaction . Most employees want their immediate supervisor
to be understanding and friendly , those whooffer praise for good performance , listen to
employees’s opinionsand show a personal interest in them .6) WHISTLE BLOWING : Whistle
blowers are employees who informauthorities of wrongdoings of their companyand co-workers .
Whistle blowing is important because committedorganizational members sometimes engage in
unethical behaviour inan intense desire to succeed . Organizations can manage whistle blowing
by communicating the conditions that are appropriate for the disclosure of wrongdoing. Clearly
delineating wrongful behaviour and the appropriate ways to respond are importantorganizational
actions .7) SOCIAL RESPONSIBILITY : Corporate social responsibility is theobligations of an
organization to behave in ethical ways in the social environment in which it operates .socially
responsible actions are expected of organizations . Currentconcerns include protecting the
environment , promoting worker safety , supporting social issues , investing in the community
etc .Managers must encourage both individual ethical behaviour andorganizational social
responsibility .MANAGERIAL ETHICS :Managerial Ethics are standards of conduct or moral
judgement used bymanagers of organizational in carrying out their business .Archie B Carroll
notes that three major levels of moral or ethical judgement characterize managers as :-
1)Immoral management2)Moral management3)Amoral management 1) IMMORAL
MANAGEMENT : Immoral management not onlylacks ethical principles but also
Both values and attitudes are tinged with morals . There are some similarities and someSome
dissimilarities between the two : SIMILARITIES : 1)Both are learned or acquired from the same
sources – experience with people ,objects and events .2)Both affect cognitive process and
behaviour of people .3)Both are durable , deep rooted and difficult to change .4)Both influence
each other and more often than not , are used interchangeably .DISSIMILARITIES
:S.NO:ATTITUDEVALUE1.Attitude exhibit predisposition to respondValues represent judgeme
ntalideas in relation to what isright .2.Attitude refers to several beliefs relatingto a specific object
or situation .Values represent single beliefsfocused on objects or situation
.3.Attitudes are the offshoot of one’s personal experiences .Values are derived from socialand
cultural mores .